NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
227 reportsClear category filter50,000 miles · Nov 11, 2018
EnginePower Train
THE CHECK ENGINE LIGHT, IS ON I HAVE 50,000 MILES IT SHUT OFF WHEN U COME TO STOP OR IDLE.. PULLED CODE CAME BACK AS P0010,& P0011, CAMSHAFT POSITION ACTUATOR . THIS CAR HAS BEEN EXCELLENT CARED FOR. UNEXCEPTIONABLE.. CAR WAS IN MOTION, ON THE STREETS, HIGHWAY S. CARS BLOWING FOR ME TO PULL OFF. HAVE TO DRIVE WITH FLASHER TO KEE…
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THE CHECK ENGINE LIGHT, IS ON I HAVE 50,000 MILES IT SHUT OFF WHEN U COME TO STOP OR IDLE.. PULLED CODE CAME BACK AS P0010,& P0011, CAMSHAFT POSITION ACTUATOR . THIS CAR HAS BEEN EXCELLENT CARED FOR. UNEXCEPTIONABLE.. CAR WAS IN MOTION, ON THE STREETS, HIGHWAY S. CARS BLOWING FOR ME TO PULL OFF. HAVE TO DRIVE WITH FLASHER TO KEEP CARS BACK TO KEEP FROM GETTING REAR ENDED.
NHTSA ODI #11150787
70,000 miles · Nov 6, 2018
Engine
ENGINE STALLED SEVERAL TIMES WHILE DRIVING AND JUST SHUT OFF WHILE DRIVING AND THE CHECK ENGINE LIGHT CAME ON. TOOK THE VEHICLE TO HAVE CODES CHECKED IT SHOWED CAMSHAFT POSITION SENSOR, SO HAD THAT REPLACED AND THE VEHICLE CONTINUED TO SHUT OFF WHILE DRIVING AFTER THAT WAS REPLACED AND THE CHECK ENGINE LIGHT APPEARED ON AGAIN. T…
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ENGINE STALLED SEVERAL TIMES WHILE DRIVING AND JUST SHUT OFF WHILE DRIVING AND THE CHECK ENGINE LIGHT CAME ON. TOOK THE VEHICLE TO HAVE CODES CHECKED IT SHOWED CAMSHAFT POSITION SENSOR, SO HAD THAT REPLACED AND THE VEHICLE CONTINUED TO SHUT OFF WHILE DRIVING AFTER THAT WAS REPLACED AND THE CHECK ENGINE LIGHT APPEARED ON AGAIN. TOOK THE VEHICLE TO CHEVROLET DEALERSHIP TO BE TOLD THAT THE CAMSHAFT POSITION ACTUATOR NEEDED TO BE REPLACED WHICH COST ME ABOUT $350.00. THIS SEEMS TO BE A COMMON PROBLEM WITH THE CHEVY EQUINOX'S AND THEY NEED TO BE RECALLED FOR IT BECAUSE IT IS VERY DANGEROUS TO BE DRIVING AND YOUR VEHICLE JUST STOPS WHILE DRIVING DOWN THE HIGHWAY.
NHTSA ODI #11149809
56,000 miles · Nov 5, 2018
Air BagsEngineStructureCrashInjury
TAKATA RECALL I WAS INVOLVED IN A CAR WRECK ON A CITY STREET. MY CAR WAS TOTALED AND NOT EVEN ONE AIRBAG DEPLOYED. IT WAS A FRONT END COLLISION. I WAS TRAVELING EAST ABOUT 20-25 MILES PER HOUR AND S VEHICLE RAN A STOP SIGN GOING EXCESSIVELY FAST. I HIT THE PASSENGER SIDE OF HER VEHICLE. MY VEHICLE SPUN AROUND 90 DEGREES AND E…
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TAKATA RECALL I WAS INVOLVED IN A CAR WRECK ON A CITY STREET. MY CAR WAS TOTALED AND NOT EVEN ONE AIRBAG DEPLOYED. IT WAS A FRONT END COLLISION. I WAS TRAVELING EAST ABOUT 20-25 MILES PER HOUR AND S VEHICLE RAN A STOP SIGN GOING EXCESSIVELY FAST. I HIT THE PASSENGER SIDE OF HER VEHICLE. MY VEHICLE SPUN AROUND 90 DEGREES AND ENDED UP IN A DITCH HITTING A STOP SIGN ON DRIVERS SIDE DOOR. FRONT OF MY EQUINOX WAS TOTALED.
