2013 Chevrolet Equinox

I PURCHED A 2013 CHEVY EQUINOX BRAND NEW. TWO YEARS AFTER HAVING IT THE CENTER CONSOLE FOR MY RADIO AND HEAT/AIR CONTROL WOULD NOT WORK. I TOOK IT TO THE DEALER AND THEY FIXED IT. I WAS TOLD THAT IT WAS A MODULE SWITCH. THEN IN APRIL 2017 IT DID IT AGAIN! TOOK IT TO THE DEALER AND WAS TOLD IT WAS THE AIR HVAC. THEN AUGUST 2018 IT HAPPENED AGAIN. THIS TIME I AM TOLD IT IS THE RADIO HVAC AND THAT NOW IT IS NOT COVERED ON WARRANTY AND THAT I HAVE TO PAY $650 TO HAVE IT FIXED. I BELIEVE THIS HAS BEEN A MAJOR PROBLEM FROM THE FIRST TIME IT HAPPENED AND JUST KEEP GETTING TOLD SOMETHING DIFFERENT EVERYTIME. THE SAME THING HAPPENS BUT HAVE BEEN TOLD A DIFFERENT PROBLEM BY THE CHEVY DEALER WITH THE EXPENSE GOING UP EACH TIME.

I HAVE TAKEN MY CAR TO CHEVROLET MULTIPLE TIMES BECAUSE IT CUTS OUT WHEN IDLING AND SOMETIMES DRIVING. THE DEALERSHIP I PURCHASED IT FROM TOLD ME AROUND 40000 MILES THAT SOMETIMES 'YOU JUST GET A BAD APPLE.' THEY REPLACED MY MOTOR UNDER WARRANTY ABOUT 20,000 MILES AGO WITH A BRAND NEW MOTOR AND NOW MY CAR IS DOING THE EXACT SAME THING. I CONTACTED CUSTOMER CARE AT CHEVROLET AND THEY TOLD ME TO TAKE IT TO THE CLOSEST DEALER TO GET A DIAGNOSTIC TEST RUN AT MY EXPENSE BECAUSE MY WARRANTY IS OUT... MIND YOU I HAVE BEEN DEALING WITH THE SAME ISSUE SINCE I BOUGHT MY CAR... AND WHEN I CALLED THE DEALERSHIP, THEY TOLD ME THAT THEY COULDN'T SERVICE MY VEHICLE BECAUSE I DIDN'T HAVE THE WARRANTY WORK DONE AT THAT LOCATION. I CAN'T EVEN DRIVE MY CAR BECAUSE WE'VE ALMOST BEEN REAR ENDED MULTIPLE TIMES AND I HAVE VERY SMALL CHILDREN. I CAN'T DRIVE ALL THE WAY BACK TO THE DEALERSHIP THAT REPLACED IT WHEN I AM THE ONE PAYING FOR THE DIAGNOSTIC EXAM ANYWAY....SO I KEEP GETTING CONFLICTING RESPONSES FROM CHEVY AND THEIR DEALERSHIPS. I HAVE GOTTEN THE RUN AROUND SINCE I BOUGHT MY CAR BRAND NEW OFF THE LOT. I JUST ALMOST HAVE IT PAID OFF AND CAN'T AFFORD FOR THEM TO KEEP SCREWING ME AROUND, NOR CAN I AFFORD A NEW CAR. MY CAR LOSES THE ENGINE BUT ALL BATTERY FUNCTIONS WORK. IT HAPPENS WHILE IDLING, DRIVING SLOWLY AND EVEN ON THE HIGHWAY! IT'S SO DANGEROUS AND MANY PEOPLE COMPLAIN ABOUT THE SAME ISSUES WITH THE SAME CAR IF RESEARCHED ONLINE.

ON A COLD WINTER DAY APPROXIMATELY 20 DEGREES, I EXITED OFF OF THE HIGHWAY. UPON COMING TO A STOP AT THE TOLL PLAZA, THE CAR BEGAN MAKING A HORRIBLE CLANKING NOISE, THE 'ENGINE REDUCED POWER' NOTIFICATION APPEARED AS WELL AS THE TRACTION ACTIVATION. THE CAR DIED BUT STARTED BACK UP TO GET IT OFF THE ROAD TO SAFETY. HAD IT TOWED TO THE NEAREST CHEVROLET DEALERSHIP AND DISCOVERED THE PCV SYSTEM FROZE UP AND BLEW THE REAR MAIN SEAL. THE CAR HAD 103K MILES ON IT AT THE TIME AND WAS PURCHASED NEW. NEVER HAD A SINGLE PROBLEM WITH IT AND ALWAYS WE'LL MAINTAINED. ENDED UP HAVING TO REPLACE THE MOTOR TO THE TUNE OF $5,575. LESS THAN 24 HOURS AFTER PICKING IT UP FROM THE DEALERSHIP, IT WOULD NOT START. THE STABILITRACK AND POWER STEERING LIGHTS CAME ON AND HAD TO BE TOWED BACK TO THE DEALERSHIP.

