The car phantom breaks randomly when backing up, but seems to happen more often when it rains or snows.
2025 Chevrolet Equinox Ev
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Equinox Ev years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 3 of 163 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Visibility/wiper. Review the 80 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Forward Collision Avoidance. Review the 41 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Forward Collision Avoidance complaints
41 reportsFive times since I bought the new car in November 2025, the car has suddenly slammed on the brakes. It has always been under 5 miles per hour, but it has always been total stoppage, like someone hit me from behind. I think I figured out that the emergency braking system gets nervous when objects are close, and when I touched the…
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Five times since I bought the new car in November 2025, the car has suddenly slammed on the brakes. It has always been under 5 miles per hour, but it has always been total stoppage, like someone hit me from behind. I think I figured out that the emergency braking system gets nervous when objects are close, and when I touched the brake with my foot the emergency braking system would freak out and slam the brakes. I talked to a person who had an electric Volvo who said the slamming of the brakes freaked him out, too. I finally went into the Settings and turned off the emergency braking system (but left on the warning.) I've not had the experience, since.
References: [XXX] [XXX] [XXX] the Equinox EV is currently giving me issues with the brake system. This inconvenience is extremely annoying, frustrating, and most importantly, very dangerous. I'm forced to repeatedly turn my vehicle off and back on, while attempting to re-engage the one-pedal driving. This is a cornerstone a…
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References: [XXX] [XXX] [XXX] the Equinox EV is currently giving me issues with the brake system. This inconvenience is extremely annoying, frustrating, and most importantly, very dangerous. I'm forced to repeatedly turn my vehicle off and back on, while attempting to re-engage the one-pedal driving. This is a cornerstone advantage of the EV in general, and needs to work 100% of the time, just as my money is taken every month 100% of the time. This also results in other critical features being disabled, such as the auto-hold and forward collision systems. I believe it also impacts the cruise control as well. I am greatly displeased with this and now want to give the vehicle back. My lessor, GM Financial, has specific guidelines in place that make this difficult. What can Chevrolet do to address this? I've heard about the recall, and subsequent remedy, but I'm not satisfied with that, as the issue could occur again. I've lost faith in the vehicle and need to get rid of it. How can you help me do so. Thanks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Illinois I-94 Westbound near Torrence Ave. Exit 5:35/5:36AM 2/5/2025 cruise set at 70mph, passing 18 wheeler on my right and a car was passing me on my left. No car in front of or behind me in my lane of travel. Vehicle braked hard all by itself. I had to cancel the cruise control to stop the braking. This could have been bad ha…
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Illinois I-94 Westbound near Torrence Ave. Exit 5:35/5:36AM 2/5/2025 cruise set at 70mph, passing 18 wheeler on my right and a car was passing me on my left. No car in front of or behind me in my lane of travel. Vehicle braked hard all by itself. I had to cancel the cruise control to stop the braking. This could have been bad had there actually been another vehicle directly behind me when this happened. It has happened before but I did not record the details. I will be making a written record of this failure and reporting it every time it happens.
I was traveling on a two lane road at about 50mph and the car applied full strength regenerative braking without warning, quickly slowing down to about 40mph when I took over the throttle. I can’t remember if I was using adaptive cruise control but I believe I was. No other beeps or alerts were present (as with AEB events). Ther…
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I was traveling on a two lane road at about 50mph and the car applied full strength regenerative braking without warning, quickly slowing down to about 40mph when I took over the throttle. I can’t remember if I was using adaptive cruise control but I believe I was. No other beeps or alerts were present (as with AEB events). There was NO other traffic present and it was middle of the afternoon with no weather except a bit cloudy. I have no idea what hazard the car could have been reacting to.
My car which is FWD, not AWD, is exhibiting the same behavior that the recall for the AWD Equinox has. With Adaptive Cruise engaged the car does not slow down or brake when approaching vehicles in front of it. I have to intervene and apply the brakes to prevent hitting the vehicle in front. Also, with ACC on the vehicle will …
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My car which is FWD, not AWD, is exhibiting the same behavior that the recall for the AWD Equinox has. With Adaptive Cruise engaged the car does not slow down or brake when approaching vehicles in front of it. I have to intervene and apply the brakes to prevent hitting the vehicle in front. Also, with ACC on the vehicle will accelerate on its own. I have to intervene to slow the vehicle down. For example, I set the ACC to 68 mph, all of a sudden it starts speeding up. I had to intervene when it hit 73 mph as it approached vehicles in front of me without slowing down.