NHTSA ODI #11149545
75,000 miles · Oct 25, 2018
EnginePower Train
WITH OUT WARNING MY WIFES CAR WENT INTO ENGINE POWER FAILURE MODE. THE CAR WOULD NOT GO MORE THEN 10 MPH. I HAD THE CAR TOWED TO A CHEVY DEALERSHIP. THEY INFORMED ME THAT THE VEHICLE WAS FOUR QUARTS LOW OF ITS MOTOR OIL. THEY THEN ASKED ME FOR ALL THE SERVICE RECORDS I HAD TO ESTABLISH A HISTORY. THEY HAD THE OIL CHANGES THAT I …
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WITH OUT WARNING MY WIFES CAR WENT INTO ENGINE POWER FAILURE MODE. THE CAR WOULD NOT GO MORE THEN 10 MPH. I HAD THE CAR TOWED TO A CHEVY DEALERSHIP. THEY INFORMED ME THAT THE VEHICLE WAS FOUR QUARTS LOW OF ITS MOTOR OIL. THEY THEN ASKED ME FOR ALL THE SERVICE RECORDS I HAD TO ESTABLISH A HISTORY. THEY HAD THE OIL CHANGES THAT I DID FROM THE DEALER, ONE FROM A WELL KNOW AUTO MERCHANDISER AND BECAUSE I DID THE MOST RECENT ONE MYSELF, THE DEALER IS TELLING ME THAT THEY WILL NOT ACCEPT THAT ONE BECAUSE THERE IS NO DOCUMENTATION OF ME DOING IT AND HENCE THE VEHICLES POWER TRAIN WARRANTY WILL NOT BE HONORED. THE CAR IS ONLY THREE YEARS OLD AND HAS 75000 MILES ON IT. NO INDICATION OF ANY ISSUES WERE PRESENT AT ANYTIME WITH THIS VEHICLE.
NHTSA ODI #11142725
Mileage unknown · Sep 11, 2018
Engine
ON 9/11/18 I WAS DRIVING THRU AN INTERSECTION AND AND VAN PULLED IN FRONT OF ME CASUING ME TO BRAKE AND MY CAR SHUT OFF. STEERING WHEEL LOCKED SO I COULDN'T PULL OFF THE ROAD. IT TOOK 2 TRIES TO RE-START MY CAR AND WHEN I PUT IT IN DRIVE AND PRESSED ON THE GAS IT STARTED SPUTTERING. THIS IS NOT THE FIRST TIME THE CAR HAS SHUT …
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ON 9/11/18 I WAS DRIVING THRU AN INTERSECTION AND AND VAN PULLED IN FRONT OF ME CASUING ME TO BRAKE AND MY CAR SHUT OFF. STEERING WHEEL LOCKED SO I COULDN'T PULL OFF THE ROAD. IT TOOK 2 TRIES TO RE-START MY CAR AND WHEN I PUT IT IN DRIVE AND PRESSED ON THE GAS IT STARTED SPUTTERING. THIS IS NOT THE FIRST TIME THE CAR HAS SHUT OFF AS I WAS DRIVING. PREVIOUSLY WHEN I TOOK IT TO THE DEALER THAT SAID THAT NO CODES SHOWED UP SO THERE WAS NOTHING THEY COULD DO.
NHTSA ODI #11128763
39,000 miles · Aug 6, 2018
Engine
RECALL I WOULD START MY CAR AFTER DRIVING IT MY CAR WILL SHUT OFF ON ITS OWN WILL DO THIS SEVRALL TIME THUR OUT THE DAY . BEEN TAKING IT TO GET IT CHECK THEY SAY IT MIGHT BE THE OIL CHANGE BUT HAD A OIL CHANGE AND ALWAY PUT THE EXPENSIVE ONE ON.
