IllustrationTL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. WHILE DRIVING 55 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 106,000.
2014 Chevrolet Equinox
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2014 Chevrolet Equinox do not stand out strongly from the model-year median of 382.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Equinox years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
350–25K
5225–50K
7450–75K
9975–100K
96100–150K
16150K+
372 reports with mileage · 174 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Engine. Review the 217 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Visibility/wiper. Review the 167 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 45 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
23 crash reports4 fire reports9 injury reports
What owners actually said
546 reportsTAKATA, SERVICE LIGHT HAS COME ON THT PASSENGERS AIRBAG NEEDS SERVICE.
WHILE DRIVING 55 MPH ON FLAT 2 LANE RURAL HIGHWAY HIT A LARGE COYOTE OR WOLF THE AIR BAG FIRED BUT DID NOT DEPLOY SEAT BELTS CINCHED UP, INTERIOR LIGHTS CAME ON, EMERGENCY FLASHER CAME ON AND ONSTAR CAME ON LINE AND ADVISED OF A AIR BAG DEPLOYMENT AND ASKED IF I WAS OK. *TR
TL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. WHILE DRIVING 25 MPH, THE VEHICLE DOWNSHIFTED AND LUNGED FORWARD WITHOUT WARNING. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,644.
2014 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO BROKEN BALL JOINT IN WIPER TRANSMISSION CAUSES WINDSHIELD VISIBILITY PROBLEMS. CONSUMER STATES PAID FOR A REPAIR THAT SHOULD BE UNDER RECALL. *SMD THE CONSUMER STATED A RECALL HAD BEEN ISSUED. HOWEVER, IT DID NOT INCLUDE HIS MODEL YEAR. *JB
I TURNED MY VEHICLE OFF TO GET GAS AND WHEN I STARTED MY VEHICLE BACK UP, THE HEATING, AIR CONDITIONING, DEFROST, RADIO CONTROLS AND THE CENTER INSTRUMENT PANEL LIGHTS HAD ALL BECOME INOPERATIVE. EVERYTHING STAYED INOPERATIVE FOR 2 DAYS. ON THE THIRD DAY, I WAS GETTING READY TO LEAVE AND STARTED MY VEHICLE UP BUT THEN REALIZED I…
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I TURNED MY VEHICLE OFF TO GET GAS AND WHEN I STARTED MY VEHICLE BACK UP, THE HEATING, AIR CONDITIONING, DEFROST, RADIO CONTROLS AND THE CENTER INSTRUMENT PANEL LIGHTS HAD ALL BECOME INOPERATIVE. EVERYTHING STAYED INOPERATIVE FOR 2 DAYS. ON THE THIRD DAY, I WAS GETTING READY TO LEAVE AND STARTED MY VEHICLE UP BUT THEN REALIZED I FORGOT SOMETHING AND TURNED MY CAR OFF. I RETURNED TO MY VEHICLE TO RESTART IT BUT THE VEHICLE WOULD NOT START. THE CENTER INSTRUMENT PANEL LIGHTS AND RADIO CONTROLS SUDDENLY RETURNED WORKING BUT EVERYTHING ELSE THAT HAD BEEN INOPERATIVE (THE DEFROST, A/C AND HEATING), STAYED INOPERATIVE AND MY VEHICLE NOW SHOWED THE MESSAGE "SERVICE POWER STEERING" UNDER THE GAS GAUGE. I ATTEMPTED TO START THE VEHICLE A DAY LATER BUT NOTHING HAD CHANGED AND IT WOULD NOT START. THE VEHICLE WAS STATIONARY WHEN ANYTHING HAD BECOME INOPERATIVE ON THE VEHICLE.
