2018 Chevrolet Equinox

After being in a severe accident w/ another 2018 equinox I purchased a used 2018 equinox w/ 10k miles on it . saved my life 1x - i was happy with the car. In Dec 2019 my front passenger headlight went out. Still under warranty I had the dealer replace the bulb. In late December 2020 my front passenger headlight went out again. I was told it was over $400 to fix. This was "replacing the lightbulb". I decided to purchase my own lightbulb from a reputable source. The problem is not the lightbulb but instead the ballast or the wiring. I have NEVER had to replace a lightbulb in any of my cars before let alone 2 in two years. Chevy told me that I was out of luck because I was 2 weeks after the bulb under warranty was replaced... REALLY? So now I am without a front headlight and not willing to pay to have this repaired since it is obviously a manufacturers defect. Chevy has NOT been helpful and neither has my local dealership. My safety is being put at risk because I can not see 1/2 of the road with 1 headlight. Cars can only see 1/2 of my car oncoming. There have been no warning lights etc.

THE NAVIGATION SCREEN IS WAY TOO BRIGHT AT NIGHT, MAKING DRIVING DIFFICULT AND DISTRACTING. WHEN THE CAR IS STARTED AT NIGHT THE BRIGHTNESS IS NORMAL BUT AFTER USING REVERSE IT BRIGHTENS TO DAYTIME LEVEL AND CANNOT BE CHANGED WITHOUT DIMMING THE DASHBOARD LIGHTS CONSIDERABLY. MANY OTHER 2018 EQUINOX OWNERS HAVE REPORTED THE SAME PROBLEM ON VARIOUS WEB FORUMS.

USING NAVIGATION WITH PHONE THROUGH INFOTAINMENT DISPLAY CAN SWITCH TO BLINDING BRIGHTNESS AT NIGHT. USING PHONE NAVIGATION (BOTH GOOGLE MAPS AND WAZE) AT NIGHT WILL START WITH NORMAL BRIGHTNESS WHICH CAN BE CONTROLLED BY THE DIMMING KNOB. IF A PHONE CALL OR TEXT IS RECEIVED THE DISPLAY GOES TO FULL BRIGHTNESS AND CANNOT BE DIMMED THIS CAUSED ME TO SWERVE OFF OF THE ROAD IT WAS SO BLINDING THE CONDITION CAN ALSO BE SIMULATED BY ENGAGING THE BACKUP CAMERA AT NIGHT THIS WAS REPORTED TO MY DEALER OVER A YEAR AGO IN THE CASE OF THE PHONE CALL THE VEHICLE WAS MOVING THIS PROBLEM HAS BEEN MENTIONED ON MULTIPLE FORUMS SO I BELIEVE THIS IS RELATED TO THE SOFTWARE AND NOT AN ISOLATED INCIDENT

THE 7 INCH INFOTAINMENT SCREEN DOES NOT RESPOND TO THE LIGHT DIMMER DIAL, REMAINING AT FULL, BLINDING DAYTIME BRIGHTNESS EVEN AT NIGHT. THE SCREEN CAN BE TURNED OFF BY SCROLLING THROUGH MENUS, A HAZARD WHILE DRIVING, HOWEVER IT HAS TO BE DONE BECAUSE ANY ADJUSTMENT TO THE HEATER CONTROLS, RADIO, PHONE, ON STAR OR BACK UP CAMERA TURNS THE DISPLAY BACK ON. GENERAL MOTORS KNOWS ABOUT THIS PROBLEM BUT ALL THEY HAVE DONE IS PUT A 'SERVICE NOTE' IN THE SYSTEM STATING THAT THE INFOTAINMENT DISPLAY IN CERTAIN 2018 EQUINOX MODELS MAY NOT RESPOND TO OR RESPOND VERY LITTLE TO THE INTERIOR LIGHT DIMMER OR THE AUTOMATED NIGHT SENSOR. THIS IS TOTALLY UNACCEPTABLE TO KNOW THE DISPLAYS AREN'T FUNCTIONING AS DETAILED IN THE OWNERS MANUAL AND DO NOTHING. THE VEHICLE IS DANGEROUS TO DRIVE AT NIGHT WITH A 7 INCH LED SCREEN GLARING AT FULL BRIGHTNESS IN YOUR FACE! I SPOKE TO A SECOND DEALER AND THEY SAID GM WILL NOT ISSUE A SOFTWARE UPDATE OR TSB TO FIX THE ISSUE UNTIL 'SIGNIFICANTLY MORE CUSTOMERS COMPLAIN ENOUGH TIMES TO HAVE DEALER SERVICE CALLS TO GM INITIATED.'

2018 EQUINOX LCD SCREEN GETS STUCK IN BRIGHT MODE. UPON INITIATION OF THE BACKUP CAMERA THE LCD STAYS BRIGHT FOR AS LONG AS THE VEHICLE IS RUNNING. NIGHTTIME DRIVING IS EXTREMELY UNCOMFORTABLE. IF THE RADIO IS RESET (HOLD DOWN HOME AND FAST FORWARD, OR TURNING OFF VEHICLE FOR THE PERIOD OF TIME IT TAKES TO COMPLETELY SHUT DOWN RADIO) IT WILL STAY IN THE PROPER DIM SETTING UNTIL THE BACKUP CAMERA IS INITIATED AGAIN. I HAVE TESTED THIS ON SEVERAL 2018 EQUINOX CARS AND FOUND THIS TO BE A MALFUNCTION. MUST VIEW PROBLEM AT NIGHT TO SEE HAZARD. I HAD A SERVICE CALL TO MARK PORTER CHEVROLET, POMEROY, OH, AND THEY ACKNOWLEDGED THE PROBLEM AND INSTRUCTED ME TO WAIT FOR A FIX FROM CHEVROLET ITSELF.

VEHICLE INFOTAINMENT SYSTEM SCREEN IS EXTREMELY BRIGHT. ESPECIALLY IN CELL PHONE SCREEN PROJECTION MODE. NIGHT TIME DRIVING IS HINDERED. DIMMING IS AVAILABLE FROM THE INTERIOR LIGHTING DIMMING SWITCH. THIS SIMS DASH LIGHTING ALSO WHICH MAKES IT HARD TO SEE THE DASH. INFOTAINMENT SYSTEM IS STILL TOO BRIGHT WHEN DIMMED AT THE LOWEST SETTING.