NHTSA ODI #11118185
76,193 miles · Jul 18, 2018
Engine
TL* THE CONTACT OWNS A 2015 CHEVROLET EQUINOX. WHILE DRIVING 30 MPH, THE SERVICE INDICATOR ILLUMINATED AND THE ENGINE STALLED. THE VEHICLE RESTARTED ON ITS OWN AND WAS TAKEN TO REEDMAN TOLL CHEVROLET OF SPRINGFIELD (FORMERLY SPENCER) (LOCATED AT 840 BALTIMORE PIKE, SPRINGFIELD, PA 19064, (484) 472-786290) WHERE IT WAS AWAITING T…
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TL* THE CONTACT OWNS A 2015 CHEVROLET EQUINOX. WHILE DRIVING 30 MPH, THE SERVICE INDICATOR ILLUMINATED AND THE ENGINE STALLED. THE VEHICLE RESTARTED ON ITS OWN AND WAS TAKEN TO REEDMAN TOLL CHEVROLET OF SPRINGFIELD (FORMERLY SPENCER) (LOCATED AT 840 BALTIMORE PIKE, SPRINGFIELD, PA 19064, (484) 472-786290) WHERE IT WAS AWAITING TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,193. *JS
NHTSA ODI #11112165
65,000 miles · May 19, 2018
Engine
ENGINE STALLED IN HEAVY TRAFFIC. RESTARTED AFTER TURNING IGNITION OFF AND ON. CAR KEPT HESITATING EVERY TIME FROM BRAKE TO GAS WHEN TRYING TO MOVE FORWARD FROM STOPPED. CHECK ENGINE LIGHT CAME ON WITH CODE P0010. DEALER KEPT IT FOR 4 DAYS AND COULDN'T FIND THE PROBLEM, NO CHARGE. 10 DAYS LATE THE ISSUE RETURNED. CAR STALLED 4 TI…
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ENGINE STALLED IN HEAVY TRAFFIC. RESTARTED AFTER TURNING IGNITION OFF AND ON. CAR KEPT HESITATING EVERY TIME FROM BRAKE TO GAS WHEN TRYING TO MOVE FORWARD FROM STOPPED. CHECK ENGINE LIGHT CAME ON WITH CODE P0010. DEALER KEPT IT FOR 4 DAYS AND COULDN'T FIND THE PROBLEM, NO CHARGE. 10 DAYS LATE THE ISSUE RETURNED. CAR STALLED 4 TIMES IN A FEW MILES OF STOP AND GO TRAFFIC. SEEMS TO ONLY HAPPEN AFTER CAR SITS IDLING IN TRAFFIC. MOVE FOOT FROM BRAKE TO GAS AND ENGINE DIES. TAKING TO THE DEALER AGAIN NEXT BUSINESS DAY. AFTER GOOGLE SEARCHES IT APPEARS THAT THE 'CAMSHAFT POSITION ACTUATOR SOLENOID VALVE NEEDS TO BE REPLACED. I HOPE THE DEALER HAS GOOGLE SEARCH
NHTSA ODI #11096880
75,000 miles · May 16, 2018
Engine
TL* THE CONTACT OWNS A 2015 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE ENGINE SEIZED AND THE TIMING BELT FRACTURED WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT. THE VEHICLE WAS PUSHED TO THE ROAD SHOULDER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE ENGINE WAS REPLACED. THE MANUFACTURER REFUSED TO REPLACE TH…
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TL* THE CONTACT OWNS A 2015 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE ENGINE SEIZED AND THE TIMING BELT FRACTURED WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT. THE VEHICLE WAS PUSHED TO THE ROAD SHOULDER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE ENGINE WAS REPLACED. THE MANUFACTURER REFUSED TO REPLACE THE ENGINE BECAUSE THE CONTACT HAD THE OIL CHANGED BY AN INDEPENDENT MECHANIC RATHER THAN A GM DEALER, WHICH VOIDED THE WARRANTY. THE CONTACT CALLED BOB GRIMM CHEVROLET (2271 S MAIN ST, MORTON, IL 61550), BUT HAD NOT HEARD BACK. THE FAILURE MILEAGE WAS 75,000.
