NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
40 reportsClear category filter72,543 miles · Jan 10, 2020
Electrical SystemEnginePower Train
2014 CHEVY EQUINOX WILL STALL WHEN ACCELERATING. THIS HAPPENS AT ANYTIME WHILE DRIVING YOU GO TO ACCELERATE AND THE CAR TURNS OFF, THIS COULD POTENTIALLY CAUSE AN ACCIDENT. I HAVE TAKEN MY VEHICLE IN NUMEROUS TIMES AND SPENT OVER 2K ON REPAIRS. CURRENTLY MY VEHICLE DOES NOT HAVE A CHECK ENGINE LIGHT ON, NO CODES. IT APPEARS THAT…
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2014 CHEVY EQUINOX WILL STALL WHEN ACCELERATING. THIS HAPPENS AT ANYTIME WHILE DRIVING YOU GO TO ACCELERATE AND THE CAR TURNS OFF, THIS COULD POTENTIALLY CAUSE AN ACCIDENT. I HAVE TAKEN MY VEHICLE IN NUMEROUS TIMES AND SPENT OVER 2K ON REPAIRS. CURRENTLY MY VEHICLE DOES NOT HAVE A CHECK ENGINE LIGHT ON, NO CODES. IT APPEARS THAT EVERYTHING IS OPERATING NORMALLY. IT IS NOT, I WILL NOT LET MY DAUGHTER DRIVE THIS CAR BECAUSE I AM WORRIED THAT SHE COULD BE INVOLVED IN AN ACCIDENT. I RECENTLY FOUND THAT GM HAD IDENTIFIED THAT THIS VEHICLE CONSUMES A LARGE AMOUNT OF OIL AND IT CAUSING ISSUES SIMILAR TO WHAT I AM REPORTING. ONLY ISSUE IS THEY ARE REQUIRING A OIL CONSUMPTION TEST REQUIRING MULTIPLE VISITS TO THE DEALERSHIP OVER AN EXTENDED PERIOD OF TIME. WHICH I HAVE DONE AND THEY STILL SAY ITS NOT THEIR PROBLEM. IN THE MEAN TIME I AM GOING TO CONTINUE TO STALL PULLING INTO TRAFFIC, PUTTING MY LIFE AND OTHERS LIFE AT RISK. THERE NEEDS TO BE A MANDATORY RECALL AND CORRECT THIS ISSUE. MY LAST TWO OIL CHANGES I HAD LESS THAN 2.5 QUARTS LEFT. THERE IS NO LEAK ON MY VEHICLE, AND I CHANGE MY OIL ABOUT EVERY 5K MILES PER MANUFACTURER SUGGESTIONS.
NHTSA ODI #11298437
75,000 miles · Aug 27, 2019
EnginePower TrainVisibility/wiper
WHILE DRIVING ON THE INTERSTATE DURING A RAINSTORM AND USING THE WIPERS AT HIGH SPEED THE WIPER TRANSMISSION LINKAGE DISENGAGED AND OPERATION IMMEDIATELY CEASED. VISIBILITY WAS COMPLETELY ZERO AND VERY NERVE RACKING WHEN YOU ARE DRIVING AT A HIGHER RATE OF SPEED. WHILE ON THE HIGHWAY THE VEHICLE WENT INTO LIMP HOME MODE AND …
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WHILE DRIVING ON THE INTERSTATE DURING A RAINSTORM AND USING THE WIPERS AT HIGH SPEED THE WIPER TRANSMISSION LINKAGE DISENGAGED AND OPERATION IMMEDIATELY CEASED. VISIBILITY WAS COMPLETELY ZERO AND VERY NERVE RACKING WHEN YOU ARE DRIVING AT A HIGHER RATE OF SPEED. WHILE ON THE HIGHWAY THE VEHICLE WENT INTO LIMP HOME MODE AND THE CHECK ENGINE LIGHT CAME ON. THE CALL SHAFT ACTUATORS HAD FAILED AND WERE SUBSEQUENTLY REPLACED. THE 2.4L ECOTEC ENGINE CONSUMES AN ABNORMAL AMOUNT OF OIL. MORE THAN 1 QUART PER THOUSAND MILES. MILAGE IS APPROXIMATELY 75,000 MILES. ALSO HAS INTERMITTENT HESITATION WHEN ACCELERATING WITH A DISTINCT "JERK". ACCELERATOR POSITION SENSOR FAILED AT 35K MILES.
