NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
48 reportsClear category filterMileage unknown · Apr 5, 2021
Air BagsCrashInjury
I HAD AN AUTO ACCIDENT ON FEBRUARY 7, 2021. I LOST CONTROL ON AN ICY HIGHWAY AND FLIPPED MY CAR IN A DITCH FACING THE OPPOSITE DIRECTION. I HIT THE DRIVER'S SIDE IN THE DITCH HARD ENOUGH IT BOUNCED BACK ON ALL FOUR TIRES. MY JAW HIT THE STEERING WHEEL, MY LEFT SHOULDER WENT THROUGH THE DRIVERS WINDOW AND OF COURSE I NOW HAVE …
Read full complaint
I HAD AN AUTO ACCIDENT ON FEBRUARY 7, 2021. I LOST CONTROL ON AN ICY HIGHWAY AND FLIPPED MY CAR IN A DITCH FACING THE OPPOSITE DIRECTION. I HIT THE DRIVER'S SIDE IN THE DITCH HARD ENOUGH IT BOUNCED BACK ON ALL FOUR TIRES. MY JAW HIT THE STEERING WHEEL, MY LEFT SHOULDER WENT THROUGH THE DRIVERS WINDOW AND OF COURSE I NOW HAVE ONGOING BACK ISSUES AT THIS TIME. MY CONCERN IS THE AIRBAG NEVER DEPLOYED. I FIND THIS CONCERNING AS THE IMPACT WAS GREAT AND I HOT THE STEERING WHEEL WITH MY FACE.
NHTSA ODI #11406459
Mileage unknown · Jan 11, 2020
Air BagsCrashInjury
MY DAUGHTER IN LAW WAS INVOLVED IN A ROLL OVER ACCIDENT TODAY AND NOT ONE OF THE AIRBAGS DEPLOYED, RESULTING IN A CONCUSSION TO THE LEFT SIDE OF HEAD WHEN IT HIT THE DRIVERS SIDE WINDOW AND BUSTED IT!
NHTSA ODI #11298538
186,050 miles · Sep 3, 2018
Air BagsSuspensionVehicle Speed Control
TAKATA RECALL MY HORN DON'T WORK THE SERVICE AIRBAGS STAYS ON. THE STRUTS BACK HATCH DON'T OPEN CRUISE CONTROL DON'T WORK CHECKED ALL MY FUSES AND THEY ARE ALL GOOD
NHTSA ODI #11124172
135,000 miles · Mar 27, 2017
Air Bags
AIR BAG LIGHT STAYS ON ALL THE TIME. SAYS SERVICE AIR BAG.
NHTSA ODI #10968727
130,000 miles · Sep 30, 2015
Air BagsElectrical SystemElectronic Stability Control (esc)CrashInjury
MY HUSBAND WAS INJURED IN AN ACCIDENT ON 9-29-2015. WHAT HAPPENED WAS MY HUSBAND WAS STOPPED ON THE INTERSTATE AND A TRUCK SLAMMED INTO MY HUSBAND. HE SAID HIS CAR TURNED OFF AS SOON AS THE FIRST IMPACT, AIRBAGS DID NOT DEPLOY. THERE WAS A SECOND IMPACT FROM THE SAME TRUCK, WHICH WAS ON MY HUSBANDS PASSENGER SIDE. THE CAR IS …
Read full complaint
MY HUSBAND WAS INJURED IN AN ACCIDENT ON 9-29-2015. WHAT HAPPENED WAS MY HUSBAND WAS STOPPED ON THE INTERSTATE AND A TRUCK SLAMMED INTO MY HUSBAND. HE SAID HIS CAR TURNED OFF AS SOON AS THE FIRST IMPACT, AIRBAGS DID NOT DEPLOY. THERE WAS A SECOND IMPACT FROM THE SAME TRUCK, WHICH WAS ON MY HUSBANDS PASSENGER SIDE. THE CAR IS COMPLETELY TOTALED. MY HUSBAND WAS LUCKY TO WALK AWAY FROM THIS ACCIDENT. THE HHR WAS RECALLED FOR THE IGNITION SWITCH LAST YEAR AND WE HAD THE NEW PART INSTALLED 2/2015 WHEN THE DEALERSHIP RECEIVED THE PARTS. WE HAVE TWO ISSUES ELECTRICAL, WHY DID HIS CAR TURN OFF WHEN IT WAS HIT FROM THE REAR? DID THE IMPACT KNOCK THE IGNITION SWITCH OUT OF PLACE? ALSO WHY DIDN'T THE AIRBAGS DEPLOY? NOW I KNOW IF THE CAR IS OFF THE AIRBAGS ARE OFF BUT WHY DID THE CAR GO FROM ON TO COMPLETELY OFF UNLESS IT WAS A FAULTY NEW PART THAT WE RECEIVED IN OUR CAR.
