2013 Chevrolet Equinox

TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 3 MPH IN REVERSE, A LOAD ROARING NOISE EMITTED FROM THE ENGINE. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS UNABLE TO LOCATE THE DEFECT. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. UPDATED 2/11/14*CN ANOTHER DEALER INFORMED THE CONSUMER, THE NOISE WAS COMING FROM THE HIGH VALVE FUEL PUMP ON THE ENGINE AND IN THE GAS TANK. THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 02/18/14

2013 EQUINOX LT WAS STRUCK ON PASSENGER SIDE BY A 2012 HYUNDAI SONATA WHILE DOING UNDER 10 MPH. THE SPEED LIMIT WAS 35 MPH FOR THE SONATA. THE FORCE OF THE IMPACT CAUSED THE EQUINOX TO ROLL OVER ONTO ITS SIDE AND ONLY THE SIDE AIRBAGS TO DEPLOY. EQUINOX RECEIVED DAMAGE TO ALL AREAS OF THE VEHICLE EXCEPT PASSENGER SIDE FENDER AND FRONT END.

TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX EQUIPPED WITH MICHELIN LATITUDE TOUR TIRES, SIZE P255/65R/17. THE CONTACT STATED THAT THE TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE REAR PASSENGER SIDE TIRE HAD MULTIPLE HOLES ON THE SIDEWALL. THE CONTACT REPLACED THE TIRE BUT THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13T006000 (TIRES) THAT COULD HAVE BEEN RELATED TO THE FAILURE BUT DID NOT INCLUDE THE TIRE SIZE OF THE SPECIFIC TIRES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE TIRES WERE REPLACED. THE APPROXIMATE FAILURE MILEAGE OF THE TIRES AND VEHICLE WAS 6,000. *TR

TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, SHE APPLIED THE BRAKES AND HEARD A LOUD SQUEALING NOISE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE NOISE WAS THE RESULT OF MOISTURE. THE FAILURE RECURRED EACH MORNING. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 550.

CPSC#I1360158A. 2013 CHEVROLET EQUINOX. CONSUMER STATED WHEN SHE PRESSED THE ACCELERATOR HER CAR REVERSED WHILE IT WAS STILL IN DRIVE. *LN THE CONSUMER STATED SHE IMMEDIATELY APPLIED THE BRAKE, ONCE THE VEHICLE WENT INTO REVERSE. THE CONSUMER STATED IT FELT AS THOUGH,THE VEHICLE WAS IN NEUTRAL ON A HILL. SHE MANAGED TO PUT THE VEHICLE IN PARK, THEN IN DRIVE AGAIN, AND ONCE SHE PRESSED THE ACCELERATOR, THE VEHICLE WENT FORWARD, WITHOUT INCIDENT. ALSO, WITHIN THE LAST SIX MONTHS, THE CONSUMER EXPERIENCED ELECTRICAL/COMPUTER RELATED PROBLEMS.

THE EXTREME SLOPE OF THE WINDSHIELD AND EXTENSIVE DASHBOARD SURFACE TOP, COMBINED WITH MY SLOPED DRIVEWAY PRODUCES A SEVERE GLARE THAT REDUCES VISIBILITY TO THE POINT WHERE I AM FORCED TO INCH INTO MY GARAGE. THE GREY DASHBOARD BECOMES THE DOMINATE VISIBLE ELEMENT, REFLECTED ONTO THE WINDSHIELD IN A MANNER SIMILAR TO A HEADS UP DISPLAY. DAYLIGHT IS THE MOST CRITICAL TIMEFRAME. ADDING A BLACK CARPET DASHBOARD COVER REDUCED BUT DID NOT ELIMINATE THE PROBLEM. I WOULD EXPECT TALLER DRIVERS WOULD HAVE AN EVEN GREATER PROBLEM. DRIVING IN NORMAL LIGHTING CONDITIONS DOES NOT APPEAR TO BE AN ISSUE, HOWEVER THE TRANSITION INTO A LOW LEVEL LIGHTED AREA IS A REAL SAFETY CONCERN. THE VEHICLE HAS AUTOMATIC HEADLIGHTS, TURNING THEM ON OR OFF DID NOT HELP. *TR

AFTER DRIVING THE 2013 EQUINOX OFF THE DEALER LOT WITH 5 MILES ON THE SPEEDOMETER, THE RADIO SCREEN BEGAN TO SCRAMBLE. A FEW DAYS LATER, THE BACKUP SCREEN DID NOT WORK, AND GOES BLANK, THE RADIO SCREEN BEGINS TO FLICKER, SCRAMBLES, AND BLANKS OUT. CONTACTED THE DEALER AND THAT FRIDAY THE DEALER CHECKED IT AND ORDERED THE PART. ON APRIL 19, AT THE DEALER WE WERE TOLD THEY ORDERED THE WRONG PART, NO EXPLANATION NO COMMUNICATION. ON MAY 10 RETURNED TO DEALER AND THEY REPLACED THE RADIO SCREEN. ON THE WAY HOME THE RADIO SCREEN FLICKERED. THE FOLLOWING DAY THE BACKUP CAMERA DID NOT WORK. CONTACTED THE GENERAL MANAGER ON MAY 11 AND WAS TOLD THEY WOULD GET BACK WITH US THE FOLLOWING MONDAY. WE CALLED MAY 16TH AND THE GM GAVE A LAME EXCUSE, ON MAY 17 WE ARE RETURNING TO THE DEALER TO GET THE PROBLEM RESOLVED. WE LIVE 70 MILES FROM THE DEALER. A $28K PURCHASE AND NO ONE CAN FIGURE IT OUT NOR OWN UP TO THE FACT THAT THEY HAVE LOUSY SERVICE AND COMMUNICATION SKILLS. SIGNED DISAPPOINTED IN GM PRODUCTS! *TR