IllustrationWhile driving, the car wouldn't accelerate even though I was pressing the gas pedal to the floor. It made funny noises and was jerking. I was told not to drive because of the danger to my engine. The engine light did come on
2011 Chevrolet Equinox
Owner reports · Recalls · Investigations
More warning signs than most Equinox years
Owner complaints for the 2011 Chevrolet Equinox are substantially higher than the model-year median of 382.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Equinox years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1030–25K
6725–50K
11650–75K
12775–100K
181100–150K
38150K+
632 reports with mileage · 150 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Engine. Review the 386 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 145 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 74 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
30 crash reports3 fire reports26 injury reports
Fuel/propulsion System complaints
61 reportsI BOUGHT THIS OFF OF A PRIVATE PERSON ,SHORTLY AFTER IT STARTED NOT TAKEN ITS GAS AND DYING OUT ON THE HIGHWAY OR SHORT ERRANDS ,I STARTED PUTTING A BUNCH OF MONEY IN IT IVE REPLACED ALL I KNOW TO DO AND IT STILL WONT TAKES ITS GAS ,I HAVE BEEN STALLED IN AN INTERSECTION BEFORE BECAUSE I HAD NO PEDAL IF YOU TURN IT OFF IT STARTS…
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I BOUGHT THIS OFF OF A PRIVATE PERSON ,SHORTLY AFTER IT STARTED NOT TAKEN ITS GAS AND DYING OUT ON THE HIGHWAY OR SHORT ERRANDS ,I STARTED PUTTING A BUNCH OF MONEY IN IT IVE REPLACED ALL I KNOW TO DO AND IT STILL WONT TAKES ITS GAS ,I HAVE BEEN STALLED IN AN INTERSECTION BEFORE BECAUSE I HAD NO PEDAL IF YOU TURN IT OFF IT STARTS BUT JUST WONT TAKE THE GAS ,I HEARD THIS VEHICAL WAS RECALLED AND I DONT KNOW IF ITS NEVER BEEN FIXED OR WHATS GOING ON WITH IT ,IVE HAD IT TO MANY MECHANICS AND NO ONE CAN FIX IT ,CAN YOU TELL ME IF ANY OF THIS IS ON THE RECALL LIST AND IF ITS BEEN TAKEN CARE OF IT ? I CANT DRIVE IT LIKE THIS ITS TOO DANGEROUS . I BOUGHT THE CAR IN 24 , AND ITS NEVER RAN SINCE WITH OUT ISSUES THAT NO ONE CAN FIND THE PROBLEM OF FIX IT THE RIGHT WAY ,THANK YOU
Gas is getting into the crankcase because the GDI Fuel pump is faulty and is causing check engine light and the stability Trax light and caused the reduce engine power light and shuts engine off
It burns oil excessively Stalls out while driving Stability traction control comes on Timing chain has to be replaced now Fuel pump needs replacement All this happened at same time My cost is 2700.00
No warning lamps. I was 3 quarts low only going 1614 miles from last oil change. Oil consumption , piston rings not correct. No oil leaks just consumes a lot of oil. Low oil made my car stall out while driving. No oil light came on to fill. Piston rings recall , needs replaced. Bought from an individual in July.