NHTSA ODI #10778908
1,200 miles · Sep 18, 2015
Air BagsCrashInjury
THERE WAS AN ACCIDENT AND THE CAR FLIPPED. THE AIR BAGS DID NOT DEPLOY. MY DIAPHRAGM WAS CRUSHED. MT BACK WAS BROKEN. I AM STILL UNABLE TO BREATHE CORRECTLY. I WILL TRY TO LOCATE RECORDS OF THE CRASH, BUT AM SENDING THIS INFORMATION NOW TO HAVE THE ACCIDENT RECORDED IN THE DATABASE.
NHTSA ODI #10765073
200,000 miles · May 22, 2015
Air BagsElectrical SystemSteering
IN JUNE OF 2014 MY CARS IGNITION TURNED OFF AS A RESULT I ALMOST IMPACTED WITH ANOTHER VEHICLE. ALSO AFTER THIS MY TEMP GUAGE NO LONGER WORKED. TOOK IT TO BILL HOLT CHEVROLET WHERE THEY REPLACED MY IGNITION SWITCH AFTER I GOT IT BACK MY DRIVERS DOOR WILL NOT LOCK OR UNLOCK CONSISTENTLY NOT EVEN WITH THE KEY, MY SERVICE AIRBAG AN…
Read full complaint
IN JUNE OF 2014 MY CARS IGNITION TURNED OFF AS A RESULT I ALMOST IMPACTED WITH ANOTHER VEHICLE. ALSO AFTER THIS MY TEMP GUAGE NO LONGER WORKED. TOOK IT TO BILL HOLT CHEVROLET WHERE THEY REPLACED MY IGNITION SWITCH AFTER I GOT IT BACK MY DRIVERS DOOR WILL NOT LOCK OR UNLOCK CONSISTENTLY NOT EVEN WITH THE KEY, MY SERVICE AIRBAG AND POWER STEERING LIGHTS KEEP COMING ON, AND NOW RADIO AND INSTRUMENT PANEL LIGHTS GO OFF. I HAVE TO STOP TURN THE CAR OFF AND RESTART THEY MIGHT COME BACK ON AND THEY MIGHT NOT. I AM RELUCTANT TO TAKE THE CAR BACK TO BILL HOLT CHEVROLET AS THEY KEPT THE CAR FOR 3 AND A HALF MONTHS TO REPAIR THE IGNITION. ALSO I CAN GET NO SATISFACTION OUT OF THEM WHEN I PICKED UP THE CAR THE LAST TIME MY TEMP GAUAGE STILL WASNT WORKING THEY SAID IT HAD NOTHING TO DO WITH THE RECALL. I AM RELUCTANT TO DRIVE FOR ANY DISTANCE AS THE POWER STEERING FAILS OFTEN. I HAVE CONTACTED GM ON SEVERAL OCCASIONS AND CAN GET NO SATISFACTION FROM THEM EITHER. ARE THEY NOT GOVERENED BY AN AGENCY THAT MAKES SURE THESE REPAIRS ARE DONE AND DONE CORRECTLY. PLEASE EMAIL ME WHO I NEED TO CONTACT TO GET THESE ISSUES RESOLVED. [XXX]@YAHOO.COM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
NHTSA ODI #10721067
70,000 miles · May 8, 2015
Air BagsEngineCrashInjury
TL* THE CONTACT OWNED A 2007 CHEVROLET HHR. WHILE DRIVING AT 45 MPH, THE ENGINE STALLED AND CAUSED THE CONTACT TO CRASH INTO THE REAR END OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE BACK AND BOTH LEGS, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTRO…
Read full complaint
TL* THE CONTACT OWNED A 2007 CHEVROLET HHR. WHILE DRIVING AT 45 MPH, THE ENGINE STALLED AND CAUSED THE CONTACT TO CRASH INTO THE REAR END OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE BACK AND BOTH LEGS, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED TWO NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 14V047000 (ELECTRICAL SYSTEM) AND 14V171000 (ELECTRICAL SYSTEM). THE CONTACT BELIEVED BOTH OF THESE RECALLS WERE RELATED TO THE FAILURE THAT CAUSED THE CRASH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
