TL* THE CONTACT OWNS A 2015 CHEVROLET EQUINOX. WHILE, DRIVING AT 60 MPH, THE STABILITY TRACK WARNING LIGHT, DECREASE ENGINE POWER (LIMP MODE) AND OIL PRESSURE WARNING LIGHTS ILLUMINATED. THE VEHICLE LOST MOTIVE POWER AND STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THE REAR SEAL AND PVC NEEDED TO BE FL…
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TL* THE CONTACT OWNS A 2015 CHEVROLET EQUINOX. WHILE, DRIVING AT 60 MPH, THE STABILITY TRACK WARNING LIGHT, DECREASE ENGINE POWER (LIMP MODE) AND OIL PRESSURE WARNING LIGHTS ILLUMINATED. THE VEHICLE LOST MOTIVE POWER AND STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THE REAR SEAL AND PVC NEEDED TO BE FLUSHED AND TRANSMISSION NEEDED TO BE REMOVED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE FAILURE WAS NOT COVERED UNDER TSB 14882. THE FAILURE MILEAGE WAS 81,000.
NHTSA ODI #11298387
102,000 miles · Dec 30, 2019
Engine
NO WARNING ENGINE LIGHT CAME ON AND VEHICLE STALLING (P011 AND P016 CODES) TOOK TO AUTOMOTIVE REPAIR SHOP NEW ENGINE REFURBISHED $5000 NEW $10,000 UNFORTUNATELY NO FUNDS FOR EITHER JUST OVER 100,000 MILES AND STILL OWE $13,000 I UNDERSTAND THESE ARE THE SAME ISSUES THAT HAVE BEEN NOTED IN FIRST GENERATION VEHICLE. I NOW HAV…
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NO WARNING ENGINE LIGHT CAME ON AND VEHICLE STALLING (P011 AND P016 CODES) TOOK TO AUTOMOTIVE REPAIR SHOP NEW ENGINE REFURBISHED $5000 NEW $10,000 UNFORTUNATELY NO FUNDS FOR EITHER JUST OVER 100,000 MILES AND STILL OWE $13,000 I UNDERSTAND THESE ARE THE SAME ISSUES THAT HAVE BEEN NOTED IN FIRST GENERATION VEHICLE. I NOW HAVE TO LOOK FOR A REPLACEMENT VEHICLE WHILE PAYING FOR ONE THAT DOES NOT WORK.
NHTSA ODI #11292055
Mileage unknown · Dec 28, 2019
EnginePower Train
CAR IS ONLY 4 YEARS OLD AND HAS CHEVY SERVICE DEPARTMENT CERTIFIED BAD TIMING BELT. CAR HAS VERIFIABLE ROUTINE MAINTENANCE UPKEPT. THIS IS LIKELY A MANUFACTURE'S DEFECT.
NHTSA ODI #11291682
103,000 miles · Dec 19, 2019
Engine
2015 EQUINOX, 103K MILES, PCV SYSTEM FROZE AND MAIN SEAL BLOW OUT. OIL LEAKED OUT VERY QUICKLY WHILE DRIVING ON THE INTERSTATE, LOSS OF POWER AND A DANGEROUS SITUATION. BULLETIN 14882 DOES NOT COVER MY 2.4L ECOTEC ENGINE, AS IT ONLY COVERS 2010-14 MODEL YEARS. MY VEHICLE HAS THE SAME EXACT ISSUE AS THE RECALL IN THE BULLETIN, …
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2015 EQUINOX, 103K MILES, PCV SYSTEM FROZE AND MAIN SEAL BLOW OUT. OIL LEAKED OUT VERY QUICKLY WHILE DRIVING ON THE INTERSTATE, LOSS OF POWER AND A DANGEROUS SITUATION. BULLETIN 14882 DOES NOT COVER MY 2.4L ECOTEC ENGINE, AS IT ONLY COVERS 2010-14 MODEL YEARS. MY VEHICLE HAS THE SAME EXACT ISSUE AS THE RECALL IN THE BULLETIN, YET I AM STUCK WITH A $6K BILL. MY VEHICLE ALSO HAS THE ISSUE WHERE IT BURNS OIL. THE LOW ENGINE OIL PRESSURE LIGHT DID NOT COME ON UNTIL DAMAGE HAD ALREADY OCCURRED. BULLETIN 14882 NEEDS TO BE EXTENDED TO INCLUDE FURTHER MODEL YEARS. THIS WAS A VERY DANGEROUS SITUATION THAT HAS RESULTED IN A SIGNIFICANT FINANCIAL LOSS. GM IS MORE THAN AWARE OF THIS ISSUE.
