A WEEK AFTER AN OIL CHANGE AND TIRE ROTATION ON 6/12/2018 CHEVROLET EQUINOX, THE CHECK ENGINE LIGHT CAME ON AND MY VEHICLE SHUTS OFF AUTOMATICALLY AT TRAFFIC LIGHTS AND WHEN I'M PARKING. I TOOK IT TO AUTOZONE FOR A FREE DIAGNOSTIC READING BUT NOTHING COMES UP EXCEPT A SUGGESTION TO CHANGE THE SOLENOID. THE TECH SUGGESTED I ADD S…
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A WEEK AFTER AN OIL CHANGE AND TIRE ROTATION ON 6/12/2018 CHEVROLET EQUINOX, THE CHECK ENGINE LIGHT CAME ON AND MY VEHICLE SHUTS OFF AUTOMATICALLY AT TRAFFIC LIGHTS AND WHEN I'M PARKING. I TOOK IT TO AUTOZONE FOR A FREE DIAGNOSTIC READING BUT NOTHING COMES UP EXCEPT A SUGGESTION TO CHANGE THE SOLENOID. THE TECH SUGGESTED I ADD STP GAS TREATMENT. AFTER THE FIRST BOTTOM AND DRIVING 200 PLUS MILES OUT OF STATE, THE LIGHT WENT OFF BRIEFLY. I'VE ADDED 2 MORE BOTTLES OF GAS TREATMENT AND DROVE BACK HOME BUT MY VEHICLES IS STILL SHUTTING OFF AND THE ENGINE LIGHT IS BACK ON. I WAS IN BALTIMORE ON 7/12, AND MY VEHICLE SHUT OFF AT 3 TRAFFIC LIGHTS. I WAS FORTUNATE THAT THE PEOPLE BEHIND ME DIDN'T RESEND ME. I WAS IN NJ THIS WEEKEND AND IT SHUT OFF AT MULTIPLE TRAFFIC LIGHTS AND STOP SIGNS. I'M TAKING IT TO AUTOZONE TOMORROW TO GET A PRINTOUT OF THE DIAGNOSTICS THEN TAKING IT TO THE DEALERSHIP. HOWEVER, MY FEAR IS THEY WILL CHARGE ME FOR WORK THAT WON'T FIX THE ISSUE. WHY HASN'T M DON'T A RECALL FOR THE 2014 MODEL? THIS IS VERY DANGEROUS AND NONE OF US SHOULD GET REAR ENDED AND HURT FOR THEM TO FORMALLY DO A RECALL.
NHTSA ODI #11111483
130,000 miles · Dec 8, 2017
EngineUnknown Or Other
THE CATALYTIC CONVERTER IN THE CAR HAD TO BE REPLACED; THE CHECK ENGINE LIGHT CAME ON WHILE DRIVING AND WHEN TAKEN TO THE SHOP, THEY DISCOVERED THE CATALYTIC CONVERTER WAS WORN OUT (ERODED?) AND NEEDED TO BE REPLACED.
