2013 Chevrolet Equinox

2013 2LT EQUINOX 2.4L FWD 67000 MILES ISSUES: OIL CONSUMPTION ISSUES, USES 2 QTS + BETWEEN OIL CHANGES, STARTED AT 50K MILES, QUOTED OVER $2000 TO REPLACE PISTONS, RINGS, AND TIMING CHAIN (KNOWN ISSUE ON 2.4L ECO-TEC MOTORS, OIL AND FILTER ALWAYS CHANGED ON OR BEFORE TIME DUE WITH DEXOS 1 VALVOLINE OIL AND AC DELCO FILTER). POSSIBILITY OF BREAKDOWN, ENGINE FAILURE. RECOMMENDED REPLACEMENT OF CLOGGED CATALYTIC CONVERTER DUE TO OIL CONSUMPTION ISSUE: $800 FAULTY EXHAUST MANIFOLD STARTING AT 55K MILES, CRACKED, LEAKING FUMES INTO PASSENGER AREA, QUOTED $600 TO REPLACE PLUS RECOMMEND REPLACING ENGINE MOUNTS TO PREVENT FUTURE FAILURE: $1000 (KNOWN ISSUE ON 2.4L ECO-TEC MOTORS). FREQUENT HEADACHES ALL WINTER FROM BREATHING IN EXHAUST. FAULTY TRANSMISSION SHIFTING STARTING AT 50K MILES, CLUNKY SHIFTING AT LOW SPEEDS, QUOTED OVER $600 FOR FLUSH, INSPECTION, SENSORS AND SEAL REPLACEMENT. FAULTY FRONT AXLE SEAL REPAIRED AT 55K MILES FOR $300. GETTING NO WHERE NEAR THE ADVERTISED AND PROMISED 32MPG (AVERAGE OF 22 MPG ON HWY TRIPS WITH ECO MODE ON, 14 MPG IN TOWN). LEMON LEMON LEMON LEMON LEMON LEMON LEMON LEMON LEMON!!!!!!!!!

I HAVE A 2013 CHEVROLET EQUINOX THAT HAS 58000 MILES NOW WITH THE 2.4L ENGINE. I TOOK IT TO THE LOCAL CHEVROLET DEALER AND THEY TOLD ME IT WAS LOW ON OIL. THEY WANTED TO PREFORM AN OIL CONSUMPTION TEST ON THE VEHICLE AND STATED IT WAS A KNOWN ISSUE AND GM IS COVERING THE REPAIRS IF IT FAILS THE TEST. WE DROVE THE VEHICLE 1500 MILES AS REQUESTED AND WHEN WE TOOK IT BACK IT DID IN FACT FAIL THE OIL CONSUMPTION TEST AS IT BURNED MORE THAN A QUART OF OIL IN THE 1500 MILES. WE WERE TOLD THE ENGINE HAS WORN PISTONS AND PISTON RINGS. A 6 YEAR OLD CAR THAT HAD 56000 ON IT PRIOR TO THE OIL CONSUMPTION TEST HAS WORN PISTONS AND WORN RINGS? WE WERE TOLD WE NEEDED A NEW ENGINE AND THAT GM WOULD PUT A NEW ENGINE IN IT. A LITTLE WHILE LATER WE WERE CALLED BACK AND TOLD OUR VIN WAS NOT INCLUDED IN THE EXTENDED WARRANTY FOR THE OIL CONSUMPTION. WE HAVE SPOKEN WITH A SENIOR ADVISOR AT CHEVROLET WHO STATED TO US THAT THE CAR IS 6 YEARS OLD AND WOULD NOT LAST FOREVER. WE THEN ASKED TO SPEAK TO THAT PERSON'S SUPERVISOR WHO TOLD US THAT GM CANNOT PUT VEHICLE VIN NUMBERS IN FOR RECALLS AND THAT THEY WORK WITH THE NHTSA TO DO THAT. I'M NOT SURE IF THAT IS TRUE OF IF GM IS TRYING TO PULL ONE OVER ON ME. I ASKED TO SPEAK WITH THAT PERSONS SUPERVISOR AND WAS FLAT OUT TOLD NO. I UNDERSTAND THAT MANY OTHER CHEVROLET EQUINOX'S WITH THE 2.4L ENGINE HAVE THIS SAME ISSUE AND GM ALSO REFUSES TO ACKNOWLEDGE THEM EITHER. SINCE I WAS TOLD THE NHTSA WAS INVOLVED WITH THIS I HAVE NOW NOTIFIED YOU. I NOW HAVE A VEHICLE THAT FAILED GM'S OWN TEST TO DETERMINE IF A VEHICLE HAS A OIL CONSUMPTION PROBLEM. ONCE IT FAILED THEY SAID THE VIN IS NOT INCLUDED AND THEY REFUSE TO TAKE CARE OF IT AND DROPPED IT IN NTHSA'S LAP SAYING YOU PUTS VIN NUMBERS IN FOR RECALLS. ANY ASSISTANCE WOULD BE APPRECIATED. THANK YOU.

THE VEHICLE HAD A RECALL FOR THE WINDSHIELD WIPER FOR THE REAR WINDOW. NEVERTHELESS, THE ENGINE STARTED STALLING AND WHEN I HAD DIAGNOSTIC TEST DONE THE MECHANIC EXPLAINED THEIR WERE METAL SHAVINGS GOING INTO MY OIL FROM A DEFECTIVE ENGINE. THE VEHICLE BEGAN TO HICCUP ON THE STREET AND STOPPED IN FRONT OF MY HOME. I HAD THE VEHICLE TOWED TO JOSEPH CHEVEROLET IN CINCINNATI WERE SERVICE MEMBER TOLD I MUST BE MISTAKEN AND THAT GM HAD NO RECALLS. I EXPLAINED HE MUST BE MISTAKEN AND THEY COULD KEEP THEIR FAULTY PRODUCT.

EXTREME COLD TEMPS (-20BELOW), WHILE DRIVING HEARD POPPING SOUND, 2 MILES LATER, CAR STARTED TO RUN ROUGH WENT BACK HOME, OIL WAS DRAINING OUT. CAR WAS PARKED, PUT MORE OIL IN, DRAINED RIGHT OUT. MECHANIC STATED THE CRANKSHAFT REAR OIL SEAL GASKET HAD BLOWN. THIS IS REFERENCED IN GM SB14882. MY VIN WASN'T COVERED EVEN THOUGH WHAT HAPPENED WAS EXACTLY AS STATED IN THE SB. SB WAS UPDATED ON FEB 4, 2019 (#19-NA-021) , AGAIN I WAS STILL NOT COVERED. I HAD HEARD OVER 200 MICHIGAN EQUINOX CUSTOMERS WERE IN SERVICE DUE TO SAME ISSUE AND THE COLD TEMPERATURES WE WERE EXPERIENCING IN MICHIGAN. THE AMOUNT OF OIL I HAVE TO PUT IN, 2 QRTS EVERY 2 WEEKS IS ALSO A CONCERN.

TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING 35 MPH, THE OIL CONSUMPTION LEVELS WOULD LOWER WITHOUT WARNING. THE CONTACT HAD TO ADD OIL IN THE VEHICLE FOUR TIMES, WHICH RESULTED IN THE OIL LEVELS STAYING THE SAME. THE VEHICLE WAS TAKEN TO BILL HOOD CHEVROLET (69020 HWY 190 SERVICE RD, COVINGTON, LA 70433, (985)-590-4102) WHERE IT WAS DIAGNOSED THAT THERE WAS ABNORMAL OIL CONSUMPTION LEVELS AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 136,000.