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2002 Chevrolet Impala

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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When problems were reported

Mileage at the reported incident

571 reports with mileage · 224 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 305 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Exterior Lighting. Review the 123 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 106 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

37 crash reports32 fire reports27 injury reports

Air Bags complaints

47 reports
Clear category filter
82,000 miles · Jul 10, 2014
Air BagsCrashInjury

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE CONTACT FRONT PASSENGER SIDE. THE DRIVER AND PASSENGER FRONTAL AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK. A POLICE REPORT WAS FILED. THE VEHICLE WAS REPAIRED. THE M…

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TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE CONTACT FRONT PASSENGER SIDE. THE DRIVER AND PASSENGER FRONTAL AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK. A POLICE REPORT WAS FILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000 AND THE CURRENT MILEAGE WAS 108,000.

NHTSA ODI #10609667

162,000 miles · Jul 1, 2014
Air BagsElectrical SystemSteeringCrashInjury

THIS CAR WAS ONE-OWNER AND VERY WELL TAKEN CARE OF AND SERVICED ROUTINELY. I WAS DRIVING HOME FROM WORK ON THE INTERSTATE AND MY CAR JUST LOST POWER. I HAD NO CONTROL OF THE CAR. IT SLAMMED INTO THE CONCRETE MEDIUM WALL ON DRIVERS SIDE, THEN SPUN AROUND AND LODGED UNDERNEATH THE TRAILER OF A SEMI-TRACTOR. THE SEMI HIT THE BR…

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THIS CAR WAS ONE-OWNER AND VERY WELL TAKEN CARE OF AND SERVICED ROUTINELY. I WAS DRIVING HOME FROM WORK ON THE INTERSTATE AND MY CAR JUST LOST POWER. I HAD NO CONTROL OF THE CAR. IT SLAMMED INTO THE CONCRETE MEDIUM WALL ON DRIVERS SIDE, THEN SPUN AROUND AND LODGED UNDERNEATH THE TRAILER OF A SEMI-TRACTOR. THE SEMI HIT THE BRAKES AND IT PROJECTED ME BACK ACROSS UPON THE TOP OF THE CONCRETE MEDIUM WHERE MY CAR JUST RODE TO A STOP. THE AIR BAGS DID NOT DEPLOY. MY BEAUTIFUL CAR WAS TOTALED BUT, BY THE GRACE OF GOD AND SEAT BELTS I AM ALIVE. I HAVE A CONCUSSION, SPRAINED ANKLE, CUTS, AND BRUISES, BUT I AM HERE TO TELL ABOUT IT. HOPEFULLY, THE NHTSA WILL INVESTIGATE AND SAVE SOMEONE ELSE FROM INJURY OR DEATH. MY CAR IS AVAILABLE TO INSPECT. *TR

NHTSA ODI #10607310

92,600 miles · Jun 18, 2014
Air BagsInjury

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE PARKED, ANOTHER VEHICLE CRASHED INTO THE DRIVER'S SIDE OF HIS VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THE PASSENGER SUSTAINED MAJOR INJURIES TO THE LOWER BACK. THE VEHICLE WAS DESTROYED. THE MANUFACTU…

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TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE PARKED, ANOTHER VEHICLE CRASHED INTO THE DRIVER'S SIDE OF HIS VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THE PASSENGER SUSTAINED MAJOR INJURIES TO THE LOWER BACK. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 92,600.

NHTSA ODI #10599106

171,000 miles · May 29, 2014
Air BagsPower TrainCrashInjury

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE TRAVELING 40 MPH, THERE WAS A SUDDEN LOSS OF POWER CAUSING THE VEHICLE TO CRASH INTO A POLE. THE AIR BAGS DID NOT DEPLOY. THERE WAS A POLICE REPORT FILED. THE CONTACT AND TWO PASSENGERS WERE TAKEN TO THE HOSPITAL FOR TREATMENT OF UNKNOWN INJURIES. THE V…

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TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE TRAVELING 40 MPH, THERE WAS A SUDDEN LOSS OF POWER CAUSING THE VEHICLE TO CRASH INTO A POLE. THE AIR BAGS DID NOT DEPLOY. THERE WAS A POLICE REPORT FILED. THE CONTACT AND TWO PASSENGERS WERE TAKEN TO THE HOSPITAL FOR TREATMENT OF UNKNOWN INJURIES. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 171,000 AND THE CURRENT MILEAGE WAS 171,000.