NHTSA ODI #11290196
96,722 miles · Dec 5, 2019
Engine
ENGINE SEIZED WHILE DRIVING AT 50 MPH CAUSING LOSS OF POWER STEERING AND POWER BRAKES AND LEAVING MY WIFE STRANDED ON THE SIDE OF THE ROAD. SEEMS THAT THE PVC SYSTEM PLUGGED CAUSING REAR MAIN SEAL TO BLOW OUT AND LOOSE ALL THE OIL. GM HAS ISSUED A BULLETIN "14882" THAT COVERS 2010-2014 MODEL YEARS. OUR CHEVY EQUINOX IS A 2015, …
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ENGINE SEIZED WHILE DRIVING AT 50 MPH CAUSING LOSS OF POWER STEERING AND POWER BRAKES AND LEAVING MY WIFE STRANDED ON THE SIDE OF THE ROAD. SEEMS THAT THE PVC SYSTEM PLUGGED CAUSING REAR MAIN SEAL TO BLOW OUT AND LOOSE ALL THE OIL. GM HAS ISSUED A BULLETIN "14882" THAT COVERS 2010-2014 MODEL YEARS. OUR CHEVY EQUINOX IS A 2015, SO THE SAME ISSUE SEEMS TO FOLLOW LATER MODELS.
NHTSA ODI #11287385
55,000 miles · Nov 17, 2019
Engine
THE PCV FROZE AND BLEW THE REAR MAIN SEAL. THE VEHICLE WAS WARMING UP IN MY DRIVEWAY.
NHTSA ODI #11280677
90,000 miles · Nov 5, 2019
Engine
TL* THE CONTACT OWNS A 2015 CHEVROLET EQUINOX. WHILE THE VEHICLE WAS UNDERGOING AN OIL CHANGE BY AN INDEPENDENT MECHANIC, THE CONTACT WAS INFORMED THAT THE VEHICLE HAD NO OIL. THE MECHANIC MENTIONED AN UNKNOWN TSB ISSUED BY THE MANUFACTURER FOR THE SAME FAILURE. THE CONTACT RECEIVED OIL CHANGES FROM RK CHEVROLET (502 N DELSEA DR…
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TL* THE CONTACT OWNS A 2015 CHEVROLET EQUINOX. WHILE THE VEHICLE WAS UNDERGOING AN OIL CHANGE BY AN INDEPENDENT MECHANIC, THE CONTACT WAS INFORMED THAT THE VEHICLE HAD NO OIL. THE MECHANIC MENTIONED AN UNKNOWN TSB ISSUED BY THE MANUFACTURER FOR THE SAME FAILURE. THE CONTACT RECEIVED OIL CHANGES FROM RK CHEVROLET (502 N DELSEA DR, VINELAND, NJ 08360, (856) 469-4061) FOR THE PAST FOUR YEARS. THE DEALER STATED THAT THEY WERE AWARE OF THE TSB, BUT THE VEHICLE WAS NOT ELIGIBLE FOR THE EXTENDED WARRANTY OFFERED BY THE TSB. THE CONTACT STATED THAT THE VEHICLE WAS CURRENTLY OPERATING AT HALF POWER, AND THERE WERE PINGING AND RATTLING SOUNDS. THE VEHICLE WAS BURNING AN EXCESSIVE AMOUNT OF OIL BETWEEN OIL CHANGES. THE CONTACT TOOK THE VEHICLE TO THE SAME DEALER ON FEBRUARY 6, 2019 AND THE FAILURE WAS SUPPOSED TO HAVE BEEN REPAIRED. THE MANUFACTURER STATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000. THE VIN WAS UNKNOWN.
NHTSA ODI #11278226
52 miles · Sep 28, 2019
Engine
2015 CHEVROLET EQUINOX INTERMITTENTLY SPUTTERED AND STALLED AT STOP SIGNS AND STOPLIGHTS. AFTER STALLING NEED TO PUT CAR N 'PARK' BEFORE RESTARTING. CAR STALLED SEVERAL TIMES AFTER INITIAL STALL. CAR ALSO SPUTTERED AND ALMOST DIED SEVERAL TIMES DURING FREEWAY RUSH HOUR TRAFFIC WHEN I TOOK MY FOOT OFF THE GAS. I HAD TO PUT THE CA…
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2015 CHEVROLET EQUINOX INTERMITTENTLY SPUTTERED AND STALLED AT STOP SIGNS AND STOPLIGHTS. AFTER STALLING NEED TO PUT CAR N 'PARK' BEFORE RESTARTING. CAR STALLED SEVERAL TIMES AFTER INITIAL STALL. CAR ALSO SPUTTERED AND ALMOST DIED SEVERAL TIMES DURING FREEWAY RUSH HOUR TRAFFIC WHEN I TOOK MY FOOT OFF THE GAS. I HAD TO PUT THE CAR IN 'NEUTRAL' AND REVVED THE ENGINE TO ENSURE THE ENGINE KEPT RUNNING. THIS COULD HAVE BEEN A SERIOUS ISSUE SHOULD I BEEN FORCED TO STOP IN THE MIDDLE OF TRAFFIC. MECHANIC REPLACED THE VVT INTAKE AND EXHAUST SOLENOIDS.