WE HAVE BEEN HAVING PROBLEMS AS HAVE A FEW MORE WITH OUR 2014 CHEV EQUINOX LT 4 CYCLINDER MOTOR WHEN WE DRIVE ON UNEVEN, FROST HEAVES, POT HOLES ROADS, ANY ROADS. THE VEHICLE WHEN FLAT TOWED BEHIND A MOTORHOME WILL START THE "DEATH WOBBLE" I VIOLENTLY SHAKES THE MOTORHOME UNTIL WE COME TO A COMPLETE STOP AND THEN WE CAN START…
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WE HAVE BEEN HAVING PROBLEMS AS HAVE A FEW MORE WITH OUR 2014 CHEV EQUINOX LT 4 CYCLINDER MOTOR WHEN WE DRIVE ON UNEVEN, FROST HEAVES, POT HOLES ROADS, ANY ROADS. THE VEHICLE WHEN FLAT TOWED BEHIND A MOTORHOME WILL START THE "DEATH WOBBLE" I VIOLENTLY SHAKES THE MOTORHOME UNTIL WE COME TO A COMPLETE STOP AND THEN WE CAN START OUT AGAIN. IT WILL DO THIS AT ANY SPEED. WE ARE FOLLOWING THE OWNERS MANUAL AND PROPER HITCH ADJUSTMENTS, THE 4 CYCLINDER EQUINOX HAS ELECTRONIC STEERING AS OPPOSED TO THE 6 CYCLINDER EQUINOX, THAT DOES NOT EXPERIENCE THIS PROBLEM, HAS HYDRAULIC STEERING. JEEP HAD THE SAME PROBLEM WITH THE CHEROKEE BUT THE DEVELOPED A WIRING FIX THAT POWERS THE ELECTRONIC POWER STEERING WIEN UNDER TOW, GM HAS YET TO ADMIT TO THE PROBLEM. THE VIDEO I AM SENDING IS OF A JEEP CHEROKEE, BUT THIS IS EXACTLY WHAT OUR 4 CYCLINDER 2014 EQUINOX DOES, AS DO MANY MORE OWNERS SAY THEIR 4 CYCLINDER EQUINOX'S DOES. I HAD TO INCLUDE A DATE WHEN THIS HAS HAPPENED, IT HAS HAPPENED MANY MORE TIMES THAN THE ONE I HAD TO PUT DOWN, THIS WAS JUST THE LAST TIME IT HAPPENED. I HAVE TRIED TO SEND A VIDEO, CANNOT GET IT DONE, BUT IF YOU GO TO YOUTUBE AND TYPE IN SEACH, DEATH WOBBLE IN JEEP CHEROKEE TOWED BEHIND MOTORHOME AND LOOK AT 2014 JEEP CHEROKEE SHAKING VIOLENTLY WHILE BEING TOWED YOU WILL SEE WHAT IS HAPPENING TO OUR 4 CYCLINDER 2014 CHEVROLET EQUINOX. THIS HAPPENS AT ANY SPEED 10-60MPH AND IT DOES NOT MAKE A DIFFERENCE AT WHAT MILEAGE IT IS. WE BOUGHT THE VEHICLE WITH 21184 MILES ON IT, IT NOW HAS 42555 MILES ON IT.
