2010 Chevrolet Hhr

THE FIRST TIME THIS OCCURRED, WE WERE DRIVING DOWN THE HIGHWAY AND COULD BARELY PULL OVER. WE RESTARTED THE CAR AND IT DID NOT OCCUR AGAIN FOR 6 DAYS BUT NOW, EVEN TURNING OFF THE CAR AND RESTARTING ONLY HELPS FOR A FEW MINUTES. THE CAR IS VERY HARD TO STEER THIS WAY. WE ARE TOLD THAT OUR HHR IS NOT ONE OF THE ONES INCLUDED IN THE RECALL, YET THE PROBLEM IS THE SAME AS THOSE RECALLED. IT SEEMS THAT THE RECALL SHOULD BE EXPANDED.

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING, THE POWER STEERING WARNING LIGHT ILLUMINATED. THE STEERING WHEEL SEIZED AND REQUIRED EXCESSIVE FORCE. THE CONTACT SHUT OFF THE VEHICLE AND RESTARTED THE ENGINE; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS STEERING FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.

EXPERIENCED LOSS OF POWER STEERING ASSIST AND A MESSAGE DISPLAYED ON THE DRIVER INFORMATION CENTER WITH A CHIME SOUNDS. VEHICLE REVERTED TO MANUAL STEERING, BUT GREATER DRIVER EFFORT WAS REQUIRED AS I HAD TO TURN SO I WOULD NOT HIT OTHER VEHICLES. SAME ISSUE AS IN RECALL BULLETIN # BULLETIN 14115. AFTER FINDING OUT ON GOOGLE THAT CARS LIKE MINE HAD BEEN RECALLED I CALLED MY CHEVY DEALER AND THEY SAID THAT MY CAR DID NOT QUALIFY FOR FREE REPAIR, EVEN THOUGH OF CORRECT MAKE AND YEAR. THEY DID NOT SEEM TO CARE AT ALL THAT I WAS STRANDED AND WOULD NOT GIVE ME AN APPOINTMENT UNTIL 3 DAYS LATER, BUT TOLD ME TO CALL GM AS THEY DID NOT SEEM TO WANT TO DEAL WITH ME. I CALLED GM AND THEY SAID THE SAME THAT THE CAR HAD NOT BEEN RECALLED FOR SOME REASON, AND DID NOT SEEM TO CARE EITHER. I TOOK MY CAR TO A REGULAR GARAGE, DRIVING IT IN THE MIDDLE OF THE NIGHT SO THERE WOULD BE LESS TRAFFIC AND LESS RISK OF A CRASH AND THEY COULD NOT REPAIR IT AS THEY NEEDED THE GM SOFTWARE IN ORDER FOR THEM TO DO THAT, BUT THEY DID TELL ME THAT IT WAS THE SAME ISSUE AS THE ONES THAT WERE BEING RECALLED. NOW I WILL HAVE TO MISS MORE WORK AND TRY TO BEG TO GET AN APPOINTMENT AND SPEND A FORTUNE ON HAVING SOMETHING FIXED THAT SHOULD HAVE BEEN TAKEN CARE OF AS PART OF THE RECALL. I AM A SINGLE MOTHER DURING THE WEEK, AND HAVE NO OTHER CHOICE, I AM AFRAID. I HAVE ALWAYS DRIVEN CHEVROLET VEHICLES BUT THAT IS IT FOR ME, I WILL NEVER BUY A GM AGAIN. I AM VERY DISAPPOINTED BY THEIR DISHONESTY, AND POOR QUALITY OF THEIR VEHICLES.

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING FAILED AND THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE. THE CONTACT DROVE THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

DRIVING ON FREEWAY POWER STEERING WENT OUT, DASH INDICATED POWER STEERING. EXTREEMLY DIFFICULT TO STEER VEHICLE EVEN AT HWY SPEED. PULLED OVER, SHUT OFF ENGINE, RESTARTED VEHICLE, POWER STEERING NOW WORKING AGAIN. FINISHED DRIVING TO WORK, ON THE WAY HOME, IT WENT OUT AGAIN. PULLED OVER , SHUT OFF ENGINE, RESTARTED, POWER STEERING WORKING AGAIN, FINISHED DRIVING HOME. CHECKED WITH CHEVY DEALER, THEY INFORMED ME THAT MY VIN IS NOT INCLUDED IN THE RECALL.

POWER STEERING STOPS OPERATING AT ANY SPEED, BUT HAPPENED THIS TIME AT 50MPH IN A CURVE. CAUGHT ME BY SURPRISE AND WAS DIFFICULT TO MAINTAIN THE LANE AS A RESULT, BUT I MANAGED. THIS IS THE SAME SYMPTOM AS FOUND IN COBALT'S AND HHR'S IN CANADE. SAME PART NUMBERS INVOLVED, ETC... FOR SOME REASON THESE ARE NOT RECALLED ON US HHR'S. PLEASE HELP! *TR

