2011 Chevrolet Hhr

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 45 MPH, THE DRIVER SIDE AIR BAG DEPLOYED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG NEEDED TO BE REPLACED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A BURN ON THE LEFT ARM AND A NECK INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000. THE VIN WAS NOT AVAILABLE.

THE ABOVE VEHICLE HAS BEEN IN FOR REPAIRS 6-7TIMES FOR INTERMIT ANTI-THEFT LIGHT COMING ON WHILE DRIVING AND A RECALL FOR ANTI-THEFT/AIR BAG MALFUNCTIONS. INTERMITTINGLY THE CAR WILL ALSO NOT RECOGNIZE THE KEY(S) AND WILL NOT START. MY CONCERN FOR SAFETY IS WHEN THE CAR BEGINS TO DING WHILE I'M DRIVING AND THEN THE ANTI-THEFT LIGHT COMES ON IT WILL ALSO DECIDE TO STALL BECAUSE IT DOES NOT RECOGNIZE THE KEY AND THINKS IT'S BEING STOLEN. (IT HAS NOT DONE THAT YET, BUT IT IS A FEAR). I HAD THE CHEVY 2014 ANTI-THEFT/AIRBAG RECALL AUG 2014. IN DEC 2014 MY AIR BAG LIGHT CAME ON WITH A WARNING TO REPAIR. IN JAN 2015 THE ANTI-THEFT LIGHT CAME ON 2 TIMES. WALKER JONES CHEVY OF WAYCROSS, GA DETECTED NO CODE FOR AIR BAG. THE ANTI-THEFT CODE REVEALED UNRECOGNIZED KEY BUT NO CODE TO REPAIR (JAN.2015) THE LIGHT HAS COME ON 5 TIMES AND NOT STARTED ON ONE OCCASION, SINCE THE RECALL REPAIR. I AM TOLD BY MECHANICS THAT THE LIGHT MUST BE ON FOR THEM TO RETRIEVE A REPAIR CODE. HOWEVER, WHEN THE CAR IS SHUT OFF THE LIGHT GOES OFF. THE ANTI-THEFT LIGHT PROBLEM CAN WAIT MONTHS BEFORE SURFACING AGAIN. I BELIEVE IT COULD BE DANGEROUS TO DRIVE BECAUSE OF PAST CASES OF OTHER SIMILAR CARS WITH ANTI-THEFT/AIRBAG ISSUES. I HAVE CONTACTED CHEVY CORPORATION BUT SINCE I DID NOT PURCHASE A BUMPER TO BUMPER WARRANTY AND NO REPAIR CODES COME UP TO SHOW HOW TO FIX THE PROBLEM ITS NOT THEIR RESPONSIBILITY.

MY HUSBAND AND I PURCHASED A VEHICLE FROM A CHEVY DEALERSHIP AND WITHIN A COUPLE OF MONTHS THE DRIVER SIDE DOOR STOPPED OPENING FROM THE INSIDE. THEREFORE WE HAVE TO OPEN THE DOOR FROM THE OUTSIDE TO GET OUT OR CRAWL TO THE PASSENGER DOOR TO GET OUT. THIS IS A SAFETY HAZARD FOR ANYONE WHO GETS IN A CAR ACCIDENT, OR ANYONE HAVING A CAR ISSUE. I HAVE TALKED TO MANY PEOPLE I KNOW WHO HAVE THE SAME CAR AND THEY HAVE THE SAME PROBLEM. I WOULD GET IT FIXED BUT WE DON'T HAVE THE MONEY. MY HUSBAND WOULD FIX IT BUT THEN IT WOULD VOID MY WARRANTY. ALSO HAD MY CAR BROUGHT FOR IGNITION RECALL GOT IT FIXED AND TOLD THEM ABOUT MY AIR BAG LIGHT COMING ON AND OFF. THIS IS ALSO A MAJOR PROBLEM AND NEEDS TO GET FIXED, I HAVE 3 CHILDREN AND THEY WONT TELL ME WHICH ONE IS FAULTY IF ANY. AS WELL NO MONEY TO FIX IT. $100 DEDUCTIBLE EVERY TIME TO JUST CHECK IS NOT VERY REASONABLE. *TR

