2007 Chevrolet Hhr

THIS CAR HAS EXPERIENCED REPEATED SUDDEN LOSS OF POWER STEERING ASSIST. IT HAPPENS WITHOUT WARNING AND AT ALL SPEEDS FROM 25 TO 65MPH. RESEARCH SHOWS THAT SIMILAR VEHICLES HAVE BEEN RECALLED FOR THIS EXACT PROBLEM BUT THIS PARTICULAR CAR WAS NOT SUBJECT TO THAT RECALL. (NHTSA # 10V073000). FURTHERMORE, RESEARCH INDICATES THAT THIS IS A SOMEWHAT COMMON PROBLEM FOR THIS MAKE AND MODEL. CAN YOU PLEASE TELL ME WHY THIS CAR IS NOT SUBJECT TO STEERING MOTOR FAILURE RECALL AND PLEASE CONSIDER ISSUING A RECALL FOR THIS DANGEROUS CONDITION. *TR

WAS DRIVING APPROX 30 MPH COMING TO A STOP AND MY POWER STEERING LIGHT CAME ON AND I WAS UNABLE TO STEER. TURNED CAR OFF FOR APPROX 10 MIN AND LIGHT WENT OFF AND HAD POWER BACK. CALLED THE DEALERSHIP AND WAS TOLD THAT I NEEDED TO HAVE DIAGNOSTICS DONE WHICH WOULD RUN $54 - $119.00. HOWEVER MANUAL SAID THAT IF LIGHT GOES OFF PROBLEM DOES NOT EXIST. THE NEXT DAY 6/2/14 POWER STEERING LIGHT CAME ON 3 TIMES WITHIN 2 HOURS GOING NO FASTER THAN 40MPH AND LIGHT GOING OFF WHEN TURNING CAR OFF AND THEN DIMMED BACK ON. CAR IS ALREADY WAITING FOR 2 RECALLS TO BE FIXED; THE IGNITION SWITCH AND GLOVE COMPARTMENT. THE AIRBAG RECALL WAS JUST COMPLETED LAST MONTH. THIS IS SUCH A SAFETY ISSUE AND VERY FRUSTRATING. *TR

VEHICLE WAS EXITING PARKWAY WHEN LOSS OF BRAKING AND STEERING OCCURRED CAUSING VEHICLE TO COLLIDE WITH GUARDRAIL NEARLY HEAD ON. AIR BAGS DID NOT DEPLOY. MAJOR DAMAGE TO FRONT OF VEHICLE AS WELL AS REAR OF VEHICLE AS IT SWUNG AROUND AND STRUCK THE GUARDRAIL A SECOND TIME WITH THE REAR OF THE VEHICLE BEFORE COMING TO REST ACROSS THE ROADWAY. *TR

