WHILE AT IDLE, THE CAR STALLED. WAS ABLE TO RESTART THE ENGINE BUT AS SOON AS I TOOK MY FOOT OFF THE BREAK AND PRESSED THE GAS, THE CAR WOULD STALL AGAIN. HAD IT TOWED TO THE DEALERSHIP AND THEY DIAGNOSED IT AS A MISFUNCTIONING INTAKE CAMSHAFT SOLENOID. PART WAS REPLACED. THIS SAME ISSUE HAS BEEN REPORTED NUMEROUS TIMES. THIS NE…
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WHILE AT IDLE, THE CAR STALLED. WAS ABLE TO RESTART THE ENGINE BUT AS SOON AS I TOOK MY FOOT OFF THE BREAK AND PRESSED THE GAS, THE CAR WOULD STALL AGAIN. HAD IT TOWED TO THE DEALERSHIP AND THEY DIAGNOSED IT AS A MISFUNCTIONING INTAKE CAMSHAFT SOLENOID. PART WAS REPLACED. THIS SAME ISSUE HAS BEEN REPORTED NUMEROUS TIMES. THIS NEEDS TO BE RECALLED BEFORE SERIOUS INJURY OCCURS. MY KIDS WERE IN THE CAR WITH ME WHEN THIS HAPPENED.
NHTSA ODI #11190154
115,000 miles · Mar 18, 2019
EngineFuel/propulsion System
CAR STARTED RATTLING, SHAKING, STALLING WITH NO INDICATION BEFOREHAND OF ANY PROBLEMS. IT WAS DISCOVERED THAT THERE WAS EXCESSIVE OIL CONSUMPTION, RESULTING IN USING ALL BUT ONE PINT OF OIL SINCE OIL CHANGE 2 1/2 MONTHS PRIOR, LESS THAN 2000 MILES SINCE OIL CHANGE. ENGINE DAMAGED AND FUEL PUMP NEEDS TO BE REPLACED. NO INDICAT…
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CAR STARTED RATTLING, SHAKING, STALLING WITH NO INDICATION BEFOREHAND OF ANY PROBLEMS. IT WAS DISCOVERED THAT THERE WAS EXCESSIVE OIL CONSUMPTION, RESULTING IN USING ALL BUT ONE PINT OF OIL SINCE OIL CHANGE 2 1/2 MONTHS PRIOR, LESS THAN 2000 MILES SINCE OIL CHANGE. ENGINE DAMAGED AND FUEL PUMP NEEDS TO BE REPLACED. NO INDICATIONS THAT OIL WAS GETTING LOW, NO LIGHTS, NO SMOKE, NO SMELL, NO LEAKS, NO HESITATION. WHILE PARKING CAR, THIS ALL OCCURRED.
NHTSA ODI #11189775
46,000 miles · Mar 17, 2019
Engine
TWO WEEKS AGO MY CAR DIED WHILE BACKING OUT OF A PARKING SPACE. I HAD THE ISSUE DIAGNOSED AT A MECHANIC, AND THE CODE CAME BACK AS' P0010 - BANK 1 INTAKE CAMSHAFT POSITION ACTUATOR ELECTRICAL CIRCUIT HAD A FAULT.' TOOK MY CAR TO THE DEALERSHIP AND THEY REPLACE IT FOR FREE. ON THE DEALERSHIP RECEIPT IT SAYS 'REPLACE CAMSHAFT POSI…
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TWO WEEKS AGO MY CAR DIED WHILE BACKING OUT OF A PARKING SPACE. I HAD THE ISSUE DIAGNOSED AT A MECHANIC, AND THE CODE CAME BACK AS' P0010 - BANK 1 INTAKE CAMSHAFT POSITION ACTUATOR ELECTRICAL CIRCUIT HAD A FAULT.' TOOK MY CAR TO THE DEALERSHIP AND THEY REPLACE IT FOR FREE. ON THE DEALERSHIP RECEIPT IT SAYS 'REPLACE CAMSHAFT POSITION ACTUATOR SOLENOID VALVE.'