OUR DAUGHTER AND I WERE DRIVING DOWN THE HIGHWAY DOING 55 IN A 65 MPH ZONE WHEN ALL OFF A SUDDEN THE CARS STABILIZING TEAK AND TRACTION CONTROL LIGHTS CAME ON AS WELL AS THE CHECK ENGINE LIGHT. WE ALSO LOST INSTANT POWER AND HAD TO TRY AND GET OVER TO THE SIDE OF THE ROAD OFF THE HIGHWAY TO AVOID GETTING HIT. IT WAS A HIGH OF 25 THAT DAY AND I HAVE MULTIPLE SCLEROSIS SO WE HAD TO SIT AND WAIT IN THE COLD CAR UNTIL WE COULD GET SOME HELP. WE HAVE HAD TO HAVE THE CAR TOWED AND HAVE BEEN TOLD IT WILL PROBABLY COST A MINIMUM OF $4800 AND COULD BE AS MUCH OVER $10,000. WITH MY MEDICAL COSTS , STILL OWING SEVERAL YEARS ON THE CAR, THIS IS A MAJOR FINANCIAL SITUATION. NOT TO MENTION THAT THERE HAS BEEN NUMEROUS COMPLAINTS JUST LIKE OURS AND TO EVEN THE SAME MAKE, MODEL AND EVEN YEAR. WHY!!!! IS THERE NOT A RECALL BEFORE SOME GETS SERIOUSLY HURT OR KILLED. AS IT IS, IT HAS JUST MADE ME SICKER TRYING TO FIGURE OUT WHAT TO DO ABOUT A VEHICLE THAT WE THOUGHT WE COULD TRUST!

"TAMARA RECALL" I'M WRITING REGUARDING AN ACCIDENT THAT TOTALED OUT MY VEHICLE BUT NONE OF MY AIR BAGS DEPLOYED ? I HIT A DEER AT 75-80 MPH ON A HWY IT HIT MY DRIVERS SIDE HEADLIGHT AND CONTINUED UP OVER MY HOOD AND ACTUALLY DENTED PART OF MY PASSENGER SIDE FENDER I COULDN'T EVEN OPEN THE DOOR ALL THE WAY! NONE OF MY AIR BAGS WENT OFF. LUCKILY I HAD MY SEAT BELT ON WHICH SOMETHING IN THE SEAT BELT BLEW WHEN IT LOCKED ME IN PLACE DUE TO THE IMPACT OF THE DEER HITTING JUMPING OUT AT ME A WARNING POPPED UP ON MY DASH BELIEVE SAID "LOCKED" BUT ALL HAPPENED SO FAST , IT PUSHED & CRACKED JUST ABOUT EVERYTHING UNDER MY HOOD. I HAD SMOKE COMING FROM MY VEHICLE, FLUIDS ON THE GROUND NO FIRE THANKFULLY ! MY SUV WAS TOTALED AND MANY HAVE QUESTIONED ME ABOUT THE AIR BAGS. I'M NOW WONDERING THE SAME THING. WHY IN THE WORLD DID NONE OF THESE GO OFF ? IF I WOULDN'T HAVE HAD MY SEAT BELT ON WHO KNOWS WHAT WOULD HAVE HAPPENED WITH THE AIR BAGS NOT GOING OFF ! I'VE DONE RESEARCH I HAVEN'T SEEN ANY RECALLS, BUT I AM A LITTLE CONFUSED BY THIS!

WHILE DRIVING ON TURNPIKE AT ABOUT 75, STABILITY CONTROL MESSAGE CAN UP FOLLOWED BY REDUCED ENGINE POWER MESSAGE. CAR REDUCED SPEED VERY QUICKLY WHILE IN MODERATE TRAFFIC. MANAGED TO MOVE TO SHOULDER SAFELY, HOWEVER CAR WOULD NOT RESTART. POWERED OFF VEHICLE FOR A FEW MINUTES. WHEN TURNED BACK ON TO ATTEMPT RESTART, MESSAGES ARE GONE BUT LEFT CHECK ENGINE LIGHT. VEHICLE WOULD TURNOVER AND SPUTTER BUT WOULD NOT REMAIN RUNNING. *TR

AFTER PULLING OUT OF PARKING SPACE/TURNED RADIO ON. THE WHOLE DASHBOARD WENT OUT AND CAME BACK ON SEVERAL TIMES.LATER THAT EVENING WHEN I GOT IN CAR KEY WOULD NOT RELEASE. AFTER SEVERAL TRIES CAR STARTED AND AS I STARTED TO DRIVE DASHBOARD AND RADIO BLINKED ON AND OFF. HEARD A LOUD NOISE AS I WAS DRIVING. LIGHTS AND RADIO CAME BACK ON AND PROCEEDED TO BLINK. CAR MAKING NOISE OFF AND ON. *TR

WHILE APPROACHING A TRAFFIC SIGNAL THE ENGINE WENT TO A REDUCED POWER MODE (IDLE)....I HAD NO CONTROL OF THE CAR...COULD NOT MOVE....COULD NOT EVEN MOVE TO SIDE OF ROAD...BLOCKING TRAFFIC....CALLED ONSTAR CHEVY EMERG ROAD ASSIST...WHILE MAKING ARRANGEMENT FOR TOW HE ASKED FOR MILEAGE...I HAD TO TURN OFF THE ENGINE TO GET RID OF THE SCREEN WHICH SAID "REDUCED ENGINE POWER"....GAVEHIM THE MILEAGE...WHEN RESTARTING THE ENGINE THE ENGINE NOW IDLED NORMAL AND WHEN PU IN DRIVE , I COULD NOW MOVE THE CAR....CANCELED THE SERVICE...TOOK THE CAR TO THE DEALER NEXT AM...THEY DIAGNOSED THE TROUBLE TO BE A "BINDING THROTTLE BODY" IT WAS REPLACED...I AM APPREHENSIVE DRIVING THE CAR , ESPECIALLY ON I95 WITH TRUCKS AND CARS TRAVELING 70/80 MPH I COULD GET KILLED....... *TR