NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
217 reportsClear category filter72,543 miles · Jan 10, 2020
Electrical SystemEnginePower Train
2014 CHEVY EQUINOX WILL STALL WHEN ACCELERATING. THIS HAPPENS AT ANYTIME WHILE DRIVING YOU GO TO ACCELERATE AND THE CAR TURNS OFF, THIS COULD POTENTIALLY CAUSE AN ACCIDENT. I HAVE TAKEN MY VEHICLE IN NUMEROUS TIMES AND SPENT OVER 2K ON REPAIRS. CURRENTLY MY VEHICLE DOES NOT HAVE A CHECK ENGINE LIGHT ON, NO CODES. IT APPEARS THAT…
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2014 CHEVY EQUINOX WILL STALL WHEN ACCELERATING. THIS HAPPENS AT ANYTIME WHILE DRIVING YOU GO TO ACCELERATE AND THE CAR TURNS OFF, THIS COULD POTENTIALLY CAUSE AN ACCIDENT. I HAVE TAKEN MY VEHICLE IN NUMEROUS TIMES AND SPENT OVER 2K ON REPAIRS. CURRENTLY MY VEHICLE DOES NOT HAVE A CHECK ENGINE LIGHT ON, NO CODES. IT APPEARS THAT EVERYTHING IS OPERATING NORMALLY. IT IS NOT, I WILL NOT LET MY DAUGHTER DRIVE THIS CAR BECAUSE I AM WORRIED THAT SHE COULD BE INVOLVED IN AN ACCIDENT. I RECENTLY FOUND THAT GM HAD IDENTIFIED THAT THIS VEHICLE CONSUMES A LARGE AMOUNT OF OIL AND IT CAUSING ISSUES SIMILAR TO WHAT I AM REPORTING. ONLY ISSUE IS THEY ARE REQUIRING A OIL CONSUMPTION TEST REQUIRING MULTIPLE VISITS TO THE DEALERSHIP OVER AN EXTENDED PERIOD OF TIME. WHICH I HAVE DONE AND THEY STILL SAY ITS NOT THEIR PROBLEM. IN THE MEAN TIME I AM GOING TO CONTINUE TO STALL PULLING INTO TRAFFIC, PUTTING MY LIFE AND OTHERS LIFE AT RISK. THERE NEEDS TO BE A MANDATORY RECALL AND CORRECT THIS ISSUE. MY LAST TWO OIL CHANGES I HAD LESS THAN 2.5 QUARTS LEFT. THERE IS NO LEAK ON MY VEHICLE, AND I CHANGE MY OIL ABOUT EVERY 5K MILES PER MANUFACTURER SUGGESTIONS.
NHTSA ODI #11298437
111,286 miles · Jan 10, 2020
Engine
WHILE DRIVING ON THE HIGHWAY, THE REAR ENGINE SEAL BLEW OUT AND WITHIN A FEW MINUTES (UNKNOWINGLY MY ENGINE DRAINED COMPLETELY OF OIL) AND BY THE TIME I WAS ABLE TO GET OVER 2 LANES THE DAMAGE HAD BEEN DONE SNAPPING CONNECTING ROD AND DAMAGING AN ENTIRE CYLINDER. THERE WAS NO WARNING OF THIS ISSUE AND I FEAR THAT IF MY WIFE HAD…
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WHILE DRIVING ON THE HIGHWAY, THE REAR ENGINE SEAL BLEW OUT AND WITHIN A FEW MINUTES (UNKNOWINGLY MY ENGINE DRAINED COMPLETELY OF OIL) AND BY THE TIME I WAS ABLE TO GET OVER 2 LANES THE DAMAGE HAD BEEN DONE SNAPPING CONNECTING ROD AND DAMAGING AN ENTIRE CYLINDER. THERE WAS NO WARNING OF THIS ISSUE AND I FEAR THAT IF MY WIFE HAD BEEN DRIVING WITH MY TWO CHILDREN UNDER 4 THAT IT COULD HAVE BEEN A HUGE SAFETY CONCERN. I WAS ABLE TO RECOGNIZE THE SLIGHT NOISE AT FIRST THAT PROGRESSIVELY GOT LOUDER, BUT COULD SEE MY WIFE IGNORING IT LONG ENOUGH TO CAUSE AN ISSUE. THIS IS EXTREMELY SCARY TO ME AND AT 111K THIS SHOULD NOT HAPPEN. GM OFFERED FINANCIAL ASSISTANCE FOR THE REPAIR AT LESS THAN A 1/3 OF THE COST AND COULD NOT GET ANY EXPLANATION WHY IT IS DIFFERENT FROM BULLETIN 14882 THAT DESCRIBES THE EXACT ISSUE THAT MY CAR HAD.