NHTSA ODI #10594747

89,000 miles · Nov 13, 2012
Air BagsElectrical System

AT 10:00 P.M., DRIVER STARTED THE VEHICLE (COLD) AND PULLED AWAY FROM CURB STOPPING AT A STOP SIGN 100 FEET AHEAD. AS DRIVER PULLED AWAY FROM THE CURB, THE DASH LIGHTS (SEAT BELT, ABS, AIRBAG, ETC.) AND TACHOMETER BEGAN TO INTERMITTENTLY FLASH/ FLUCTUATE. DRIVER PROCEEDED TO TAKE A RIGHT TURN ONTO A MAIN ROAD WHEN THE DRIVER'S…

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AT 10:00 P.M., DRIVER STARTED THE VEHICLE (COLD) AND PULLED AWAY FROM CURB STOPPING AT A STOP SIGN 100 FEET AHEAD. AS DRIVER PULLED AWAY FROM THE CURB, THE DASH LIGHTS (SEAT BELT, ABS, AIRBAG, ETC.) AND TACHOMETER BEGAN TO INTERMITTENTLY FLASH/ FLUCTUATE. DRIVER PROCEEDED TO TAKE A RIGHT TURN ONTO A MAIN ROAD WHEN THE DRIVER'S SIDE HEAD CURTAIN AIRBAG INADVERTENTLY DEPLOYED FROM THE DRIVER'S SEAT BACK. DRIVER IMMEDIATELY STOPPED THE CAR AND PULLED OFF INTO A PARKING LOT TO CALL FOR ASSISTANCE. *TR

NHTSA ODI #10484473

133,000 miles · Aug 23, 2011
Air BagsElectrical SystemEquipment

ELECTRONIC - FIRST PROBLEM WAS AIRBAG LIGHT STAYING ON - AFTER AT LEAST 4 TRIPS TO DEALER - PROBLEM FIXED - NOW RADIO IS LOCKED AND SOMEHOW CONNECTED TO DOOR LOCKS AND SECURITY SYSTEM - APPARENTLY THIS IS AN ISSUE FOR THIS MODEL AND NEEDS RECALL. *TR

NHTSA ODI #10421174

123,000 miles · Apr 11, 2011
Air BagsCrashInjury

I FELL ASLEEP AT THE WHEEL AND WAS HEADING STRAIGHT FOR A TELEPHONE POLE. I AWOKE AT LAST SECOND AND MANAGED TO SWERVE TO AVOID HITTING POLE HEAD ON, IN WHICH CASE I WOULD PROBABLY BE DEAD. DOCTORS SAID I WAS LUCKY TO BE ALIVE EVEN THOUGH I WORE MY SEATBELT B/C THE CAR HIT THE POLE AND THEN FLIPPED OVER 2 OR 3 TIMES BEFORE LAND…