NHTSA ODI #11187309
Mileage unknown · Mar 16, 2019
EngineService Brakes
HAVE HAD THE CAR LESS THAN A YEAR. HAD IT IN THE SERVICE SHOP 4-6 TIMES FOR NOISY BREAKS AND SQUEAL IN THE FRONT COMING FROM ENGINE. EVERY TIME YOU PUT ON THE BREAKS IT MAKES AN AWFUL NOISE. WHEN YOU TURN THE CAR COMPLETELY OFF IT SQUEALS FROM THE ENGINE. THE SERVICE MANAGER STATED 'IT'S SUPPOSED TO SOUND LIKE THAT'
NHTSA ODI #11187280
100,732 miles · Mar 7, 2019
EnginePower Train
MY CAR IS A 2015 CHEVY EQUINOX THAT I HAVE DRIVEN SINCE I PICKED IT UP FROM THE DEALER WITH SIX MILES ON IT. ON OR ABOUT FEBRUARY 8. I STARTED THE CAR IN THE MORNING, AFTER RUNNING FOR A FEW SECONDS IT SOUNDED LIKE THE OIL WAS TOO LOW. I SHUT THE CAR OFF CHECKED THE OIL, FOUND IT LOW, I PUT TWO QUARTS IN AND STARTED IT AGAIN. I…
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MY CAR IS A 2015 CHEVY EQUINOX THAT I HAVE DRIVEN SINCE I PICKED IT UP FROM THE DEALER WITH SIX MILES ON IT. ON OR ABOUT FEBRUARY 8. I STARTED THE CAR IN THE MORNING, AFTER RUNNING FOR A FEW SECONDS IT SOUNDED LIKE THE OIL WAS TOO LOW. I SHUT THE CAR OFF CHECKED THE OIL, FOUND IT LOW, I PUT TWO QUARTS IN AND STARTED IT AGAIN. I CHECKED IT AGAIN SAW IT WAS LOW, I LOOKED UNDERNEATH AND SAW OIL ON THE GROUND. I TOWED THE CAR TO MY REGULAR MECHANIC, HE SAID IT WAS A REAR MAIN SEAL. DURING THE REPAIR HE TOLD ME HE WAS RESEARCHING THE CAR AND LEARNED THAT THIS IS A COMMON PROBLEM WITH THIS CAR, AND WHILE HE IS REPLACING THE SEAL HE WANTED TO CLEAN THE PCV SYSTEM AS WELL. I ASKED HIM TO DO WHAT IS NECESSARY TO REPAIR THE CAR. AFTER PAYING OVER $1000.00 MY MECHANIC TOLD ME THAT I MAY WANT TO CALL GM OR NHTSA AND TRY TO GET REIMBURSED BECAUSE THIS IS THE SAME SYSTEM THAT WAS RECALLED, JUST A YEAR OFF. MY WIFE CALLED GM, THE PERSON SHE SPOKE WITH AGREED THAT THERE MAY BE AN ISSUE AND ASKED FOR ALL DOCUMENTATION, MY WIFE WAS SHOCKED WHEN THE 1ST REPRESENTATIVE TOLD HER THAT THEY KNEW ABOUT THE PROBLEM. THEN TOLD HER THAT A SENIOR REPRESENTATIVE WILL CALL HER BACK THE NEXT. TODAY THAT SENIOR REPRESENTATIVE CALLED HER BACK. I WAS HOME WHEN THIS HAPPENED. AFTER SHE EXPLAINED WHAT HAPPENED AND WHAT WAS DONE TO THE CAR THE FIST RESPONSE SHE GOT WAS "SINCE WE DIDN'T TAKE THE CAR TO A GM DEALERSHIP THERE WAS NOTHING THEY COULD DO" SHE THEN PUT ME ON THE PHONE AND I ASKED HIM THAT IF THE GM DEALER FIXED IT WOULD IT BE TAKEN CARE OF.? HE THEN CHANGED HIS TUNE TELLING ME THAT IT HAS NOT BEEN ESTABLISHED THAT A RECALL EXISTS. HOWEVER, HE DID SAY THAT NOTING CAN BE DONE JUST BECAUSE I READ SOMETHING ON THE INTERNET. I REPLIED THAT YES I WAS DOING RESEARCH, YES, I DID FIND OTHERS ARE HAVING THE SAME PROBLEM AS THE RECALL.IF OTHERS ARE HAVING THE SAME PROBLEM. WHY NOT ANOTHER RECALL?