NHTSA ODI #11298327
112,000 miles · Jan 9, 2020
EngineUnknown Or Other
2014 EQUINOX. LEFT TRAIL AND PUDDLE OF OIL UP TO AND INTO MY CUSTOMER'S DRIVEWAY. I HAD THE VEHICLE TOWED AND PER THE REPAIR FACILITY AND THEN LOCAL CHEVY DEALER "THIS IS A KNOW PROBLEM". THE PCV VALVE STUCK DUE TO MOISTURE IN THE ENGINE WHICH CAUSED THE ENGINE REAR OIL SEAL TO BLOW OUT. 112K MILES AND PERFECT UP TO THIS POINT.…
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2014 EQUINOX. LEFT TRAIL AND PUDDLE OF OIL UP TO AND INTO MY CUSTOMER'S DRIVEWAY. I HAD THE VEHICLE TOWED AND PER THE REPAIR FACILITY AND THEN LOCAL CHEVY DEALER "THIS IS A KNOW PROBLEM". THE PCV VALVE STUCK DUE TO MOISTURE IN THE ENGINE WHICH CAUSED THE ENGINE REAR OIL SEAL TO BLOW OUT. 112K MILES AND PERFECT UP TO THIS POINT. MY VIN # PER DEALERSHIP IS NOT COVERED UNDER WARRANTY (AS MANY ONLINE HAVE ALSO COMPLAINED).
NHTSA ODI #11298260
178,114 miles · Jan 6, 2020
Engine
HAVE HAD ONGOING OIL CONSUMPTION ISSUES. REPLACED SOLENOIDS, CAM SHAFT ACUATORS, ADDED OIL ALL THE TIME. CAR BURNS OVER 4 QUARTS OF OIL EVERY 5000 MILES. TOOK TODAY TO DEALER FOR OIL CONSUMPTION TEST, CAR BURNED 3-4 QUARTS IN LAST 1300 MILES. CAR LITERALLY DIED THERE AFTER THEY DID TEST AND PUT OIL IN (WOULD NOT RESTART) WAS TO…
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HAVE HAD ONGOING OIL CONSUMPTION ISSUES. REPLACED SOLENOIDS, CAM SHAFT ACUATORS, ADDED OIL ALL THE TIME. CAR BURNS OVER 4 QUARTS OF OIL EVERY 5000 MILES. TOOK TODAY TO DEALER FOR OIL CONSUMPTION TEST, CAR BURNED 3-4 QUARTS IN LAST 1300 MILES. CAR LITERALLY DIED THERE AFTER THEY DID TEST AND PUT OIL IN (WOULD NOT RESTART) WAS TOLD TIMING CHAIN AND PISTONS (AT LEAST) WOULD NEED REPLACED AT A COST OF OVER $3400 AT LEAST. IF ENGINE NEEDS COMPLETE REDO OVER $5000. THIS ISSUE WAS PREVALENT ON ALL CHEVY EQUINOX MODEL YEARS 2010-2-13 WITH THIS ISSUE. THERE WAS A SERVICE BULLETIN ABOUT THEM AND SPECIAL CONSIDERATIONS ERE GIVEN TO THESE OWNERS WITH THIS ISSUE. I AM BEING TOLD 2014 (WIT EXACTLY SAME MOTOR AND SAME ISSUES ) IS NOT COVERED BY GM. A SIMPLE ONLINE SEARCH YIELDS SIGNIFCANT DATA DESCRIBING EXACT SAME ISSUE ON THIS VEHICLE (2014 CHEVY EQUINOX) WITH THE 2.4 LITER 4 CYLINDER MOTOT. THIS ISSUE HAS BEEN ONGOING IN MY CAR FOR OVER 2-3 YEARS. IT FIONALLY KILLED MY MOTOR.
