IllustrationThe vehicle will hard brake on its own while going down the freeway, no blockage of the camera or vehicle in front when it happen
2025 Chevrolet Equinox Ev
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Equinox Ev years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 3 of 163 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Visibility/wiper. Review the 80 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Forward Collision Avoidance. Review the 41 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
4 crash reports0 fire reports1 injury reports
What owners actually said
163 reportsThe system that failed is the headlight design. I was driving home this evening in a moderate snowstorm, and the snow accumulated and completely blocked the headlights. It was nearly impossible to see the road in the dark without the lights providing adequate lighting. This put the safety of my wife and me (the passengers), and …
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The system that failed is the headlight design. I was driving home this evening in a moderate snowstorm, and the snow accumulated and completely blocked the headlights. It was nearly impossible to see the road in the dark without the lights providing adequate lighting. This put the safety of my wife and me (the passengers), and all other cars on the road at risk. This can't easily be reproduced without a snowstorm, particularly wet snow that catches and does not just brush off, but instead accumulates in the recessed light design.
While driving on the highway during morning rush hour the automatic braking fully engaged during slow traffic almost causing me to be rear-ended. The braking engaged after a split second collision warning after a car had merged in front of me. I was already slowing down via one pedal driving and about to begin applying my brakes…
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While driving on the highway during morning rush hour the automatic braking fully engaged during slow traffic almost causing me to be rear-ended. The braking engaged after a split second collision warning after a car had merged in front of me. I was already slowing down via one pedal driving and about to begin applying my brakes when this occurred and there was plenty of space before any type of collision. I was going roughly 5-10 mpg when this occurred having slowed down to allow the car to merge. Afterwards it took a few seconds for the car to allow me to re-engage the gas to start moving again. This type of phantom braking has occurred in other instances in my driveway and in store parking lots but this is the first time it's put me at risk. It is available for inspection as needed. This has not been examined or reproduced by the dealer on my vehicle or inspected.
I was waiting behind 2 cars at a red light to turn left. Once the light turned green, I slowly started to accelerate and turn, the car then came to an immediate stop in the middle of the intersection. The HUD indicated the front automatic braking was enabled. Luckily there was no one behind me so I wasn’t rear ended. This was at…
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I was waiting behind 2 cars at a red light to turn left. Once the light turned green, I slowly started to accelerate and turn, the car then came to an immediate stop in the middle of the intersection. The HUD indicated the front automatic braking was enabled. Luckily there was no one behind me so I wasn’t rear ended. This was at night time. This was a completely empty intersection besides the 2 in front of me.
Driving several times in normal city conditions, the car activated the automatic emergency brakes stopping the vehicle in the middle of the street and in danger of being rear ended. There was no reason for the brakes to activate - we were driving below the speed limit in city streets
The emergency braking system is not engaging appropriately and when activated it stutters to a stop and does not come to an immediate stop. When in emergency situations the braking system detect objects that are not present causing it to come to a stuttering stop and causing a hazard and accident.
The telematics module has failed on approx. [XXX] and due to a large scale amount of GM vehicles having this same failure the replacement parts are unavailable. My research has found that this module failure has been a problem since at least February 2025 and now in December the parts are still on backorder for each failure. I…
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The telematics module has failed on approx. [XXX] and due to a large scale amount of GM vehicles having this same failure the replacement parts are unavailable. My research has found that this module failure has been a problem since at least February 2025 and now in December the parts are still on backorder for each failure. I purchased this car for my [XXX] daughter and now that this module has failed I am unable to track the vehicle and the vehicle's mapping system is useless, along with the ability to locate nearby charging stations. Additionally, the OnStar system is disabled and that is a safety issue. When we took the car into the dealership, they were very accommodating and diagnosed the issue quickly. This was in part due to the fact that my daughter is only [XXX] and cannot be provided a loaner vehicle or rental for age related requirements. I am unable to swap cars with my daughter since I drive a very large truck for work. So, basically we are stuck with a vehicle that has a faulty telematics module for un uncertain amount of time (Dealership expected 6 weeks) all while GM continues to produce new vehicles with the parts it is receiving and not honoring those who have already purchased a vehicle and should have priority to parts under both the warranty itself and the fact that this is a safety related issue. Also, the fact that this has not become a recall or at least a part that needs to be inspected for potential premature failure is unacceptable. GM appears to have zero ability to rectify this in a reasonable amount of time and instead is putting it on the backs of their customers while they continue benefitting from new cars sales with the parts stock that are available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The automated emergency braking system triggered when nothing was in front of the car. It suddenly stopped the vehicle for no reason and it almost caused an accident.
