2010 Chevrolet Hhr

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 35 MPH AND APPROACHING A STOP LIGHT, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE CAUSING HER TO CRASH INTO A SECOND VEHICLE. THE AIRBAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED UNKNOWN INJURIES AND MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DIAGNOSIS OF THE FAILURE WAS UNKNOWN. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

I ASKED FOR A WARRANTY REPAIR ON MY AIRBAG. THE DEALER GOT THE PART AND SENT IT BACK ON 7-13-12. THEY NEVER CALLED, EMAILED OR WROTE ME A LETTER. I WAS NEVER CONTACTED. . RECENTLY. GM RECALLED MY KEYS, I ASKED ABOUT MY AIRBAGS. FOR THE FIRST TIME, ON 9-12-14, [XXX] WAS THE ONLY SERVICE EMPLOYEE WHO TOLD ME THE PART IS NOT AT THE DEALER AND IT WAS SENT BACK 2 YEARS AGO AND IF I WANTED IT I WOULD HAVE TO PAY ALMOST 400.00 FOR IT. I HAD DETRIMENTALLY RELIED ON THE REPRESENTATIONS OF AT LEAST 13 DIFFERENT CONTACTS WITH SERVICE PEOPLE, OVER THIS PERIOD OF TIME, WITH THIS SERVICE DEPARTMENT TO HONOR THE REPAIR. [XXX] COPIED THE SERVICE WORK ORDER SHEET AND GAVE ME A COPY OF IT. THERE WAS NO MENTION OR NOTATION OF A PHONE CALL EVER BEEN MADE, ON IT. [XXX] AND [XXX] , SERVICE MANAGERS AT JAMES MARTIN CHEVROLET 6250 WOODWARD AVE. DETROIT, MICHIGAN 48202, REFUSE TO HONOR THE AIRBAG REPAIR ALTHOUGH THEY ARE REPAIRING OTHER MODEL AIRBAGS DAILY ON A OPEN SAFETY RECALL FROM THE NSTB. GENERAL MOTORS REPRESENTATIVE [XXX] AT 1-866-790-5600 EXTENSION [XXX] REFUSES TO HONOR THE REPAIR ALTHOUGH HE HAS OPEN RECALLS ON OTHER MODELS FOR THE SAME ISSUE. SINCE GENERAL MOTORS HAS A HISTORY OF EXPLODING AIRBAGS CAUSING CRASHES AND SEVERAL OPEN RECALLS ON SEVERAL MODELS, I AM CERTAIN THAT THIS ONE (2010 HHR) SHOULD BE ADDED TO THE LIST FOR SAFETY CONCERNS. ALSO, THE RUNNING LIGHTS HAVE A SAFETY ISSUE TOO, ON ALMOST ALL MODELS THE DAYTIME RUNNING LAMPS AND REGULAR LIGHTS HAVE THE RIGHT HEADLIGHT OUT. THIS IS NOT A COINCIDENCE, IT IS A KNOWN DESIGN DEFECT AND ALL GM PRODUCTS FROM 2010 FORWARD AND SHOULD BE RECALLED AS THE LIGHTS CAUSE A SAFETY HAZARD. IN SUMMATION, I WANT THE 2010 HHR RECALLED FOR THEIR RIGHT HEADLIGHTS AND THEIR AIRBAGS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING 10 MPH, THE BRAKE PEDAL FAILED TO RESPOND AND THE ELECTRONIC STABILITY CONTROL WARNING INDICATOR ILLUMINATED. AS A RESULT, THE VEHICLE CRASHED INTO A TRAILER. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE IGNITION CYLINDER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 35,243.

I WAS DRIVING TO AN APPOINTMENT, WHEN MY POWER STEERING FLASHED ON THE DASH SCREEN AND MY STEERING WHEEL WENT FROM FLUID TO STIFF. I PULLED OVER TO THE SIDE OF THE ROAD AS SOON AS IT HAPPENED AND TURNED OFF THE CAR. WHEN I TURNED IT BACK ON, THE STEERING WAS FLUID AGAIN, BUT THE AIR BAG LIGHT HAD CAME ON AS WELL AS THE ABS AND TRACTION. THE STEERING WHEEL WAS FLUID ONLY FOR A FEW MINUETS, AND THEN AFTER MAKING A FEW TURNS, I LOST THE STEERING ONCE AGAIN. I HAVE LEARNED OF A RECALL ON THE HHR'S POWER STEERING AND STARTER. I WILL GO TO THE DEALER AND ASK THEM WHAT THEY CAN DO. I AM FILING THIS SO IT IS NOTED IN THE RECORDS OF THE HAPPENINGS. *TR

NO ACCIDENT HAS OCCURRED; I WOULD LIKE TO KNOW WHY IT TAKES SO LONG TO REMEDY THE RECALL(S) ON MY VEHICLE; THE FIRST NOTICE WAS RECEIVED DATED APRIL 2014 FROM GM REGARDING THE IGNITION SWITCH. THE NEXT RECALL LETTER WAS RECEIVED ON MAY 11, 2014 AND I IMMEDIATELY CALLED MY LOCAL GM (CECIL CLARKE CHEVROLET) IN LEESBURG, FLORIDA TO BE PUT ON THE 'LIST' FOR THE REQUIRED PARTS/REPLACEMENTS. ON JUNE 17TH, I CALLED CECIL CLARK AGAIN AND WAS ADVISED THAT ALTHOUGH THEY WERE RECEIVING 4 - 5 REPLACEMENT KITS A DAY, MINE HAD NOT COME IN YET. NOW I HAVE A SAFETY RECALL FOR JUNE REFERENCE THE EPS AND THAT PARTS ARE NOT CURRENTLY AVAILABLE. I HAVE DONE WHAT I NEED TO DO, I DRIVE ONLY WHEN I HAVE TO NOW, AND ALTHOUGH I FOLLOW THE SAFETY RULES REFERENCE REMOVING ALL ITEMS FROM THE IGNITION KEY, I DO NOT FEEL SAFE WHILE DRIVING ANYMORE. PLEASE CAN YOU FIND OUT WHY IT TAKES SO LONG TO GET PARTS FOR A VERY SAFETY RELATED ISSUE. I THANK YOU IN ADVANCE. *JS

