2013 Chevrolet Equinox

TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE SERVICE ENGINE AND STABILITY WARNING INDICATORS ILLUMINATED. WHILE DRIVING AT UNKNOWN SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. THE ACCELERATOR PEDAL TRAVELED TO THE FLOORBOARD AND THE VEHICLE LOST POWER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS CARBON BUILD UP WITHIN THE AIR PORT AND EXHAUST MANIFOLD, AND A HIGHER GRADE OF FUEL WAS NEEDED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 8-4115305233. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS 114,000. *TT CONSUMER STATED THE SERVICE ENGINE LIGHT HAS COME ON APRIL20,21,23,28; MAY 3,4,13,17,26,27,31. EACH TIME IT WILL SHUT OFF ON OWN. SOMETIMES ENGINE WILL SPUTTER WHEN SHUTTING OFF AND AT NEXT START ENGINE LIGHT WILL COME ON, WAS TOLD TO USE HIGHER GRADE OF GAS. HAVE BEEN USING 93 SINCE MARCH 2018.

I HAVE TAKEN MY CAR TO CHEVROLET MULTIPLE TIMES BECAUSE IT CUTS OUT WHEN IDLING AND SOMETIMES DRIVING. THE DEALERSHIP I PURCHASED IT FROM TOLD ME AROUND 40000 MILES THAT SOMETIMES 'YOU JUST GET A BAD APPLE.' THEY REPLACED MY MOTOR UNDER WARRANTY ABOUT 20,000 MILES AGO WITH A BRAND NEW MOTOR AND NOW MY CAR IS DOING THE EXACT SAME THING. I CONTACTED CUSTOMER CARE AT CHEVROLET AND THEY TOLD ME TO TAKE IT TO THE CLOSEST DEALER TO GET A DIAGNOSTIC TEST RUN AT MY EXPENSE BECAUSE MY WARRANTY IS OUT... MIND YOU I HAVE BEEN DEALING WITH THE SAME ISSUE SINCE I BOUGHT MY CAR... AND WHEN I CALLED THE DEALERSHIP, THEY TOLD ME THAT THEY COULDN'T SERVICE MY VEHICLE BECAUSE I DIDN'T HAVE THE WARRANTY WORK DONE AT THAT LOCATION. I CAN'T EVEN DRIVE MY CAR BECAUSE WE'VE ALMOST BEEN REAR ENDED MULTIPLE TIMES AND I HAVE VERY SMALL CHILDREN. I CAN'T DRIVE ALL THE WAY BACK TO THE DEALERSHIP THAT REPLACED IT WHEN I AM THE ONE PAYING FOR THE DIAGNOSTIC EXAM ANYWAY....SO I KEEP GETTING CONFLICTING RESPONSES FROM CHEVY AND THEIR DEALERSHIPS. I HAVE GOTTEN THE RUN AROUND SINCE I BOUGHT MY CAR BRAND NEW OFF THE LOT. I JUST ALMOST HAVE IT PAID OFF AND CAN'T AFFORD FOR THEM TO KEEP SCREWING ME AROUND, NOR CAN I AFFORD A NEW CAR. MY CAR LOSES THE ENGINE BUT ALL BATTERY FUNCTIONS WORK. IT HAPPENS WHILE IDLING, DRIVING SLOWLY AND EVEN ON THE HIGHWAY! IT'S SO DANGEROUS AND MANY PEOPLE COMPLAIN ABOUT THE SAME ISSUES WITH THE SAME CAR IF RESEARCHED ONLINE.

