NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
39 reportsClear category filter80,000 miles · Feb 13, 2015
Electrical SystemLatches/locks/linkages
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT THE FRONT PASSENGER AND BOTH REAR DOORS WOULD NOT UNLOCK WITH THE KEY FOB. THE POWER LOCKS MALFUNCTIONED AND HAD TO BE UNLOCKED MANUALLY. THE FAILURE RECURRED MULTIPLE TIMES. THE DEALER WAS NOTIFIED OF THE FAILURES, BUT COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE…
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TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT THE FRONT PASSENGER AND BOTH REAR DOORS WOULD NOT UNLOCK WITH THE KEY FOB. THE POWER LOCKS MALFUNCTIONED AND HAD TO BE UNLOCKED MANUALLY. THE FAILURE RECURRED MULTIPLE TIMES. THE DEALER WAS NOTIFIED OF THE FAILURES, BUT COULD NOT DIAGNOSE THE CAUSE OF THE FAILURES. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS FOR THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
NHTSA ODI #10683301
70,900 miles · Jan 8, 2015
Electrical SystemPower Train
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT THE GEAR SHIFT WAS LOCKED IN PARKED. IN ADDITION, THE CONTACT MENTIONED THAT THE DOORS LOCKED WITHOUT COMMAND. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 70,900.
NHTSA ODI #10670883
55,000 miles · Nov 4, 2014
Electrical SystemSteering
THE RADIO HAS BEEN GOING OUT WHEN I TURN THE STEERING WHEEL. IT WOULDN'T DO IT WHEN I TOOK IT IN BUT THEN WE HAD THE RECALL OF THE IGNITION SWITCH. THAT WAS REPAIRED AND IT'S GOTTEN WORSE. THIS MORNING IT POPPED AND SIZE LED IN THE DASH AND THRU THE RADIO EVEN AFTER TURNING THE RADIO AND CAR OFF. IT DID START BACK UP BUT EVERY T…
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THE RADIO HAS BEEN GOING OUT WHEN I TURN THE STEERING WHEEL. IT WOULDN'T DO IT WHEN I TOOK IT IN BUT THEN WE HAD THE RECALL OF THE IGNITION SWITCH. THAT WAS REPAIRED AND IT'S GOTTEN WORSE. THIS MORNING IT POPPED AND SIZE LED IN THE DASH AND THRU THE RADIO EVEN AFTER TURNING THE RADIO AND CAR OFF. IT DID START BACK UP BUT EVERY TIME I HIT A BUMP THE RADIO MAY GO OUT. I CALLED CHEV AND THEY CAN'T GET ME IN UNTIL 11/17. THIS IS MY ONLY VEHICLE. SOMETHING IS WRONG WITH THESE HHR ELECTRIC SYSTEMS. SOMEBODY NEEDS TO FIND THE PROBLEM AND FIX IT. *TR
NHTSA ODI #10652458
Mileage unknown · Sep 10, 2014
Air BagsElectrical System
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REA…
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TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10632171
Mileage unknown · Aug 5, 2014
Electrical SystemService BrakesCrashInjury
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE STALLED MORE THAN FIVE TIMES, WHICH RESULTED IN TWO CRASHES. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER EACH CRASH. THE FIRST CRASH OCCURRED WHEN THE VEHICLE STALLED AND STRUCK THE FRONT OF ANOTHER VEHICLE. THE BRAKES FAILED TO STOP THE VEHICL…
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TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE STALLED MORE THAN FIVE TIMES, WHICH RESULTED IN TWO CRASHES. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER EACH CRASH. THE FIRST CRASH OCCURRED WHEN THE VEHICLE STALLED AND STRUCK THE FRONT OF ANOTHER VEHICLE. THE BRAKES FAILED TO STOP THE VEHICLE PROPERLY. THE CONTACT AND PASSENGER SUSTAINED MINOR INJURIES. THE SECOND CRASH OCCURRED WHEN THE VEHICLE STALLED AND WAS CRASHED INTO A TREE. POLICE REPORTS WERE FILED FOR BOTH CRASHES. THE CONTACT SUSTAINED MINOR INJURIES AND THE PASSENGER SUSTAINED A BROKEN SHOULDER. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS REPAIRED AFTER BOTH CRASHES. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14E021000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE AND SPEED WERE UNKNOWN.