[XXX] [XXX] [XXX] Findlay Chevrolet Chevy has thousands of complaints regarding the 2.4L oil consumption. Thousands! The engine has 97,500 and consumes 2qts in 1,000miles. I requesting that GM helps fix the issue. A normal engine does not even consume 1qt in 3000miles, let alone 2qts in 1,000. It does not leak. The only pr…
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[XXX] [XXX] [XXX] Findlay Chevrolet Chevy has thousands of complaints regarding the 2.4L oil consumption. Thousands! The engine has 97,500 and consumes 2qts in 1,000miles. I requesting that GM helps fix the issue. A normal engine does not even consume 1qt in 3000miles, let alone 2qts in 1,000. It does not leak. The only problem is a GM defect possibly with piston rings which is documented with similar years. On top of this. They had an airbag recall for similar models and years. This vehicle they say, does not have a VIN on the recall. Yet, my “service airbag” error is on. It seems that GM does not care if someone has an airbag that may go off at 70mph. Not do they care about selling people engines that consume oil at a rate that will leave people stranded in the middle of nowhere. Or possibly starting on fire from getting too hot from not having oil in the engine. Thank you for your time INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The vehicle’s engine had been stalling shortly after ignition and when idling. I had it in a repair shop three separate times and was told that it was a problem with the solenoids. The first two times, they were cleaned. They were replaced on the third. I was also told that the vehicle was using an excessive amount of oil, and t…
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The vehicle’s engine had been stalling shortly after ignition and when idling. I had it in a repair shop three separate times and was told that it was a problem with the solenoids. The first two times, they were cleaned. They were replaced on the third. I was also told that the vehicle was using an excessive amount of oil, and to bring it in every 3000 miles for an oil change. On the date of the incident, I was traveling home. I took exit 363 off of I-70 onto US-287. While traveling down the off-ramp, the engine stalled. I was unable to brake properly. By the time the vehicle came to a complete stop, I was the middle of a busy crossroads. This particular area sees a lot of traffic, especially semitrailer trucks. When I was next able to get it into be looked at, I chose a different shop because the first had clearly missed something. It was this shop that told me my engine was ruined because it had been being driven without oil, despite not being at the 3000 mile mark yet. The vehicle has not been driven since, as I have not had the $7000 it would cost to replace the engine. Please, if there is any advice or help you can give me, I’d so appreciate words of wisdom. Thank you for your time.
After purchasing the vehicle . The vehicle starting malfunctioning. From going into 0rmp to shutting back on after turn the vehicle off. Upon utilizing cruis control the vehicle automatically speeds without pressing the set miles .
purchased the car from some that passed away and did not get these items fixed before I got it. coverter/ lossing/using oil, and electric power steering system problem
I purchased a 2011 Chevy Equinox LT from a used car dealer in April 2022 with 153,000 miles on it. The second day I had it the brake caliper completely fell off of my front passenger tire causing my wheels to lock. Couple days later I noticed that after an extended time of driving anything more than 10-15 minutes it. The RPMs wo…
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I purchased a 2011 Chevy Equinox LT from a used car dealer in April 2022 with 153,000 miles on it. The second day I had it the brake caliper completely fell off of my front passenger tire causing my wheels to lock. Couple days later I noticed that after an extended time of driving anything more than 10-15 minutes it. The RPMs would fluctuate sometimes dropping down to zero and the vehicle stalls. The excessive amount of oil used in this vehicle is ridiculous I literally got an oil change and a week later it said I was low but my oil notification on my Dash messages said oil life remaining 95% check engine light comes on and it's the p0042 for catalyst system not at threshold. This literally should be a class action lawsuit because this is ridiculous
Official recalls
316V502000 · Electrical System:ignition; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Jul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Additional source detail variants (2)
Electrical System:ignition
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
14V447000 · Seats:front Assembly:power Adjust
Jul 23, 2014
General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.
Consequence & remedy
Consequence: If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271.
10V623000 · Seat Belts:front:buckle Assembly
Dec 15, 2010
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC SRX, CHEVROLET EQUINOX AND GMC TERRAIN VEHICLES. THE DRIVER AND /OR FRONT PASSENGER SAFETY BELT BUCKLE ANCHOR MAY FRACTURE AND SEPARATE NEAR THE SEAT ATTACHMENT IN A VEHICLE CRASH.
Consequence & remedy
Consequence: THE SAFETY BELT SYSTEM MAY NOT RESTRAIN THE OCCUPANT(S) AS DESIGNED AND COULD INCREASE THE RISK OF INJURY.