The adaptive cruise control does not come to a stop when the cars ahead do. It works at high speeds as expected, but when traffic slows to a stop, it will not brake enough to prevent you from hitting the vehicle in front of you.
When I activate adaptive cruise control with cruise braking my car will follow the the car ahead of me as it speeds up or slows down. But if that car slows down to a stop light, my car will not slow down enough before the red collision warning activates and I need to apply the brakes immediately to avoid impact. Happens every ti…
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When I activate adaptive cruise control with cruise braking my car will follow the the car ahead of me as it speeds up or slows down. But if that car slows down to a stop light, my car will not slow down enough before the red collision warning activates and I need to apply the brakes immediately to avoid impact. Happens every time at any gap distance or set speed.
Does not adapt to front vehicles speed, just stays at the speed it is set at. I have to hit the brakes to disconnect ACC.
ACC works ok at normal highway speeds but when the vehicle in front slows to under about 25mph the ACC doesn't slow down anymore. Then the vehicle alerts with the emergency breaking light and you need to stomp on the breaks to avoid a collision. It has been like this since I bought the car and Chevrolet doesn't seem to know what…
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ACC works ok at normal highway speeds but when the vehicle in front slows to under about 25mph the ACC doesn't slow down anymore. Then the vehicle alerts with the emergency breaking light and you need to stomp on the breaks to avoid a collision. It has been like this since I bought the car and Chevrolet doesn't seem to know what the problem is
Official recalls
626V114000 · Equipment:other:owners/service/other Manual
Feb 26, 2026
General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cadillac OPTIQ, Chevrolet Colorado, Equinox EV, GMC Canyon, 2026 Buick Enclave, Envision, Cadillac CT5, Escalade, Escalade ESV, Escalade IQ, Escalade IQL, LYRIQ, VISTIQ, Chevrolet Blazer EV, Corvette Convertible, Corvette Coupe, Corvette Convertible E-Ray, Equinox, Silverado 1500, 2500, 3500, Silverado EV, Suburban 1500, Tahoe, Traverse, GMC Acadia, Hummer EV Pickup, Hummer EV SUV, Sierra 1500, 2500, 3500, Sierra EV, Terrain, Yukon, and Yukon XL vehicles. The radio may not have been set to the correct status to download the electronic owner's manual during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, “Occupant Protection.”
Consequence & remedy
Consequence: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
Remedy: Dealers will reset the vehicle radio, which will facilitate automatic download of the electronic owner’s manual, free of charge. Owner notification letters were mailed April 16, 2026. Owners may contact GM customer service at 1-866-467-9700, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N252540430. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 26, 2026.
25V878000 · Back Over Prevention:warnings:external/pedestrian Alert
Dec 18, 2025
General Motors, LLC (GM) is recalling certain 2025-2026 Equinox EV vehicles. The pedestrian alert sound system may not produce a sufficient change in volume between the vehicle being stopped and moving at low speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Consequence & remedy
Consequence: A vehicle that does not emit sufficient sound may fail to alert pedestrians of a moving vehicle, increasing the risk of a crash or injury.
Remedy: The body control module software will be updated by a dealer, or through an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed January 29, 2026. Owners may contact GM customer service at 1-800-222-1020. GM's number for this recall is N252530690. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 18, 2025.
25V704000 · Tires:tread/belt
Oct 16, 2025
General Motors, LLC (GM) is recalling certain 2025-2026 Cadillac Optic and 2025-2026 Chevrolet Equinox EV vehicles equipped with 21-inch Continental all-season tires. One or more of these tires may experience partial or full tread detachment.
Consequence & remedy
Consequence: Tire tread detachment increases the risk of a crash.
Remedy: Dealers will inspect all four tires and replace those manufactured during DOT week 4024, free of charge. Owner notification letters were mailed November 19, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252525030. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 16, 2025.
25V012000 · Forward Collision Avoidance: Adaptive Cruise Control:software; Service Brakes, Hydraulic
Jan 16, 2025
General Motors, LLC (GM) is recalling certain 2025 Chevrolet Equinox EV all-wheel drive electric vehicles. The adaptive cruise control may fail to engage the brakes as expected, due to incorrect brake module software.
Consequence & remedy
Consequence: A vehicle that does not automatically brake as expected increases the risk of a crash.
Remedy: Dealers will update the software calibration in the brake system control module, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242481530.