NHTSA ODI #11246746
78,000 miles · Aug 7, 2019
Fuel/propulsion SystemPower Train
CHEVY EQUINOX 2014 ENGINE DIED WHEN IDLING OR AT A STOP. HAPPENED FREQUENTLY WHILE IN SLOW TRAFFIC. HAPPENED WHEN MAKING LEFT TURN ACROSS TWO LANES OF ONCOMING TRAFFIC. ERROR CODE P0010 AND P0011. PROBLEM WAS CAUSED BY CAMSHAFT ACTUATOR SOLENOID VALVE.
NHTSA ODI #11242387
93,000 miles · Jun 8, 2019
EnginePower Train
VEHICLE DIES INTERMITTENTLY THROUGHOUT ALL DRIVING RANGES. FROM IDLING TO DRIVING AT ROAD SPEEDS. MULTIPLE TIMES IN A TRIP OR RANDOMLY.
NHTSA ODI #11218664
75,000 miles · May 14, 2019
EnginePower Train
VEHICLE SHAKES WHEN DRIVING, ESPECIALLY ON HIGHWAY, SLUGGISH TO ACCELERATE, MAKING HIGHWAY DRIVING FEARFUL. VEHICLE ALSO IS ROUGH AT IDLE, WITH POSSIBLE DYING OF ENGINE AT STOP LIGHTS. 8 REPAIRS SINCE JULY, 2017 - ALL RELATIVE TO SAME ISSUE - CAMSHAFT/EXHAUST. THIS CURRENT REPAIRS HAS BEEN FOR THE BALANCING SHAFT/WATER PUMP …
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VEHICLE SHAKES WHEN DRIVING, ESPECIALLY ON HIGHWAY, SLUGGISH TO ACCELERATE, MAKING HIGHWAY DRIVING FEARFUL. VEHICLE ALSO IS ROUGH AT IDLE, WITH POSSIBLE DYING OF ENGINE AT STOP LIGHTS. 8 REPAIRS SINCE JULY, 2017 - ALL RELATIVE TO SAME ISSUE - CAMSHAFT/EXHAUST. THIS CURRENT REPAIRS HAS BEEN FOR THE BALANCING SHAFT/WATER PUMP CHAIN, TENSIONER AND GASKETS, SEALS, ETC. I HAVE DONE A TIMELINE OF ISSUES/REPAIRS TO TRY TO TAKE ON GM. GOOD LUCK I REALIZE. FROM THE 7 DEALERSHIP TRIPS IN THE LAST YEAR THEY APPEAR TO ALL HAVE BEEN RELATED TO THE INITIAL DAMAGE TO THE EXHAUST/CAMSHAFT REPAIRS AS EACH AND EVERY TIME SINCE THEN, EITHER THE EXHAUST OF THE CAMSHAFT HAS BEEN REPAIRED IN ONE WAY OR ANOTHER. THE INITIAL ISSUE WAS SLUGGISH ACCELERATION, ENGINE LIGHT ON. REPAIRED EXHAUST AND INTAKE CAMSHAFT ACTUATORS. THEN THE ALTERNATOR/BELT WENT OUT (NOT COUNTED IN THE 7 - HAD REPAIRED ELSEWHERE). I DIDN'T KNOW THEY FAILED FROM OIL ALL OVER THEM UNTIL THEY STARTED TO FAIL AGAIN AND LOOKED UNDER HOOD AND SAW OIL ALL OVER THE THING. TOOK TO DEALERSHIP WHERE THEY REPLACED R+R SEAL, PULLEY, BELT AND BALANCER. SINCE THEN WE HAVE HAD THE BALANCER 2X, TIMING CHAIN 3X, TENSIONER 3X.