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WAS DRIVING HOME WITH MY 2 CHILDREN IN MY VEHICLE AND HIT AND SLIGHT BUMP IN THE ROAD AND THE SERVICE AIR BAG NOTIFICATION CAME ON. THIS STARTLED ME AND I BECAME VERY SCARED BECAUSE I HAVE NEVER HAD A VEHICLE SAY SERVICE AIR BAG? I AM VERY CONCERNED ABOUT THIS ISSUE THAT IF I AM IN AN ACCIDENT GOD FORBID THAT THE AIRBAGS WILL NOT DEPLOY IF NEEDED I TOOK MY VEHICLE IN TO BE SERVICED FOR IGNITION RECALL TODAY AFTER WAITING ALMOST 5 MONTHS FOR PART AND INFORMED SERVICE TECHNICIAN ABOUT WHAT HAD OCCURRED AND THE RESPONSE I RECEIVED WAS" WE CAN DO A DIAGNOSTIC ON THE ISSUE FOR $89.00? " I DO NOT FEEL THAT I SHOULD HAVE TO PAY TO HAVE THIS DEFECT TO RESEARCHED AND FIXED DUE TO DANGER THAT THIS POSES TO THE SAFETY OF MYSELF AND MY CHILDREN. I AM REQUESTING THAT AUTHORIZATION BE GIVEN TO HAVE THE ISSUE WITH THE SERVICE AIR BAG LIGHT TO BE RESEARCHED AND REPAIRED AT NO CHARGE DUE TO ALL THE INCONVENIENCE THESE ISSUES ARE CAUSING ME AND THE TIME THAT I HAVE TO BE WITHOUT A VEHICLE IN ORDER TO HAVE NECESSARY REPAIRS COMPLETED SO THAT MY FAMILY AND I CAN HAVE A SAFE VEHICLE. ALSO, THE DRIVER SIDE DOOR HANDLE JUST BROKE UPON OPENING DOOR AND I AM REQUESTING ASSISTANCE WITH DISCOUNT TO HAVE THIS PART REPLACED. I AM A SINGLE PARENT AND I HAVE LIMITED INCOME AND CANNOT AFFORD TO KEEP MAKING REPAIRS ON THE VEHICLE DUE TO FAULTY OR DEFECTIVE PARTS. PLEASE ASSIST ME AS SOON AS POSSIBLE. [XXX] [XXX] SAN DIEGO, CA[XXX] [XXX] [XXX] [XXX] VIN: 3GNBABFW9BS[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) UPDATED 3/18/2015 *JS

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE KEY FAILED TO RELESAE FROM THE IGNITION SWITCH. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PARTS WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.

MY CAR CONTINUES TO SHAKE AS DO MOST HHR'S GM KNOWS THERE IS A STABILITY ISSUE AN HAS REFUSED TO PROPERLY ADDRESS THIS DANGEROUS ISSUE. MY AIRBAG LIGHT HAS COME ON. THE BACK DRIVER SIDE DOOR HANDLE DOES NOT OPEN FROM THE INSIDE OR OUT AND MY SEAT BELT AND BACK FLOOR BOARD STAYS DAMP MAKING THE STRUCTURE OF THE VEHICLE DANGEROUS AND MY SEATBELT UNSAFE. GM EXECUTIVE RESPONSE IS THAT NOT ALL VIN NUMBERS FAL INTO THE SERVICE BULLETINS. THESE CARES NEED TO BE IMMEDIATELY INVESTIGATED AND TAKEN OFF THE MARKET. THE BOLT COVERS IN THE BACK SEATS FALL OFF AT A TOUCH AND CANNOT BE REATTACHED. THEY DIG INTO LEGS. AN ACCIDENT WOULD PRESENT A STUPID IMPALEMENT THREAT. WHY ARE THEY THERE. THIS IS A DANGEROUS CAR. GM STATES MY CARE DID NOT APPEAR TO THEM UNTIL 49,000 MILES. I BOUGHT IT AT 19,000 MILES. THERE ARE LIES EVERY WHERE. THERE ARE CROOKED SALESMAN AND GM IS STILL ON THE SCAM. OWNERS NEED A LEGAL OR CONGRESSIONAL ADVOCATE FOR THE CARS WE ARE STUCK WITH THAT ARE DANGEROUS AND SERIOUSLY DEVALUED. THEY HAVE HAD ALLOT OF TRAINING IN DEALING WITH OWNERS WITH ISSUES. WE NEED LIKEWISE REPRESENTATION. MY CARE IS AN ACCIDENT WAITING TO HAPPEN. I HAVE A FROZEN SHOULDER FROM HOLDING IT IN THE ROAD FOR 3 YEARS. IT IS A BLOOD TRAP THAT YOU CANNOT SEE OUT OF. IT IS DAMP, SHAKING, DIFFICULT TO CONTROL AND UNPREDICTABLE. I COULD OT SEL IT IN GOOD CONSCIENCE. WHO WOULD BUY IT ANY WAY? WHAT HAPPENED TO THE LEGAL ORDER THAT REQUIRED THEM TO REPORT DANGEROUS PROBLEMS IN 5 DAYS OR FACE PENALTIES? THEY ARE WAY OVER THE MARK ON THIS ONE. JUST LOOK AT MY CAR. *TR

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT RECEIVED NOTIFICATIONS OF NHTSA CAMPAIGN ID NUMBERS: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND14V171000 (ELECTRICAL SYSTEM). THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALLS BECAUSE THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT DID NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN ID NUMBER: 147171000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE REMEDY PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN ID NUMBERS: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND 14V171000 (ELECTRICAL SYSTEM). THE DEALER MADE THE CONTACT AWARE THAT THE PARTS NEEDED TO PERFORM THE RECALL REPAIRS WERE STILL NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF PROBLEM. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. REMAILED 08/20/14*LJ