2018 Chevrolet Equinox

I reported the first incident that happened in Feb 2025 when my brakes failed and nearly crashed due to my Vacuum Brake Booster failing, and I replaced it. Less than 2 months later, 4/28/2025, my breaks failed again, the same thing happened. My break pedal was hard and I was unable to stop my car. This time I had leave the roadway to avoid a collision and nearly lost control of my car. After having the mechanic check it out he told me it is a faulty system that GM/Chevrolet needs to replace or redesign. I have not fixed it because I am not only afraid to drive it anymore for fear of crashing but I don't have the money to just keep replacing a part that is never going to be ok. I am without a car, my job is at risk bc I can't always find a way to work, it has cost me money that if it wasnt faulty I would not have had to shell out the money to repair 2x in 2 months. I need GM to take responsibility before someone is hurt or killed. I need a dependable vehicle like I thought I was getting when I paid cash outright for the vehicle in 2022. The mechanic has also said he thinks it could have damaged my motor. This is a life & death situation that I can't even sale the car without worrying someone else may lose their life. Essentially I was sold a vehicle that is no good, dangerous, and it's due to GMs negligence bc they are aware that the brake booster is faulty and can't be fixed by replacing the faulty part. It is likely to keep causing a brake failure.

On or about 2/8-2/13/2025, I was on my way home when suddenly, without warning, I applied my brakes to slow down and the brake pedal was so hard, so stiff that even while I was literally standing on the pedal, I was unable to stop. I nearly rear-ended the vehicle in front of me. I was honking , and honking to get the car to move and thank God without another second to waste, he moved over. I could not stop the car, I had to let off the gas and let it coast to a stop. I called a mechanic friend and he towed my car in. My car is not under warranty any more therefore Alan, my mechanic friend went over my car and determined my Vacuum Brake Booster failed. I did do some research along with the mechanic and found that the Chevy Equinox (several yrs, including mine) had a recall for this same exact problem. I ran my VIN and my car is not included in the recall. The mechanic believes my car should be recalled for the brake system being faulty and he installed the new Vac Brake Booster. Now on 4/12/2025, only 2 months later, the same thing happened, my pedal is hard and I can't stop. The first time I felt like I was going to crash, kill myself or somebody else. The 2nd time I had to exit the roadway where there was only dirt, I ended up nearly flipping my car because the dirt caused me to nearly lose control. Again, I escaped causing a crash but at the risk of my own life by not being able to stop and having to leave the roadway to avoid a collision. I had the same mechanic, along with a family member who is experienced enough to understand what the mechanic showed him. It is the vac brake booster, the same part I just replaced, it failed. Without warnings, without any other factors that can explain what is causing this system to fail. I have not replaced this part again because I believe it is faulty by the GM factory and it will keep happening. I am scared it will continue to cause brake failure and I could potentially cause an accident that could be fatal.

The speedometer does not operate. The gas gauge does not operate. The odometer does not operate and is not tracking miles driven. The blinkers work but no blinker sound occurs. Head lights must be turned on and off manually. The radio must be turned off manually. I ran out of gas on the freeway and Highway Patrol had to close the freeway to remove me safely under quite dangerous conditions. There is no way to monitor my speed. The milage is not being reported to reflect the miles put on the engine.

This rare equinox has a Turbocharge issue that causes rapid engine power loss, and melting under the manifold and around the fuel injector pipes. The recent recalls do not include this GM made diesel equinox due to its rarity, and small consumer ownership of 506,775 units sold in its lifetime. However, GM has been just as negligent with this diesel 1.6L, as with the other major model lineup. Diesel particulate sensor goes bad every year around installation anniversary (previous recall). Stated every year in purchase anniversary month 10/2021, 10/2022

My son was coming home from work 3/26/2025 after 5 pm, when a warning message came on that said "Engine Power Reduced". My son attempted to pull over, however, the brakes did not work. This caused a definite safety risk to my son and others as he could not stop the vehicle. Gratefully, he was on the street and not on the freeway where speeds are higher which could have caused injury or possibly death. He found a clear area to pull over and put the car in park and pushed the start/stop button to turn off the car. The car had to be towed to my home. The car was towed to the repair shop 4/1/2025. There were no previous warning messages regarding the engine or otherwise until the day of the incident. The vehicle is currently in the shop and has been inspected.

The contact owns a 2018 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, but the vehicle failed to stop immediately. The contact had to firmly depress the brake pedal for the vehicle to respond. The "Service Brake Assist" message was displayed. Additionally, the engine made a clicking sound, and the vehicle lost motive power while driving. The vehicle was towed to an independent mechanic, who related the failure to NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic); however, the VIN was not included in the recall. The vacuum pump was replaced, but the mechanic discovered metal shavings from the vacuum pump in the engine. The contact was informed that the engine also needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 107,000.

The contact owns a 2018 Chevrolet Equinox. The contact stated while driving 40 MPH, the "Brake System Failure" message was displayed while depressing the brake pedal. The contact stated that the brake pedal was firm. The contact continued driving to the residence. The contact parked the vehicle, and inspected the calipers but found no cause for the failure. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 51,000.