SERVICE ENGINE LIGHT COMES ON FREQUENTLY. CAR RUNS VERY ROUGH. STALLS. TOOK TO DEALER. REPORT RECEIVED: IN AMBIENT TEMPERATURES 100 F DEGREES OR HIGHER, DTCS P2635 AND/OR P108B MAY SET. THE VEHICLE MAY ALSO EXHIBIT A HESITATION OR STALLING CONDITION. CAUSE: EXCESSIVELY HOT AND SUSTAINED AMBIENT TEMPS OVER 100 F DEGREES CAUSING VAPORT BUILDUP IN FUEL FEED LINE. ADVISED TO USE GREATER THAN 91 OCTANE FUEL, KEEP IN COVERED GARAGE. THERE IS NO FIX! WHAT HAS HAPPENED TO US: WHILE DRIVING ON INTERSTATE, WHEN TRYING TO ACCELERATE, CAR BOGS DOWN AND WILL NOT ACCELERATE, SLOWING WHILE IN HEAVY TRAFFIC. ON WAY HOME, 96 DEGREE DAY, TWO BABIES IN CAR WITH GROCERIES, STOPPED AT A LIGHT ON HEAVILY TRAVELED, TWO LANE ROAD, CAR STALLS OUT AND WILL NOT RESTART FOR SEVERAL MINUTES. WHILE COMING OFF THE INTERSTATE THIS MORNING, THE CAR ALMOST STALLED AGAIN. IF CAR WILL STALL WHILE IDLING OR ACCELERATING, THIS COULD EASILY CAUSE AN ACCIDENT. TO BE TOLD THERE IS NO FIX FOR THIS PROBLEM IS EXTREMELY CONCERNING.

6 MONTHS AFTER PURCHASE CAR BEGAN STALLING. VEHICLE ALWAYS WAS LOW ON OIL, EVEN WITH PROPER MAINTENANCE. LOSS OF ACCELERATION SPEED AND STALLING BECAME USUAL. FINALLY AFTER FILLING THE TANK IT STALLED AND WOULD NOT START SO WE HAD IT TOWED. TIMING CHAIN WAS THE REASON GIVEN SO $3600 LATER I FIGURED IT WAS FIXED. NOT THE CASE. OIL WAS STILL HAVING TO BE ADDED AND 1.5 YEARS LATER WHILE DRIVING, THE MOTOR HAS BLOWN. WE STILL OWE 9K ON A CAR THAT IS INOPERABLE AND ALSO USAA REQUIRES US TO KEEP OUR INSURANCE. I

WHILE DRIVING ON TURNPIKE AT ABOUT 75, STABILITY CONTROL MESSAGE CAN UP FOLLOWED BY REDUCED ENGINE POWER MESSAGE. CAR REDUCED SPEED VERY QUICKLY WHILE IN MODERATE TRAFFIC. MANAGED TO MOVE TO SHOULDER SAFELY, HOWEVER CAR WOULD NOT RESTART. POWERED OFF VEHICLE FOR A FEW MINUTES. WHEN TURNED BACK ON TO ATTEMPT RESTART, MESSAGES ARE GONE BUT LEFT CHECK ENGINE LIGHT. VEHICLE WOULD TURNOVER AND SPUTTER BUT WOULD NOT REMAIN RUNNING. *TR

I HAVE HAD MY CAR TO THE DEALER 4 TIMES FOR THE MIDDLE CONSOLE THAT CONTROLS THE HVAC, RADIO, CAMERA, ECT. THE RADIO WAS REPLACED ONCE. NOW, I HAVE A COMPLAINT WITH GM AND THEY TOLD THE DEALERSHIP, GIVE THE CAR BACK, THERE ISN'T ANYTHING WE CAN DO IF YOU CAN'T REPLICATE IT. THIS HAPPENS USUALLY WHEN I AM STARTING THE CAR, BUT HAPPENED WHILE I WAS ON THE PHONE DRIVING. THE CALL CAME BACK WHEN THE SYSTEM REBOOTED. THESE ISSUES BEGAN AROUND THE 18K MILES AND I AM AT 31K MILES NOW. IT HAPPENS NO LESS THAN TWICE BEFORE I TAKE IT INTO THE SHOP. I HAD IT IN THE SHOP ANOTHER TIME BECAUSE I PRESSED THE GAS PEDDLE AFTER A COMPLETE STOP AND DIDN'T GO ANYWHERE. THEN ALL OF A SUDDEN, I WAS AT 3000RPMS. THIS ISSUE BEGAN AT THE 31K MILES AND ONLY OCCURRED ONCE. AGAIN, THEY COULDN'T REPLICATE IT, SO THERE WAS NOTHING TO FIX. THE CAR IS STILL UNDER ORIGINAL FACTORY WARRANTY.