2013 Chevrolet Equinox

THE VEHICLE USES AN EXCESSIVE AMOUNT OF OIL WHICH HAS RUINED THE PISTONS AND CYLINDERS. IT IS ONLY A MATTER OF TIME BEFORE THE ENGINE DIES WHILE DRIVING. IT HAS HAD PROBLEMS WITH STALLING OUT WHILE IDLE OR STARTING TO GO DUE TO THIS ISSUE AS WELL AS ROUGH IDLING. IT IS THE SAME ISSUE THE 2011 AND 2012 MODELS HAD AND THEY RECEIVED A REPLACEMENT/RECALL.

WHILE DRIVING TO WORK (APPROX. 50 MILES) THE ENGINE JUST STOPPED WHILE MAKING A LEFT TURN ACROSS TRAFFIC LEAVING ME IN A POSITION OF HAVING TO PUSH IT OUT OF TRAFFIC ON A MAJOR STREET TO HELP AVOID CAUSING AN ACCIDENT/ROAD CLOSURE DELAY. JUST THANKFUL THIS DID NOT HAPPEN EARLIER IN THE COMMUTE ON THE INTERSTATE! AFTER HAVING IT TOWED AND SPEAKING WITH 6 MECHANICS AND 3 DEALERSHIPS, WE WERE TOLD BY EVERY ONE OF THEM THAT THESE ENGINES ARE KNOWN FOR THIS PROBLEM AND REBUILT ENGINES ARE SO BACKORDERED BECAUSE OF THIS PROBLEM, THAT WE WERE LOOKING AT LEAST 4-6 WEEKS MINIMUM TO TRY AND REPLACE IT AT A COST OF $7600 OUT OF POCKET AND STILL HAVE 2 YEARS TO PAY THE CAR OFF BEFORE THIS EVEN HAPPENED AND THERE WAS NO RECALL OR GM ASSSTANCE WITH THIS REPAIR...UNBELIEVABLE! IF THIS WOULD HAVE HAPPENED ON THE INTERSTATE OR HIGHWAY, IT HAD POTENTIAL FOR A MAJOR ACCIDENT, BECAUSE ONCE THE CAR SHUT OFF, THE POWER STEERING AND EVERYTHING ALSO WENT AS WELL!

I HAD MY VEHICLE OIL CHANGE ON APRIL 8, 2018 ,AS OF APRIL 30, 2018 THERE WAS NO OIL IN THE ENGINE NO OIL ON THE GROUND MY SENSOR INSIDE THE VEHICLE STATED I HAD OVER 50% OF OIL LEFT COULD NOT GET OVER 35 MPH THE CAR WAS SHAKING IMMENSELY AND RATTLING AS WELL WHEN YOU STARTED THE CAR IT SOUNDED LIKE IT WAS GOING TO EXPLODE. I COULD NOT GET ON THE HIGHWAY I HAD TO STAY IN THE BACK ROADS

TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE SERVICE ENGINE AND STABILITY WARNING INDICATORS ILLUMINATED. WHILE DRIVING AT UNKNOWN SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. THE ACCELERATOR PEDAL TRAVELED TO THE FLOORBOARD AND THE VEHICLE LOST POWER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS CARBON BUILD UP WITHIN THE AIR PORT AND EXHAUST MANIFOLD, AND A HIGHER GRADE OF FUEL WAS NEEDED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 8-4115305233. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS 114,000. *TT CONSUMER STATED THE SERVICE ENGINE LIGHT HAS COME ON APRIL20,21,23,28; MAY 3,4,13,17,26,27,31. EACH TIME IT WILL SHUT OFF ON OWN. SOMETIMES ENGINE WILL SPUTTER WHEN SHUTTING OFF AND AT NEXT START ENGINE LIGHT WILL COME ON, WAS TOLD TO USE HIGHER GRADE OF GAS. HAVE BEEN USING 93 SINCE MARCH 2018.

