2017 Chevrolet Equinox

The contact owned a 2017 Chevrolet Equinox. The contact stated that while driving at approximately 55 MPH, the vehicle collided with a deer. During the crash, the air bags became inoperable and failed to inflate or expose themselves out of the housing, and an “Air Bag Needs Service” warning message was displayed. The contact also noticed a strong fume-like odor following the impact and stated that the air bag system appeared to engage but did not deploy. No injuries were sustained, and no medical attention was required. A police report was filed. The vehicle was not towed, and law enforcement advised the contact that the vehicle could be safely driven home. The dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was later deemed a total loss by the contact's insurance agency. The manufacturer was not made aware of the failure. The approximate failure mileage was 104,000.

The contact owned a 2017 Chevrolet Equinox. The contact stated while stopped in traffic, he was involved in a rear end crash. The contact stated that the vehicle was pushed forward by the impact into the rear end of another vehicle. The contact stated that the rear end of the vehicle was crushed in to the rear wheel wells, and the front end of the vehicle, the hood, front bumper, and grill were also crushed back into the front wheel wells. The contact stated that the front air bags had not deployed after being pushed into the rear of the other vehicle. The contact was not sure what happened to the other two vehicles. The contact stated that the Police were called and EMS was also on scene. The contact stated that a Police report was filed. The contact stated that he was not transported to the hospital, but later had been taken by a friend to seek medical attention. The contact stated that the jolt of the impact had caused a concussion. Additionally, there were some bruising from the seat belt to the left shoulder. The contact stated that after the crash the seat belt failed to retract and the issue might be due to a sensor failure. The contact stated that the vehicle was towed to an impound lot and later declared a total loss by the Insurance Company. The manufacturer was not informed of the failure. The failure mileage was approximately 143,000.

I was in a vehicle accident the 4th of August. After the accident I noticed the airbag light on. I check the passenger seat belt and it wouldn't budge, but the air bags never deployed from the accident. About a month ago I had an issue with the car. I was driving down the road and I took a sharp left turn and the car acted like it was starving for gas. It was on a full tank and I was stranded for a few hrs until the car cooled down to where it was operational.

The contact owns a 2017 Chevrolet Equinox. The contact stated that as his wife attempted to make a left turn at 5 MPH, another vehicle hit the front passenger side of her vehicle at approximately 40 MPH. The air bags did not deploy upon impact. His wife was taken to the hospital by ambulance and was treated for an injury to her right knee as well as chest pain. The other driver sought medical treatment after the accident; however, their injuries, if any, are unknown. The vehicle was towed to an independent mechanic where it was deemed a total loss. A police report was filed. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be destroyed. The failure mileage was approximately 54,000.

This was previously reported on March 10 2021 and I was given case #9-6591373301. It was a lease car that was returned to the dealership on March 31, 2021. After hitting a pothole in March 2020, the airbag light stayed on. The dealership did not take care of the problem and I was told at that time there were no recalls for that problem. I was told I could get it fixed and save the bill. Once an investigation was started and it was determined that indeed there was a problem, I should be entitled to be reimbursed. To date there have been no recalls although my mechanic had to replace both seat belts because replacing the driver's seat belt did not correct the problem. The diagnostic showed there was a seat belt problem and when they were removed you could see they were defective. When I returned the car I gave the service department the seat belts and to date, I have heard nothing. They did say because the defective seat belts had been replaced they would not be able to determine if the seat belts I turned in had a problem, which made no sense. Is that why no one bothered to contact me?