Remedy: DEALERS WILL MODIFY THE PASSENGER AND/OR THE DRIVER SAFETY BELT BUCKLES AS NECESSARY. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 18, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3PE20009 · Momentary Increased Steering Effort
Opened Jun 1, 2020 · Closed Jun 3, 2022
Status: closed (inferred from source dates) · Steering; Steering:electric Power Assist System
On June 1, 2020, the Office of Defects Investigations (ODI) opened PE20-009 to investigate instances of a momentary increase in steering effort after the vehicle is driven in a straight line for a period of time due to an issue with the steering gear in model year (MY) 2010 through 2012 Chevrolet Equinox and GMC Terrain SUVs.If the electric power steering system fails to operate as intended, the driver will experience momentary increased effort when attempting to turn the steering wheel from the straight-ahead position. For this condition to occur, the driver would need to have traveled in a straight line at a sustained high speed, without turning the steering wheel, for approximately 30 minutes or longer. The steering gear contains a servo unit that includes a worm gear with a worm and a worm wheel. General Motors (GM) stated that the primary root cause of the increased steering effort is the supplier's inconsistent application of grease in the interface between the worm and the worm wheel. The grease may have been applied in a location on the worm wheel that didn't interface with the worm, depriving the worm gear of proper lubrication.On November 1, 2014, GM issued Special Coverage 14232 to address the power steering stick-slip issue in MY 2010-2014 Chevrolet Equinox and GMC Terrain; MY 2011-2014 Chevrolet Cruze and Volt; MY 2012-2014 Buick Verano; and MY 2013-2014 Chevrolet Malibu vehicles. GM notified consumers via mail.The Special Coverage repair includes the replacement of the steering gear with an improved internal worm gear greasing process for MY 2010-2012 vehicles. For the MY 2013-2014 vehicles, the Special Coverage repair includes a reprogramming of the steering gear control module. The new software has an anti-stick feature which senses and reduces the friction between the worm and worm wheel by oscillating the worm gear. GM stated that the difference in remedy is due to the inability of the MY 2010-2012 steering gear control module to accept the new software.The remedy implemented in GM Special Coverage 14232 appears to be sufficient in addressing the safety-related concerns of this issue. Considering the low complaint and warranty rates of steering rack replacement as well as the field exposure time for the subject vehicles, the potential safety consequences of this issue are very low. To date, there have been no reported crashes, injuries, or fatalities related to this issue. ODI has not identified a safety defect or defect-related failure trend in the subject vehicles. In view of the Special Coverage, low rate of failure, and low potential hazard to drivers, this Preliminary Evaluation is closed. The agency reserves the right to take additional action if warranted by new circumstances.Review the ODI reports cited above at nhtsa.gov under the following identification numbers:11424633,11421725,11229647,11101375,10919921,10689932,10671557,10664687,10663350, 10593429,10592065,10585476,10585365,10576237,10575693,10532766,10490295,10434128, 10417845,10412535,10403168,10395532,10395171,10391948,10384211,10375515,10366297, 10360999,10360599,10345626,10319530,10305569,10304769,10299745
Additional source detail variants (2)
Steering:electric Power Assist System
On June 1, 2020, the Office of Defects Investigations (ODI) opened PE20-009 to investigate instances of a momentary increase in steering effort after the vehicle is driven in a straight line for a period of time due to an issue with the steering gear in model year (MY) 2010 through 2012 Chevrolet Equinox and GMC Terrain SUVs.If the electric power steering system fails to operate as intended, the driver will experience momentary increased effort when attempting to turn the steering wheel from the straight-ahead position. For this condition to occur, the driver would need to have traveled in a straight line at a sustained high speed, without turning the steering wheel, for approximately 30 minutes or longer. The steering gear contains a servo unit that includes a worm gear with a worm and a worm wheel. General Motors (GM) stated that the primary root cause of the increased steering effort is the supplier's inconsistent application of grease in the interface between the worm and the worm wheel. The grease may have been applied in a location on the worm wheel that didn't interface with the worm, depriving the worm gear of proper lubrication.On November 1, 2014, GM issued Special Coverage 14232 to address the power steering stick-slip issue in MY 2010-2014 Chevrolet Equinox and GMC Terrain; MY 2011-2014 Chevrolet Cruze and Volt; MY 2012-2014 Buick Verano; and MY 2013-2014 Chevrolet Malibu vehicles. GM notified consumers via mail.The Special Coverage repair includes the replacement of the steering gear with an improved internal worm gear greasing process for MY 2010-2012 vehicles. For the MY 2013-2014 vehicles, the Special Coverage repair includes a reprogramming of the steering gear control module. The new software has an anti-stick feature which senses and reduces the friction between the worm and worm wheel by oscillating the worm gear. GM stated that the difference in remedy is due to the inability of the MY 2010-2012 steering gear control module to accept the new