NHTSA ODI #11053483
Mileage unknown · Oct 13, 2017
Unknown Or Other
I'M HAVING TROUBLE WITH MY TORQUE CONVERTOR
NHTSA ODI #11033232
40,000 miles · Jun 20, 2017
Unknown Or OtherCrash
THIS ISSUE, THE EQUINOX WOBBLE HAS HAPPENED 5 TIMES FOR US. THIS TIME WE WERE ENTERING THE INTERSTATE GOING ABOUT 50 MPH AND THE WOBBLE AGAIN BEGAN AND AS I TRIED TO SLOW DOWN, PULL OVER AND STOP. I NOTICED IN THE BACK VIEW CAMERA THAT SOMETHING WAS VERY WRONG. THE EQUINOX WAS OFF TO THE RIGHT SIDE AND AS I ATTEMPTED TO SLOW DOW…
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THIS ISSUE, THE EQUINOX WOBBLE HAS HAPPENED 5 TIMES FOR US. THIS TIME WE WERE ENTERING THE INTERSTATE GOING ABOUT 50 MPH AND THE WOBBLE AGAIN BEGAN AND AS I TRIED TO SLOW DOWN, PULL OVER AND STOP. I NOTICED IN THE BACK VIEW CAMERA THAT SOMETHING WAS VERY WRONG. THE EQUINOX WAS OFF TO THE RIGHT SIDE AND AS I ATTEMPTED TO SLOW DOWN THE LEFT (DRIVERS) FRONT SIDE OF OF THE EQUINOX HIT THE RIGHT (PASSENGER) SIDE OF THE MH CAUSING CONSIDERABLE DAMAGE TO BOTH VEHICLES. FORTUNATELY THERE WERE NO OTHER VEHICLES ON EITHER SIDE OF ME OR THE EQUINOX WOULD HAVE COLLIDED WITH THEM. AFTER PULLING OFF THE HIGHWAY AND MAKING A COMPLETE STOP, I LOOKED TO SEE WHAT HAD HAPPENED AND DISCOVERED THAT THIS WOBBLE HAD BROKEN THE 7000 LB HITCH RECEIVER COMPLETELY FROM ITS MOUNTING ON THE MH AND DAMAGED BOTH THE TOW BAR AND THE SAFETY CABLES. THE SAFETY CABLES HAD KEPT THIS INCIDENT FROM BEING MUCH MORE SERIOUS THAN IT WAS AND POSSIBLY CAUSING CONSIDERABLY MORE DAMAGE AND PERSONAL INJURY.
NHTSA ODI #11000214
30,000 miles · Jun 5, 2017
Unknown Or OtherVehicle Speed Control
VEHICLE ENGINE ACCELERATED TO 130 MPH ON SPEEDOMETER WITH ENGINE REVING TO THAT SPEED SOUND . VEHICLE DID NOT ACCELERATE. THIS HAPPENED 4 TIMES ON THE HIGHWAY . I PULLED OFF ROAD ON EACH OCCASION TURNED OF ENGINE AND RESTARTED AS I WAS HUNDREDS OF MILES FROM HOME. HAD CAR TOWED TO CHEVY DEALERSHIP AT DESTINATION. AS THEY CANNOT…
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VEHICLE ENGINE ACCELERATED TO 130 MPH ON SPEEDOMETER WITH ENGINE REVING TO THAT SPEED SOUND . VEHICLE DID NOT ACCELERATE. THIS HAPPENED 4 TIMES ON THE HIGHWAY . I PULLED OFF ROAD ON EACH OCCASION TURNED OF ENGINE AND RESTARTED AS I WAS HUNDREDS OF MILES FROM HOME. HAD CAR TOWED TO CHEVY DEALERSHIP AT DESTINATION. AS THEY CANNOT DUPLICATE ISSUE THEY WILL NOT REPAIR EVEN THOUGH I HAVE A EXTENDED WARRANTY. MY VEHICLE NOW REMAINS IN 5 HRS AWAY. I AM AFRAID TO DRIVE IT NOT KNOWING WHAT IS WRONG. THIS PUTS MYSELF AND OTHER DRIVERS AT RISK ON THE HIGHWAY.
