2007 Chevrolet Equinox

TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THERE WAS A STRONG ODOR OF FUEL INSIDE AND OUTSIDE OF THE VEHICLE BUT THERE WERE NO SIGNS OF A LEAK. THE DEALER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 12V459000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 55,907. UPDATED 03/26/13*LJ

2007 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO FUEL PUMP PROBLEMS. *SMD THE CONSUMER STATED GM DID REFUSED TO ACKNOWLEDGE, THERE WAS A PROBLEM WITH HER VEHICLE, IN WHICH A RECALL HAD BEEN ISSUED FOR HER MODELS AS WELL AS OTHERS. THE CONSUMER STATED SHE [AY FOR THE REPAIRS PRIOR TO LEARNING ABOUT THE RECALL. THE CONSUMER STATED GM DID REFUSED TO ACKNOWLEDGE, THERE WAS A PROBLEM WITH HER VEHICLE, IN WHICH A RECALL HAD BEEN ISSUED FOR HER MODELS AS WELL AS OTHERS. THE CONSUMER STATED SHE [AY FOR THE REPAIRS PRIOR TO LEARNING ABOUT THE RECALL. HOWEVER, GM INFORMED THE CONSUMER, HER VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL.

NOTICED A STRONG SMELL OF GAS COMING FROM THE VEHICLE WHEN PARKED. HAD TO MOVE IT OUT OF GARAGE AS SMELL WAS EXTREMELY STRONG. TOOK CAR IN FOR SERVICE 8/25/12, FOUND THAT THE PLASTIC PART OF THE FUEL PUMP WAS CRACKED AND COST APPROXIMATELY $909 TO REPAIR. FIND OUT THERE IS A RECALL FOR THIS VERY SAME ISSUE (NHTSA CAMPAIGN ID NUMBER: 12V459000), AS WELL A CORRESPONDING RECALL FOR SAME ISSUE ON SELECT SUZUKI XL7 (NHTSA CAMPAIGN ID NUMBER:12V597000). I CONTACTED GM CUSTOMER ASSISTANCE BY PHONE (800-243-8872) TO FIND OUT IF MY VEHICLE WAS COVERED, WAS TOLD NO, ONLY BECAUSE IT WAS NOT ORIGINALLY TITLED IN ONE OF THE FOLLOWING STATES "ORIGINALLY SOLD OR CURRENTLY REGISTERED IN ARIZONA, CALIFORNIA, NEVADA, AND TEXAS". WAS TOLD BY GM CUSTOMER ASSISTANCE THAT THEY WOULD CONTACT ME IF IT WAS DECIDED THAT MY VEHICLE WOULD BE COVERED. I HAVE NOT HEARD ANYTHING FROM THEM, I CAN PROVIDE A CASE # UPON REQUEST. WHAT DIFFERENCE DOES IT MAKE WHERE THE CAR WAS TITLED, DID NOT MY VEHICLE COME DOWN THE SAME ASSEMBLY LINE. SO IN EFFECT BECAUSE MY CAR IS NOT COVERED IT IS OK THAT THE FUEL PUMP CRACKED, AND HAD IT CAUGHT OR CAUSED A FIRE THAT WOULD BE OK AS WELL. WOULD LIKE SOME ASSISTANCE TO GET GM TO ACKNOWLEDGE THAT THIS IS THE SAME ISSUE, NOT PENALIZE ME BECAUSE I LIVE IN OHIO AND REIMBURSE ME THE COST FOR THE REPAIR $909. *TR

BEGAN SMELLING STRONG FUEL SMELL ON PASSENGER SIDE OF VEHICLE. TOOK VEHICLE IN FOR SERVICE AND WAS INFORMED THE FUEL FEED LINE WAS CRACKED AND HAD CAUSED A FUEL LEAK. FUEL PUMP ASSEMBLY HAD TO BE REPLACED. *TR CHEVROLET EQUINOX 2007 MODELS HAVE A CURRENT RECALL (ID 12V459000) THAT WAS ISSUED IN SEPTEMBER 2012 FOR THIS EXACT ISSUE; HOWEVER THE RECALL DOESN'T INCLUDE GEORGIA. THE MANUFACTURER WOULD NOT COVER THE COST OF THIS REPAIR UNDER THE RECALL EVEN THOUGH THEY CONFIRMED THAT IT WAS THE SAME ISSUE. THIS IS A SAFETY CONCERN AND THE RECALL SHOULD BE EXPANDED TO ALL STATES. THIS IS A COSTLY REPAIR AND SHOULD BE COVERED SINCE IT IS AN OBVIOUS DEFECT THAT THEY HAVE ALREADY CLAIMED RESPONSIBILITY FOR IN OTHER STATES.