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) AND STATED THE THAT THE PART WAS UNAVAILABLE. THE DEALER STATED THAT THE REMEDY WOULD NOT BE AVAILABLE FOR TWO MONTHS. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THERE WERE NO FAILURES.

MY VEHICLE IS CURRENTLY UNDER 3 SAFETY RECALLS WITH GM. WHEN I CONTACTED GM TO INQUIRE ABOUT A POSSIBLE LOANER VEHICLE UNTIL IT CAN BE REPAIRED, I WAS TOLD THE DEALERSHIPS WERE AUTHORIZED TO PROVIDE LOANER VEHICLES. WHEN I CALLED THE DEALERSHIP THEY STATED THAT THEY WERE ONLY PROVIDING LOANER VEHICLES FOR THOSE WHOSE CARS WERE INOPERABLE. WHEN I CONTACTED GM FOR CLARIFICATION ON THIS, THEY STATED THAT LOANER VEHICLES ARE AVAILABLE FOR THOSE CARS UNDER SAFETY RECALLS, OF WHICH MY CAR IS INCLUDED, AND SENT ME BACK TO THE DEALERSHIP. THE DEALERSHIP STILL REFUSES TO PROVIDE A LOANER VEHICLE AND GM IS NOT ASSISTING, JUST SENDING ME BACK TO THE DEALERSHIP. THIS CAR IS UNDER RECALLS IN WHICH THERE WERE SERIOUS ACCIDENTS AND DEATHS INVOLVED. THERE IS NO WAY I AM DRIVING THIS CAR. CAN YOU HELP WITH THIS SITUATION? *TR

GREETINGS NHTSA, I AM WRITING TO DOCUMENT SOME THINGS ABOUT OUR 2010 CHEVROLET HHR. YES, IT WAS PART OF THE RECALL, BUT I NEED FOR YOU TO BE INFORM OF SOME THINGS, THAT I PRAY CAN HELP SOMEONE ELSE: 1. POWER ISSUES: THE POWER WOULD ACT SO CRAZY THAT WE NEVER KNEW WHEN IT WAS GOING TO SHUT OFF. EXP. THIS PAST WINTER, THE BLOWER MOTOR WOULD BLOW COLD AIR, WHILE IT WAS FREEZING OUTSIDE! OR IT WOULD NOT WORK AT ALL, THEN, THE BLOWER HEATER WOULD COME ON, JUST BY TURNING THE IGNITION ON. . AND IT WOULD BLOW HOT AIR. AND IT WOULD NOT TURN OFF, UNLESS THE KEY WAS OUT OF THE IGNITION. THE DASH WOULD GET VERY HOT, SHOWING A POTENTIAL FOR A FIRE. APPARENTLY, EACH TIME A FUSE HAD BLOWN OUT. WE WOULD REPLACE IT AND IN THREE WEEKS IT WOULD GO OUT AGAIN. SOMETHING ELECTRICAL MUST OF BEEN GOING ON. THERE WAS ALSO, POWER STEERING CONCERNS. 2. WE TOOK IT IN TO SERRA CHEVROLET IN SOUTHFIELD, MICHIGAN TO HAVE THE IGNITION SWITCH REPLACE. WE WERE GIVEN A RENTAL, AND IT TOOK OVER THREE WEEKS FOR THE PART TO ARRIVE. WE WERE HOPING THAT THE IGNITION SWITCH WAS CAUSING THE PROBLEM AND THAT IT WOULD GO AWAY, ONCE REPLACED. 3. ON JUNE 4TH, 2014-THE PARTS CAME IN.. 4. ON THURSDAY, JUNE 5TH, 2014, THE NEW IGNITION SWITCH WAS REPLACED. THE NEXT DAY, JUNE 6TH, 2014, THE BLOWER MOTOR WENT CRAZY AGAIN, AND THE AIRBAG WARNING LIGHT CAME ON. ( WITH ALL OF THE ISSUES WITH THE CAR, THE AIRBAG LIGHT NEVER CAME ON UNTIL THE NEW IGNITION SWITCH WAS INSTALLED. 5. AFRAID OF AN AIRBAG DISASTER TODAY, JUNE 9TH, 2014, MY HUSBAND TOOK THE CAR BACK TO SERRA CHEVROLET IN SOUTHFIELD, MICHIGAN. THEY ARE SO BACKED UP, WITH CARS. THEY CANNOT EVEN LOOK AT IT UNTIL TOMORROW. MY HUSBAND WAS DROPPED OFF, NO RENTAL NO LOANER! AND NOW WE ARE WITHOUT A CAR, THANK YOU. AND "BE BLESSED" [XXX]-CONSUMERS-2010 CHEVROLET HHR OWNER INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6), *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE RECALL HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER INDICATED PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.