NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
19 reportsClear category filter73,900 miles · Nov 28, 2017
Electrical SystemEngineSteering
THE CAR DIDN'T START AFTER PARKING FOR FOOD PICKUP, WE NOTICED THAT AFTER GETTING A BOOST, THE 'ENGINE LIGHT' WAS LIT, IT STAYED ON. THIS HAPPENED TWICE AGAIN, BUT WE USED OUR INSURANCE ROAD SIDE ASSISTANCE, AGAIN THE 'ENGINE LIGHT' REMAINED LIT. THIS HAS HAPPENED MULTIPLE TIMES, WHEREAS WE PURCHASED A BATTERY CHARGER. DURING D…
Read full complaint
THE CAR DIDN'T START AFTER PARKING FOR FOOD PICKUP, WE NOTICED THAT AFTER GETTING A BOOST, THE 'ENGINE LIGHT' WAS LIT, IT STAYED ON. THIS HAPPENED TWICE AGAIN, BUT WE USED OUR INSURANCE ROAD SIDE ASSISTANCE, AGAIN THE 'ENGINE LIGHT' REMAINED LIT. THIS HAS HAPPENED MULTIPLE TIMES, WHEREAS WE PURCHASED A BATTERY CHARGER. DURING DRIVE/ WAITING AT MULTIPLE RED LIGHTS, AND BACKING OUT OF PARKING SPACES, THE CAR STALLS- TO THE POINT WE PUT IT 'N', AFTER EXPERIENCING STALLS WHEN PLACED IN 'P'. THE OIL CAN BE LOW, BUT NO INDICATOR ON THE PANEL, BUT THE PANEL READS CHECK ELECTRICAL SYSTEM, SO WE TOOK IT TO A SHOP AND INFORMED IT WAS THE BATTERY, SEEKING ANOTHER OPINION, WE WERE TOLD IT WASN'T THE BATTERY, BUT ANOTHER PART OF THE ELECTRICAL SYSTEM. UPON TRYING TO HAVE THE CAR INSPECTED, WE WERE TURNED DOWN DUE TO THE 'ENGINE LIGHT'. WE WENT TO A REPUTABLE CAR PART DEALER, AND INFORMED IT WAS THE TIMING CHAIN, TIMING SENSOR, ALONG WITH (2) TWO OTHER CODES. THE BATTERY IS HID UNDER A HOUSING/ COVER, WHICH MADE IT HARD TO GET A BOOST, WHEN THE RECOMMENDED CHARGING PROCEDURE DIDN'T WORK. THIS IS VERY FRUSTRATING, AND RESEARCH LEADS US TO UNDERSTAND, THAT A COSTLY REPAIR IS AHEAD. PLUS, OUR RESEARCH OF THE EXPERIENCED PROBLEMS, SHOWS THAT THEY OCCURRED IN EARLIER MODELS. THE (2013)VEHICLE WAS PURCHASED FROM A NATIONAL CAR RENTAL AGENCY, NOV 2015, IS IT POSSIBLE THAT THIS VEHICLE WAS DEFECTIVE AT PURCHASE TIME, WITH UNRESOLVED ISSUES AS EARLIER MODELS? ADDITIONALLY, THE CAR HAS VEERED/ JERKED TO EITHER SIDE, FROM STOP TO GO, AND WHILE DRIVING, WITHOUT US TURNING THE WHEEL. THANK THE LORD THE LATTER, OCCURRED AT LOW SPEEDS, AND DRY PAVEMENT. THE 'WHEN DID THIS HAPPEN' DATE IS THE LATEST DATE, NOT THE ONLY DATE.
NHTSA ODI #11051079
22,350 miles · Oct 6, 2017
Steering
FLAT TOW THIS CAR BEHIND MOTOR HOME. YESTERDAY WHILE MAKING A LEFT TURN FROM STOP AT A REDLIGHT THE CAR STEERING BEGAN TO PULSATE FROM LEFT TO RIGHT SHAKING THE CAR AND MOTOR HOME. STOPPED IMMEDIATELY IN TRAFFIC. AFTER ACCELERATING FROM STOP THE CAR WAS NORMAL. FIRST TIME THIS HAS HAPPENED SINCE TOWING ABOUT 10000 MILES OVER…
Read full complaint
FLAT TOW THIS CAR BEHIND MOTOR HOME. YESTERDAY WHILE MAKING A LEFT TURN FROM STOP AT A REDLIGHT THE CAR STEERING BEGAN TO PULSATE FROM LEFT TO RIGHT SHAKING THE CAR AND MOTOR HOME. STOPPED IMMEDIATELY IN TRAFFIC. AFTER ACCELERATING FROM STOP THE CAR WAS NORMAL. FIRST TIME THIS HAS HAPPENED SINCE TOWING ABOUT 10000 MILES OVER THE PAST YEAR AND A HALF. VERY UPSETTING AND I FEEL DANGEROUS EVENT. DID NOT NOTICE POTHOLES OR ROUGHNESS OF THE STREET WHERE IT HAPPENED.