NHTSA ODI #11096391
106,320 miles · May 13, 2018
Engine
ABOUT 4-6 MONTHS AGO, MY CAR STARTED TO JOLT EVERY NOW AND AGAIN, WHILE DRIVING IT, BUT IT NEVER SHUT OFF. LAST WEEK, WHEN I WAS BACKING OUT OF A PARKING SPOT, THE CAR DIED WHEN I SHIFTED IT INTO DRIVE TO LEAVE. IT TOOK A WHILE TO TURN BACK ON, BUT DID START UP AGAIN. ON MY WAY HOME, IT SHUT OFF AGAIN WHILE IN MOTION. ONCE I GOT…
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ABOUT 4-6 MONTHS AGO, MY CAR STARTED TO JOLT EVERY NOW AND AGAIN, WHILE DRIVING IT, BUT IT NEVER SHUT OFF. LAST WEEK, WHEN I WAS BACKING OUT OF A PARKING SPOT, THE CAR DIED WHEN I SHIFTED IT INTO DRIVE TO LEAVE. IT TOOK A WHILE TO TURN BACK ON, BUT DID START UP AGAIN. ON MY WAY HOME, IT SHUT OFF AGAIN WHILE IN MOTION. ONCE I GOT HOME, THE CHECK ENGINE LIGHT POPPED ON AND I DID NOT DRIVE IT AGAIN UNTIL THE NEXT DAY. I WENT TO WASH IT, AS I DO WEEKLY, AND FILL UP THE GAS TANK. THE CHECK ENGINE LIGHT TURNED OFF. THE NEXT MORNING, I WAS DRIVING TO WORK AND THE CAR CUT OFF AGAIN WHILE IN MOTION. ONCE I WAS ABLE TO GET IT RESTARTED, I DROVE IT TO THE CLOSEST MECHANIC IMMEDIATELY. THEY ATTEMPTED TO LOOK AT THE CAR AND DIAGNOSE IT FOR THE GREATER PART OF THE DAY. THE MACHINE WAS READING A CAM SHAFT ISSUE; HOWEVER, WHEN THEY INSPECTED IT, THERE WAS NO ISSUE WITH IT. THE MECHANIC STATED THAT HE HAS SEEN THIS ISSUE WITH THE CHEVY EQUINOX SEVERAL TIMES AND THAT CHANGING THE INTAKE/OUTTAKE VALVES GIVES A TEMPORARY RESOLVE; HOWEVER, THE PROBLEM TYPICALLY COMES DOWN TO THE ENGINE/MOTOR HAVING TO BE REPLACED, WHICH IS APPROXIMATELY A $6000 REPAIR BILL, OR TAKE A COMPLETE LOSS ON THE CAR., BECAUSE METAL SHARDS AND OTHER THINGS GET TRAPPED IN THE ENGINE/MOTOR THAT CAN'T BE REMOVED. THEY DID REPLACE THE VALVES, WHICH COST ME $400+, TOLD ME TO KEEP DOING WHAT I DO, IN TERMS OF KEEPING MAINTENANCE UP, AND HOPE THAT SOMETHING IS DONE BEFORE THE ENGINE/MOTOR NEEDS REPLACING. I AM RESPONSIBLE FOR MY TRANSPORTATION AND THAT OF MY TWO CHILDREN (AGES 1 & 11). I CANNOT HAVE MY CAR STOP, IN THE MIDDLE OF ME DRIVING IT, AND HAVE THAT RESULT IN A FATAL LOSS OF ME AND/OR MY CHILDREN. A SIMPLE INTERNET SEARCH SHOWS THAT MULTIPLE YEARS OF THIS MAKE/MODEL CAR HAVE THE SAME ISSUE AND IT IS ALARMING THAT NO RECALL IS IN PLACE. THE CONSUMER IS BEING LEFT TO COVER THE COST OF SAFETY IN FAULTY VEHICLES.
NHTSA ODI #11093565
NHTSA investigations
2EA19005 · Front Wiper Transmission Inoperative
Opened Dec 13, 2019 · Closed Nov 28, 2022
Status: closed (inferred from source dates) · Visibility; Visibility/wiper; Visibility:windshield Wiper/washer:linkages
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
Additional source detail variants (3)
Visibility
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
Visibility:windshield Wiper/washer:linkages
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
Visibility/wiper
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
RQ18002 · Windshield Wiper Transmission Failure
Opened Nov 2, 2018 · Closed Dec 19, 2019
Status: closed (inferred from source dates) · Visibility; Visibility/wiper; Visibility:windshield Wiper/washer; Visibility:windshield Wiper/washer:linkages; Visibility:windshield Wiper/washer:motor
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Additional source detail variants (5)
Visibility
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility:windshield Wiper/washer
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility:windshield Wiper/washer:linkages
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility:windshield Wiper/washer:motor
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility/wiper
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
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