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I FELL ASLEEP AT THE WHEEL AND WAS HEADING STRAIGHT FOR A TELEPHONE POLE. I AWOKE AT LAST SECOND AND MANAGED TO SWERVE TO AVOID HITTING POLE HEAD ON, IN WHICH CASE I WOULD PROBABLY BE DEAD. DOCTORS SAID I WAS LUCKY TO BE ALIVE EVEN THOUGH I WORE MY SEATBELT B/C THE CAR HIT THE POLE AND THEN FLIPPED OVER 2 OR 3 TIMES BEFORE LANDING ON ITS HOOD WITH ME TRAPPED INSIDE. THE JAWS OF LIFE WERE USED TO HELP PULL MY PASSENGER DOOR OFF ENOUGH TO GET ME OUT OF CAR ONTO A FLATBOARD, ONCE THEY HAD ME IN A NECKBRACE, THAT IS. THE REASON I AM MAKING A COMPLAINT IS BECAUSE I LEASED THIS CAR AT A VERY HIGH PERCENTAGE RATE AND WAS MORE THAN 75% DONE PAYING IT OFF AND NOW I HAVE NOTHING. THE '02 CHEVROLET IMPALA HAD FRONT AIRBAGS, (AT LEAST THAT'S WHAT THEY SAID WHEN THEY SOLD ME THE CAR), HOWEVER, NEITHER DEPLOYED IN THE ACCIDENT AND I SUSTAINED A SERIOUS INJURY TO MY WHOLE LEFT SIDE. MY HEAD AND SHOULDER WENT RIGHT THROUGH THE DRIVERS SIDE WINDOW, HITTING THE PAVEMENT, AND I HAVE NERVE DAMAGE NOW B/C OF THIS. MY LEFT ARM IS NOW TINGLING AND GOING NUMB, WHICH COMES DOWN FROM A PINCHED NERVE IN MY NECK. I WILL NEED TO GO TO PHYSICAL THERAPY ONCE I AM ABLE. I AM ON HIGH DOSE PAIN MEDS. RIGHT NOW AND CAN BARELY WALK. I NOW WONDER IF THE AIRBAGS HAD BEEN DEPLOYED ALREADY SOMETIME B/F I BOUGHT THE CAR, PUT BACK IN USED, AND THAT IS WHY NEITHER CAME OUT WHEN THEY SHOULD HAVE. I AM THINKING ABOUT CONTACTING A LAWYER REGARDING THIS SITUATION. DO YOUR HAVE ANY SUGGESTIONS ON THIS? THANK YOU AND PLEASE GET BACK TO ME AS SOON AS POSSIBLE. AS TIME IS OF THE ESSENCE IN THIS SITUATION. *TR

NHTSA ODI #10395480

109,000 miles · Feb 7, 2010
Air Bags

ME AND MY WIFE WAS RIDING DOWN AZALEA ROAD IN MOBILE ALABAMA AND A CAR CAME INTO OUR LANE AND WE HIT IT DEAD ON...MY WIFE HEAD HIT THE WINDSHIELD AND NO AIRBAGS DEPLOYED .. WE WERE GOING ABOUT 35 MPH..WE WERE IN A 2002 IMPALA THAT WE JUST BOUGHT THE DAY BEFORE..I WANT SOME ANSWERS FOR WHAT HAPPEN AND I REALLY WANT TO SUE THE CHE…

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ME AND MY WIFE WAS RIDING DOWN AZALEA ROAD IN MOBILE ALABAMA AND A CAR CAME INTO OUR LANE AND WE HIT IT DEAD ON...MY WIFE HEAD HIT THE WINDSHIELD AND NO AIRBAGS DEPLOYED .. WE WERE GOING ABOUT 35 MPH..WE WERE IN A 2002 IMPALA THAT WE JUST BOUGHT THE DAY BEFORE..I WANT SOME ANSWERS FOR WHAT HAPPEN AND I REALLY WANT TO SUE THE CHEVY COMPANY..PLEASE GIVE ME INFORMATION ABOUT WHO I SHOULD TALK TO ABOUT MY LAWSUIT.. EVEN THOUGH MY WIFE AND I WERE NOT HURT, SHE COULD HAVE HAD A SERIOUS HEAD INJURY, BECAUSE ONCE AGAIN HER HEAD HIT THE WINDSHIELD AND CRACK THE WINDSHIELD..WE HAD TO TAKE AN AMBULANCE RIDE AND EVERYTHING AND GET X-RAYS...PLEASE NOTIFY ME ON WHAT CAN I DO... *TW

NHTSA ODI #10307225

180,122 miles · Jul 8, 2009
Air Bags

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 70 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE WARNING INDICATOR DIMMED ONCE THE VEHICLE SPEED WAS REDUCED. THE WARNING INDICATOR REMAINED ILLUMINATED AFTER THE ENGINE WAS TURNED OFF FOR A SHORT PERIOD OF TIME. THE DEALER…

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TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 70 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE WARNING INDICATOR DIMMED ONCE THE VEHICLE SPEED WAS REDUCED. THE WARNING INDICATOR REMAINED ILLUMINATED AFTER THE ENGINE WAS TURNED OFF FOR A SHORT PERIOD OF TIME. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON THREE SEPARATE OCCASIONS FOR THE SAME FAILURE, BUT THERE WERE NO RESOLUTIONS. THE FAILURE MILEAGE WAS 180,122 AND CURRENT MILEAGE WAS 180,652.

