NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
227 reportsClear category filter208,000 miles · Mar 1, 2021
Engine
MY HUSBAND WAS DRIVING MY EQUINOX DOWNTOWN ST LOUIS, 3 HOURS AWAY FROM HOME AND CAME TO A STOP LIGHT. CAR WASN'T RUNNING RIGHT. SHAKING AND RATTLING. HE GOT PULLED INTO A PARKING GARAGE WHERE LATER IT HAD TO BE TOWED. THE NEXT DAY, THE BODY SHOP TOLD US THE PCV VALVE WAS CLOGGED OR FROZED AND PROBABLY BLEW THE SEALS. WE HAD…
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MY HUSBAND WAS DRIVING MY EQUINOX DOWNTOWN ST LOUIS, 3 HOURS AWAY FROM HOME AND CAME TO A STOP LIGHT. CAR WASN'T RUNNING RIGHT. SHAKING AND RATTLING. HE GOT PULLED INTO A PARKING GARAGE WHERE LATER IT HAD TO BE TOWED. THE NEXT DAY, THE BODY SHOP TOLD US THE PCV VALVE WAS CLOGGED OR FROZED AND PROBABLY BLEW THE SEALS. WE HAD TO HAVE OUR CAR TOWED 3 HOURS BACK TO HOME. THERE WAS NO WARNING, NO WARNING LIGHTS CAME ON BEFOREHAND. I HAVE COMPLETED ALL MAINTENANCE ON THIS VEHICLE AND HAVE HAD NO TROUBLE. I HAVE DONE RESEARCH ON THIS AND THIS SHOULD DEFINITELY BE A RECALL. THERE ARE THOUSANDS OF COMPLAINTS. AND IN THIS CASE LEFT MY FAMILY STRANEDED 3 HOURS FROM HOME!
NHTSA ODI #11398573
90,722 miles · Mar 1, 2021
EnginePower Train
MY VEHICLE HAD A OIL CHANGE AT 86,000 MILES. I HIT 90,722 MILES . THE VEHICLE WAS RUNNING FINE AND WHEN I GOT OFF WORK AND TRIED TO START THE CAR IT STARTED BUT THEN SHUT OFF. I HAD NO CHECK ENGINE LIGHTS, NO LOW OIL LIGHT AND HAD A PERFECT DIAGNOSTICS REPORT ON MY ONSTAR, I HAD TO GET THE VEHICLE TOWED TO A DEALER PER ON STAR, …
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MY VEHICLE HAD A OIL CHANGE AT 86,000 MILES. I HIT 90,722 MILES . THE VEHICLE WAS RUNNING FINE AND WHEN I GOT OFF WORK AND TRIED TO START THE CAR IT STARTED BUT THEN SHUT OFF. I HAD NO CHECK ENGINE LIGHTS, NO LOW OIL LIGHT AND HAD A PERFECT DIAGNOSTICS REPORT ON MY ONSTAR, I HAD TO GET THE VEHICLE TOWED TO A DEALER PER ON STAR, AFTER SPEAKING TO THE DEALER I WAS INFORMED THE MOTOR BLEW UP BECAUSE IT JUMPED TIME AND DUMPED OIL. I WAS ALSO TOLD THIS IS A COMMON PROBLEM WITH THIS MOTOR BUT GM IS REFUSING TO FIX IT BECAUSE THE WARRANTY JUST WENT UP 6 MONTHS AGO . I HAVE BEEN TOLD BY SEVERAL SHOPS CHEVY KNOWS ABOUT THIS TIME CHAIN OR JUMPING TIME ISSUE AND IN MOST CASES A NEW MOTOR IS REQUIRED. I WOULD LIKE TO UNDERSTAND WHY NO WARNING LIGHTS CAME ON AND HOW OIL COULD DUMP AFTER HAVING A OIL CHANGE 3,000 MILES GIVE OR TAKE ? AND WHY CHEVY IS PASSING THE PROBLEM ONTO THE CUSTOMER.
