2013 Chevrolet Equinox

I purchased the vehicle November 7, 2024 with 137,251 miles. The car shakes and jerks violently while in idle, mostly at stop signs and red lights. The car will lag or stall while accelerating on the highway. It gets so extreme that the vehicle has almost failed and cut off while in motion. That raised red flags and safety concerns for me as the driver, my children as passengers, pedestrians, and other drivers as well. I looked up common issues and discovered that this particular problem is common in this car and i immediately called GM. I was told by GM, the manufacturer, that they did offer a, “Special Coverage Adjustment” back in 2020 for “N192291100 Excessive Engine Oil Consumption – US Only.” Some 2013 model year Chevrolet Equinox and GMC Terrain vehicles equipped with a 2.4L engine (RPO LEA) may exhibit excessive engine oil consumption (less than 2,000 miles [3,200 km] per quart [0.946 L] of engine oil), due to piston ring wear. If this condition is present, an audible rattle or knock from the engine may be heard. The engine oil pressure telltale may illuminate on the instrument panel or the following message may appear in the Driver Information Center: "Oil Pressure Low – Stop Engine". Dealers are to perform an oil consumption test and install new pistons and piston rings if excessive consumption is found. In addition, dealers are to repair or replace any engine components that require repair or replacement if the need for such repair or replacement was solely caused by excessive oil consumption due to piston ring wear. The repairs will be made at no charge to the Customer. This warranty expired in 2020. The car lags while accelerating. The car has suddenly stopped twice while driving. The car shakes and jerks violently especially while in idle. The car has been serviced for two oil changes since date of purchase and has been diagnosed of engine burning oil. GM will not consider offering any assistance.

This car burns through oil faster than anything despite regular oil changes and fills in between. Never sends a sensor for low oil and now it is believed to have blown a head gasket likely due to this oil issue. There was an extended fix for pistons issued but the date to qualify was before I purchased this car so I was not eligible-I just saw this recently. This is a danger causing the engine to fail while driving without any warning of any issue leading up to it. I have read hundreds if not thousands of complaints of this exact issue online and on Facebook. The company still has yet to this date to recall this vehicle. I also see there has been a class action settlement which I also was never invited to participate in and I believe this issue needs to be investigated further for faulty parts. My vehicles stalled out several times while driving!! Please please look into the complaints on this specific make,model and year and hold this company accountable for the money people have lost trying to maintain and fix this car while they fail to acknowledge it!

The contact owns a 2013 Chevrolet Equinox. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local dealer who discovered that the oil level was low even though the oil had recently been changed. The contact was informed of a possible oil consumption failure. The vehicle was not repaired. Additionally, while driving at various speeds, there was an abnormal squeaking sound coming from the front the vehicle. The local dealer determined that the front suspension sway bars were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 144,000.