NHTSA ODI #10715389
80,000 miles · Mar 26, 2015
Air BagsElectrical System
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM), THE IGNITION KEY FAILED TO GO INTO THE OFF POSITION AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. AFTER THE IGNITION KEY WAS MOVED TO THE OFF POSITION, THE IGNI…
Read full complaint
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM), THE IGNITION KEY FAILED TO GO INTO THE OFF POSITION AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. AFTER THE IGNITION KEY WAS MOVED TO THE OFF POSITION, THE IGNITION KEY FAILED TO DISENGAGE FROM THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE FOLLOWING DAY, THE VEHICLE FAILED TO START AS THE SERVICE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
NHTSA ODI #10701848
139,000 miles · Nov 29, 2014
Air BagsSeat BeltsStructureCrashInjury
THE FRONT DOOR HANDLE BROKE ON THE PASSENGER SIDE OF MY CAR IN 2013 WE HAD TAKEN THE CAR TO THE DEALERSHIP TO INQUIRE ABOUT THIS, SINCE THIS IS A SAFETY ISSUE NOT BEING ABLE TO GET OUT OF YOUR CAR IF SOMETHING DANGEROUS WAS TO HAPPEN. AT THAT TIME THE DEALERSHIP TOLD MY HUSBAND I THAT THERE WAS NOTHING THEY COULD DO ABOUT IT. TH…
Read full complaint
THE FRONT DOOR HANDLE BROKE ON THE PASSENGER SIDE OF MY CAR IN 2013 WE HAD TAKEN THE CAR TO THE DEALERSHIP TO INQUIRE ABOUT THIS, SINCE THIS IS A SAFETY ISSUE NOT BEING ABLE TO GET OUT OF YOUR CAR IF SOMETHING DANGEROUS WAS TO HAPPEN. AT THAT TIME THE DEALERSHIP TOLD MY HUSBAND I THAT THERE WAS NOTHING THEY COULD DO ABOUT IT. THEN AGAIN IN 2014 THE DRIVER SIDE DOOR HAD BROKEN ALSO. SO NOW I HAVE TWO BROKEN DOORS ON MY CAR THAT YOU CAN ONLY GET OUT OF, IF SOMEONE LETS ME OUT OF THE CAR OR I ROLL THE WINDOW DOWN. I FEEL THIS IS A MAJOR SAFETY ISSUE. IF I WERE TO GET INTO A SERIOUS ACCIDENT WERE I WAS UNABLE TO ROLL MY WINDOW DOWN AND DID NOT HAVE SOMEONE RIDING IN THE BACK SEAT (SAY CAR CAUGHT ON FIRE) THEN THIS COULD LEAD TO MAJOR PROBLEMS IF NOT DEATH. ALSO WHEN MY HUSBAND HAD AN ACCIDENT NEITHER AIRBAG DEPLOYED. AND BACKSEAT PASSENGER SIDE SEATBELT WOULD NOT RELEASE AND WE HAD TO CUT MY GRANDDAUGHTER OUT OF SEATBELT. SO NOW I AM DRIVING A CAR THAT AIRBAGS DID NOT DEPLOY IN, BACK SEATBELT HAD TO BE CUT AND MY FRONT TWO DOORS YOU CANNOT GET OUT OF IF UNABLE TO ROLL WINDOW DOWN. MAJOR SAFETY ISSUES. WE HAD AROUND 98,000. MILES WHEN ISSUES STARTED WITH THE DOORS. WHICH I BELIEVE THE MILES SHOULD HAVE NOTHING TO DO WITH A SAFETY ISSUE. *TR
NHTSA ODI #10661254
Official recalls
4Apr 10, 2014