NHTSA ODI #11258727
53,500 miles · Sep 24, 2019
EnginePower Train
OIL CONSUMPTION ISSUE. CHEVROLET'S DEFINITION OF OIL CONSUMPTION ISSUE IS USING A QUART (OR MORE) WITHIN 2000 MILES (OR LESS) . OTHER COMPANIES WOULD DEFINE THIS AS AN ISSUE BUT CHEVROLET DOES NOT SEE THIS AS AN ISSUE. MY CAR HAS SHUT OFF WHILE IN MOTION ON A MAIN ROAD 7-9 TIMES. IT HAS ALSO OCCURRED IN PARKING LOTS. I HAVE TO A…
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OIL CONSUMPTION ISSUE. CHEVROLET'S DEFINITION OF OIL CONSUMPTION ISSUE IS USING A QUART (OR MORE) WITHIN 2000 MILES (OR LESS) . OTHER COMPANIES WOULD DEFINE THIS AS AN ISSUE BUT CHEVROLET DOES NOT SEE THIS AS AN ISSUE. MY CAR HAS SHUT OFF WHILE IN MOTION ON A MAIN ROAD 7-9 TIMES. IT HAS ALSO OCCURRED IN PARKING LOTS. I HAVE TO ATTEMPT MULTIPLE TIMES FOR MY CAR TO STAY ON TO GET OFF OF THE ROADWAY. IT HAPPENS IN FORWARD AND REVERSE.
NHTSA ODI #11257868
120,000 miles · Aug 30, 2019
Engine
FOR A FEW DAYS MY CAR WAS RUNNING ROUGH THEN WHILE DRIVING DOWN THE ROAD ABOUT 45 MPH IT SUDDENLY LOST POWER AND REALLY BEGAN RUNNING ROUGH. THERE WERE NO WARNING LIGHTS, NOTHING. I PULLED OVER AND TURNED THE CAR OFF AND THEN TURNED IT BACK ON. IT STILL WAS RUNNING ROUGH. AT THIS POINT THE CHECK ENGINE LIGHT CAME ON AND A MESSAG…
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FOR A FEW DAYS MY CAR WAS RUNNING ROUGH THEN WHILE DRIVING DOWN THE ROAD ABOUT 45 MPH IT SUDDENLY LOST POWER AND REALLY BEGAN RUNNING ROUGH. THERE WERE NO WARNING LIGHTS, NOTHING. I PULLED OVER AND TURNED THE CAR OFF AND THEN TURNED IT BACK ON. IT STILL WAS RUNNING ROUGH. AT THIS POINT THE CHECK ENGINE LIGHT CAME ON AND A MESSAGE POPPED SAYING THE ENGINE WAS RUNNING AT REDUCED POWER. I DROVE 1/2 MILE AT ~ 15 MPH TO DROP MY DAUGHTER AT SCHOOL. AT THAT POINT THE CAR TOTALLY DIED. WHEN IT WAS TAKEN TO THE SHOP IT WAS FOUND TO HAVE NO OIL. THERE WAS NO INDICATION THAT MY CAR WAS OUT OF OIL OR RUNNING LOW ON OIL AND IT PROBABLY HAD ABOUT 3500 MILES SINCE LAST OIL CHANGE. MY ENGINE WAS RUINED AND NOW I HAVE TO PURCHASE ANOTHER MOTOR! NOT HAPPY AS THE CAR HAD ABOUT ~100K MILES AND THAT'S LOW TO ME. AND APPARENTLY THERE ARE ISSUES WITH THESE ENGINES SO I AM PROBABLY JUST PAYING TO PUT ANOTHER BAD ENGINE IN!
General Motors, LLC (GM) is recalling certain 2014-2015 Chevrolet Equinox and GMC Terrain vehicles. The ball joints in the windshield wiper module may corrode, causing one or both windshield wipers to fail.
Consequence & remedy
Consequence: Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
Remedy: Dealers will inspect the wiper module, and repair or replace it as necessary, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on April 21, 2022. Owner notification letters were mailed on October 25, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is N212352530.
General Motors LLC (GM) is recalling certain model year 2015 Buick LaCrosse, Cadillac XTS, Chevrolet Camaro, Equinox, Malibu, and GMC Terrain vehicles. The affected vehicles have front seat-mounted side impact air bags whose inflator may rupture upon its deployment.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of one or both of the side impact air bags, the air bag's inflator may rupture and the air bag may not properly inflate. The rupture could cause metal fragments to strike the vehicle occupants, potentially resulting in serious injury or death. Additionally, if the air bag does not properly inflate, the driver or passenger is at an increased risk of injury.
Remedy: GM will notify owners, and dealers will replace the side impact air bag modules, free of charge. The recall began on October 19, 2015. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, or GMC customer service at 1-800-462-8782. GM's number for this recall is 01320.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
Additional source detail variants (3)
Visibility
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
Visibility:windshield Wiper/washer:linkages
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
Visibility/wiper
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Additional source detail variants (5)
Visibility
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility:windshield Wiper/washer
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility:windshield Wiper/washer:linkages
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility:windshield Wiper/washer:motor
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility/wiper
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
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