NHTSA ODI #10993314
105,000 miles · Apr 18, 2017
Unknown Or Other
WIND SHEILD WIPERS STOPPED WORKING IN MIDDLE OF A RAIN STORM ON FREEWAY ON APRIL 7 2017.. WHILE DRIVING 65MPH. TOOK TO DEALER AND IT THE EXACT SAME PART AS A 2013 MODEL RECALL ON THE SAME CAR. TRASMISSION OF WIPERS STOPPED WORKING .CONNECT THE DOTS SAME PROBLEM IN 2013 AND WERE RECALLED. RECALL THE 2014 NOW I WAS ALMOST IN A S…
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WIND SHEILD WIPERS STOPPED WORKING IN MIDDLE OF A RAIN STORM ON FREEWAY ON APRIL 7 2017.. WHILE DRIVING 65MPH. TOOK TO DEALER AND IT THE EXACT SAME PART AS A 2013 MODEL RECALL ON THE SAME CAR. TRASMISSION OF WIPERS STOPPED WORKING .CONNECT THE DOTS SAME PROBLEM IN 2013 AND WERE RECALLED. RECALL THE 2014 NOW I WAS ALMOST IN A SERIOUS ACCIDENT BECAUSE OF THIS WIPER FAILURE. I HAD TO PAY $350.00 TO GET FIXED GM TOOK NO RESPONIBLITY.
NHTSA ODI #10979148
42,555 miles · Nov 8, 2016
Unknown Or Other
WE HAVE BEEN HAVING PROBLEMS AS HAVE A FEW MORE WITH OUR 2014 CHEV EQUINOX LT 4 CYCLINDER MOTOR WHEN WE DRIVE ON UNEVEN, FROST HEAVES, POT HOLES ROADS, ANY ROADS. THE VEHICLE WHEN FLAT TOWED BEHIND A MOTORHOME WILL START THE "DEATH WOBBLE" I VIOLENTLY SHAKES THE MOTORHOME UNTIL WE COME TO A COMPLETE STOP AND THEN WE CAN START…
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WE HAVE BEEN HAVING PROBLEMS AS HAVE A FEW MORE WITH OUR 2014 CHEV EQUINOX LT 4 CYCLINDER MOTOR WHEN WE DRIVE ON UNEVEN, FROST HEAVES, POT HOLES ROADS, ANY ROADS. THE VEHICLE WHEN FLAT TOWED BEHIND A MOTORHOME WILL START THE "DEATH WOBBLE" I VIOLENTLY SHAKES THE MOTORHOME UNTIL WE COME TO A COMPLETE STOP AND THEN WE CAN START OUT AGAIN. IT WILL DO THIS AT ANY SPEED. WE ARE FOLLOWING THE OWNERS MANUAL AND PROPER HITCH ADJUSTMENTS, THE 4 CYCLINDER EQUINOX HAS ELECTRONIC STEERING AS OPPOSED TO THE 6 CYCLINDER EQUINOX, THAT DOES NOT EXPERIENCE THIS PROBLEM, HAS HYDRAULIC STEERING. JEEP HAD THE SAME PROBLEM WITH THE CHEROKEE BUT THE DEVELOPED A WIRING FIX THAT POWERS THE ELECTRONIC POWER STEERING WIEN UNDER TOW, GM HAS YET TO ADMIT TO THE PROBLEM. THE VIDEO I AM SENDING IS OF A JEEP CHEROKEE, BUT THIS IS EXACTLY WHAT OUR 4 CYCLINDER 2014 EQUINOX DOES, AS DO MANY MORE OWNERS SAY THEIR 4 CYCLINDER EQUINOX'S DOES. I HAD TO INCLUDE A DATE WHEN THIS HAS HAPPENED, IT HAS HAPPENED MANY MORE TIMES THAN THE ONE I HAD TO PUT DOWN, THIS WAS JUST THE LAST TIME IT HAPPENED. I HAVE TRIED TO SEND A VIDEO, CANNOT GET IT DONE, BUT IF YOU GO TO YOUTUBE AND TYPE IN SEACH, DEATH WOBBLE IN JEEP CHEROKEE TOWED BEHIND MOTORHOME AND LOOK AT 2014 JEEP CHEROKEE SHAKING VIOLENTLY WHILE BEING TOWED YOU WILL SEE WHAT IS HAPPENING TO OUR 4 CYCLINDER 2014 CHEVROLET EQUINOX. THIS HAPPENS AT ANY SPEED 10-60MPH AND IT DOES NOT MAKE A DIFFERENCE AT WHAT MILEAGE IT IS. WE BOUGHT THE VEHICLE WITH 21184 MILES ON IT, IT NOW HAS 42555 MILES ON IT.