TIRE PRESSURE INDICATOR KEEPS SHOWING WILD NUMBERS ON ALL 4 TIRES 38, 32, 34, 35 FOR EXAMPLE EVEN WHEN THEY ARE PROPERLY INFLATED AT 35 LBS PER TIRE. THIS HAPPENS WHETHER DRIVING OR IN PARK. GOT LETTER FROM GM MY ONBOARD NAVIGATION NEEDED UPDATE FOR $135 AND THE CAR IS BARELY 2 YRS OLD AT 45K MILES. CALLED CEO OF GM COMPLAINE…
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TIRE PRESSURE INDICATOR KEEPS SHOWING WILD NUMBERS ON ALL 4 TIRES 38, 32, 34, 35 FOR EXAMPLE EVEN WHEN THEY ARE PROPERLY INFLATED AT 35 LBS PER TIRE. THIS HAPPENS WHETHER DRIVING OR IN PARK. GOT LETTER FROM GM MY ONBOARD NAVIGATION NEEDED UPDATE FOR $135 AND THE CAR IS BARELY 2 YRS OLD AT 45K MILES. CALLED CEO OF GM COMPLAINED & THEY HAD THE ATTITUDE WELL WE CAN'T UPGRADE IT FOR FREE. THEY HAD TO HAVE KNOWN BEFORE THE 2014 MODEL WAS SOLD THAT THERE WAS GOING TO BE AN UPDATE IN 2016 BUT NO ONE TOLD ME AS THE BUYER/CUSTOMER AT TIME OF PURCHASE. DON'T THIN MY NEXT VEHICLE WILL BE A GM PRODUCT. *TR
MOTORHOME MONACO EXECUTIVE 45' TAG AXLE COACH 525HP CUMMINS TOAD CHEVROLET EQUINOX 2014 SUBJECT VEHICLE PURCHASED NEW 2014 NSA TOW BAR, 6000# LIMIT IN EXCELLENT CONDITION SURGE BRAKES BLUEOX BASEPLATE, PROFESSIONALLY INSTALLED IN EXCELLENT SHAPE. WHILE TOWING FOUR DOWN BEHIND MY MOTORHOME, I ENCOUNTERED ROAD CONSTRUCTION. …
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MOTORHOME MONACO EXECUTIVE 45' TAG AXLE COACH 525HP CUMMINS TOAD CHEVROLET EQUINOX 2014 SUBJECT VEHICLE PURCHASED NEW 2014 NSA TOW BAR, 6000# LIMIT IN EXCELLENT CONDITION SURGE BRAKES BLUEOX BASEPLATE, PROFESSIONALLY INSTALLED IN EXCELLENT SHAPE. WHILE TOWING FOUR DOWN BEHIND MY MOTORHOME, I ENCOUNTERED ROAD CONSTRUCTION. TURNING SLOWLY ON A VERY BUMPY SITE, THE FRONT WHEELS OF THE CAR REFUSED TO FOLLOW THE TRACK OF THE MOHO AND BEGAN A VIOLENT SHAKING MOTION. I HAD TO STOP IN A TRAFFIC LANE ON THE INTERSTATE THEN PROCEED FORWARD AGAIN SLOWLY IN ORDER TO CORRECT THE WOBBLE. IT APPEARS THE ISSUE IS INSUFFICIENT CASTER ON THE FRONT END WHILE BEING TOWED. IT ALSO APPEARS TO ONLY OCCUR WITH THE 4CYL MODEL WITH ELECTRIC STEERING. THE 6CYL MODEL HAS HYDRAULIC STEERING. I HAVE BEEN ABLE TO RECREATE THE WOBBLE IN A SAFE LOCATION. IF IT OCCURS ON THE HIGHWAY IT'S VERY DANGEROUS AS THE VEHICLE COULD SEPARATE FROM THE TOWING VEHICLE. TWO POSSIBLE SOLUTIONS ARE NOT REMOVING THE FUSE RECOMMENDED IN MY MANUAL WHICH WOULD ALLOW THE ELECTRIC STEERING TO BE ENERGIZED. I'M NOT SURE OF ANY OTHER ISSUES THAT MIGHT RESULT FROM THIS PRACTICE. THE OTHER SOLUTION WOULD BE TO BUNGEE CORD THE STEERING WHEEL TO INCREASE PRESSURE ON THE FRONT END. AGAIN, NOT SURE OF CONSEQUENCES. I'M LOOKING FOR A PERMANENT SOLUTION SUCH AS A WIRING HARNESS/JUMPER WHICH WOULD STILL ALLOW THE FUSE TO BE PULLED YET KEEP THE STEERING ENERGIZED. CHRYSLER HAD A SIMILAR ISSUE WITH THE JEEP CHEROKEE. I AM HOPING THE EQUINOX IS SIMILAR IN CONSTRUCTION AND THIS IS A SOLUTION. I'VE BEEN TOWING FOR OVER 40 YEARS WITH 85,000 MILES ON THIS COACH. I LOOK FORWARD TO HEARING FROM YOU. TOGETHER PERHAPS WE CAN SOLVE THIS DANGEROUS CONDITION. I'M NOT ALONE WITH THIS ISSUE AS I HAVE DOCUMENTATION FROM OTHERS WHO'VE EXPERIENCED THE SAME ISSUE.