NHTSA ODI #11207479
76,000 miles · Feb 11, 2019
EnginePower Train
IT WAS A VERY COLD MORNING AND I WAS DROPPING MY DAUGHTER OFF AT SCHOOL ON MY WAY TO WORK ON A STATE RT. MY ENGINE STARTED MAKING A WEIRD NOISE AND THE LOW OIL PRESSURE LIGHT CAME ON AND INSTRUCTED ME TO TURN THE CAR OFF. I PULLED OVER AND WHEN I GOT OUT OF THE CAR I NOTICED THAT ALL OF THE OIL HAD LEAKED OUT OF MY CAR ONTO THE …
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IT WAS A VERY COLD MORNING AND I WAS DROPPING MY DAUGHTER OFF AT SCHOOL ON MY WAY TO WORK ON A STATE RT. MY ENGINE STARTED MAKING A WEIRD NOISE AND THE LOW OIL PRESSURE LIGHT CAME ON AND INSTRUCTED ME TO TURN THE CAR OFF. I PULLED OVER AND WHEN I GOT OUT OF THE CAR I NOTICED THAT ALL OF THE OIL HAD LEAKED OUT OF MY CAR ONTO THE GROUND. LUCKILY, MY HUSBAND WAS OFF WORK THAT MORNING AND ABLE TO COME AND PICK ME UP BEFORE I FROZE TO DEATH. A TOW TRUCK TOOK MY VEHICLE TO THE SHOP THAT WORKS ON OUR CARS. THEY WANTED NOTHING TO DUE WITH IT DUE TO THE FACT THAT THIS WAS A KNOWN PROBLEM FOR THE YEAR MAKE A MODEL OF MY VEHICLE. THEY GAVE US A COPY OF A BULLETIN THAT WAS SENT OUT BY GM, REF # 14882, STATING THE EXACT SITUATION THAT OCCURRED WITH MY VEHICLE. WE HAD IT TOWED TO A DEALERSHIP AND THEY INFORMED US THAT MY VIN # WAS NOT COVERED. HOW COULD THIS BE OK? IF THERE IS A FAULTY PART INSTALLED INTO A VEHICLE, HOW CAN THE CUSTOMER BE RESPONSIBLE FOR PAYING FOR THE REPAIRS? IF YOU SEARCH THIS EXACT SITUATION ON THE INTERNET, YOU WILL FIND SEVERAL COMPLAINTS SIMILAR TO MINE. ON TOP OF BEING RESPONSIBLE FOR OVER 2000.00 IN REPAIRS, THEY ALSO CHARGED ME FOR AN OIL CHANGE AND ALIGNMENT. HOW IS THIS GOOD BUSINESS?
NHTSA ODI #11176389
81,000 miles · Feb 11, 2019
EnginePower Train
YOUR GM BULLETIN 14882 SHOULD BE A COMPLETE RECALL FOR ALL EQUINOX'S. THIS PART IS HAZARDOUS, AND HAS COST WAY TOO MANY PEOPLE ALOT OF MONEY. I HAVE MAINTAINED MY VEHICLE THAT I HAVE ONLY HAD 1 YEAR AND NOW BECAUSE OF YOUR "SPECIAL" BULLETIN AND BULLCRAP THAT IT WASN'T BUILT IN A SPECIAL PLANT I HAVE TO SPEND MORE THEN WHAT TH…
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YOUR GM BULLETIN 14882 SHOULD BE A COMPLETE RECALL FOR ALL EQUINOX'S. THIS PART IS HAZARDOUS, AND HAS COST WAY TOO MANY PEOPLE ALOT OF MONEY. I HAVE MAINTAINED MY VEHICLE THAT I HAVE ONLY HAD 1 YEAR AND NOW BECAUSE OF YOUR "SPECIAL" BULLETIN AND BULLCRAP THAT IT WASN'T BUILT IN A SPECIAL PLANT I HAVE TO SPEND MORE THEN WHAT THE TRUCK IS WORTH TO PUT A BRAND NEW MOTOR IN MY SUV. AS I WAS DRIVING DOWN A BUSY HIGHWAY MY VEHICLE DIED IN THE MIDDLE OF THE ROAD IN -55 DEGREE WEATHER. IN CONDITIONS THAT THE PCV REAR SEAL SYSTEM CANNOT HANDLE AND YOU ALL KNOW THIS, BUT REFUSE TO TAKE ACTION. HOW CAN YOU BE OK WITH THIS, AND ALLOW PEOPLE TO CONTINUE PURCHASE THESE VEHICLES? NO AT CHEVY, GM, NOR AT THE DEALERSHIP SEEM WILLING TO HELP IN ANY SENSE AND IT IS REALLY SAD, WE HAVE BEEN BUYING CHEVY SINCE AS LONG AS I CAN REMEMBER, AND IT LOOKS LIKE I MAY HAVE TO START LOOKING AT NISSAN OR EVEN FORD BECAUSE AT LEAST THEY CARE ABOUT THEIR CUSTOMERS. 1 YEAR I OWNED THE VEHICLE, AND I EITHER HAVE TO USE IT AS A LAWN ORNAMENT - OR PAY $8,100.00 TO FIX IT - UNREAL.
