2018 Chevrolet Equinox

My 2018 Equinox is failing California Smog due to an incorrect CVN error code, which is covered under Emissions Recall N212345540 or N202298780 and the dealership is refusing to reflash it and asking me to pay for a full diagnostics when there is no check engine light on. I also had a full diagnostic run on June 2nd $289.99 which confirmed this code and referred me to the BAR Referee who also confirmed this is causing the issue.

The contact owns a 2018 Chevrolet Equinox. The contact stated that while taking the vehicle for a SMOG emissions inspection, the vehicle failed the inspection due to an engine-related failure. The vehicle was taken to the dealer, where it was diagnosed that the Engine Control Module (ECM) required recalibration. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for further assistance. The failure mileage was approximately 43,000.

The contact owns a 2018 Chevrolet Equinox. The contact stated that while driving approximately 80 MPH, the vehicle unexpectedly decelerated. The contact pulled over to the closest exit and pulled over to the side of the road. The vehicle was turned off and then restarted; however, while attempting to drive forward or reverse, the vehicle failed to move. The contact inspected the vehicle. While inspecting the vehicle, the contact became aware that there was fuel leaking from the side of the engine near the high-pressure fuel pump underneath the vehicle. The check engine warning light was illuminated. The vehicle was towed to a certified mechanic, who diagnosed that the transmission intake failed, causing the transmission to fail. The transmission was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 168,053.

The contact owns a 2018 Chevrolet Equinox. The contact stated that while depressing the accelerator pedal, the turbo charger failed to operate as designed, and the vehicle failed to accelerate as intended. The contact stated that excessive pressure was needed to depress the accelerator pedal. The message “Engine Power Reduced” was displayed due to a low coolant level. Additionally, the contact was adding 2-quarts of engine oil to the vehicle weekly. The contact stated there was oil on the ground underneath the vehicle. While checking the oil level, the contact saw smoke coming from the exhaust. The check engine light was illuminated. The contact was made aware of the Special Coverage Program, NHTSA ID Number: 10171426 (Engine and Engine Cooling, Air Bags, Service Brakes, Hydraulic); however, the year vehicle was not included. The vehicle was taken to an independent mechanic who replaced the oil line connected to the turbo charger; however, the oil leak persisted. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.

The contact owns a 2018 Chevrolet Equinox. The contact stated that the vehicle was leaking oil. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the oil pan had rusted and caused the failure. The vehicle was not repaired. The contact was informed that the part to do the repair was on back order. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 132,000.

The contact owns a 2018 Chevrolet Equinox. The contact stated that while his fiancée was driving 15-20 MPH uphill, the vehicle jolted and stalled. The check engine warning light was illuminated. The contact's fiancée was able to pull to the side of the road. The contact's fiancée was able to restart the vehicle and continued driving; however, the failure recurred. The vehicle failed to restart and was towed to an independent mechanic. The vehicle was then towed to the dealer, where it was diagnosed and determined that the camshaft had fractured, causing the vacuum pump and the solenoid sensor to be fractured. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided because the vehicle was out of Warranty. The failure mileage was approximately 96,000.

The contact owns a 2018 Chevrolet Equinox. The contact stated while driving at various speeds in cold weather, the message "Caution. Engine Power Reduced" was displayed, and the vehicle failed to exceed 30 MPH. The vehicle was taken to the dealer, where the charge air cooler was replaced, and the CAC shutter, the temperature control valve and the winter grill cover were installed. Additionally, the ECM was reprogrammed. The vehicle was repaired. The contact related the failure to TSB Number: N222372590. The manufacturer was notified of the failure and informed the contact that they could not assist because the VIN was not included in a recall related to the failure. The failure mileage was approximately 130,000.

TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. THE CONTACT NOTICED AN ABNORMAL ODOR WHEN THE AIR CONDITIONER WAS OPERATED. THE CONTACT WAS CONCERNED THAT IT COULD BE A CHEMICAL ODOR. THE VEHICLE WAS TAKEN TO CAVALLARO-NEUBAUER CHEVROLET (3740 NY-104, WILLIAMSON, NY 14589, (315) 791-4206) WHERE IT WAS DIAGNOSED THAT THE COOLING ELEMENT WAS BEING BURNED OFF AND THE VEHICLE WAS OPERATING AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. *TT CONSUMER STATED HE SPOKE WITHA SUPERVISOR AT GM SHELIA AUG 29TH, 2018 1-866-790-5600 EXT 5921743. AFTER SHE WAS SUPPOSED TO CALL ME THE WEEK BEFORE, SAID SHE HAS SO MANY THINGS TO LOOK AT, THAT'S WHY SHE TOOK SO LONG GETTING BACK TO CONSUMER. ALSO, SAID SHE WOULD TRY TO FIX THE PROBLEM FOR SURE AND GET BACK TO CONSUMER ON AUG 31ST,2018, NEVER CALLED. ALSO TALKED TO DEALERSHIP AND WAS TOLD TO RIDE IT OUT THROUGH THE WINTER, IT WILL BE DEALT WITH NEXT SUMMER. AT THIS POINT NEVER BUY A CHEVY AGAIN. STILL SMELLS BAD UPDATED 10/15/18*JB