THE 2013 CHEVY EQUINOX BURNS SO MUCH OIL IN BETWEEN OIL CHANGES THAT I AM CONSTANTLY DUMPING OIL IN. CHEVY WILL NOT INCLUDE MY YEAR IN ANY SERVICE BULLETINS, MAKING ME RESPONSIBLE FOR REPAIRS THAT MAY OR MAY NOT WORK AND BUYING OIL EVERY WEEK. ALSO, THE OIL CONSUMPTION PROBLEM IS RUINING THE ENGINE, LEADING TO A CRACK IN THE EXHAUST MANIFOLD, WHICH ALLOWS EXHAUST FUMES TO LEAK INTO THE CABIN. ESPECIALLY IF I USE THE HEAT OR AIR CONDITIONING, THE WINDOWS HAVE TO BE CRACKED FOR FEAR THAT I WOULD GAS MYSELF TO DEATH.

ENGINE STARTED MAKING A LOUD TAPPING NOISE OVER 3 WEEKS AGO, I MADE AN APPOINTMENT TO FIRESTONE TO CHECK THE NOISE . THEY ARE STUNNED TO FIND OUT THAT I HAVE NO OIL LEFT ON MY ENGINE BUT NO LEAKS WAS FOUND. THEY SUGGEST TO GET THE OIL FAST AS THEY REFUSE TO INSPECT FURTHER. THEY DON'T WANT TO BE RESPONSIBLE FOR MY ENGINE. I HURRIED TO A CLOSE GROCERY STORE AND GET A 5W-30 SYNTHETIC OIL.I MADE AN APPOINTMENT TO MIDAS SINCE FIRESTONE REFUSE THERE SERVICE. THEY DID AN OIL CHANGE AND SUGGEST THAT I MIGHT NEED A NEW ENGINE DUE TO LOUD NOISE AND METAL PIECES THAT CAME FROM OIL CHANGE. I WAS DRIVING WITH MY KIDS FOR A WEEK WITH A DRIED UP ENGINE OIL. THAT COULD HAVE BEEN A BIG DISASTER. THEY ARE SAYING TO GET A NEW ENGINE, A MONEY THAT WE DON'T HAVE RIGHT NOW.

TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE THE CONTACT'S WIFE WAS DRIVING 15 MPH, AN ABNORMAL NOISE WAS HEARD. WHILE ATTEMPTING TO DRIVE BACK HOME, THE VEHICLE STALLED. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE AND HEARD A CLICKING NOISE. THE CONTACT MENTIONED THAT THE VEHICLE UNDERWENT AN OIL CHANGE APPROXIMATELY THREE WEEKS AGO. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS CATASTROPHIC ENGINE FAILURE AND THE ENGINE NEEDED TO BE REPLACED. THE DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. THE VIN WAS NOT AVAILABLE.

ENGINE IS USING 3 QUARTS OF OIL EVERY 1000 MILES. WHEN LOW ON OIL THE CAR DIES DUE TO THE TIMING BEING OFF. I HAVE 107,000 MILES ON THE CAR. IT STARTED AT 92,000 MILES. NO ENGINE OIL LIGHT HAS COME ON TO NOTIFY ME OF LOW OIL ISSUES. IT HAS DIED ON ME AT STOP LIGHTS IN HEAVY CITY TRAFFIC AND AT LOW IDLE SPEEDS. CHEVY IS AWARE OF THE PROBLEM WITH 2011 AND 2012 ENGINES AND IS WORKING ONE ON ONE TO FIX THE ISSUE AT NO COST. 2013 OWNERS ARE OFFERED A PORTION PAID ON THE CUSTOMER LOYALTY PROGRAM TO FIX THE CARS. THIS IS A VERY SERIOUS ISSUE. THE CAR IS NOT SAFE ON THE ROAD DUE TO THE POSSIBILITY OF THE ENGINE DYING WHILE DRIVING. I TOOK THIS CAR TO CHEVY DEALERSHIPS MANY TIMES TO HAVE THE OIL CHANGED. NEVER WAS INFORMED THAT MY OIL LEVEL WAS VERY LOW. THE RINGS AND PISTONS ARE SHOT THEY ARE KEEPING THIS PROBLEM QUIET AND IT'S GOING TO CAUSE SERIOUS INJURY IS NOT ADDRESSED.