On 10/26/25 at approximately 3:40pm while on a freeway (traveling approximately 65mph) with no traffic or cars in close proximity for the automatic brakes to be engaged, the 2025 ev equinox slammed its brakes on its own without driver braking. This caused whiplash to be experienced by two of the three passengers and it felt like…
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On 10/26/25 at approximately 3:40pm while on a freeway (traveling approximately 65mph) with no traffic or cars in close proximity for the automatic brakes to be engaged, the 2025 ev equinox slammed its brakes on its own without driver braking. This caused whiplash to be experienced by two of the three passengers and it felt like we were rear ended but no cars were around. This is very dangerous. Had there been car behind me this would have caused serious accident.
Yesterday the car was moving forward at 2-3 mph, when the brakes suddenly engaged without warning, bringing the car to a sudden stop, violently enough that I thought I had been in a collision. However, there were no cars behind me, and the car in front was about 20 feet away, also moving forward slowly. No pedestrians were in vi…
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Yesterday the car was moving forward at 2-3 mph, when the brakes suddenly engaged without warning, bringing the car to a sudden stop, violently enough that I thought I had been in a collision. However, there were no cars behind me, and the car in front was about 20 feet away, also moving forward slowly. No pedestrians were in view. A light mist was falling, but otherwise the weather and visibility were fine. If there had been a car close behind me, or if this had happened on a highway, a serious accident could have resulted. A quick internet search shows that this problem has been reported by other Equinox owners, and the only apparent fix is to disengage the automatic braking system. This is a safety issue (both the unexpected braking problem itself and the unsafe fix of disengaging a major anti collision feature), and warrants a recall.
Official recalls
626V114000 · Equipment:other:owners/service/other Manual
Feb 26, 2026
General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cadillac OPTIQ, Chevrolet Colorado, Equinox EV, GMC Canyon, 2026 Buick Enclave, Envision, Cadillac CT5, Escalade, Escalade ESV, Escalade IQ, Escalade IQL, LYRIQ, VISTIQ, Chevrolet Blazer EV, Corvette Convertible, Corvette Coupe, Corvette Convertible E-Ray, Equinox, Silverado 1500, 2500, 3500, Silverado EV, Suburban 1500, Tahoe, Traverse, GMC Acadia, Hummer EV Pickup, Hummer EV SUV, Sierra 1500, 2500, 3500, Sierra EV, Terrain, Yukon, and Yukon XL vehicles. The radio may not have been set to the correct status to download the electronic owner's manual during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, “Occupant Protection.”
Consequence & remedy
Consequence: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
Remedy: Dealers will reset the vehicle radio, which will facilitate automatic download of the electronic owner’s manual, free of charge. Owner notification letters were mailed April 16, 2026. Owners may contact GM customer service at 1-866-467-9700, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N252540430. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 26, 2026.
25V878000 · Back Over Prevention:warnings:external/pedestrian Alert
Dec 18, 2025
General Motors, LLC (GM) is recalling certain 2025-2026 Equinox EV vehicles. The pedestrian alert sound system may not produce a sufficient change in volume between the vehicle being stopped and moving at low speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Consequence & remedy
Consequence: A vehicle that does not emit sufficient sound may fail to alert pedestrians of a moving vehicle, increasing the risk of a crash or injury.
Remedy: The body control module software will be updated by a dealer, or through an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed January 29, 2026. Owners may contact GM customer service at 1-800-222-1020. GM's number for this recall is N252530690. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 18, 2025.
25V704000 · Tires:tread/belt
Oct 16, 2025
General Motors, LLC (GM) is recalling certain 2025-2026 Cadillac Optic and 2025-2026 Chevrolet Equinox EV vehicles equipped with 21-inch Continental all-season tires. One or more of these tires may experience partial or full tread detachment.
Consequence & remedy
Consequence: Tire tread detachment increases the risk of a crash.
Remedy: Dealers will inspect all four tires and replace those manufactured during DOT week 4024, free of charge. Owner notification letters were mailed November 19, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252525030. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 16, 2025.
25V012000 · Forward Collision Avoidance: Adaptive Cruise Control:software; Service Brakes, Hydraulic
Jan 16, 2025
General Motors, LLC (GM) is recalling certain 2025 Chevrolet Equinox EV all-wheel drive electric vehicles. The adaptive cruise control may fail to engage the brakes as expected, due to incorrect brake module software.
Consequence & remedy
Consequence: A vehicle that does not automatically brake as expected increases the risk of a crash.
Remedy: Dealers will update the software calibration in the brake system control module, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242481530.
Additional source detail variants (2)
Forward Collision Avoidance: Adaptive Cruise Control:software
General Motors, LLC (GM) is recalling certain 2025 Chevrolet Equinox EV all-wheel drive electric vehicles. The adaptive cruise control may fail to engage the brakes as expected, due to incorrect brake module software.
Consequence: A vehicle that does not automatically brake as expected increases the risk of a crash.
Remedy: Dealers will update the software calibration in the brake system control module, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242481530.