NHTSA ODI #11398496
888,000 miles · Feb 25, 2021
Engine
LIVING IN TEXAS WE NORMALLY DON'T HAVE VERY COLD TEMPERATURES BUT THIS WINTER WE HAD SINGLE DIGIT TEMPERATURES AND NEGATIVE WIND-CHILL FOR SEVERAL DAYS. MY FAMILY HAD NO RUNNING WATER OR ELECTRICITY AND TRIED TO DRIVE UP THE ROAD FOR FOOD (ROUGHLY 1/8TH A MILE) AND NOTICED A TRAIL OF OIL WHEN WE GOT OUT. MY HUSBAND HAS WORKED ON…
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LIVING IN TEXAS WE NORMALLY DON'T HAVE VERY COLD TEMPERATURES BUT THIS WINTER WE HAD SINGLE DIGIT TEMPERATURES AND NEGATIVE WIND-CHILL FOR SEVERAL DAYS. MY FAMILY HAD NO RUNNING WATER OR ELECTRICITY AND TRIED TO DRIVE UP THE ROAD FOR FOOD (ROUGHLY 1/8TH A MILE) AND NOTICED A TRAIL OF OIL WHEN WE GOT OUT. MY HUSBAND HAS WORKED ON VEHICLES HIS WHOLE LIFE AND AFTER SOME INVESTIGATING AND RESEARCH DETERMINED THE PCV VALVE HAD FROZEN WHICH CAUSED THE REAR MAIN SEAL TO BLOW. AFTER TAKING IT TO A GM DEALER WE DISCOVERED HOW COMMON THE PROBLEM WAS, THERE WAS EVEN ANOTHER EQUINOX WITH THE SAME DIAGNOSIS (WE LIVE IN A VERY RURAL AREA SO FOR SOMEONE ELSE TO HAVE THE SAME ISSUE AT THE SAME TIME SAYS A LOT). IT WAS NOT A CHEAP FIX COMING IN AT $1400. THIS WAS NOT A MAINTENANCE ISSUE BUT A FAILURE ON GM"S PART WITH THEIR FAULTY DESIGN AND EXECUTION OF THE MOTOR. THERE ARE HUNDREDS OF OTHER STORIES I HAVE BEEN ABLE TO FIND WITH THE EXACT SAME ISSUE, SOMETIMES CAUSING EVEN MORE DAMAGE THAN WE HAD. THERE NEEDS TO BE A RECALL OR COMPENSATION GIVEN TO THOSE WHO HAVE FOUND THEMSELVES IN A REAL BIND FROM THIS HAPPENING. WE ARE IN THE PROCESS OF FILING A CLAIM THROUGH INSURANCE, SO HOPEFULLY THEY CAN HELP, BUT I CANNOT SPEAK ON THAT YET.
NHTSA ODI #11397863
116,103 miles · Feb 21, 2021
Engine
IT HAS 116 K MILES ON IT. IT DID NOT START. WE CHANGE NEW BATTERY BUT NO LUCK. THEN, WE TOW IT TO THE SHOP, THE MECHANIC FOUND THE TIMING CHAIN BROKE AND MISSED UP LOT OF THINGS. NOW, HE ADVISED TO CHANGE THE ENGINE AND FOUND IT VERY EXPENSIVE. OIL CHANGED REGULARLY AND THE MECHANIC FOUND OIL INSIDE THE ENGINE IS STILL CLEAN.
NHTSA ODI #11397211
140,000 miles · Feb 20, 2021
EnginePower Train
MY VEHICLE HAS CONSUMED MORE OIL THEN I CAN EVEN PHANTOM, TRADITIONALLY OIL IS SUPPOSED TO LAST 3K MILES AND WHEN YOU REGULARLY CHANGE IT YOU SHOULDN'T NOTICE MUCH CONSUMPTION IF ANY AT ALL, THIS VEHICLE NOT ONLY CONSUMES ON AVERAGE A QUART OF OIL EVERY 500 - 1K MILES BUT I AM ALSO NEVER ALERTED THAT MY OIL IS LOW. THIS IS DANGE…
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MY VEHICLE HAS CONSUMED MORE OIL THEN I CAN EVEN PHANTOM, TRADITIONALLY OIL IS SUPPOSED TO LAST 3K MILES AND WHEN YOU REGULARLY CHANGE IT YOU SHOULDN'T NOTICE MUCH CONSUMPTION IF ANY AT ALL, THIS VEHICLE NOT ONLY CONSUMES ON AVERAGE A QUART OF OIL EVERY 500 - 1K MILES BUT I AM ALSO NEVER ALERTED THAT MY OIL IS LOW. THIS IS DANGEROUS AS TYPICALLY WITH SYNTHETIC OILS COMING ALONG AND THE NEW RECOMMENDATION BEING 7500K MILES BEFORE OIL CHANGE I WOULD BE COMPLETELY DRIED UP IF I DID NOT CHECK MY DIP STICK REGULARLY. I ACTIVELY SEE SMOKE COMING FROM THE TAIL PIPE WHEN LEAVING A RED LIGHT AND CAN SMELL THE BURN WHEN EXITING THE VEHICLE, WHICH CAN'T BE GOOD FOR THE CATALYTIC CONVERTER. MY CAR WILL HAVE ROUGH/SURGING IDLE AT RED LIGHTS, HAS EVEN SHUT OFF AT ONE POINT COMPLETELY EVEN. I HAVE HAD TO REPLACE O2 SENSORS AND I CONTINUE TO ADD 1-2 QUARTS OF OIL BETWEEN OIL CHANGES TO KEEP UP WITH THE EXCESSIVE CONSUMPTION. THERE WAS A LAWSUIT CLAIMING THIS PROBLEM ONLY EFFECTED 2010-2013 EQUINOX HOWEVER I KNOW NUMEROUS EQUINOX OWNERS WITH MODELS NEWER LIKE MYSELF WITH THESE SAME ISSUES. GM SHOULD EXPAND ENDING WITH MODEL YEAR 2017 AND STOP HIDING BEHIND THE BUSH.
