2013 Chevrolet Equinox

At about 115,000 miles my carefully maintained one-owner vehicle began to occasionally shudder, and then finally stalled on a couple of occassions. I found out later (after the check-engine light was activated, apparently due to a failing catalytic converter) that the shuddering, and the ruined catalytic converter, were both due to excessive oil consumption--the result of a piston ring defect that I learned about years after a class-action settlement that I was never notified about. The dealer charged me $230 to diagnose these problems. My safety was at risk because of the engine stalling (this happened while driving on two separate occasions), and also because of exhaust/oil fumes seeping into the interior of the vehicle when switching the A/C to defrost mode. Failed catalytic converter and excessive oil consumption was confirmed by the dealer but GM/Chevrolet and dealership refuse to provide remedy. (See https://www.classaction.org/blog/new-class-action-claims-more-chevy-equinox-gmc-terrain-vehicles-plagued-by-oil-consumption-issue) (See also https://www.classaction.org/blog/lawsuit-says-2013-equinox-terrain-drivers-not-given-proper-notice-of-oil-consumption-deal-due-to-gm-mistake) Neither the dealership nor General Motors notified me of the settlement or Special Coverage Adjustments that would have required them to cover the repair costs, and although I have contacted GM Customer Care several times and spoken to various case managers, they have refused to acknowledge their failure to notify me about the problem, much less cover the needed repair costs. It is worth noting that GM notified me about previous recalls, they never informed me about the costly, dangerous problem that I now have to deal with on my own. The problem eventually resulted in a ruined front catalytic converter. The dealership estimates that repairs would cost more than $8000 (more than the vehicle's market value). Please help--I NEVER RECIEVED ANY NOTIFICATION FROM GM ABOUT DEFECTS!

The contact owns a 2013 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to an independent mechanic, who diagnosed that the tensioner pulley bolt had detached, causing damage to the engine, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.

My engine seized due to excessive oil consumption. the car just had an oil change, there was no indicator there was an issue and the engine seized. It is currently sitting in my driveway- the extended warranty company is giving me a hard time when this is clearly an widely publicized issue with the 2013 Equinox. I need assistance in moving forward as I cannot be without a car or responsible for a new engine payment.

While driving, the car turned off and was unable to start back up. The engine blew after the timing belt jumped time. After talking to multiple people in our area, engine failure, excessive oil consumption, and problems with the timing belt are a huge problem with this year model that Chevrolet should do something to remedy. The repair is more expensive than the car is worth so I will now be car shopping.

The contact owns a 2013 Chevrolet Equinox. The contact stated while driving 60 MPH, the vehicle lost motive power and stalled without warning. The contact was able to restart the vehicle immediately and the vehicle started to operate normally. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that the vehicle was not under recall. The failure mileage was 137,000.

The contact owns a 2013 Chevrolet Equinox. The contact stated that the check engine warning light was illuminated. The vehicle was initially taken to an independent mechanic who performed a diagnostic test that showed that either the catalytic converter or the O2 sensor might be defective. The contact was also informed by the mechanic that there might have been a recall on his vehicle for the defect. The contact took the vehicle to a dealer and was informed that there were no recalls on the vehicle. The manufacturer was also notified and provided the same information as the dealer. The vehicle was not repaired. The failure mileage was approximately 136,000.