NHTSA ODI #10276132

122,000 miles · May 26, 2009
Air BagsCrashInjury

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING 35 MPH, THE CONTACT REAR-ENDED THE PRECEDING VEHICLE. NONE OF THE AIR BAGS DEPLOYED IN HER VEHICLE. SHE BELIEVES THAT THE IMPACT WAS SEVERE ENOUGH THAT THE AIR BAGS SHOULD HAVE DEPLOYED. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE DRIVER SUSTAINED SEVERE BACK PAIN A…

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TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING 35 MPH, THE CONTACT REAR-ENDED THE PRECEDING VEHICLE. NONE OF THE AIR BAGS DEPLOYED IN HER VEHICLE. SHE BELIEVES THAT THE IMPACT WAS SEVERE ENOUGH THAT THE AIR BAGS SHOULD HAVE DEPLOYED. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE DRIVER SUSTAINED SEVERE BACK PAIN AND A HEADACHE. SHE WAS TRANSPORTED TO THE HOSPITAL AND RELEASED THREE HOURS LATER. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 122,000.

NHTSA ODI #10269958

Official recalls

4

15V701000 · Engine And Engine Cooling:engine; Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe

Oct 26, 2015

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

Consequence & remedy

Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine’s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.

Additional source detail variants (2)

Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine’s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.

Engine And Engine Cooling:engine

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine’s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.

14V400000 · Electrical System:ignition

Jul 3, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.

09V116000 · Engine And Engine Cooling

Apr 8, 2009

GENERAL MOTORS IS RECALLING 1,497,516 MY 1997-2003 BUICK REGAL, MY 1998-2003 CHEVROLET LUMINA, MONTE CARLO AND IMPALA, MY 1998-1999 OLDSMOBILE INTRIGUE, MY 1997-2003 PONTIAC GRAND PRIX VEHICLES EQUIPPED WITH A 3.8L V6 NATURALLY ASPIRATED ENGINE. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH DROPS OF ENGINE OIL MAY BE DEPOSITED ON THE EXHAUST MANIFOLD THROUGH HARD BRAKING.

Consequence & remedy

Consequence: IF THE MANIFOLD IS HOT ENOUGH AND THE OIL RUNS BELOW THE HEAT SHIELD, IT MAY IGNITE INTO A SMALL FLAME AND MAY SPREAD TO THE PLASTIC SPARK PLUG WIRE CHANNEL AND BEYOND INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE.

Remedy: DEALERS WILL REPLACE THE ENGINE’S FRONT VALVE COVER AND FRONT-VALVE-COVER GASKET WITH NEW PARTS OF AN IMPROVED DESIGN AND REMOVE THE ENGINE’S PLASTIC COVER AND PLASTIC OIL-FILL-TUBE EXTENSION, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2016. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OLDSMOBILE AT 1-800-630-6537, AND PONTIAC AT 1-800-620-7668 OR HTTP://WWW.PONTIAC.COM OR HTTP:WWW.GMOWNERCENTER.COM.

02V222000 · Air Bags:frontal

Aug 9, 2002

CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.

Consequence & remedy

Consequence: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.

Remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

PE06017 · Alleged Headlight Failure

Opened May 15, 2006 · Closed Oct 25, 2006

Status: closed (inferred from source dates) · Exterior Lighting; Exterior Lighting:headlights; Exterior Lighting:headlights:switch

A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGATIONS OF FLICKERING AND DIMMING.INVESTIGATION DISCLOSED THE ROOT CAUSE OF THE MALFUNCTION TO BE WEAR OF A CONTACT PLUNGER IN THE MULTIFUNCTION SWITCH THAT MAY RESULT IN A TEMPORARY OPEN CIRCUIT, WITH THE PLUNGER IN A NEUTRAL POSITION BETWEEN HIGH- AND LOW-BEAM CONTACT POINTS.CONSUMERS CONSISTENTLY REPORTED THAT MANIPULATION OF THE SWITCH HANDLE ON THE STEERING COLUMN RESTORES EITHER HIGH OR LOW BEAM HEADLIGHT FUNCTION.NO OTHER POTENTIAL SAFETY RELATED ISSUES, E.G., FIRES OR WINDSHIELD WIPER FAILURE, WERE FOUND TO BE RELATED TO THIS ISSUE.THE MANUFACTURER RECOGNIZED THE SUBJECT HEADLIGHT ISSUES FROM FAILURE AND WARRANTY REPORTS, AND ISSUED A REDESIGNED PLUNGER IN 2003. THE MANUFACTURER DID NOT IDENTIFY A DEFECT REQUIRING RECALL AND REMEDY.ODI HAS DETERMINED THAT THE RATES OF OCCURRENCE, THE FAILURE MODE AND THE REAL-WORLD CONSEQUENCE OF THE ALLEGED DEFECT AS COMPARED TO OTHER SIMILAR INVESTIGATIONS FAIL TO IDENTIFY A SAFETY-RELATED DEFECT TREND.THIS PRELIMINARY EVALUATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

Additional source detail variants (3)

Exterior Lighting

A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGATIONS OF FLICKERING AND DIMMING.INVESTIGATION DISCLOSED THE ROOT CAUSE OF THE MALFUNCTION TO BE WEAR OF A CONTACT PLUNGER IN THE MULTIFUNCTION SWITCH THAT MAY RESULT IN A TEMPORARY OPEN CIRCUIT, WITH THE PLUNGER IN A NEUTRAL POSITION BETWEEN HIGH- AND LOW-BEAM CONTACT POINTS.CONSUMERS CONSISTENTLY REPORTED THAT MANIPULATION OF THE SWITCH HANDLE ON THE STEERING COLUMN RESTORES EITHER HIGH OR LOW BEAM HEADLIGHT FUNCTION.NO OTHER POTENTIAL SAFETY RELATED ISSUES, E.G., FIRES OR WINDSHIELD WIPER FAILURE, WERE FOUND TO BE RELATED TO THIS ISSUE.THE MANUFACTURER RECOGNIZED THE SUBJECT HEADLIGHT ISSUES FROM FAILURE AND WARRANTY REPORTS, AND ISSUED A REDESIGNED PLUNGER IN 2003. THE MANUFACTURER DID NOT IDENTIFY A DEFECT REQUIRING RECALL AND REMEDY.ODI HAS DETERMINED THAT THE RATES OF OCCURRENCE, THE FAILURE MODE AND THE REAL-WORLD CONSEQUENCE OF THE ALLEGED DEFECT AS COMPARED TO OTHER SIMILAR INVESTIGATIONS FAIL TO IDENTIFY A SAFETY-RELATED DEFECT TREND.THIS PRELIMINARY EVALUATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