NHTSA ODI #11032055
44,833 miles · Jul 14, 2017
Steering
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING LOW SPEEDS, THE VEHICLE EXPERIENCED A SEVERE WOBBLE WHILE BEING FLAT TOWED. THE FAILURE OCCURRED WITHOUT WARNING. THE CHANDLER CHEVROLET DEALER DIAGNOSED THAT THE VEHICLE HAD NO SAFETY ISSUES. AFTER THE FAILURE, THE BLUE LOX MANUFACTURER WAS CONTACTED AND INDICATED THA…
Read full complaint
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING LOW SPEEDS, THE VEHICLE EXPERIENCED A SEVERE WOBBLE WHILE BEING FLAT TOWED. THE FAILURE OCCURRED WITHOUT WARNING. THE CHANDLER CHEVROLET DEALER DIAGNOSED THAT THE VEHICLE HAD NO SAFETY ISSUES. AFTER THE FAILURE, THE BLUE LOX MANUFACTURER WAS CONTACTED AND INDICATED THAT THE FAILURE WAS INHERENT TO THE VEHICLE'S ELECTRONIC POWER STEERING. THE GMC MANUFACTURER WAS NOTIFIED OF THE FAILURE AND TRANSFERRED THE CONTACT TO NHTSA WITHOUT THE CONTACT'S KNOWLEDGE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,833.
NHTSA ODI #11005333
53,000 miles · Jun 16, 2017
Electrical SystemSteering
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING 25 MPH, THE VEHICLE LOST POWER STEERING AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE AL CERA DEALER WHERE IT WAS DIAGNOSED THAT A SOFTWARE UPDATE WAS NEEDED IN THE PSCM. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT THEY W…
Read full complaint
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING 25 MPH, THE VEHICLE LOST POWER STEERING AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE AL CERA DEALER WHERE IT WAS DIAGNOSED THAT A SOFTWARE UPDATE WAS NEEDED IN THE PSCM. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT THEY WOULD NOT COVER A SOFTWARE UPDATE AND THE CASE WOULD BE FORWARDED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000.
NHTSA ODI #10995573
42,000 miles · Dec 31, 2016
Steering
WHEN TOWING WITH RV THE FRONT WHEELS START A SEVERE WOBBLE WHICH SHAKES THE REAR OF THE RV. THIS HAS OCCURRED SEVERAL TIMES; SEVERAL AT HWY SPEED AFTER GOING OVER A BUMP IN THE HWY. THE ONLY WAY TO STOP THE WOBBLE IS TO STOP THE VEHICLE; THIS IS VERY DANGEROUS WHEN IN TRAFFIC AT HWY SPEED. I HAD INITIALLY THOUGHT IT WAS THE N…
Read full complaint
WHEN TOWING WITH RV THE FRONT WHEELS START A SEVERE WOBBLE WHICH SHAKES THE REAR OF THE RV. THIS HAS OCCURRED SEVERAL TIMES; SEVERAL AT HWY SPEED AFTER GOING OVER A BUMP IN THE HWY. THE ONLY WAY TO STOP THE WOBBLE IS TO STOP THE VEHICLE; THIS IS VERY DANGEROUS WHEN IN TRAFFIC AT HWY SPEED. I HAD INITIALLY THOUGHT IT WAS THE NEW BLUE OX TOW BAR BUT I CHECKED THAT WITH THE MANUFACTURER; THEY INDICATED THE PROBLEM WAS A GM PROBLEM WITH THE ELECTRIC ASSIST STEERING. THIS HAS HAPPENED SEVERAL TIMES IN THE PAST 4 MONTHS AND AT VARIOUS SPEEDS FROM 10 MPH TO 50 MPH. FIRST INCIDENT WAS IN SEPTEMBER, 2016
NHTSA ODI #10938943
95,500 miles · Sep 9, 2016
Electrical SystemSteeringUnknown Or Other
AT ABOUT 95,000 MILES THE 2013 CHEVY EQUINOX'S ENGINE STARTED STALLING WHEN SLOWING DOWN TO STOP OR WHILE IDLING IN DRIVE/REVERSE. THINKING IT WAS AN ISSUE WITH THE GAS, THE GAS WAS RAN OUT OF THE VEHICLE AND NEW GAS WAS PUT IT; THIS DID NOT CORRECT THE ISSUE. CAR IS ABLE TO IDLE WITHOUT STALLING IF IN PARK OR NEUTRAL.