NHTSA ODI #11297335
107,000 miles · Dec 20, 2019
Engine
TL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. WHILE DRIVING 55 MPH, THE ENGINE REVVED AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTUR…
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TL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. WHILE DRIVING 55 MPH, THE ENGINE REVVED AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 107,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #11290374
120,462 miles · Dec 5, 2019
Engine
IN THE WINTER OF 2018 AFTER ABOUT A YEAR OF OWNING THIS VEHICLE, I STARTED HAVING ISSUES WITH THE ENGINE. THESE ECOTEC ENGINES ARE AFFECTED BY OIL CONSUMPTION PROBLEMS, GM KNEW ABOUT THIS AND DIDN'T DECIDE TO DO A RECALL OR ANYTHING LIKE THAT. THE ENGINE STARTED TO MAKE THIS GROWLING OR GRINDING NOISE IN THE ENGINE, IT WOULD STA…
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IN THE WINTER OF 2018 AFTER ABOUT A YEAR OF OWNING THIS VEHICLE, I STARTED HAVING ISSUES WITH THE ENGINE. THESE ECOTEC ENGINES ARE AFFECTED BY OIL CONSUMPTION PROBLEMS, GM KNEW ABOUT THIS AND DIDN'T DECIDE TO DO A RECALL OR ANYTHING LIKE THAT. THE ENGINE STARTED TO MAKE THIS GROWLING OR GRINDING NOISE IN THE ENGINE, IT WOULD STALL ON ME WHEN I CAME TO A STOP AT A STOP SIGN OR STOPLIGHT. THE ENGINE SEIZED ON ME WHEN I WAS BEGINNING TO MAKE A LEFT TURN AT NIGHT DURING A SNOWSTORM. THANKFULLY THERE WEREN'T REALLY ANY OTHERS DRIVING ON THE ROAD DURING THAT TIME. I HAD TO GET A NEW ENGINE DROPPED IN THE FOLLOWING MONTH OF FEBRUARY IN 2019. AS TIME WENT ON AND I DROVE THE VEHICLE WITH THE NEW ENGINE, AS OF RECENTLY I'M BEGINNING TO EXPERIENCE THE SAME SYMPTOMS OF WHICH I WAS HAVING BEFORE WHEN IT FIRST WENT OUT. IT WOULD JERK WHEN I CAME TO A STOP, THE ENGINE WOUND STALL OUT BUT CUT RIGHT BACK ON, AND IT IDLED/IDLES ROUGHLY. IN ORDER TO STOP THE STALLING AND JERKING ISSUE I WOULD HAVE TO SHIFT THE CAR INTO NEUTRAL THEN BACK INTO DRIVE SO I WON'T HOLD UP THE TRAFFIC BEHIND ME. THIS IS VERY UNSAFE, I NEVER KNOW WHEN THE ENGINE COULD GO OUT AS I'M DRIVING. GM KNEW ABOUT THESE ISSUES AND FAILED TO DO PROPER PROTOCOL. THIS IS ABSOLUTELY UNACCEPTABLE. AND I'VE NOTICED I'M NOT THE ONLY AFFECTED BY THESE ISSUES.
NHTSA ODI #11287214
135,000 miles · Nov 11, 2019
Engine
ON JANUARY 21, 2019 MY 2014 CHEVY EQUINOX'S ENGINE FROZE. I LIVE IN MICHIGAN. IT WAS COLD. THE PRESSURE BUILT UP IN THE ENGINE AND FORCED THE REAR MAIN OIL SEAL OUT. I ENDED UP ALSO HAVING TO REPLACE MY TIMING CHAIN, MANIFOLD AND SEVERAL SENSORS. MY TRUCK HAS NOT BEEN THE SAME. GM ONLY ISSUES BULLETINS FOR CERTAIN VEHICLE NUMBER…
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ON JANUARY 21, 2019 MY 2014 CHEVY EQUINOX'S ENGINE FROZE. I LIVE IN MICHIGAN. IT WAS COLD. THE PRESSURE BUILT UP IN THE ENGINE AND FORCED THE REAR MAIN OIL SEAL OUT. I ENDED UP ALSO HAVING TO REPLACE MY TIMING CHAIN, MANIFOLD AND SEVERAL SENSORS. MY TRUCK HAS NOT BEEN THE SAME. GM ONLY ISSUES BULLETINS FOR CERTAIN VEHICLE NUMBERS BUT THEY ARE AWARE THAT THE ISSUE IS EFFECTING MANY MORE EQUINOX THAN ORIGINALLY THOUGHT. IN FACT, THEY SWITCHED THE ENGINE IN 2015 DUE TO THE DESIGN FLAW. GM SHOULD BE HELD RESPONSIBLE AND THEY SHOULD BE REQUIRED TO NOTIFY ALL OWNERS OF A 2010-2014 CHEVY EQUINOX. RECALL14882 STATES MANY OF THE ISSUES CONCERNING THE 2010-2014 CHEVY EQUINOX WITH THE ECOTEC 2. 4L ENGINE. SOMETHING NEED TO BE DONE ABOUT THIS. I TRAVEL OVER 25 MILES TO WORK. WHEN MY ENGINE SHUT DOWN AND EVERYTHING LOCKED UP, I WAS FORCED TO WAIT FOR SEVERAL HOURS FOR AAA TO GET A TOW TRUCK TO ME. MY HUSBAND RESCUED ME BEFORE I FROZE AS NOTHING WORKED IN MY TRUCK. SHAME ON GM AS I KNOW THIS TRUCK IS POPULAR FOR WOMEN AND MOTHERS. THANK GOD MY DAUGHTER WAS NOT WITH ME DURING THE INCIDENT. HOW DARE GM ALLOW US TO DRIVE AROUND IN A KNOWN FAULTY VEHICLE!