General Motors LLC (GM) is recalling certain model year 2005-2010 Chevrolet Cobalt, 2006-2011 Chevrolet HHR, 2007-2010 Pontiac G5, 2006-2010 Pontiac Solstice, 2003-2007 Saturn Ion, and 2007-2010 Saturn Sky vehicles. In the affected vehicles, the key can be removed from the ignition when the ignition is not in the "Off" position.
Consequence & remedy
Consequence: If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.
Remedy: General Motors will notify owners, and for vehicles that were built with the defective ignition cylinder and have not previously had the ignition cylinder replaced with the redesigned part, dealers will replace the ignition cylinder and cut and, if necessary, re-learn two ignition/door keys for each vehicle. For vehicles that were built with the redesigned ignition cylinder or had the ignition cylinder replaced with the redesigned part, dealers will cut and, if necessary, re-learn two ignition/door keys for each vehicle. The recall began on April 18, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Pontiac owners at 1-800-762-2737, and Saturn owners at 1-800-553-6000. General Motors' number for this recall is 14113 for the ignition lock cylinder and key replacement, and 14133 for only key replacements. Note: Until a vehicle has been remedied, owners and operators are advised that when exiting, to be sure that the vehicle is in "Park," or in the case of a manual transmission, that the vehicle is in the "Reverse" position and the parking brake is engaged.
Feb 10, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Sep 3, 2008
GM IS RECALLING 296,422 MY 2006-2008 CHEVROLET HHR VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, 'OCCUPANT PROTECTION IN INTERIOR IMPACT." THE DOOR ON THE STORAGE BIN IN THE TOP CENTER OF THE INSTRUMENT PANEL FAILED TO REMAIN CLOSED AS REQUIRED.
Consequence & remedy
Consequence: THIS STANDARD SPECIFIES PERFORMANCE REQUIREMENTS TO PROVIDE HEAD IMPACT PROTECTION FOR OCCUPANTS.
Remedy: A REDESIGNED LATCH WILL BE MADE AVAILABLE. THE RECALL BEGAN ON DECEMBER 23, 2008. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .
Jan 30, 2008
GM IS RECALLING 181,516 MY 2006-2008 CHEVROLET HHR VEHICLES NOT EQUIPPED WITH OPTIONAL ROOF RAIL AIR BAGS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, 'OCCUPANT PROTECTION IN INTERIOR IMPACT.' IN TESTS, ONE OF THE UPPER INTERIOR OCCUPANT PROTECTION TEST POINTS EXCEEDED THE STANDARD'S REQUIREMENT.
Consequence & remedy
Consequence: THIS STANDARD SPECIFIES PERFORMANCE REQUIREMENTS TO PROVIDE HEAD IMPACT PROTECTION FOR OCCUPANTS.
Remedy: DEALERS WILL INSTALL AN ENERGY-ABSORBING PLASTIC PIECE TO THE HEADLINER TRIM. THE RECALL BEGAN ON APRIL 2, 2008. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