NHTSA ODI #10925007
Mileage unknown · May 12, 2016
Exterior LightingStructureUnknown Or OtherCrashInjury
I BOUGHT MY 2014 CHEVY EQUINOX NEW. I WAS IN CRASH WHICH I HIT A FULL SIZE CHEVY TRUCK IN THE DRIVER DOOR AND IT TOTALED MY CAR AND NOT ONE AIR BAG CAME. I WAS CROSSING EAST AND WEST THE TRUCK WAS GOING NORTH TO SOUTH
NHTSA ODI #10864509
Mileage unknown · Oct 23, 2015
Unknown Or Other
SQUIRRELS NEST INSIDE DASH AND SQUIRRELS INSIDE CAR. GOT FIVE OUT. THEY KEPT COMING OUT AS I WAS DRIVING DOWN THE ROAD. INSULATION CHEWED INSIDE DASH FROM BEHIND STEERING COLUMN ACROSS TO THE GLOVE BOX. TOOK TO DEALER THEY SAID THEY SHOULDN'T BE ABLE TO GET INTO THE CAR. THEY KEPT MY CAR FOR A FEW DAYS AND SAID THAT THEY FO…
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SQUIRRELS NEST INSIDE DASH AND SQUIRRELS INSIDE CAR. GOT FIVE OUT. THEY KEPT COMING OUT AS I WAS DRIVING DOWN THE ROAD. INSULATION CHEWED INSIDE DASH FROM BEHIND STEERING COLUMN ACROSS TO THE GLOVE BOX. TOOK TO DEALER THEY SAID THEY SHOULDN'T BE ABLE TO GET INTO THE CAR. THEY KEPT MY CAR FOR A FEW DAYS AND SAID THAT THEY FOUND A NEST AND PUT MESH OVER A HOLE WHERE THE WINDSHIELD WIPER FLUID DRAINS? IN THE ENGINE COMPARTMENT AREA? THEY SAID THAT IS WHERE THEY WERE GETTING INSIDE THE CAR. I COULD HAVE GOTTEN INTO AN ACCIDENT MULTIPLE TIMES. THIS ALL HAPPENED OVER A COURSE OF A COUPLE OF WEEKS. WE WOULD GET ONE OUT AND MORE WOULD SHOW UP. TWO WERE SITTING ON THE PASSENGER FLOOR NEXT TO ME AS I WAS DRIVING DOWN THE ROAD, A SQUIRREL WAS SEEN ON MY DASHBOARD INSIDE THE CAR WHEN I WAS IN A STORE. ONE WAS IN A BAG ON THE PASSENGER SEAT NEXT TO ME. GOT TWO IN TRAPS THAT I SET ON THE FLOOR INSIDE THE CAR, ETC. THIS SHOULDN'T HAPPEN!! I AM TRAMATIZED BY THIS AND DO NOT WANT ANYONE ELSE GOING THROUGH IT.