NHTSA ODI #11279331
95,000 miles · Oct 18, 2019
Engine
THE ENGINE HAS BEEN BURNING OIL. I GOT REGULAR OIL CHANGES AT THE APPROPRIATE TIME. THE ENGINE BURNED MORE THAN 4 QTS OF OIL EVERY 5000 MILES. I ADDED OIL AS I WENT, 4 OR MORE QTS BETWEEN OIL CHANGES. THIS PROBLEM CAUSED THE ENGINE TO ALWAYS BE RUNNING HOT. AFTER BEING TURNED AWAY BY CHEVY, MY MECHANIC WAS ABLE TO GET APPROVAL T…
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THE ENGINE HAS BEEN BURNING OIL. I GOT REGULAR OIL CHANGES AT THE APPROPRIATE TIME. THE ENGINE BURNED MORE THAN 4 QTS OF OIL EVERY 5000 MILES. I ADDED OIL AS I WENT, 4 OR MORE QTS BETWEEN OIL CHANGES. THIS PROBLEM CAUSED THE ENGINE TO ALWAYS BE RUNNING HOT. AFTER BEING TURNED AWAY BY CHEVY, MY MECHANIC WAS ABLE TO GET APPROVAL THROUGH CHEVY CORPORATE TO DO AN ENGINE OIL CONSUMPTION TEST AFTER ITS NEXT OIL CHANGE WHICH WAS SUPPOSED TO BE THIS PAST MONDAY, 10/14/2019. AFTER THE TEST, CHEVY HAD AGREED TO COVER THE REPAIR. HOWEVER, ON SUNDAY 10/13/2019, MY CAR WOULDN'T START. I HAD IT TOWED TO MY MECHANIC WHO DIAGNOSED THAT DUE TO THE ENGINE BURNING OIL, CAUSING IT TO RUN HOT, THIS CAUSED THE TIMING CHAIN GUIDE (PLASTIC PART) TO BREAK, WHICH CAUSED ENOUGH DAMAGE AND DEBRIS TO WHERE THE WHOLE ENGINE NOW NEEDS TO BE REPLACED. THOUGH THE REASON THE ENGINE NEEDS TO BE REPLACED IS DUE TO A KNOWN FLAW THAT THIS VEHICLES ENGINE BURNS OIL, CHEVY WON'T COVER IT.