NHTSA ODI #11176276
104,750 miles · Feb 6, 2019
Power Train
ON THURSDAY, 31 JANUARY I WAS DRIVING MY 2014 CHEVY EQUINOX HOME FROM WORK ON THE HIGHWAY DOING ABOUT 60-62 MPH AND HEARD A POPPING NOISE FOLLOWED UP WITH MY CAR MAKING A LOUD NOISE AND THE DISPLAY STATING THE CAR WAS LOW ON OIL AND THE ENGINE WAS POWERING DOWN, TO STOP THE CAR IMMEDIATELY. LUCKILY I WAS ABLE TO PULL INTO A LOC…
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ON THURSDAY, 31 JANUARY I WAS DRIVING MY 2014 CHEVY EQUINOX HOME FROM WORK ON THE HIGHWAY DOING ABOUT 60-62 MPH AND HEARD A POPPING NOISE FOLLOWED UP WITH MY CAR MAKING A LOUD NOISE AND THE DISPLAY STATING THE CAR WAS LOW ON OIL AND THE ENGINE WAS POWERING DOWN, TO STOP THE CAR IMMEDIATELY. LUCKILY I WAS ABLE TO PULL INTO A LOCAL MUFFLER SHOP BEFORE MY CAR DIED. THEY WERE ABLE TO DIAGNOSE THE PROBLEM AFTER SOME DIAGNOSTICS AND STATED THAT THEY HAD SEEN THIS SAME ISSUE RECENTLY WITH MULTIPLE CHEVY EQUINOX'S. THEY ALSO INFORMED ME OF A TSB DATED JAN 22, 2016. THE REF # IS PIP5093B. THEY WERE UNABLE TO REPAIR MY VEHICLE AND RECOMMENDED THAT I CONTACT CHEVY ABOUT A POSSIBLE RECALL AND TO HAVE THE VEHICLE TOWED TO A DEALERSHIP. AS SOON AS I CALLED THE DEALERSHIP, I TOLD THE GENTLEMAN I HAD A CHEVY EQUINOX WITH A MAJOR OIL LEAK. HE IMMEDIATELY TOLD ME IT WAS THE REAR MAIN SEAL. I ASKED HIM HOW HE KNEW THAT AND HE STATED THAT WITH THE COLD WEATHER WE HAVE BEEN HAVING THAT HE HAD A FEW OTHERS IN THE SHOP CURRENTLY THAT WERE GETTING REPAIRED FOR THE SAME ISSUE. I ASKED IF THERE WAS ANY TYPE OF RECALL OR ANYTHING AND WAS TOLD IT WAS NOT. I CONTACTED CHEVY AND ASKED ABOUT THE ISSUE. I TRIED TO STRESS MY CONCERN WITH THE FACT THAT THIS HAS BEEN HAPPENING SO MUCH RECENTLY WITH THE HOPES THAT THIS WOULD BE LOOKED INTO BY CHEVY. A CASE WAS IMMEDIATELY CREATED, AND I WAS TOLD THAT I WOULD HAVE TO HAVE THE VEHICLE OFFICIALLY DIAGNOSED BY A CHEVY DEALERSHIP BEFORE ANYTHING COULD BE DONE. SO I HAD MY VEHICLE TOWED TO A CHEVY DEALERSHIP SINCE IT WAS NOT DRIVABLE. WHILE THE TOW TRUCK OPERATOR WAS LOADING MY CAR FOR TRANSPORT, HE INFORMED ME THAT HE HAD RECENTLY TOWED MULTIPLE EQUINOX'S RECENTLY DUE TO THE SAME MASSIVE OIL LEAK. THE DEALERSHIP CONTACTED ME AND CONFIRMED THE ISSUE WAS THE REAR MAIN SEAL. I WAS TOLD THAT THE COST OF REPAIRS WOULD BE $2,184.00 + TAX.