NHTSA ODI #10785742
129 miles · Jun 12, 2015
Electrical SystemExterior LightingUnknown Or Other
2 DAYS AFTER PURCHASE, HEARD A STRANGE NOISE IN CAR BUT UNSURE WHERE IT CAME FROM. RETURNED TO DEALER, PROBLEM COULDN'T BE DUPLICATED. I HEAR A STRANGE THUMPING/BEATING SOUND PERIODICALLY; HEAT EXITS VENTS WHILE FAN IS OFF; SEVERAL ELECTRICAL? INCIDENTS, INCLUDING; HEATER FAN WENT OFF WHILE DRIVING ON 29 DEGREE WINTER DAY. IT WE…
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2 DAYS AFTER PURCHASE, HEARD A STRANGE NOISE IN CAR BUT UNSURE WHERE IT CAME FROM. RETURNED TO DEALER, PROBLEM COULDN'T BE DUPLICATED. I HEAR A STRANGE THUMPING/BEATING SOUND PERIODICALLY; HEAT EXITS VENTS WHILE FAN IS OFF; SEVERAL ELECTRICAL? INCIDENTS, INCLUDING; HEATER FAN WENT OFF WHILE DRIVING ON 29 DEGREE WINTER DAY. IT WENT BACK 1/2 HOUR LATER. (A FEW DAYS PRIOR, SOUNDED LIKE FAN WAS LOSING POWER); DIGITAL SPEEDOMETER ON DRIVER INFORMATION CENTER WENT OFF/BLANK FOR A MINUTE WHILE DRIVING; PHONE CHARGER (LIGHTER & USB) OUTLET BLEW 2 FUSES AFTER USING OUTLET FOR A FEW MONTHS WITH SAME CHARGER & PHONE. INCONSISTENT DEPENDS WHICH PHONE IS BEING CHARGED & CHARGER USED; IGNITION KEY GOT VERY HOT AFTER 45 MIN DRIVE; DASHBOARD LIGHTS (INSTRUMENT CLUSTER?) GO DIM WHEN DRIVING UNDER A DARK VIADUCT OR TUNNEL, SHOULDN'T THEY GET BRIGHTER? MANUAL DOESN'T EXPLAIN HOW DIC & INSTRUMENT PANEL LIGHTS SHOULD OPERATE.); INTERIOR DOME LIGHTS WENT ON 2X ON THEIR OWN; INFOTAINMENT SYSTEM SCREEN HAS A DELAY. DOES NOT CONSISTENTLY DISPLAY CURRENT SONG TITLE & ARTIST THAT IS PLAYING; DIGITAL TEMPERATURE NOT CONSISTENTLY DISPLAYED ON INFOTAINMENT SCREEN (NEW PROBLEM); OIL LIFE NOT RESET AFTER 1ST OIL CHANGE (CAUSED CONFUSION AS TO WHEN TO DO NEXT OIL CHANGE.); EXCESSIVE WATER EXITING TAIL PIPE (TOLD IS NORMAL). SERVICE CENTER WHERE CAR WAS PURCHASED CHECKED CAR OUT ON 4 DIFFERENT DATES.NO REPAIRS DONE (EXCEPT RESETTING OIL LIFE & REPLACING 2 FUSES ON CHARGER), PROBLEMS COULDN'T BE DUPLICATED. WENT TO ANOTHER CHEVY SERVICE CENTER, NOTED ON PAPERWORK "NO PROBLEMS FOUND AT THIS TIME", NO OTHER EXPLANATION GIVEN. AFTERWARDS, I CHATTED WITH A REP @ CHEVY.COM, WHO FILED A CASE & WAS TOLD A SERVICE MGR WILL CALL IN FEW DAYS. IT'S BEEN A FEW DAYS, NO CALL YET. I HAVE 8200 MILES & CONTINUE TO FEEL UNSAFE, ESPECIALLY WHEN DRIVING WITH MY 4 GRANDSONS. THEY ARE REASON I BOUGHT A NEW CAR!
General Motors, LLC (GM) is recalling certain 2014-2015 Chevrolet Equinox and GMC Terrain vehicles. The ball joints in the windshield wiper module may corrode, causing one or both windshield wipers to fail.
Consequence & remedy
Consequence: Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
Remedy: Dealers will inspect the wiper module, and repair or replace it as necessary, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on April 21, 2022. Owner notification letters were mailed on October 25, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is N212352530.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
Additional source detail variants (3)
Visibility
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
Visibility:windshield Wiper/washer:linkages
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
Visibility/wiper
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Additional source detail variants (5)
Visibility
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility:windshield Wiper/washer
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility:windshield Wiper/washer:linkages
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility:windshield Wiper/washer:motor
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility/wiper
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
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