2013 Chevrolet Equinox

I AM VERY FRUSTRATED WITH GM RIGHT NOW! THERE IS A KNOWN ISSUE WITH THE REAR MAIN OIL SEAL ON SEVERAL OF THE VEHICLES FROM 2010-2014 BUT THEY ARE ONLY COVERING REPAIRS FOR CERTAIN VIN NUMBERS. THE SEAL BROKE ON THE ENGINE CAUSING OIL TO LEAK OUT OF THE VEHICLE. THIS LEFT ME STRANDED IN FREEZING COLD TEMPERATURES. NOW I AM BEING TOLD THAT I AM RESPONSIBLE FOR THOUSANDS OF DOLLARS TO FIX AN ISSUE THAT GM KNOWS IS THEIR FAULT. THEY HAVE A SERVICE BULLETIN OUT ON THE ISSUE BUT ARE STATING THAT BECAUSE MY CAR WAS MANUFACTURED AT A DIFFERENT PLANT IT IS NOT COVERED. THE SERVICE DEPARTMENT LET ME THAT THE HOLE IN THE ENGINE WAS TOO SMALL CAUSING THE SEAL TO BREAK. HAD MY CAR SUDDENLY STALLED ON THE HIGHWAY THERE WOULD HAVE BEEN A WRECK. THERE WAS NO INDICATION OF AN OIL LEAK OR ANY ISSUES WITH THE CAR UNTIL THE MAIN OIL STILL BROKE.

FOUND A POOL OF OIL ON THE DRIVEWAY IN THE MORNING, HAD IT TOWED TO A DEALER, TOLD THE MAIN REAR SEAL LET GO, OIL CHANGED AT DEALER 5 DAYS PRIOR FOR AN OIL CONSUMPTION CHECK, BECAUSE OF CONSTANT OIL LOSS, IN THE PAST TWO YEARS. NEVER HAD A VISIBLE LEAK ON THE ENGINE OR OIL SPOTS ON THE DRIVEWAY OR GARAGE SINCE OWNING THE VEHICLE SINCE 2014.

84,000 MILES, TRANSFER CASE HOUSING CRACKED. DEALER STATED THAT THE SIDE WAS "BLOWN OUT" DUE TO INTERNAL DAMAGE. CAR STARTED TO LOSE POWER, AND STRONG SMELL OF BURNT FLUID. DROVE STRAIGHT TO DEALERSHIP. NEW TRANSFER CASE INSTALLED FOR $2,600. OF COURSE, THE 100,000 MILE DRIVETRAIN WARRANTY WAS ONLY FOR 5 YEAR. THIS CAR IS 7 YEARS.

I BOUGHT MY 2013 EQUINOX IN 2012. IT NOW HAS ABOUT 68,000 MILES. OIL CHANGES ARE ON TIME AND REGULAR. RECENTLY I MADE A 7 HOUR ROUND TRIP. TOWARDS THE END OF THE TRIP THE CAR BEGAN TO IDLE VERY ROUGH AND THE ENGINE SOUNDED LOUDER THAN NORMAL. AT THE END OF THE TRIP THE CHECK ENGINE LIGHT CAME ON. THE NEXT DAY I TOOK IT FOR AN OIL CHANGE. I THOUGHT IT MIGHT BE THE OIL FILTER. AFTER THE OIL CHANGE, IT SEEMED TO DRIVE SMOOTH FOR ONE DAY THEN THE CHECK ENGINE CAME ON AGAIN. THE ALMOST IMMEDIATELY A MESSAGE THAT SAID 'REDUCED ENGINE POWER.' THE NEXT TIME I DROVE IT WAS TO TAKE IT TO THE DEALERSHIP FOR A DIAGNOSIS. ON THE WAY THERE THE CAR STALLED AT A BUSY STOP LIGHT. AFTER A FEW MINUTES I WAS ABLE TO GET IT STARTED AGAIN AND MADE IT THE MAYBE 1000 FEET TO THE DEALER. THE FIRST DIAGNOSIS THEY GAVE ME WAS A TIME CHAIN ISSUE ($1800) THEN THEY CALLED ME A DAY LATER AND SAID PISTONS/PISTON SEALS WERE ALSO AN ISSUE AND NOW IT WOULD BE ($2500). I STARTED TO DO SOME RESEARCH AND I FOUND THE LAWSUITS ABOUT THE PISTON ISSUES AND OIL CONSUMPTION. IT SOUNDS EXACTLY LIKE THE PROBLEM W/MY CAR. I CAN DETAIL REGULAR OIL CHANGES AND NEVER HAD AN OIL LIGHT COME ON BUT I SEE WHERE OTHER PEOPLE DESCRIBE HOW THE SCREEN THAT GIVES THE OIL % IS NOT REALLY MONITORING THE CARS ACTUAL OIL USE. I RELIED HEAVILY ON THIS SCREEN, ALWAYS CHECKING IT TO SEE IF I NEEDED OIL. I WOULD LIKE INFO ON HOW TO ACCESS THE SPECIAL WARRANTY TO PAY FOR THESE REPAIRS.

THREE OIL CHANGES ALL DONE AT CARL BLACK BUICK GMC, LLC, 11225 ALPHARETTA HWY, ROSWELL, GA 30076 WHEN THE VEHICLE STATES THERE IS 40% OIL LIFE LEFT. EACH TIME, OIL HAS BEEN COMPLETELY DEPLETED CREATING A LOUD CLICKING SOUND IN THE ENGINE. NEXT OIL CHANGE SCHEDULE 1-MONTH IN ADVANCE OF SERVICE RECOMMENDATION FROM DEALER OIL STICKER. THIS HAS BEEN A PERSISTENT PROBLEM THROUGHOUT THE LIFE OF THE VEHICLE. DEALERSHIP THUS FAR HAS NOT BEEN HELPFUL CONTACTING GM CORPORATE TO ASSIST. THIS IS THE SAME 2013 CHEVY EQUINOX ALREADY PART OF AN APPROVED AND PROVEN ISSUE WITH GM MOTORS THAT BURN EXCESSIVE OIL EVEN WHEN BEING MAINTAINED BY THEIR CERTIFIED MECHANICS AT THEIR DEALERSHIPS. THIS IS AN 11-MONTH FOLLOW-UP AFTER INITIALLY REPORTING THE SAME ISSUE ON 2/21/20 - NHTSA ID 11310678.

I HAVE A CHECK ENGINE LIGHT FOR CLOGGED PVC VALVE. SPECIAL BULLETIN WAS RELEASED 14882 GM LOST A CLASS ACTION FOR HAVING LIMITED CARS WITH VIN # APPROVED FOR THE FREE FIX SO NUMEROUS OTHER OWNERS SUED AND WON IN 2019. BUT NOW MY VIN WITH THE SAME PROBLEM ISN'T BEING COVERED. IT'S A WELL KNOWN WELL COMPLAINED ABOUT PROBLEM WITH 2010-2014 CHEVY EQUINOX'S. WITH SOME CARS CATCHING FIRE. I BROUGHT IN FOR WHAT I THOUGHT WOULD BE A COVERED REPAIR SINCE THE LAWSUIT AND HAVE BEEN GIVEN THE RUN AROUND.