NHTSA ODI #10618972
40,000 miles · Aug 3, 2014
Electrical SystemElectronic Stability Control (esc)Steering
WHILE DRIVING.. CAR SUDDENLY STALLED LOSING POWER STEERING ALL DASH BOARD LIGHTS ON GAGES FLICKERING CAUSING CAR TO SHUT DOWN. UNABLE TO START. *TR
NHTSA ODI #10618488
74,560 miles · Jul 23, 2014
Electrical SystemElectronic Stability Control (esc)Steering
WHILE DRIVING.. CAR SUDDENLY STALLED LOSING POWER STEERING ALL DASH BOARD LIGHTS ON GAUGES FLICKERING CAUSING CAR TO SHUT DOWN. SECOND INCIDENT 7/19/14. SAME SCENARIO CAR SUDDENLY STALLED LOSING POWER STEERING ALL DASH BOARD LIGHTS ON GAUGES FLICKERING CAUSING CAR TO SHUT DOWN. DEALERSHIP STATED INITIAL DUE TO RECALL. SECOND …
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WHILE DRIVING.. CAR SUDDENLY STALLED LOSING POWER STEERING ALL DASH BOARD LIGHTS ON GAUGES FLICKERING CAUSING CAR TO SHUT DOWN. SECOND INCIDENT 7/19/14. SAME SCENARIO CAR SUDDENLY STALLED LOSING POWER STEERING ALL DASH BOARD LIGHTS ON GAUGES FLICKERING CAUSING CAR TO SHUT DOWN. DEALERSHIP STATED INITIAL DUE TO RECALL. SECOND INCIDENT DEALER STATED NOT DUE TO RECALL BUT MORE OF A COMMON PROBLEM, HOWEVER UNABLE TO REPLICATE STALL AND DETERMINE WHERE FAULTY WIRING. GETTING LOTS OF ERROR CODES WITH NO REAL CAUSE AS TO WHY CAR STALLS. *TR
NHTSA ODI #10615653
Mileage unknown · Jul 10, 2014
Electrical SystemSteering
2011 CHEVROLET HHR. CONSUMER WRITES IN REGARDS TO VEHICLE LOCKED UP AND WAS AT TIMES INOPERABLE. *SMD
NHTSA ODI #10609384
89,000 miles · Jul 8, 2014
Air BagsElectrical SystemLatches/locks/linkages
I WAS DRIVING HOME WITH MY 2 CHILDREN IN MY VEHICLE AND HIT AND SLIGHT BUMP IN THE ROAD AND THE SERVICE AIR BAG NOTIFICATION CAME ON. THIS STARTLED ME AND I BECAME VERY SCARED BECAUSE I HAVE NEVER HAD A VEHICLE SAY SERVICE AIR BAG? I AM VERY CONCERNED ABOUT THIS ISSUE THAT IF I AM IN AN ACCIDENT GOD FORBID THAT THE AIRBAGS W…
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I WAS DRIVING HOME WITH MY 2 CHILDREN IN MY VEHICLE AND HIT AND SLIGHT BUMP IN THE ROAD AND THE SERVICE AIR BAG NOTIFICATION CAME ON. THIS STARTLED ME AND I BECAME VERY SCARED BECAUSE I HAVE NEVER HAD A VEHICLE SAY SERVICE AIR BAG? I AM VERY CONCERNED ABOUT THIS ISSUE THAT IF I AM IN AN ACCIDENT GOD FORBID THAT THE AIRBAGS WILL NOT DEPLOY IF NEEDED I TOOK MY VEHICLE IN TO BE SERVICED FOR IGNITION RECALL TODAY AFTER WAITING ALMOST 5 MONTHS FOR PART AND INFORMED SERVICE TECHNICIAN ABOUT WHAT HAD OCCURRED AND THE RESPONSE I RECEIVED WAS" WE CAN DO A DIAGNOSTIC ON THE ISSUE FOR $89.00? " I DO NOT FEEL THAT I SHOULD HAVE TO PAY TO HAVE THIS DEFECT TO RESEARCHED AND FIXED DUE TO DANGER THAT THIS POSES TO THE SAFETY OF MYSELF AND MY CHILDREN. I AM REQUESTING THAT AUTHORIZATION BE GIVEN TO HAVE THE ISSUE WITH THE SERVICE AIR BAG LIGHT TO BE RESEARCHED AND REPAIRED AT NO CHARGE DUE TO ALL THE INCONVENIENCE THESE ISSUES ARE CAUSING ME AND THE TIME THAT I HAVE TO BE WITHOUT A VEHICLE IN ORDER TO HAVE NECESSARY REPAIRS COMPLETED SO THAT MY FAMILY AND I CAN HAVE A SAFE VEHICLE. ALSO, THE DRIVER SIDE DOOR HANDLE JUST BROKE UPON OPENING DOOR AND I AM REQUESTING ASSISTANCE WITH DISCOUNT TO HAVE THIS PART REPLACED. I AM A SINGLE PARENT AND I HAVE LIMITED INCOME AND CANNOT AFFORD TO KEEP MAKING REPAIRS ON THE VEHICLE DUE TO FAULTY OR DEFECTIVE PARTS. PLEASE ASSIST ME AS SOON AS POSSIBLE. [XXX] [XXX] SAN DIEGO, CA[XXX] [XXX] [XXX] [XXX] VIN: 3GNBABFW9BS[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) UPDATED 3/18/2015 *JS
NHTSA ODI #10608914
36,000 miles · Jun 30, 2014
Air BagsElectrical System
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE KEY FAILED TO RELESAE FROM THE IGNITION SWITCH. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM) HAD EXCEEDED A REASONABLE AMOUNT …
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TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE KEY FAILED TO RELESAE FROM THE IGNITION SWITCH. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PARTS WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.
NHTSA ODI #10606962
Official recalls
2Apr 10, 2014
General Motors LLC (GM) is recalling certain model year 2005-2010 Chevrolet Cobalt, 2006-2011 Chevrolet HHR, 2007-2010 Pontiac G5, 2006-2010 Pontiac Solstice, 2003-2007 Saturn Ion, and 2007-2010 Saturn Sky vehicles. In the affected vehicles, the key can be removed from the ignition when the ignition is not in the "Off" position.
Consequence & remedy
Consequence: If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.
Remedy: General Motors will notify owners, and for vehicles that were built with the defective ignition cylinder and have not previously had the ignition cylinder replaced with the redesigned part, dealers will replace the ignition cylinder and cut and, if necessary, re-learn two ignition/door keys for each vehicle. For vehicles that were built with the redesigned ignition cylinder or had the ignition cylinder replaced with the redesigned part, dealers will cut and, if necessary, re-learn two ignition/door keys for each vehicle. The recall began on April 18, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Pontiac owners at 1-800-762-2737, and Saturn owners at 1-800-553-6000. General Motors' number for this recall is 14113 for the ignition lock cylinder and key replacement, and 14133 for only key replacements. Note: Until a vehicle has been remedied, owners and operators are advised that when exiting, to be sure that the vehicle is in "Park," or in the case of a manual transmission, that the vehicle is in the "Reverse" position and the parking brake is engaged.
Feb 10, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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