2013 Chevrolet Equinox

IN JANUARY 2018 I TOOK MY 2013 EQUINOX IN TO THE DEALER FOR AN ENGINE KNOCKING NOISE. I WAS TOLD THE NOISE WAS CAUSED BY THE ENGINE OIL BEING 3 QUARTS LOW. THE OIL WAS CHANGED AND THE DEALER SUGGESTED AN OIL CONSUMPTION TEST. I WENT BACK IN EVERY 500 TO 1,000 MILES. I WAS DUE FOR AN OIL CHANGE AND TOOK IT TO THE DEALER ON 6/21/18. THE DEALER SAID IT WAS CONFIRMED THAT THE ENGINE WAS CONSUMING TOO MUCH OIL AND THAT "MAJOR HEART SURGERY" FOR THE ENGINE WAS NEEDED. THE PISTON RINGS WERE CARBONED CAUSING EXCESSIVE OIL CONSUMPTION. THIS REQUIRED PISTON, CONNECTING ROD AND BEARING REPLACEMENT. THEY QUOTED $2,400 FOR THE REPAIR AND SAID IT WAS OUT OF WARRANTY. I ASKED IF ANYTHING COULD BE DONE AND THEY SAID THEY WOULD CHECK. I WAS CALLED THE NEXT DAY AND TOLD THEY WOULD ONLY COVER 30% BECAUSE I WAS 281 DAYS OUT OF WARRANTY AS OF 6/21/18. THE ISSUE STARTED 150 DAYS PRIOR IN JANUARY. THE CAR HAS ONLY 89,000 MILES ON IT. I DID SOME RESEARCH AND FOUND THAT THIS IS A VERY COMMON ISSUE WITH 2013'S. IT ALSO APPEARS TO BE AN ISSUE WITH 2011 AND 2012 MODEL YEARS. WHY IS GM NOT EXTENDING THE WARRANTY FOR 2013'S WHEN THIS IS A KNOWN ISSUE? I CONTACTED GM DIRECTLY AND WAS TOLD THAT 30% OFF WAS THE BEST THAT THEY CAN DO. THE REPAIRS WERE COMPLETED 7/5/18. GM NEEDS TO ADDRESS THE ISSUE WITH SOME KIND OF RECALL OR EXTEND THE WARRANTY FOR THIS ISSUE SO THAT I CAN RECOUP THE $1,700 THAT I PAID FOR THIS REPAIR.

MY 2013 CHEV EQUINOX BEGAN HAVING ISSUE WITH OIL CONSUMPTION SHORTLY AFTER I BOUGHT IT USED 6-11-16. IT WAS COMPLETELY OUT OF OIL.THIS INVOLVES HAVING THEM CHECK MY OIL EVERY 500 MILES. THEY RAN ME A LITTLE OVER 12,000 MILES DOING THIS TEST NOT ONCE BUT TWICE!!! I WAS ADVISED BY DEALER HUFFMAN CHEV FRANKFORT KY THAT THIS WAS AN ISSUE WITH EQUINOX AND TO GET GM TO TAKE CARE OF WOULD HAVE TO DO OIL CONSUMPTION TEST. THE CAR RAN OUT OF OIL SEVERAL TIMES. WAS KNOCKING AND NOT SAFE TO DRIVE BUT THE DEALER MADE ME DO THE TEST TWICE AND THEN AFTER MY CAR STOPPED IN THE MIDDLE OF THE ROAD AND TOOK IT IN WAS ADVISED I NEED NEW ENGINE. NOW GM SAYS MY CAR ISN'T PART OF THE ENGINE DESIGN FLAW..WHICH THEY ACKNOWLEDGE THERE IS A DESIGN FLAW...EVEN THOUGH WHAT HAPPENED IS EXACTLY WHAT THEY DESCRIBE AS PROBLEM. STOPPING IN THE MIDDLE OF THE ROAD WAS A BIG DEAL TO ME AND THE KNOCKING AND BANGING WHEN TRYING TO STOP WHEN I WAS GOING THRU "OIL CONSUMPTION" TESTS WAS A CONCERN. EVERYONE NOW SAYS IT IS NOT THERE PROBLEM IT IS SOMEONE ELSE'S. THERE ARE A LOT OF COMPLAINTS AGAINST GM FOR THIS ISSUE IF YOU LOOK ON WEB. I PUT MAY 26 2018 AS START BUT BEEN GOING ON FOR OVER YEAR THAT WAS THE DATE IT STOPPED IN ROAD