Service Brakes, Hydraulic
General Motors, LLC (GM) is recalling certain 2025 Chevrolet Equinox EV all-wheel drive electric vehicles. The adaptive cruise control may fail to engage the brakes as expected, due to incorrect brake module software.
Consequence: A vehicle that does not automatically brake as expected increases the risk of a crash.
Remedy: Dealers will update the software calibration in the brake system control module, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242481530.
24V925000 · Electrical System:body Control Module/bcm; Forward Collision Avoidance: Warnings:external/pedestrian Alert
Dec 12, 2024
General Motors LLC (GM) is recalling certain 2025 Chevrolet Equinox EV vehicles. The pedestrian alert sound system may have incorrect software and not produce sound at a sufficient volume. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Consequence & remedy
Consequence: A vehicle that fails to make sufficient sound may result in pedestrians being unaware of an approaching vehicle, increasing the risk of injury.
Remedy: Dealers will update the software in the body control module (BCM), free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242479760.
Additional source detail variants (2)
Forward Collision Avoidance: Warnings:external/pedestrian Alert
General Motors LLC (GM) is recalling certain 2025 Chevrolet Equinox EV vehicles. The pedestrian alert sound system may have incorrect software and not produce sound at a sufficient volume. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Consequence: A vehicle that fails to make sufficient sound may result in pedestrians being unaware of an approaching vehicle, increasing the risk of injury.
Remedy: Dealers will update the software in the body control module (BCM), free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242479760.
Electrical System:body Control Module/bcm
General Motors LLC (GM) is recalling certain 2025 Chevrolet Equinox EV vehicles. The pedestrian alert sound system may have incorrect software and not produce sound at a sufficient volume. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Consequence: A vehicle that fails to make sufficient sound may result in pedestrians being unaware of an approaching vehicle, increasing the risk of injury.
Remedy: Dealers will update the software in the body control module (BCM), free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242479760.
24V737000 · Latches/locks/linkages:doors:latch
Oct 2, 2024
General Motors, LLC (GM) is recalling certain 2025 Chevrolet Blazer, Blazer EV, and Equinox vehicles. The door strikers were not properly heat-treated, which can cause them to break.
Consequence & remedy
Consequence: A broken door striker can cause the door to open unexpectedly, increasing the risk of injury.
Remedy: Dealers will replace all four side door strikers and attachment bolts, free of charge. All affected vehicles are still in dealership inventory and therefore no owner notification letters are expected to be mailed. Owners may call Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242477131.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA26006 · Electronic Brake Module Component Failure
Opened Aug 21, 2026 · No close date supplied
Status: open (inferred from source dates) · Service Brakes
On April 11, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24011 after receiving complaints concerning a loss of brake assist in 2023 MY Cadillac Lyriq vehicles. These complaints allege a hard brake pedal, followed by a “Brake System Failure” message at start up or while driving. GM shared records regarding several internal investigations for loss of brake assist due to alleged spindle fractures in the eBoost system. GM has stated that in the event of a spindle fracture, anti-lock brakes (ABS), stability control, and traction control remain functional until the vehicle comes to a complete stop. At this point, ABS, brake assist, stability control, and traction control functions are lost. The loss of these functions causes the vehicle to set one of three Diagnostic Trouble Codes (DTCs) based on failed performance criteria for the Electronic Brake Control Module (EBCM). These DTCs, in turn, activate several driver alerts: an audible chime, a visual “Service Brake System” message in the display, and multiple illuminated Malfunction Indicator Lights (MILs) for the ABS, Traction Control, and Brakes informing the driver of loss of functionality. The vehicle speed will also be limited to 70 KPH (43 MPH). Since opening PE24011, ODI has continued to receive reports of loss of brake assist. Some of these reports describe symptoms inconsistent with GM’s description of a spindle failure. These reports allege an immediate loss of brake assist functionality as opposed to the loss occurring after the vehicle comes to a complete stop. The sudden loss of brake assist during a braking event could result in extended braking distance, which increases the risk of a crash or injury. ODI believes further analysis is necessary to assess the potential for failures in GM’s eBoost system to resulting in safety-related outcomes. At this time, ODI is aware of the following vehicles that are equipped with this eBoost system: 2023-2026 MY Cadillac Lyriq, Chevrolet Colorado, and GMC Canyon; 2024-2026 MY Buick Enclave, Envision; Chevrolet Blazer EV, Equinox EV, Traverse; Cruise Origin; and GMC Acadia; 2025-2026 MY Cadillac Celestiq and Optiq. ODI is also aware of 2024-2026 MY Acura ZDX and 2024-2026 MY Honda Prologue vehicles that were built with this system. The Acura and Honda vehicles were manufactured by GM in a joint venture with Honda, and will be included in the Engineering Analysis as peer vehicles. ODI is opening this Engineering Analysis to further assess the safety-related consequences of a failed eBoost system. In addition, ODI is expanding the scope of the investigation to encompass all GM vehicles that share this eBoost system. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.