NHTSA ODI #11397150
105,000 miles · Feb 19, 2021
Engine
TL* THE CONTACT OWNS A 2015 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING OIL ONTO THE EXHAUST. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING THE REAR MAIN SEAL TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NO…
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TL* THE CONTACT OWNS A 2015 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING OIL ONTO THE EXHAUST. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING THE REAR MAIN SEAL TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.
NHTSA ODI #11396963
106,000 miles · Feb 19, 2021
Engine
MY 2015 CHEVY EQUINOX COMPLETELY FAILED ON 2/17/21. THE ENGINE LIGHT CAME ON FOR FIRST TIME THAT AFTERNOON AND 8 MINUTES LATER THE CAR COMPLETELT STALLED IN THE MIDDLE OF 3 LANES OF TRAFFIC. CAR HAD TO BE PUSHED TO SAFETY THEN TOWED TO MECHANIC WHO DIAGNOSED TIMING CHAIN FAILURE WHICH ALSO DESTROYED ENGINE CYLINDERS. VEHICLE HA…
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MY 2015 CHEVY EQUINOX COMPLETELY FAILED ON 2/17/21. THE ENGINE LIGHT CAME ON FOR FIRST TIME THAT AFTERNOON AND 8 MINUTES LATER THE CAR COMPLETELT STALLED IN THE MIDDLE OF 3 LANES OF TRAFFIC. CAR HAD TO BE PUSHED TO SAFETY THEN TOWED TO MECHANIC WHO DIAGNOSED TIMING CHAIN FAILURE WHICH ALSO DESTROYED ENGINE CYLINDERS. VEHICLE HAS 106K MILES AND ALL MANUFACTURER RECOMMENDED MAINTAINANCE WAS DONE ON SCHEDULE AT CHEVY DEALERSHIP OF PURCHASE
NHTSA ODI #11396891
89,000 miles · Feb 13, 2021
EnginePower Train
I WAS OUT RUNNING ERRANDS AND I NOTICED THE ENGINE WAS IDLING ROUGH AND IT EVEN STALLED TWICE WHILE I WAS AT STOP LIGHTS. NO INDICATION OF ANYTHING WRONG BASED ON THE LIGHTS (NO CHECK ENGINE LIGHT, OIL LIGHT, ETC WAS LIT) BUT AFTER I GOT HOME I NOTICED AN OIL LEAK UNDERNEATH THE ENGINE ON MY DRIVEWAY. GOT TO A LOCAL MECHANIC AND…
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I WAS OUT RUNNING ERRANDS AND I NOTICED THE ENGINE WAS IDLING ROUGH AND IT EVEN STALLED TWICE WHILE I WAS AT STOP LIGHTS. NO INDICATION OF ANYTHING WRONG BASED ON THE LIGHTS (NO CHECK ENGINE LIGHT, OIL LIGHT, ETC WAS LIT) BUT AFTER I GOT HOME I NOTICED AN OIL LEAK UNDERNEATH THE ENGINE ON MY DRIVEWAY. GOT TO A LOCAL MECHANIC AND THEY RECOMMENDED A NEW ENGINE DUE TO THE PCV VALVE FREEZING (I LIVE IN NORTHERN US AND IT'S WINTER) WHICH CAUSED THE REAR MAIN OIL SEAL TO FAIL AND A MASSIVE OIL LEAK. BECAUSE OF THAT, I WAS LIKELY DRIVING WITH LOW OIL PRESSURE, SOMETHING THAT THE CAR SHOULD HAVE HAD A SYSTEM TO TELL ME BUT DIDN'T. AND I'VE ONLY GOT 89,000 MILES ON IT! ENGINES SHOULDN'T BE FAILING THAT QUICKLY.