STARTED VEHICLE IN PARKING LOT OF BUSINESS AFTER SHOPPING. "POWER STEERING" MESSAGE APPEARED IN DRIVER INFORMATION CENTER. DROVE VEHICLE IN PARKING LOT; WAS NO POWER ASSIST FOR THE STEERING, MANUAL STEERING ONLY. CHECKED OWNER'S MANUAL, NO INFORMATION ABOUT STEERING SYSTEM, OTHER THAN CONTACT DEALER IF MSG APPEARED. DROVE VEHICLE HOME WITH MANUAL STEERING. DID RESEARCH ON NET AND FOUND THAT THE HHR (& SEVERAL OTHER GM MODELS) HAD ELECTRIC MOTOR ASSIST FOR STEERING, AND GM HAD ISSUED A RECALL IN EARLY 2014 FOR THIS PROBLEM; COVERED WIDE VARIETY OF MODELS & YEARS, INCLUDING "SOME" 2010 HHR'S. CONTACTED DEALER, SAID BRING THE VEHICLE IN. STARTED VEHICLE, MESSAGE WAS GONE, POWER STEERING WORKED, BUT DROVE THE VEHICLE TO DEALER ANYWAY. SERVICE WRITER WAS UNAWARE OF ANY RECALL FOR THIS ISSUE. HE CHECKED THE VIN, SAID MY VEHICLE WAS NOT COVERED UNDER THIS RECALL; SAID HE "COULD CONTACT GM ABOUT ANY PARTICIPATION IN THE COST OF THE REPAIR; MAY BE 10%, MAY BE 100%, BUT THERE IS NO GUARANTEE." HHR REMAINED AT DEALER OVERNIGHT;SVC WRITER CALLED NEXT DAY, SAID ELECTRIC MOTOR HAD DEFINITELY FAILED, IT WAS $346, AND GM WOULD NOT COVER ANY OF IT. I HAD DONE MORE RESEARCH ONLINE IN THE MEANTIME, AND THERE WERE SEVERAL INSTANCES WHERE GM APPEARED TO BE VERY CONCILIATORY TO GETTING THIS PROBLEM RESOLVED. MY QUESTION IS WHY GM WOULDN'T COVER ANY OF THIS COST, EVEN IF THIS PARTICULAR '10 HHR WAS NOT INCLUDED IN THE '10 HHR'S COVERED UNDER THIS RECALL. A SECOND QUESTION WOULD BE HOW HARD THE SERVICE WRITER ACTUALLY TRIED TO CONTACT SOMEONE AT GM TO GET PARTICIPATION IN THE REPAIR COST. MY COMPLAINT THEN WOULD BE THAT GM HAS APPARENTLY DENIED TO COVER THE COST OF AN OBVIOUSLY DEFECTIVE PRODUCT THAT PRODUCES A DEFINITE SAFETY HAZARD, EVEN THOUGH IT ACKNOWLEDGES THE SAME PROBLEM WITH OTHER SIMILAR VEHICLES; AND I WOULD THINK THAT GM WOULD BE MORE CONCILIATORY IN THIS MATTER. *TR

THIS A RECALLED 2010 CHEVROLET HHR. WE HAD THE IGNITION SWITCH RECALLED, POWER STEERING SYSTEM RECALLED, AND RIGHT AFTER THE IGNITION SWITCH WAS INSTALLED, THE KEYS STOP WORKING AND WE HAD TO GET TOWED. NOW, THE AIRBAG LIGHT CAME ON. AND WHEN WE WENT TO RE-START THE CAR, NOTHING. THE POWER WENT TOTALLY OUT, AND THE KEY IS STILL STUCK IN THE IGNITION SWITCH. ABOUT A FEW WEEKS AGO, WE GOT ANOTHER RECALL NOTICE FROM GM THAT THE TRANSMISSION SHIFTER MAY NOT PROPERLY TRANSMIT AN ELECTRICAL SIGNAL PROPERLY THAT WILL CAUSE THE KEY TO STAY IN A LOCK POSITION. WE ARE NOW STRANDED. AND WE HAVE TO ONCE AGAIN GET THE CAR TOWED TO THE DEALER AND PAY FOR A RENTAL. AND THERE ARE STILL SO MANY RECALLED CARS AT THE DEALER THAT THEY ARE SO BEHIND. ALL OF THIS IS GOING ON WHILE GM IS SHOWING OFF THEIR NEW CARS AT THE DETROIT AUTO SHOW. CARS THAT WILL PROBABLY SOON BE ON ANOTHER RECALL LIST. ENOUGH IS ENOUGH!! ALL CHEVY HHR OWNERS WHO HAVE HAD MORE THE ONE RECALL ON IT, SHOULD BE ALLOWED TO TURN THE CAR IN WITHOUT PENALTY OR CHARGE. ALL CAR NOTES SHOULD BE CANCELLED!-THANK YOU. AND "BE BLESSED"-[XXX] IN C/O [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2010 CHEVROLET HHR. CUSTOMER HAS RECEIVED RECALL FOR CAR BUT STILL HAS PROBLEMS AFTER REPAIR. *TA THE CONSUMER STATED AS SHE WAS DRIVING, SHE HEARD A GRINDING NOISE, WHENEVER SHE TURNED THE STEERING WHEEL. WHEN SHE RETURNED TO THE DEALER, THE NOISE WAS GONE. HOWEVER, WHEN THE VEHICLE WAS RETURNED TO HER, THE NOISE WAS THERE. THE DEALER DETERMINED THE AIR BAG COIL WAS MAKING THE NOISE. THE CONSUMER STATED THE NOISE WAS NOT THERE, WHEN SHE TOOK THE VEHICLE TO THE DEALER TO COMPLETE THE RECALL. *JB