NHTSA ODI #11174806
66,000 miles · Feb 2, 2019
Power Train
VEHICLE HAS 66,000 MILES ON IT AND IS A 2014. BOUGHT THE VEHICLE USED. ALWAYS HAD OIL CHANGED ON TIME AND TOOK VERY GOOD CARE OF VEHICLE. WHILE DRIVING ON A MORNING IT WAS -5 DEGREES OUTSIDE THE CHECK ENGINE AND THE OIL LIGHT CAME ON. A MINUTE LATER, THE MOTOR SHUT OFF. THE CAR STARTED BACK UP BUT WAS TOWED TO OUR MECHANICS GARA…
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VEHICLE HAS 66,000 MILES ON IT AND IS A 2014. BOUGHT THE VEHICLE USED. ALWAYS HAD OIL CHANGED ON TIME AND TOOK VERY GOOD CARE OF VEHICLE. WHILE DRIVING ON A MORNING IT WAS -5 DEGREES OUTSIDE THE CHECK ENGINE AND THE OIL LIGHT CAME ON. A MINUTE LATER, THE MOTOR SHUT OFF. THE CAR STARTED BACK UP BUT WAS TOWED TO OUR MECHANICS GARAGE. OUR MECHANIC COMPLETED A DIAGNOSTIC AND RULED THE PROBLEM TO BE THE PCV/REAR SEAL. I CALLED GM MOTORS BECAUSE I SAW A GM BULLETIN STATING THAT THIS HAS BEEN AN ONGOING ISSUE WITH THIS YEAR, MAKE AND MODEL OF VEHICLE. THEY INFORMED ME THAT OUR VIN WAS NOT COVERED BECAUSE THE CAR'S PARTS WERE NOT MANUFACTURED IN A SPECIFIC FACTORY. I REQUESTED AN EXPLANATION AS TO WHY THAT MATTERS IF IT IS STILL HAPPENING TO OUR VEHICLE. GM REFUSED TO GIVE ME AN ANSWER. THEY SUGGESTED THAT I TOW MY VEHICLE TO A GM DEALERSHIP TO GET THE DIAGNOSTICS FROM THEM. I DID SO. IT COST $95. GM ESCALATED MY ISSUE WITHIN THE COMPANY. I WAITED 3 DAYS FOR AN ANSWER AS TO IF THEY WOULD HELP PAY FOR THE COST TO FIX THIS PROBLEM-WHICH THE DEALERSHIP STATED WOULD COST $1800.00. GM CALLED ME BACK AND SAID THEY CANNOT HELP AND THERE IS NOTHING THEY CAN DO. I WILL CONTINUE TO LOOK FURTHER INTO THIS ISSUE AND FILE MORE COMPLAINTS. THE CUSTOMER SERVICE WAS POOR AND THE REPRESENTATIVE THAT MY CASE WAS PUSHED UP TO WAS EXTREMELY RUDE AND NOT HELPFUL. I ASKED THEM TO HELP PAY FOR A RENTAL VEHICLE WHILE OUR CAR GETS FIXED AND THEY REFUSED.
NHTSA ODI #11173717
107,000 miles · Jan 31, 2019
EnginePower Train
TL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. WHILE DRIVING 65 MPH, THE VEHICLE STARTED TO DECELERATE INDEPENDENTLY, THE OIL PRESSURE WARNING INDICATOR ILLUMINATED, AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THA…
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TL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. WHILE DRIVING 65 MPH, THE VEHICLE STARTED TO DECELERATE INDEPENDENTLY, THE OIL PRESSURE WARNING INDICATOR ILLUMINATED, AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE PCV VALVE WAS OBSTRUCTED. THE BLOCKAGE CAUSED SIGNIFICANT PRESSURE IN THE ENGINE, WHICH CAUSED THE REAR MAIN SEAL BETWEEN THE ENGINE AND TRANSMISSION TO ALLOW OIL TO POUR FROM THE SEAL. THE VEHICLE WAS NOT REPAIRED. TIM LALLY CHEVROLET (LOCATED AT 24999 MILES RD, BEDFORD HEIGHTS, OH 44128, (440) 232-2000) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-5027280547. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.
NHTSA ODI #11173345
NHTSA investigations
2EA19005 · Front Wiper Transmission Inoperative
Opened Dec 13, 2019 · Closed Nov 28, 2022
Status: closed (inferred from source dates) · Visibility; Visibility/wiper; Visibility:windshield Wiper/washer:linkages
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
Additional source detail variants (3)
Visibility
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
Visibility:windshield Wiper/washer:linkages
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
Visibility/wiper
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
RQ18002 · Windshield Wiper Transmission Failure
Opened Nov 2, 2018 · Closed Dec 19, 2019
Status: closed (inferred from source dates) · Visibility; Visibility/wiper; Visibility:windshield Wiper/washer; Visibility:windshield Wiper/washer:linkages; Visibility:windshield Wiper/washer:motor
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Additional source detail variants (5)
Visibility
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility:windshield Wiper/washer
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility:windshield Wiper/washer:linkages
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility:windshield Wiper/washer:motor
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility/wiper
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
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