Exterior Lighting:headlights

A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGATIONS OF FLICKERING AND DIMMING.INVESTIGATION DISCLOSED THE ROOT CAUSE OF THE MALFUNCTION TO BE WEAR OF A CONTACT PLUNGER IN THE MULTIFUNCTION SWITCH THAT MAY RESULT IN A TEMPORARY OPEN CIRCUIT, WITH THE PLUNGER IN A NEUTRAL POSITION BETWEEN HIGH- AND LOW-BEAM CONTACT POINTS.CONSUMERS CONSISTENTLY REPORTED THAT MANIPULATION OF THE SWITCH HANDLE ON THE STEERING COLUMN RESTORES EITHER HIGH OR LOW BEAM HEADLIGHT FUNCTION.NO OTHER POTENTIAL SAFETY RELATED ISSUES, E.G., FIRES OR WINDSHIELD WIPER FAILURE, WERE FOUND TO BE RELATED TO THIS ISSUE.THE MANUFACTURER RECOGNIZED THE SUBJECT HEADLIGHT ISSUES FROM FAILURE AND WARRANTY REPORTS, AND ISSUED A REDESIGNED PLUNGER IN 2003. THE MANUFACTURER DID NOT IDENTIFY A DEFECT REQUIRING RECALL AND REMEDY.ODI HAS DETERMINED THAT THE RATES OF OCCURRENCE, THE FAILURE MODE AND THE REAL-WORLD CONSEQUENCE OF THE ALLEGED DEFECT AS COMPARED TO OTHER SIMILAR INVESTIGATIONS FAIL TO IDENTIFY A SAFETY-RELATED DEFECT TREND.THIS PRELIMINARY EVALUATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

Exterior Lighting:headlights:switch

A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGATIONS OF FLICKERING AND DIMMING.INVESTIGATION DISCLOSED THE ROOT CAUSE OF THE MALFUNCTION TO BE WEAR OF A CONTACT PLUNGER IN THE MULTIFUNCTION SWITCH THAT MAY RESULT IN A TEMPORARY OPEN CIRCUIT, WITH THE PLUNGER IN A NEUTRAL POSITION BETWEEN HIGH- AND LOW-BEAM CONTACT POINTS.CONSUMERS CONSISTENTLY REPORTED THAT MANIPULATION OF THE SWITCH HANDLE ON THE STEERING COLUMN RESTORES EITHER HIGH OR LOW BEAM HEADLIGHT FUNCTION.NO OTHER POTENTIAL SAFETY RELATED ISSUES, E.G., FIRES OR WINDSHIELD WIPER FAILURE, WERE FOUND TO BE RELATED TO THIS ISSUE.THE MANUFACTURER RECOGNIZED THE SUBJECT HEADLIGHT ISSUES FROM FAILURE AND WARRANTY REPORTS, AND ISSUED A REDESIGNED PLUNGER IN 2003. THE MANUFACTURER DID NOT IDENTIFY A DEFECT REQUIRING RECALL AND REMEDY.ODI HAS DETERMINED THAT THE RATES OF OCCURRENCE, THE FAILURE MODE AND THE REAL-WORLD CONSEQUENCE OF THE ALLEGED DEFECT AS COMPARED TO OTHER SIMILAR INVESTIGATIONS FAIL TO IDENTIFY A SAFETY-RELATED DEFECT TREND.THIS PRELIMINARY EVALUATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

EA02030 · Engine Compartment Fires

Opened Oct 22, 2002 · Closed Mar 9, 2004

Status: closed (inferred from source dates) · Fuel System, Gasoline; Fuel System, Gasoline:delivery; Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings

EA02-030 IS CLOSED WITH GMEA02-030 IS CLOSED WITH GM?S ACTIONS IN 03V-473 AND 04V-090 RECALLING APPROXIMATELY 529,000 MY 1998-99 C- AND H-BODY VEHICLES EQUIPPED WITH DEFECTIVE FUEL PRESSURE REGULATORS.THESE VEHICLES WERE EQUIPPED WITH PLASTIC INTAKE MANIFOLDS THAT ARE UNABLE TO CONTAIN PRESSURES THAT OCCUR IN SOME BACKFIRE EVENTS AND DEFECTIVE FUEL PRESSURE REGULATORS WITH LEAKING DIAPHRAGMS THAT CAN PROVIDE A SOURCE OF FUEL TO PRODUCE A COMBUSTIBLE AIR-FUEL MIXTURE IN THE MANIFOLD.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY ODI THAT NO SAFETY DEFECT EXISTS IN THE VEHICLES THAT ARE NOT INCLUDED IN GM?S RECALLS.ODI WILL CONTINUE TO MONITOR THE INCIDENCE OF MANIFOLD RUPTURES AND RELATED FIRES IN OTHER MY 1995-2002 GM PASSENGER CARS EQUIPPED WITH THE SUBJECT INTAKE MANIFOLD.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.