NHTSA ODI #11269362
146,012 miles · Oct 2, 2019
Engine
TL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. THE CONTACT NOTICED THAT THE ENGINE WAS BURNING EXCESSIVE OIL WHEN DRIVING. WHILE DRIVING AT A LOW RATE OF SPEED, THE SERPENTINE BELT FRACTURED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO DAN CUMMINS CHEVROLET BUICK (1020 M.L.K. JR BLVD, PARIS, KY 40361, 859-987-4345) WHERE THE…
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TL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. THE CONTACT NOTICED THAT THE ENGINE WAS BURNING EXCESSIVE OIL WHEN DRIVING. WHILE DRIVING AT A LOW RATE OF SPEED, THE SERPENTINE BELT FRACTURED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO DAN CUMMINS CHEVROLET BUICK (1020 M.L.K. JR BLVD, PARIS, KY 40361, 859-987-4345) WHERE THE CONTACT WAS INFORMED THAT THE ENGINE WAS LEAKING OIL. THE CONTACT PAID $4,750.51 FOR THE REPAIRS. THE CONTACT WAS CHARGED A DIAGNOSTIC FEE AND HAD THE FRONT AND REAR CRANK SEAL, PCV PORT, EXHAUST VALVE, CONVERTER, AND SEVERAL OTHER PARTS REPLACED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 146,012. *PM CONSUMER STATED DEALER HAS RECOMMENDED A SECOND REPAIR BUT CONSUMER WOULD NOT BE OBLIGATED TO PAY FOR IT.*JB
NHTSA ODI #11265701
104,000 miles · Sep 22, 2019
EngineFuel/propulsion SystemVehicle Speed Control
THE 2014 CHEVY EQUINOX WILL STALL WHEN ACCELERATING. THIS HAPPENS WHEN THE VEHICLE IS FIRST STARTED, THIS COULD POTENTIALLY CAUSEAN ACCIDENT. I HAVE TAKEN MY VEHICLE IN NUMEROUS TIMES AND SPENT OVER 2K ON REPAIRS. CURRENTLY MY VEHICLE DOES NOT HAVE A CHECK ENGINE LIGHT ON, NO CODES. IT APPEARS THAT EVERYTHING IS OPERATING NORMAL…
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THE 2014 CHEVY EQUINOX WILL STALL WHEN ACCELERATING. THIS HAPPENS WHEN THE VEHICLE IS FIRST STARTED, THIS COULD POTENTIALLY CAUSEAN ACCIDENT. I HAVE TAKEN MY VEHICLE IN NUMEROUS TIMES AND SPENT OVER 2K ON REPAIRS. CURRENTLY MY VEHICLE DOES NOT HAVE A CHECK ENGINE LIGHT ON, NO CODES. IT APPEARS THAT EVERYTHING IS OPERATING NORMALLY. IT IS NOT, I WILL NOT LET MY WIFE DRIVE THIS CAR BECAUSE I AM WORRIED THAT SHE COULD BE INVOLVED IN AN ACCIDENT. I RECENTLY FOUND THAT GM HAD IDENTIFIED THAT THIS VEHICLE CONSUMES A LARGE AMOUNT OF OIL AND IT CAUSING ISSUES SIMILAR TO WHAT I AM REPORTING. ONLY ISSUE IS THEY ARE REQUIRING A OIL CONSUMPTION TEST REQUIRING MULTIPLE VISITS TO THE DEALERSHIP OVER AN EXTENDED PERIOD OF TIME. IN THE MEAN TIME I AM GOING TO CONTINUE TO STALL PULLING INTO TRAFFIC, PUTTING MY LIFE AND OTHERS LIFE AT RISK. THERE NEEDS TO BE A MANDATORY RECALL AND CORRECT THIS ISSUE. THE ATTACHED PICTURE SHOWS THE LAST TWO OIL CHANGES AND THE AMOUNT OF OIL RETRIEVED. MY MOST RECENT I HAD LESS THAN 2.5 QUARTS LEFT. THERE IS NO LEAK ON MY VEHICLE, AND I CHANGE MY OIL ABOUT EVERY 5K MILES PER MANUFACTURER SUGGESTIONS.
NHTSA ODI #11257217
NHTSA investigations
2EA19005 · Front Wiper Transmission Inoperative
Opened Dec 13, 2019 · Closed Nov 28, 2022
Status: closed (inferred from source dates) · Visibility; Visibility/wiper; Visibility:windshield Wiper/washer:linkages
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
Additional source detail variants (3)
Visibility
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
Visibility:windshield Wiper/washer:linkages
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
Visibility/wiper
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
RQ18002 · Windshield Wiper Transmission Failure
Opened Nov 2, 2018 · Closed Dec 19, 2019
Status: closed (inferred from source dates) · Visibility; Visibility/wiper; Visibility:windshield Wiper/washer; Visibility:windshield Wiper/washer:linkages; Visibility:windshield Wiper/washer:motor
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Additional source detail variants (5)
Visibility
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility:windshield Wiper/washer
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility:windshield Wiper/washer:linkages
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility:windshield Wiper/washer:motor
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility/wiper
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
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