THE RECALL I HAVE HAD SO FAR WAS WITH THE IGNITION SWITCH AND THAT TOOK THE DEALERSHIP OVER ONE MONTH TO REPAIR. AFTER MY CAR WAS REPAIRED AND APPARENTLY REKEYED I AM LOCKED OUT OF MY CAR, THE KEY WILL NOT UNLOCK MY CAR DOOR. I CALLED THE GM ROADSIDE ASSISTANCE, WITH HOPES OF ASSISTANCE. THEY INFORM ME THEY WILL BE A $59.95 FEE TO UNLOCK MY CAR AND THEY ACCEPT ALL MAJOR CREDIT CARDS. I EXPLAINED TO THEM THIS WAS NOT MY ERROR IT AS A RESULT OF THE IGNITION RECALL THEY STOOD FIRM OF THEIR FEE AND SUGGESTED I CALL THE LOCAL AUTHORITIES. WHEN I CONTACTED GM ABOUT THE RECALL I HAD SHARED WITH THEM I WAS HAVING POWER STEERING ISSUES. WHILE I AM DRIVING MY CAR MY POWER STEERING GOES OUT AND IT BECOMES HARD TO STEER AS WELL THE IS A DISPLAY ON THE DASHBOARD "POWER STEERING". ON SEVERAL OCCASIONS ON THE STREET, FREEWAY AND WHILE TURNING INTO A PARKING SPACE. I THEN BECAME AWARE OF A RECALL ON HHR POWER STEERING, HOWEVER THEY SAY IT NOT WITH MY VEHICLE.LATER I READ AN ARTICLE STATING THAT JEFF BOYER WAS OFFERING A LIFETIME WARRANTY ON THE VEHICLES THAT HAVE NOT BEEN RECALLED.GM ALSO SAID 309,160 NON-TURBOCHARGED CHEVROLET HHRS FROM THE 2006-2008 MODEL YEARS MODEL YEAR THAT ARE NOT SUBJECT TO THESE RECALLS WILL BE GIVEN LIFETIME WARRANTIES FOR REPLACEMENT OF THE ELECTRONIC POWER STEERING MOTOR. SO THEN WHEN I CALL THE 800 NUMBER TO FIND OUT HOW I MAY HAVE THIS POWER STEERING ISSUE ADDRESSED WITH MY DISTRICT ADVISOR HE SHARES WITH ME THERE HAS BEEN NO STATEMENT MADE THAT HE IS AWARE OF I FEEL UNSAFE DRIVING IN THIS VEHICLE AND WITH THE ROUND AROUND AND NON ASSISTANCE I AM GETTING FROM GM I AM NOT SURE I EVER WILL. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THIS IS IN REGARD TO RECALL # 14V-047. ABOUT 3 MONTHS AFTER I BOUGHT THIS CAR, I LOST BATTERY POWER. OVER THE NEXT 6 MONTHE OR SO I LOST THE BATTERY 3 MORE TIMES THE LAST TIME AT A GAS STATION. I GOT A START FROM AAA EMERGENCY SERV- ICE WHO CHECKED TH E ATTERY AND SAID IT WOLD NOT CHARGE. SO, I HAD TO BUY A NEW BATTERY, SINCE IT IS NOT A STANDARD BATTERY I HAD TO LOOK FOR A BATTERY IN SEVERAL LOCAL CITIES, IT WAS AFTER HOURS. THE FOLLOWING WEEK MY POWER STEERING DIED. A LOCAL MECHANIC REPAIRED IT , A RELAY OR FUSE PROBLEM THIS HAPPENED A SECOND TIME AND NOW I REALLY GOT WORRIED. I GOT THE RECALL NOTICE FROM CHEVROLET DETROIT AND CALLED PRINCETON, NJ. CHEVROLET. I WAS TOLD A APART HAD TO BE ORDERED AND WOULD TAKE A FEW WEEKS. TWO WEEKS LATER, I CALLED PINCETON CHEVROLET , NO PART ,YET. FINALLY, TODAY I CALLED THEM A THIRD TIME AND SPOKE TO JACK THEIR WARRANTY MGR. NO PART YET. THEN I CALLED CHEV DETROIT AND SPOKE TO"TISA ?". SHE MOLLIFIED ME BY TELLING ME I COULD GET A LONER UNTIL MY CAR WAS REPAIRED. I TRIED TO CALL PRINCETON CHEV AGAIN BUT THE LINE WAS BUSY FOR OVER AN HOUR.I FEEL LIKE I AM GETTING THE OLD RUN AROUND.THEY EXPECT ME TO GIVE UP..I WON'T AND I'LL MAKE PHONE CALLS UNTILL I GET SATISFACTION.. *TR

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN REVERSE, THE POWER STEERING LIGHT ILLUMINATED AND THE STEERING WHEEL WAS DIFFICULT TO TURN. THE CONTACT MENTIONED THAT THE POWER STEERING LIGHT TURNED OFF ONCE THE VEHICLE WAS RESTARTED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THE POWER STEERING COLUMN AND POWER STEERING MOTOR WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 56,806 AND THE CURRENT MILEAGE WAS 56,859.

WHILE TRAVELING WITH MY FAMILY AT HIGHWAY SPEEDS THE DIC CHIME INDICATED POWER STEERING, AND STEERING BECAME DIFFICULT. AFTER STOPPING AND CHECKING UNDERHOOD RELAYS AND FUSES AND RESEATING SEVERAL, THE STEERING BECAME NORMAL AND REMAINED FOR APPROXIMATELY 700 MILES. THE POWER STEERING LOSS THEN BECAME INTERMITTENT AT ALL SPEEDS, AND CONDITIONS, AND WAS RESET WHEN IGNITION WAS TURNED OFF. MILEAGE IS NOW 60K AND DEALER WAS CONTACTED ABOUT RECALL INFORMATION. CURRENTLY (MAY 25, 2014) DEALER HAS NO KNOWLEDGE OF SPECIAL COVERAGE GM BULLETIN NUMBER 14119 WHICH WILL BE IMPLEMENTED FOR MY 2006-2008 AND EARLY PRODUCTION OF 2009 CHEVROLET HHR (NON TURBO) TO PROVIDE EPS MOTOR REPLACEMENT FOR THE LIFE OF THE VEHICLE. (GM WEBSITE LETTER DATED MARCH 31, 2014). *TR

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING 70 MPH, THE POWER STEERING WARNING LAMP ILLUMINATED AND THE STEERING WHEEL BECAME VERY HARD TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING MOTOR AND STEERING COLUMN NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 13,000. THE CURRENT MILEAGE WAS 15,000.

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE POWER STEERING WOULD INTERMITTENTLY FAIL WITHOUT WARNING. THE VEHICLE WOULD BECOME INCREASINGLY DIFFICULT TO CONTROL. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE POWER STEERING ASSIST MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WERE 86,000. RK