2007 Chevrolet Hhr

The contact owns a 2007 Chevrolet HHR. The contact stated while exiting the driveway of a restaurant, the steering wheel failed to respond as needed. The contact turned off the vehicle. The contact stated that while attempting to restart the vehicle, the vehicle failed to restart. There were unknown warning lights illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the alternator and battery needed to be replaced. The vehicle was then towed to a second independent mechanic who informed the contact that the key was stuck in the ignition switch and the electrical system was burned. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 144,000.

The contact owns a 2007 Chevrolet HHR. The contact stated while driving at various speeds between 30-65 MPH, the steering wheel became extremely difficult to steer and the vehicle lost electrical power. The contact stated that she would veer to the side of the road or park the vehicle whenever the failure occurred. There was no warning light illuminated. Additionally, the contact stated that upon attempting to restart the vehicle and inserting the key in the ignition switch, the vehicle failed to start. The contact stated that she continually turned the key in the ignition switch until the vehicle restarted. The contact stated that the failure had been reoccurring increasingly and the vehicle failed to restart after several attempts. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact stated that the vehicle was previously repaired under an NHTSA Campaign Number: 14V171000 (Electrical System) however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 15,000.

While driving the vehicle approximately 45mph, the power steering light came on the dash. While driving straight was not an issue, attempting to pull off the road was difficult. I checked owners manual which told me to take it to a dealer. This in itself was bothersome. I opened the hood and called my mechanic, who told me to check fuses. I replaced the fuse and the vehicle was fine for about 4 weeks, but once again driving 30-35 mph, the light came on the dashboard. I have saved both replaced fuses, I’m wondering after reading other reports whether the fuses are even blown? Either way, this is not a safe situation to be driving any speed without power steering. Mine is a 2007 Chevrolet HHR with approximately 163 k miles

PLEASE CONSIDER THIS COMMUNICATION AS A FORMAL COMPLAINT AGAINST GENERAL MOTORS. MY NAME IS [XXX]. I OWN A CHEVROLET HHR. I WANT TO RELAY TO YOU MY CURRENT FRUSTRATIONS WITH GENERAL MOTORS. I HAVE BEEN TRYING TO GET MY HHR FIXED SINCE LAST DECEMBER. APPARENTLY, GENERAL MOTORS HAS NOT BEEN PAYING IT'S DEALERS ADEQUATELY TO MAKE THESE REPAIRS. I DID NOT UNDERSTAND THAT THIS DEFECT WITHIN MY HHR COULD RESULT IN MY POSSIBLE DEATH. I LIVE IN KETCHIKAN, ALASKA. VEHICLES HAVE TO BE TRANSPORTED BY BARGE OR BY FERRY TO THE ONLY GM DEALERSHIP WHICH IS MENDENHALL AUTO CENTER LOCATED IN JUNEAU, ALASKA AND THERE WOULD BE NO REASON WHATSOEVER WHY ANYONE IN THEIR RIGHT MIND WOULD SHIP THEIR CAR TO JUNEAU FOR A SIMPLE $100 REPAIR AND LOSE THE UTILITY OF THEIR CAR. MY CAR IS A 2007 HHR. THE VIN NUMBER OF THE CAR IS [XXX]. THE RECALL CALLS FOR AN IGNITION SWITCH REPLACEMENT - NUMBER N140063 AND REPLACE IGNITION LOCK CYLINDER AND IGNITION KEY NUMBER N140113. PARTIES: [XXX], OWNER OF THE AUTO WORKS, KETCHIKAN, ALASKA, PHONE NUMBER AREA CODE [XXX]. [XXX], SERVICE MANAGER, MENDENHALL AUTO CENTER, JUNEAU, ALASKA, PHONE NUMBER AREA CODE [XXX]. CAR OWNER: [XXX] PHONE NUMBER AREA CODE [XXX]. ACTION REQUESTED TO BE INITIATED BY THE NATIONAL HIGHWAY SAFETY ADMINISTRATION IS THE FOLLOWING: CALL THE PARTIES REFERENCED IN THIS LETTER TO VALIDATE INFORMATION I HAVE GIVEN YOU. NEXT, USE YOUR ENFORCEMENT TOOLS TO CONVINCE GENERAL MOTORS THAT IT IS IN THEIR BEST INTEREST TO GET MY CAR REPAIRED AS SOON AS POSSIBLE. MY SAFETY SHOULD NOT BE HELD HOSTAGE OVER A MONETARY RENUMERATION MATTER. GM MUST RESOLVE THEIR DISPUTES WITH THEIR DEALERSHIPS IN A FAIR AN EQUITABLE MANNER AND HONOR THEIR SAFETY COMMITMENTS AND DECREE ORDER. YOURS TRULY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR*DT*JB

I WAS DRIVING MY 07 CHEVROLET HHR @ 45 MPH WHEN THE DASH DISPLAY BLINKED THEN DISPLAYED ENGINE POWER REDUCED, FOLLOWED BY A SUBSTANTIAL REDUCTION OF SPEED. I COULDN'T ACCELERATE BEYOND 30 MPH, SO I PULLED OFF OF THE ROAD TO AVOID BEING HIT BY THE 18 WHEELER TRAVELING BEHIND ME. I TURNED THE ENGINE OFF AND BACK ON. THE CHECK ENGINE LIGHT CAME ON AND STAYED ON. I DROVE 15 MILES BACK HOME @ A SPEED OF 30 MPH. THE VEHICLE REFUSES TO ACCELERATE BEYOND 30 MPH