NHTSA ODI #10905126
10,000 miles · Dec 13, 2014
Steering
RECEIVED NOTICE FROM GM SAYING THERE MAY BE A STEERING ISSUE DESCRIBED AS STEERING VERY HARD, BUT ONLY ON LONG TRIPS. GM SAID THEY WILL NOT REPAIR UNLESS THE STEERING HARD HAPPENS. SEEMS STRANGE THEY ARE GOING TO WAIT UNTIL IT DOES. THEY DID SAY THEY ARE EXTENDING THE WARRANTY TO 150,000 MILES FOR THIS ISSUE. I HAVE NOT EXPERIEN…
Read full complaint
RECEIVED NOTICE FROM GM SAYING THERE MAY BE A STEERING ISSUE DESCRIBED AS STEERING VERY HARD, BUT ONLY ON LONG TRIPS. GM SAID THEY WILL NOT REPAIR UNLESS THE STEERING HARD HAPPENS. SEEMS STRANGE THEY ARE GOING TO WAIT UNTIL IT DOES. THEY DID SAY THEY ARE EXTENDING THE WARRANTY TO 150,000 MILES FOR THIS ISSUE. I HAVE NOT EXPERIENCED THIS ISSUE. *TR
NHTSA ODI #10664094
25,767 miles · May 20, 2014
SteeringCrash
WHILE DRIVING ON THE ROAD AT 40 MPH AND MAKING A QUICK TURN, MY STEERING WHEEL LOCKED AND FROZE FOR A MINUTE IN A 3 WAY INTERSECTION. STEERING WHEEL WILL NOT TURN AND AFTER A MINUTE IT RESET AGAIN. THEN CONTINUING DRIVING PRESSING THE BRAKES WITH LOCK THE STEERING WHEEL AND FELT FUNNY. TOOK IT IMMEDIATELY TO THE DEALER TO ADDRES…
Read full complaint
WHILE DRIVING ON THE ROAD AT 40 MPH AND MAKING A QUICK TURN, MY STEERING WHEEL LOCKED AND FROZE FOR A MINUTE IN A 3 WAY INTERSECTION. STEERING WHEEL WILL NOT TURN AND AFTER A MINUTE IT RESET AGAIN. THEN CONTINUING DRIVING PRESSING THE BRAKES WITH LOCK THE STEERING WHEEL AND FELT FUNNY. TOOK IT IMMEDIATELY TO THE DEALER TO ADDRESS SITUATION. PRETTY SCARY SITUATION HERE AND A SAFETY CONCERN FOR SURE. WITH ONLY 25K MILES WITH 3 MAYOR ISSUES POSTED HERE, I'M GETTING RID OF THIS VEHICLE AND TAKE A LOSS....VERY VERY DISAPPOINTED WITH GM BUT BEFORE THAT I WILL WRITE A BIG LETTER TO GM CEO ABOUT THE SAFETY OF THIS VEHICLE. *TR
NHTSA ODI #10592912
75,000 miles · Apr 3, 2014
Steering
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING WHEEL SEIZED MAKING IT DIFFICULT TO CONTROL THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED.…
Read full complaint
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING WHEEL SEIZED MAKING IT DIFFICULT TO CONTROL THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 14,000.
NHTSA ODI #10577115
Official recalls
2Aug 4, 2016
General Motors LLC (GM) is recalling certain model year 2013 Chevrolet Equinox and GMC Terrain vehicles. In the affected vehicles, the ball joints in the windshield wiper module may corrode and wear over time, possibly resulting in one or both of the windshield wipers becoming inoperative.
Consequence & remedy
Consequence: Inoperative windshield wipers may reduce the driver's visibility, increasing the risk of a crash.
Remedy: GM will notify owners, dealers will repair the AIP-hole, inspect and, if necessary, replace the front wiper module, free of charge. The recall began on April 13, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 25302.
Jul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Additional source detail variants (2)
Electrical System:ignition
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