NHTSA ODI #11396093
79,000 miles · Feb 8, 2021
Engine
I WAS DRIVING MY CAR THE OTHER DAY AND IT STARTED MAKING A STRANGE NOISE AND A WAS A HALF A MILE FROM MY HOME AND PULLED IN THE DRIVE WAY TO HAVE MY HUSBAND CHECK MY CAR AND OIL WAS PORING OUT OF MY REGION ON THE DRIVEWAY. NO INDICATOR LIGHTS WENT ON TO TELL ME THERE WAS A PROBLEM EITHER. TOOK IT TO A SERVICE GARAGE AND THEY TO…
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I WAS DRIVING MY CAR THE OTHER DAY AND IT STARTED MAKING A STRANGE NOISE AND A WAS A HALF A MILE FROM MY HOME AND PULLED IN THE DRIVE WAY TO HAVE MY HUSBAND CHECK MY CAR AND OIL WAS PORING OUT OF MY REGION ON THE DRIVEWAY. NO INDICATOR LIGHTS WENT ON TO TELL ME THERE WAS A PROBLEM EITHER. TOOK IT TO A SERVICE GARAGE AND THEY TOLD ME IT WOULD COST ME $4,500 TO FIX IT. I SERVICED MY CAR ON THE REGULAR SO I SHOULD OF HAD NO PROBLEMS.
NHTSA ODI #11395284
111,000 miles · Feb 7, 2021
Engine
WITH ONLY ONE DAY NOTICE MY ALERT SYSTEM NOTED ON MY DASHBOARD TO REDUCE POWER. AND TAKING MY VEHICLE TO A REPAIR SHOP, I WAS TOLD THAT MY ENGINE WAS RUINED BECAUSE OF EXCESSIVE OIL CONSUMPTION, WHICH IS A WELL-KNOWN PROBLEM FOR THE CHEVY EQUINOX. MY CAR IS A 2015 CHEVY EQUINOX. THE REASON I FEEL THAT IT IS A SAFETY ISSUE IS BE…
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WITH ONLY ONE DAY NOTICE MY ALERT SYSTEM NOTED ON MY DASHBOARD TO REDUCE POWER. AND TAKING MY VEHICLE TO A REPAIR SHOP, I WAS TOLD THAT MY ENGINE WAS RUINED BECAUSE OF EXCESSIVE OIL CONSUMPTION, WHICH IS A WELL-KNOWN PROBLEM FOR THE CHEVY EQUINOX. MY CAR IS A 2015 CHEVY EQUINOX. THE REASON I FEEL THAT IT IS A SAFETY ISSUE IS BECAUSE THE CAR JUST SHUTS OFF AND DIES ON THE HIGHWAY EVEN THOUGH I WAS ONLY ABLE TO GO 30 MILES AN HOUR. I HAVE THREE SMALL CHILDREN IN THE VEHICLE AND WAS ALMOST HIT SEVERAL TIMES WHEN THE CAR CONTINUED TO STOP. I STOP DRIVING ON HIGHWAY UNTIL I COULD GET HOME AND THEN THE CAR DIED IN DRIVEWAY AND I HAD NO BREAKS EVEN TO STOP THE CAR FROM ROLLING. I FEEL LIKE THIS SHOULD BE A ISSUE THAT GMC SHOULD BACK UP BECAUSE IT IS SUPPOSEDLY A WELL-KNOWN FACT THAT THE CHEVY EQUINOX HAS A HIGH CONSUMPTION OF OIL USAGE. I WAS NEVER TOLD THAT INFORMATION WHEN I PURCHASED THAT VEHICLE AS A USED VEHICLE THREE YEARS AGO. I OWE $11,000 ON THIS VEHICLE THAT I AM BEING QUOTED $8000 FOR REPAIRS. IF THERE IS A CLASS ACTION LAWSUIT REGARDING THIS PROBLEM THEN MY NAME SHOULD BE ENTERED IN THAT LAWSUIT SO THAT I COULD GET THE REPAIRS DONE ON MY VEHICLE SO THAT I AM ABLE TO GET BACK-AND-FORTH TO WORK AND GET MY CHILDREN TO SCHOOL AND GET MY VEHICLE REPAIRED
NHTSA ODI #11395073
NHTSA investigations
2EA19005 · Front Wiper Transmission Inoperative
Opened Dec 13, 2019 · Closed Nov 28, 2022
Status: closed (inferred from source dates) · Visibility; Visibility/wiper; Visibility:windshield Wiper/washer:linkages
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
Additional source detail variants (3)
Visibility
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
Visibility:windshield Wiper/washer:linkages
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
Visibility/wiper
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
RQ18002 · Windshield Wiper Transmission Failure
Opened Nov 2, 2018 · Closed Dec 19, 2019
Status: closed (inferred from source dates) · Visibility; Visibility/wiper; Visibility:windshield Wiper/washer; Visibility:windshield Wiper/washer:linkages; Visibility:windshield Wiper/washer:motor
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Additional source detail variants (5)
Visibility
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility:windshield Wiper/washer
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility:windshield Wiper/washer:linkages
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility:windshield Wiper/washer:motor
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility/wiper
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
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