NHTSA ODI #11184930
57,323 miles · Mar 5, 2019
Engine
CAR HAS 57,323 P0013 WAS REPLACED LESS THAN ONE WEEK AGO AND NOW IT'S POPPING BACK UP WITH A P0014.
NHTSA ODI #11184298
53,275 miles · Feb 15, 2019
Engine
I HAVE NOT HAD THIS CAR A YEAR YET AND IT STALLED ON ME TWICE WHILE I WAS BACKING OUT OF THE PARKING LOT. LUCKILY THERE WAS NO CA PARKED IN FRONT OF ME SO I HAD TO PULL OUT STRAIGHT TO DRIVE. I DROVE FOR MAYBE ANOTHER 20 MINUTES AND THE CAR STALLED ON ME TWICE WHILE I WAS SITTING AT A RED LIGHT. THE CAR STARTED BACK UP AND THEN…
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I HAVE NOT HAD THIS CAR A YEAR YET AND IT STALLED ON ME TWICE WHILE I WAS BACKING OUT OF THE PARKING LOT. LUCKILY THERE WAS NO CA PARKED IN FRONT OF ME SO I HAD TO PULL OUT STRAIGHT TO DRIVE. I DROVE FOR MAYBE ANOTHER 20 MINUTES AND THE CAR STALLED ON ME TWICE WHILE I WAS SITTING AT A RED LIGHT. THE CAR STARTED BACK UP AND THEN STALLED ON MY WHILE I WAS DRIVING ON THE CITY STREET. I HAVE A FULL TANK OF GAS, 46% OIL IN THE VEHICLE AND COOLANT IN THE VEHICLE. I GET MY OIL CHANGED EVERY 3000 MILES
NHTSA ODI #11180211
109,000 miles · Feb 13, 2019
Engine
I OWN A 2015 CHEVY EQUINOX THAT PCV SYSTEM FAILED AND CAUSE MAJOR ENGINE DAMAGE. THE DAY ISSUE HAPPENED IS ONE OF THE COLDEST DAYS IN RECORD IN THE STATE OF MISSOURI. THE PCV SYSTEM FROZE CAUSING EXCESSIVE PRESSURE IN THE ENGINE CAUSE THE REAR MAIN SEAL TO BLOW. ONCE THIS HAPPEN THE CAR START TO LOOSE EXCESSIVE AMOUNTS OF OIL W…
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I OWN A 2015 CHEVY EQUINOX THAT PCV SYSTEM FAILED AND CAUSE MAJOR ENGINE DAMAGE. THE DAY ISSUE HAPPENED IS ONE OF THE COLDEST DAYS IN RECORD IN THE STATE OF MISSOURI. THE PCV SYSTEM FROZE CAUSING EXCESSIVE PRESSURE IN THE ENGINE CAUSE THE REAR MAIN SEAL TO BLOW. ONCE THIS HAPPEN THE CAR START TO LOOSE EXCESSIVE AMOUNTS OF OIL WHICH LEAD TO THE ENGINE DAMAGE. THERE IS NOT A OIL PRESSURE GAUGE IN THE CAR SO THERE WAS NO WAY OF TELLING IF THERE WAS NO OIL PRESSURE, ONLY A OIL LIGHT IN WHICH IT DID NOT COME ON. HOW I FOUND OUT I HAD THE ISSUE IS WHEN THE ENGINE STARTED HAMMERING. I SHUT OFF THE ENGINE QUICKLY AND HAD IT ROLLED BACK TO GM. WHERE I WAS TOLD THAT MY ENGINE IS NO GOOD AND I NEED A NEW ONE, WHICH COST 7700 TO FIX. MY CAR HAD THE SAME ISSUE AS DESCRIBE ON THE GM 14882 BULLETIN BUT STILL NO HELP WITH THE COST. AFTER SPEAKING WITH THE SERVICE MANAGER HE TRIED TO GET GOOD WILL WARRANTY SINCE IM OVER MY 100,000 MILE WARRANTY.BUT STILL NO HELP, I HAVE TO PAY FOR THE ENGINE MY SELF BECAUSE I STILL HAVE THE LOAN THROUGH GMAC. THE WORST THING ABOUT THE ISSUE IS THAT THE SERVICE MANAGER TOLD ME THAT THIS IS A KNOWN ISSUE AND ONLY CERTAIN CARS ARE COVERED ON THE BULLETIN AND THAT THE BULLETIN ONLY TIES TO THE VIN ON THE CAR. WELL READING UP THIS IS A HUGE ISSUE AND SO FAR THERE ARE MORE COMPLAINS THEN RECALL FIXES. SOMEONE NEEDS TO DO SOMETHING ABOUT IT.
