2013 Chevrolet Equinox

WHILE DRIVING IN HEAVY RAIN IN FREEWAY TRAFFIC AT APPROXIMATELY 60MPH WITH FLOW OF TRAFFIC, FRONT WIPER BLADES STOPPED MOVING. MANAGED TO MOVE VEHICLE TO SAFETY AND DISCOVERED WIPERS STILL MOVED FREELY BUT WIPER MOTOR WOULD NOT MOVE WIPER ARMS. NOTIFIED OF RECALL PREVIOUS WEEK, HOWEVER DEALER NOTIFICATION INDICATED PARTS WERE NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY: WINDSHIELD); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

" WINDSHIELD WIPER MODULES RECALL"- IT WAS RAINING DECEMBER 6, 2016. IT WAS THE FIRST DAY OF HURRICANE MATHEW AND THE JOB RELEASE US EARLY. MY CAR WAS IN MOTION ON THE STREET. I TURNED MY WIND SHIELD WIPERS ON AND IT WIPED. ONE TIME ACROSS THE WINDSHIELD AND STOPPED. I HAD NO VISIBILITY AND TRIED GET OFF THE ROAD AND CALL FOR HELP. I CALLED COGGIN CHEVROLET AND TALKED TO MICHELLE IN SERVICE. PER MICHELLE. THEY WILL BE CLOSED ON FRIDAY. I DROPPED MY CAR AT 7AM 10/8. THE GATE WAS OPEN BUT SERVICE WAS CLOSED. I RETURNED TO COGGIN CHEVROLET ON 10/10 AT 07:00. MY SERVICE ADVISOR WAS MIKE HOPPER. AT FIRST MIKE DIDN'T EVEN WANT TO GIVE ME A LOANER. RELUCTANTLY, I WAS GIVEN A LOANER. I RECEIVED A CALL BACK FROM MIKE SAYING REPAIR NEEDED IS AROUND $420.00 WINDSHIELD WIPER TRANSMISSION. BECAUSE THEY ARE UNSURE IF THAT IS APART OF THE RECALL. THEY THREATEN TO CHARGE HER CREDIT CARD IF THE LOANER WASN'T RETURN ON 10/11 AND NOT HONOR THE RECALL TO TEMPORARY FIX UNTIL THE REMEDY IS IN PLACE.

TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING 55 MPH, THE WINDSHIELD WIPERS WERE ACTIVATED BUT FAILED TO FUNCTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I CALLED GM AND MY DEALER SEVERAL TIMES IN THE PAST YEAR DUE TO WIPERS STOPPING SUDDENLY CAUSING NO VISIBILITY. I HAD TO LEAVE MY VEHICLE ROADSIDE SEVERAL TIMES. I HAVE TRIED REPAIRS WHICH WERE ONLY TEMPORARY. I WAS TOLD THERE WERE NO RECALLS. I FINALLY RECEIVED A RECALL LETTER AND CALLED THE DEALER AS WELL AS GM AND WAS TOLD THEY DO NOT HAVE THE PARTS YET THEREFORE THERE IS NOTHING THAT CAN BE DONE FOR ME. I WAS TOLD THE DEALER ALSO DOES NOT KEEP A LIST OF AFFECTED VEHICLES AND IT IS UP TO ME TO CONTACT THE DEALER WEEKLY TO SEE IF THE PART IS AVAILABLE. THIS IS VERY UNSAFE AND I CAN ONLY WONDER HOW MANY PEOPLE MAY HAVE DIED DUE TO THIS ISSUE.

TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING 70 MPH IN INCLEMENT WEATHER, THE WINDSHIELD WIPERS WERE ACTIVATED BUT FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WIPER LINKAGE BUSHING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/03/17*LJ *TR