software.The remedy implemented in GM Special Coverage 14232 appears to be sufficient in addressing the safety-related concerns of this issue. Considering the low complaint and warranty rates of steering rack replacement as well as the field exposure time for the subject vehicles, the potential safety consequences of this issue are very low. To date, there have been no reported crashes, injuries, or fatalities related to this issue. ODI has not identified a safety defect or defect-related failure trend in the subject vehicles. In view of the Special Coverage, low rate of failure, and low potential hazard to drivers, this Preliminary Evaluation is closed. The agency reserves the right to take additional action if warranted by new circumstances.Review the ODI reports cited above at nhtsa.gov under the following identification numbers:11424633,11421725,11229647,11101375,10919921,10689932,10671557,10664687,10663350, 10593429,10592065,10585476,10585365,10576237,10575693,10532766,10490295,10434128, 10417845,10412535,10403168,10395532,10395171,10391948,10384211,10375515,10366297, 10360999,10360599,10345626,10319530,10305569,10304769,10299745
Steering
On June 1, 2020, the Office of Defects Investigations (ODI) opened PE20-009 to investigate instances of a momentary increase in steering effort after the vehicle is driven in a straight line for a period of time due to an issue with the steering gear in model year (MY) 2010 through 2012 Chevrolet Equinox and GMC Terrain SUVs.If the electric power steering system fails to operate as intended, the driver will experience momentary increased effort when attempting to turn the steering wheel from the straight-ahead position. For this condition to occur, the driver would need to have traveled in a straight line at a sustained high speed, without turning the steering wheel, for approximately 30 minutes or longer. The steering gear contains a servo unit that includes a worm gear with a worm and a worm wheel. General Motors (GM) stated that the primary root cause of the increased steering effort is the supplier's inconsistent application of grease in the interface between the worm and the worm wheel. The grease may have been applied in a location on the worm wheel that didn't interface with the worm, depriving the worm gear of proper lubrication.On November 1, 2014, GM issued Special Coverage 14232 to address the power steering stick-slip issue in MY 2010-2014 Chevrolet Equinox and GMC Terrain; MY 2011-2014 Chevrolet Cruze and Volt; MY 2012-2014 Buick Verano; and MY 2013-2014 Chevrolet Malibu vehicles. GM notified consumers via mail.The Special Coverage repair includes the replacement of the steering gear with an improved internal worm gear greasing process for MY 2010-2012 vehicles. For the MY 2013-2014 vehicles, the Special Coverage repair includes a reprogramming of the steering gear control module. The new software has an anti-stick feature which senses and reduces the friction between the worm and worm wheel by oscillating the worm gear. GM stated that the difference in remedy is due to the inability of the MY 2010-2012 steering gear control module to accept the new software.The remedy implemented in GM Special Coverage 14232 appears to be sufficient in addressing the safety-related concerns of this issue. Considering the low complaint and warranty rates of steering rack replacement as well as the field exposure time for the subject vehicles, the potential safety consequences of this issue are very low. To date, there have been no reported crashes, injuries, or fatalities related to this issue. ODI has not identified a safety defect or defect-related failure trend in the subject vehicles. In view of the Special Coverage, low rate of failure, and low potential hazard to drivers, this Preliminary Evaluation is closed. The agency reserves the right to take additional action if warranted by new circumstances.Review the ODI reports cited above at nhtsa.gov under the following identification numbers:11424633,11421725,11229647,11101375,10919921,10689932,10671557,10664687,10663350, 10593429,10592065,10585476,10585365,10576237,10575693,10532766,10490295,10434128, 10417845,10412535,10403168,10395532,10395171,10391948,10384211,10375515,10366297, 10360999,10360599,10345626,10319530,10305569,10304769,10299745
EA19005 · Front Wiper Transmission Inoperative
Opened Dec 13, 2019 · Closed Nov 28, 2022
Status: closed (inferred from source dates) · Visibility; Visibility/wiper; Visibility:windshield Wiper/washer:linkages
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
Additional source detail variants (3)
Visibility
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
Visibility:windshield Wiper/washer:linkages
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
Visibility/wiper
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
RQ18002 · Windshield Wiper Transmission Failure
Opened Nov 2, 2018 · Closed Dec 19, 2019
Status: closed (inferred from source dates) · Visibility; Visibility/wiper; Visibility:windshield Wiper/washer; Visibility:windshield Wiper/washer:linkages; Visibility:windshield Wiper/washer:motor
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Additional source detail variants (5)
Visibility
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility:windshield Wiper/washer
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility:windshield Wiper/washer:linkages
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility:windshield Wiper/washer:motor
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility/wiper
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.