NHTSA ODI #11179838
94,000 miles · Jan 30, 2019
Engine
CAR SHUTS OFF WHILE DRIVING. ENGINE LIGHT CAME ON AND WHEN SLOWING DOWN OR THE CAR HAS STOPPED IN TRAFFIC ON THE FREEWAY OR AT A RED LIGHT THE ENGINE SHUTS OFF. TOOK THE CAR TO THE SHOP AND UNABLE TO DETERMINE THE ISSUE. WILL RETURN IT TO THE SHOP AGAIN FOR A MORE THOROUGH INSPECTION. THIS HAPPENED MULTIPLE TIMES WHILE DRIV…
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CAR SHUTS OFF WHILE DRIVING. ENGINE LIGHT CAME ON AND WHEN SLOWING DOWN OR THE CAR HAS STOPPED IN TRAFFIC ON THE FREEWAY OR AT A RED LIGHT THE ENGINE SHUTS OFF. TOOK THE CAR TO THE SHOP AND UNABLE TO DETERMINE THE ISSUE. WILL RETURN IT TO THE SHOP AGAIN FOR A MORE THOROUGH INSPECTION. THIS HAPPENED MULTIPLE TIMES WHILE DRIVING TO WORK.
NHTSA ODI #11173136
50,000 miles · Dec 22, 2018
Engine
CAR STALLS WHILE DRIVING, WHILE STOPPED IN TRAFFIC CAR WILL STALL WHEN BRAKE IS RELEASED AND WILL ALSO STALL WHILE PUSHING THE ACCELERATOR. STALLS WHILE IN DRIVE AND REVERSE.
General Motors, LLC (GM) is recalling certain 2014-2015 Chevrolet Equinox and GMC Terrain vehicles. The ball joints in the windshield wiper module may corrode, causing one or both windshield wipers to fail.
Consequence & remedy
Consequence: Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
Remedy: Dealers will inspect the wiper module, and repair or replace it as necessary, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on April 21, 2022. Owner notification letters were mailed on October 25, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is N212352530.
General Motors LLC (GM) is recalling certain model year 2015 Buick LaCrosse, Cadillac XTS, Chevrolet Camaro, Equinox, Malibu, and GMC Terrain vehicles. The affected vehicles have front seat-mounted side impact air bags whose inflator may rupture upon its deployment.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of one or both of the side impact air bags, the air bag's inflator may rupture and the air bag may not properly inflate. The rupture could cause metal fragments to strike the vehicle occupants, potentially resulting in serious injury or death. Additionally, if the air bag does not properly inflate, the driver or passenger is at an increased risk of injury.
Remedy: GM will notify owners, and dealers will replace the side impact air bag modules, free of charge. The recall began on October 19, 2015. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, or GMC customer service at 1-800-462-8782. GM's number for this recall is 01320.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
Additional source detail variants (3)
Visibility
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
Visibility:windshield Wiper/washer:linkages
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
Visibility/wiper
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Additional source detail variants (5)
Visibility
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility:windshield Wiper/washer
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility:windshield Wiper/washer:linkages
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility:windshield Wiper/washer:motor
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility/wiper
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
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