Additional source detail variants (3)

Fuel System, Gasoline:delivery

EA02-030 IS CLOSED WITH GMEA02-030 IS CLOSED WITH GM?S ACTIONS IN 03V-473 AND 04V-090 RECALLING APPROXIMATELY 529,000 MY 1998-99 C- AND H-BODY VEHICLES EQUIPPED WITH DEFECTIVE FUEL PRESSURE REGULATORS.THESE VEHICLES WERE EQUIPPED WITH PLASTIC INTAKE MANIFOLDS THAT ARE UNABLE TO CONTAIN PRESSURES THAT OCCUR IN SOME BACKFIRE EVENTS AND DEFECTIVE FUEL PRESSURE REGULATORS WITH LEAKING DIAPHRAGMS THAT CAN PROVIDE A SOURCE OF FUEL TO PRODUCE A COMBUSTIBLE AIR-FUEL MIXTURE IN THE MANIFOLD.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY ODI THAT NO SAFETY DEFECT EXISTS IN THE VEHICLES THAT ARE NOT INCLUDED IN GM?S RECALLS.ODI WILL CONTINUE TO MONITOR THE INCIDENCE OF MANIFOLD RUPTURES AND RELATED FIRES IN OTHER MY 1995-2002 GM PASSENGER CARS EQUIPPED WITH THE SUBJECT INTAKE MANIFOLD.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.

Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings

EA02-030 IS CLOSED WITH GMEA02-030 IS CLOSED WITH GM?S ACTIONS IN 03V-473 AND 04V-090 RECALLING APPROXIMATELY 529,000 MY 1998-99 C- AND H-BODY VEHICLES EQUIPPED WITH DEFECTIVE FUEL PRESSURE REGULATORS.THESE VEHICLES WERE EQUIPPED WITH PLASTIC INTAKE MANIFOLDS THAT ARE UNABLE TO CONTAIN PRESSURES THAT OCCUR IN SOME BACKFIRE EVENTS AND DEFECTIVE FUEL PRESSURE REGULATORS WITH LEAKING DIAPHRAGMS THAT CAN PROVIDE A SOURCE OF FUEL TO PRODUCE A COMBUSTIBLE AIR-FUEL MIXTURE IN THE MANIFOLD.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY ODI THAT NO SAFETY DEFECT EXISTS IN THE VEHICLES THAT ARE NOT INCLUDED IN GM?S RECALLS.ODI WILL CONTINUE TO MONITOR THE INCIDENCE OF MANIFOLD RUPTURES AND RELATED FIRES IN OTHER MY 1995-2002 GM PASSENGER CARS EQUIPPED WITH THE SUBJECT INTAKE MANIFOLD.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.

Fuel System, Gasoline

EA02-030 IS CLOSED WITH GMEA02-030 IS CLOSED WITH GM?S ACTIONS IN 03V-473 AND 04V-090 RECALLING APPROXIMATELY 529,000 MY 1998-99 C- AND H-BODY VEHICLES EQUIPPED WITH DEFECTIVE FUEL PRESSURE REGULATORS.THESE VEHICLES WERE EQUIPPED WITH PLASTIC INTAKE MANIFOLDS THAT ARE UNABLE TO CONTAIN PRESSURES THAT OCCUR IN SOME BACKFIRE EVENTS AND DEFECTIVE FUEL PRESSURE REGULATORS WITH LEAKING DIAPHRAGMS THAT CAN PROVIDE A SOURCE OF FUEL TO PRODUCE A COMBUSTIBLE AIR-FUEL MIXTURE IN THE MANIFOLD.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY ODI THAT NO SAFETY DEFECT EXISTS IN THE VEHICLES THAT ARE NOT INCLUDED IN GM?S RECALLS.ODI WILL CONTINUE TO MONITOR THE INCIDENCE OF MANIFOLD RUPTURES AND RELATED FIRES IN OTHER MY 1995-2002 GM PASSENGER CARS EQUIPPED WITH THE SUBJECT INTAKE MANIFOLD.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.