MAY 2016, HAD ISSUE WITH MY 2014 EQUINOX INVOLVING THE ACCELEROMETER PEDAL & SENSOR DUE TO FAULTY WIRING. MY VEHICLE WAS JUST LESS THAN 2 YEARS OLD WITH 62K MILES AT THE TIME. WE WERE DRIVING DOWN THE HIGHWAY, WHEN THE MALFUNCTION OCCURRED AND SENT THE VEHICLE INTO REDUCED ENGINE POWER MODE. WHEN THIS HAPPENED THE VEHICLE STARTE…
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MAY 2016, HAD ISSUE WITH MY 2014 EQUINOX INVOLVING THE ACCELEROMETER PEDAL & SENSOR DUE TO FAULTY WIRING. MY VEHICLE WAS JUST LESS THAN 2 YEARS OLD WITH 62K MILES AT THE TIME. WE WERE DRIVING DOWN THE HIGHWAY, WHEN THE MALFUNCTION OCCURRED AND SENT THE VEHICLE INTO REDUCED ENGINE POWER MODE. WHEN THIS HAPPENED THE VEHICLE STARTED TO QUICKLY LOSE SPEED DOWN AS IT HAPPENED JUST PRIOR TO GOING UP A HILL. HAD TO TRY AND GET VEHICLE OFF TO SHOULDER OF HIGHWAY, ACCELERATION PEDAL WAS COMPLETELY INOPERABLE DURING THIS TIME. CALL WAS PLACED TO GM REGARDING THIS ISSUE AND MY CONCERNS THAT IT COULD HAVE LEAD TO A CRASH, INJURY OR WORSE. GM HAD NO INTEREST IN COVERING THIS PROBLEM UNDER ANY WARRANTY AND DID NOT SEEM CONCERNED AT ALL WITH THE ISSUE OR MY CONCERNS THAT THE PROBLEM COULD HAVE LEAD TO A CRASH, INJURY OR WORSE. IN THE END I WAS LEFT WITH A $475 REPAIR CHARGE TO REPLACE AN $80 PART BY THE GM DEALERSHIP.
Official recalls
122V165000 · Visibility:windshield Wiper/washer:motor
Mar 17, 2022
General Motors, LLC (GM) is recalling certain 2014-2015 Chevrolet Equinox and GMC Terrain vehicles. The ball joints in the windshield wiper module may corrode, causing one or both windshield wipers to fail.
Consequence & remedy
Consequence: Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
Remedy: Dealers will inspect the wiper module, and repair or replace it as necessary, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on April 21, 2022. Owner notification letters were mailed on October 25, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is N212352530.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA19005 · Front Wiper Transmission Inoperative
Opened Dec 13, 2019 · Closed Nov 28, 2022
Status: closed (inferred from source dates) · Visibility; Visibility/wiper; Visibility:windshield Wiper/washer:linkages
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
Additional source detail variants (3)
Visibility
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
Visibility:windshield Wiper/washer:linkages
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
Visibility/wiper
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
RQ18002 · Windshield Wiper Transmission Failure
Opened Nov 2, 2018 · Closed Dec 19, 2019
Status: closed (inferred from source dates) · Visibility; Visibility/wiper; Visibility:windshield Wiper/washer; Visibility:windshield Wiper/washer:linkages; Visibility:windshield Wiper/washer:motor
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Additional source detail variants (5)
Visibility
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility:windshield Wiper/washer
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility:windshield Wiper/washer:linkages
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility:windshield Wiper/washer:motor
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility/wiper
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.