2026 Chevrolet Equinox

While pulling forward out of a parking lot at a low speed, the vehicle's Automatic Emergency Braking (AEB) system suddenly and aggressively engaged without warning. There were no vehicles, pedestrians, or obstacles whatsoever in the vehicle's path. The deceleration was extremely severe and violent, mimicking the sensation of hitting a brick wall. This unprompted, false-positive system activation subjected my body to intense, sudden forces, resulting in a painful back injury that requires medical attention. The system completely failed to accurately evaluate the path of travel, creating an immediate and unexpected hazard to my physical safety and that of anyone following behind me.

At approximately 5pm EST, my wife stopped the EV vehicle after backing out of the garage and put the vehicle in park. After exiting the driver's seat, she was outside the open driver's door, had both feet on the ground and cleared the door enough that she was preparing to close it, when the vehicle began moving with no one in the driver's seat. The vehicle traveled down our inclined driveway, across the street and striking my neighbor's house. A [XXX] neighboring child was in the vehicle's path. My wife believed the vehicle would strike the child and screamed for her to move. The child moved clear before the vehicle reached her, and no contact occurred. The vehicle stopped when it hit the left side of the neighbor’s garage causing damage to the stone siding and framing of the garage. The vehicle then started to move forward over the lawn and into the street. At some point after it started moving forward the neighbor, an adult male, was attempted to stop the vehicle physically but was unable to. I came out of the house and saw what was going on and was able to help stop the vehicle, entered it and apply the brakes. My wife also tried to enter the vehicle to stop it during these events causing her to get ran over, substantial scraps, bruising and other injuries. We are reporting unintended movement after driver exit and request investigation of park engagement, the shift-by-wire system, electric parking brake, Automatic Vehicle Hold/driver-exit functions, reverse automatic braking and propulsion/brake controls. 2 GM EV Concierge agents separately were unable to retrieve remote diagnostic information. The vehicle was towed to [XXX] in [XXX] with very specific instructions. I opened a case with GM EV Concierge and they escalated it to "the executive team". Despite multiple calls and emails the executive team has not reached out. The case was even closed once and I had it reopened. I opened ticket # XXX but can't find it so I'm opening this one. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),

On XXX, at approximately 5pm EST, my wife stopped our 2026 Chevrolet Equinox EV after backing out of the garage and put the vehicle in park. After exiting the driver's seat, she was outside the open driver's door, had both feet on the ground and cleared the door enough that she was preparing to close it, when the vehicle began moving with no one in the driver's seat. The vehicle traveled down our inclined driveway, continued onto neighboring property, and continued through grass. A [XXX] neighboring child was in the vehicle's path. My wife believed the vehicle would strike the child and screamed for her to move. The child moved clear before the vehicle reached her, and no contact occurred. The vehicle stopped when it hit the left side of the neighbor’s garage causing damage to the stone siding and framing of the garage. The vehicle then started to move forward over the lawn and into the street. At some point after it started moving forward the neighbor, an adult male, was attempted to stop the vehicle physically but was unable to. I came out of the house and saw what was going on at this point and was able to help stop the vehicle, entered it and apply the brakes. My wife also tried to enter the vehicle and stop it during these events which ended in substantial scraps, bruising and other injuries. We are reporting unintended movement after driver exit and request investigation of park engagement, the shift-by-wire system, electric parking brake, Automatic Vehicle Hold/driver-exit functions, reverse automatic braking and propulsion/brake controls. Two Chevrolet EV Concierge agents separately were unable to retrieve remote diagnostic information. The vehicle is currently at my house and has only been driven to secure it in the garage since the incident. Opened a case with GM EV Concierge and they escalated it to "the executive team". It should be towed to a dealer today. Police report submitted but I do not current know the report number. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5

Had problewith the gas pedal being to close to the brake pedal found later from the head mechanic after we had a problem with it. He taught us this problem with big people and big feet their shoe catching on the brake pedal which causes your foot to hold down the gas pedal. We should have been told about this when we brought car

The interior trim has many problems affecting safety. 1. Plastic chrome trim reflects blinding sun in my eyes. 2. Dash finish reflects severely onto the windshield, cannot see clearly. These are extreme safety issues. I believe GM should provide fix kits in a recall before someone is killed. And required design standards for this. Note: the camera lessens the glare in the attached pictures

Driving towards direct light/sunlight is damn near impossible with this vehicle die to the extreme amount of glare from the dashboard. It makes me worried especially now that summer is approaching, feels like it can be catastrophic. Rear brake assist is horrible on more than one occasion the car will stop as if it has just been hit by a semi. Leaving the vehicle unable to proceed in reverse(one has to shift to drive or put in park before continuing to reverse). This is not only a nuisance but can lead to an accident especially during the mad rush of drop off at the elementary.

The vehicle cannot be shifted into neutral if the vehicle runs out of gas. There is no way to shift to neutral and roll it to the side of the road. The vehicle ran out of gas on the interstate, automatically braked and could not be moved out of the middle of the interstate. To make matters worse, this was in a construction zone.

The Chevrolet Equinox EV emits an unusual and loud sound while in "Drive" or "Reverse" and stopped or at low speed. The sound has widely been described as "angelic" - it is a higher pitched sound which does not sound similar to any other vehicle or even a "white noise" sound. This sound is played both inside and outside the vehicle, but only up to a specific speed threshold. I believe that the unnatural tone and volume of this sound is not reminiscent of an approaching vehicle, limiting its utility as a safety feature for the blind or particularly children who are more likely to be attracted to the unusual sound if they do not recognize it as a vehicle. Moreover, the sound is played separately by a speaker inside this vehicle. This serves no useful safety purpose. It starts and stops abruptly as you move above and below the speed threshold, potentially distracting or disturbing the driver. Moreover, drivers who are seeking to avoid hearing this sound inside the vehicle or disturbing neighbors with the unnatural sound may be subconsciously learning to maintain a speed above the threshold (around 22 mph), even when it is unsafe to do so. I believe this vehicle should be recalled to shift to a more natural white noise sound, reduce the exterior volume, and restore the ability to disable the interior sound.

On Friday March 20, 2026, we traded in a Chevy Equinox to get a newer model which is the VIN number we listed in this complaint. Driving home from the dealership the vehicle went from drive to park on its own (driving at 65 miles/hr) and my husband had to immediately put the car physically back into drive. Once we finally got the vehicle to our house, I went out to check it, and the vehicle would not even start. Every single light came on yet it would not start up. We called On-Star and they couldn't do anything and told us we'd have to take it to the dealership. We finally got it to start up again, but the check engine light never went off. The next day my husband was able to get it started and immediately took it back to the dealership it was bought from, which it was actually transferred to from another dealership within the state, but on the way to the dealership we bought it from the car went into park on its own 5 more times, very dangerous and unacceptable. Once the car made it to the dealership, they could not even get the vehicle to shut off once they pulled in into the service area. My husband luckily is a professional driver, but is this was someone not as familiar or calm, this could have been a horrible catastrophe.