THE ENGINE DOES NOT CONSUME OIL PROPERLY AND USES AN EXCESSIVE AMOUNT OF OIL. THE CAR HAS HAD REGULAR AND ON TIME MAINTENANCE AND OIL CHANGES. THERE IS NO WARNING OR NOTICE WHEN THE OIL IS LOW AND THIS CAN CAUSE ENGINE FAILURE WHILE DRIVING AND I WOULD HAVE NOT NOTICE. THE CHEVROLET DEALERSHIP SAYS THEY HAVE SEEN THIS A LOT IN THESE CARS. THE DEALERSHIP SAID THE SOLUTION IS THE CAR NEEDS NEW PISTONS A $2,000 REPAIR. THE CAR HAS ONLY 72,000 MILES ON IT. THE CAR ALSO NEEDS NEW TIMING CHAINS AND THE DEALERSHIP SAID THEY ALSO SEE THIS A LOT. ANOTHER $2,000 REPAIR. THE TIMING CHAIN PROBLEM CAUSED THE CAR TO SHAKE VIOLENTLY WHEN BRAKING.

THE INFOTAINMENT RADIO SYSTEM FAILED. THIS CONTROLS NOT ONLY THE RADIO BUT THE BACKUP CAMERA AND THE HANDS FREE CALLING. BEEN GOOGLING AND IT APPEARS TO BE A COMMON PROBLEM THAT IS NOT BEING RESOLVED. I CALLED GM AND THEY PUT ME WITH GM INFOTAINMENT TEAM AND THEY ACKNOWLEDGED THAT THERE IS A PROBLEM BUT IT IS NOT A RECALL ITEM AT THIS TIME. NOTHING IS BEING DONE AND THE REPAIRS ARE $1200.00

THE VEHICLE USES AN EXCESSIVE AMOUNT OF OIL WHICH HAS RUINED THE PISTONS AND CYLINDERS. IT IS ONLY A MATTER OF TIME BEFORE THE ENGINE DIES WHILE DRIVING. IT HAS HAD PROBLEMS WITH STALLING OUT WHILE IDLE OR STARTING TO GO DUE TO THIS ISSUE AS WELL AS ROUGH IDLING. IT IS THE SAME ISSUE THE 2011 AND 2012 MODELS HAD AND THEY RECEIVED A REPLACEMENT/RECALL.

WHILE DRIVING TO WORK (APPROX. 50 MILES) THE ENGINE JUST STOPPED WHILE MAKING A LEFT TURN ACROSS TRAFFIC LEAVING ME IN A POSITION OF HAVING TO PUSH IT OUT OF TRAFFIC ON A MAJOR STREET TO HELP AVOID CAUSING AN ACCIDENT/ROAD CLOSURE DELAY. JUST THANKFUL THIS DID NOT HAPPEN EARLIER IN THE COMMUTE ON THE INTERSTATE! AFTER HAVING IT TOWED AND SPEAKING WITH 6 MECHANICS AND 3 DEALERSHIPS, WE WERE TOLD BY EVERY ONE OF THEM THAT THESE ENGINES ARE KNOWN FOR THIS PROBLEM AND REBUILT ENGINES ARE SO BACKORDERED BECAUSE OF THIS PROBLEM, THAT WE WERE LOOKING AT LEAST 4-6 WEEKS MINIMUM TO TRY AND REPLACE IT AT A COST OF $7600 OUT OF POCKET AND STILL HAVE 2 YEARS TO PAY THE CAR OFF BEFORE THIS EVEN HAPPENED AND THERE WAS NO RECALL OR GM ASSSTANCE WITH THIS REPAIR...UNBELIEVABLE! IF THIS WOULD HAVE HAPPENED ON THE INTERSTATE OR HIGHWAY, IT HAD POTENTIAL FOR A MAJOR ACCIDENT, BECAUSE ONCE THE CAR SHUT OFF, THE POWER STEERING AND EVERYTHING ALSO WENT AS WELL!