2007 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO FUEL PUMP LEAK RECALL. *SMD THE CONSUMER STATED AFTER DISCOVERING THE FUEL PUMP WAS RECALLED, SHE CALLED GMC, BUT WAS INFORMED HER VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. THE CONSUMER WAS NOT SATISFIED WITH THE RESPONSE, AS THE FUEL PUMP WAS REPLACED ON AUGUST 23, 2012 FOR A SERIOUS FUEL LEAK. EARLIER IN THE YEAR, THE EVAP PURGE VALVE/EMISSION SYSTEM AND FUEL CAP WERE REPLACED. *JB THE CONSUMER HAS SINCE RECEIVED A LETTER FROM GM, WHICH STATED HER VEHICLE IS NOW INCLUDED IN THE RECALL. HOWEVER, THE PARTS WERE NOT AVAILABLE. UPDATED 02/13/13

TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THERE WAS AN ABNORMALLY OFFENSIVE ODOR OF GASOLINE BEING EMITTED FROM THE VEHICLE. THE CONTACT LOCATED A RECALL FOR THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) AND TOOK THE VEHICLE TO THE DEALER. THE DEALER ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE DEALER DIAGNOSED THAT THE FUEL PUMP WAS FRACTURED AND WOULD REQUIRE REPLACEMENT. THE VEHICLE WAS REPAIRED A T THE CONTACT'S EXPENSE. THE FAILURE MILEAGE WAS 112,227 AND THE CURRENT MILEAGE WAS 117,085. UPDATED 12/19/12 *CN

TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. WHILE PARKED, THE CONTACT SMELLED GASOLINE FUEL COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THERE WAS A FRACTURE IN THE FUEL PUMP MODULE, WHICH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 15,400. ..UPDATED 12/05/12 *BF UPDATED 12/07/2012 *JS STATUS UPDATE 01/24/13

I HAD BEEN SMELLING A STRONG ODOR OF GAS SO I TOOK IT TO MY MECHANIC TO HAVE A DIAGNOSIS OF THE PROBLEM, HE SAID THAT THERE WAS A LEAK IN THE TOP OF THE GAS TANK AND I SHOULD GET A HOLD OF GM TO SEE WHAT TYPE OF RECALL THERE WAS ON THIS PROBLEM. SO WHEN I GOT HOME I CHECKED ON LINE AND FOUND THERE WAS A RECALL #12V45900, SO I GOT A HOLD OF GM AND TALKED TO CUSTOMER REP. [XXX] TELLING HER THE PROBLEM I WAS HAVING SHE SAID THAT SHE WOULD HAVE TO HAVE ANOTHER PERSON CONTACT ME , SO [XXX] CALLED ME , I AGAIN TOLD HER THE PROBLEM AND SHE SAID I WOULD HAVE TO TAKE IT TO A CHEVROLET DEALERSHIP FOR A DIAGNOSIS, I TOLD HERE I HAD ALREADY HAD ONE DONE BUT SHE SAID I HAD TO HAVE ONE DONE AT THE DEALERSHIP , SO WITH HER ON THE LINE SHE CALLED RELIABLE CHEVROLET AND WE SET ME A APPOINTMENT FOR OCTOBER 17TH @ 8AM. SO ON OCTOBER 17TH I TOOK MY EQUINOX TO THE DEALERSHIP AND THEY RAN THERE DIAGNOSIS AND TOLD ME THE SAME THING I HAD ALREADY TOLD THEM,ALSO CHARGING ME $98.55 FOR THAT INFORMATION,THEY ALSO TOLD ME THEY WOULD NEED TO REMOVE THE GAS TANK TO CHECK FURTHER AND THAT WOULD TAKE ABOUT 4 HRS @ $98.55 PER HR, I TOLD THEM I COULD NOT AFFORD TO HAVE THAT DONE AND I WOULD CONTACT GM AS SOON AS I GOT HOME, THEY ALSO SAID I SHOULDN'T BE DRIVING IT CAUSE IT WAS DANGEROUS . [XXX] CONTACTED ME BACK THE NEXT DAY AND SAID THERE WAS NOTHING GM COULD DO FOR ME EVEN THOUGH THEY KNOW THERE IS A PROBLEM BUT BECAUSE THE RECALL HAS NOT BEEN PUBLISHED THEY CANT HELP ME. SHE ALSO TOLD ME I COULD HAVE IT REPAIRED MYSELF AND WHEN THEY PUBLISHED THE RECALL I COULD GET REIMBURSED. I TOLD HER I WORK A MINIMUM WAGE JOB AND COULD NOT AFFORD THAT. I AGAIN ASK HER IF THEY KNOW THERE IS A PROBLEM WHY NOT FIX IT AND AGAIN SHE SAID THAT THE RECALL HAS NOT BEEN PUBLISHED AND THERE WAS NOTHING THEY WOULD DO FOR ME. ALL I AM ASKING IS TO GET MY EQUINOX FIXED AND NO LONGER HAVE A GAS SMELL. *TR

TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT HE NOTICED THE SMELL OF GASOLINE FUEL WHILE THE VEHICLE WAS PARKED IN HIS DRIVEWAY. UPON FURTHER INSPECTION, HE DISCOVERED THAT GASOLINE FUEL WAS LEAKING DOWN THE SIDE OF THE FUEL TANK. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) AND CONTACTED THE DEALER. THE DEALER ADVISED THE CONTACT THAT HIS VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 50,400. UPDATED 12/14/12*LJ