Additional source detail variants (2)
Forward Collision Avoidance: Adaptive Cruise Control:software
General Motors, LLC (GM) is recalling certain 2025 Chevrolet Equinox EV all-wheel drive electric vehicles. The adaptive cruise control may fail to engage the brakes as expected, due to incorrect brake module software.
Consequence: A vehicle that does not automatically brake as expected increases the risk of a crash.
Remedy: Dealers will update the software calibration in the brake system control module, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242481530.
Service Brakes, Hydraulic
General Motors, LLC (GM) is recalling certain 2025 Chevrolet Equinox EV all-wheel drive electric vehicles. The adaptive cruise control may fail to engage the brakes as expected, due to incorrect brake module software.
Consequence: A vehicle that does not automatically brake as expected increases the risk of a crash.
Remedy: Dealers will update the software calibration in the brake system control module, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242481530.
24V925000 · Electrical System:body Control Module/bcm; Forward Collision Avoidance: Warnings:external/pedestrian Alert
Dec 12, 2024
General Motors LLC (GM) is recalling certain 2025 Chevrolet Equinox EV vehicles. The pedestrian alert sound system may have incorrect software and not produce sound at a sufficient volume. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Consequence & remedy
Consequence: A vehicle that fails to make sufficient sound may result in pedestrians being unaware of an approaching vehicle, increasing the risk of injury.
Remedy: Dealers will update the software in the body control module (BCM), free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242479760.
Additional source detail variants (2)
Forward Collision Avoidance: Warnings:external/pedestrian Alert
General Motors LLC (GM) is recalling certain 2025 Chevrolet Equinox EV vehicles. The pedestrian alert sound system may have incorrect software and not produce sound at a sufficient volume. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Consequence: A vehicle that fails to make sufficient sound may result in pedestrians being unaware of an approaching vehicle, increasing the risk of injury.
Remedy: Dealers will update the software in the body control module (BCM), free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242479760.
Electrical System:body Control Module/bcm
General Motors LLC (GM) is recalling certain 2025 Chevrolet Equinox EV vehicles. The pedestrian alert sound system may have incorrect software and not produce sound at a sufficient volume. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Consequence: A vehicle that fails to make sufficient sound may result in pedestrians being unaware of an approaching vehicle, increasing the risk of injury.
Remedy: Dealers will update the software in the body control module (BCM), free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242479760.
24V737000 · Latches/locks/linkages:doors:latch
Oct 2, 2024
General Motors, LLC (GM) is recalling certain 2025 Chevrolet Blazer, Blazer EV, and Equinox vehicles. The door strikers were not properly heat-treated, which can cause them to break.
Consequence & remedy
Consequence: A broken door striker can cause the door to open unexpectedly, increasing the risk of injury.
Remedy: Dealers will replace all four side door strikers and attachment bolts, free of charge. All affected vehicles are still in dealership inventory and therefore no owner notification letters are expected to be mailed. Owners may call Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242477131.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA26006 · Electronic Brake Module Component Failure
Opened Aug 21, 2026 · No close date supplied
Status: open (inferred from source dates) · Service Brakes
On April 11, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24011 after receiving complaints concerning a loss of brake assist in 2023 MY Cadillac Lyriq vehicles. These complaints allege a hard brake pedal, followed by a “Brake System Failure” message at start up or while driving. GM shared records regarding several internal investigations for loss of brake assist due to alleged spindle fractures in the eBoost system. GM has stated that in the event of a spindle fracture, anti-lock brakes (ABS), stability control, and traction control remain functional until the vehicle comes to a complete stop. At this point, ABS, brake assist, stability control, and traction control functions are lost. The loss of these functions causes the vehicle to set one of three Diagnostic Trouble Codes (DTCs) based on failed performance criteria for the Electronic Brake Control Module (EBCM). These DTCs, in turn, activate several driver alerts: an audible chime, a visual “Service Brake System” message in the display, and multiple illuminated Malfunction Indicator Lights (MILs) for the ABS, Traction Control, and Brakes informing the driver of loss of functionality. The vehicle speed will also be limited to 70 KPH (43 MPH). Since opening PE24011, ODI has continued to receive reports of loss of brake assist. Some of these reports describe symptoms inconsistent with GM’s description of a spindle failure. These reports allege an immediate loss of brake assist functionality as opposed to the loss occurring after the vehicle comes to a complete stop. The sudden loss of brake assist during a braking event could result in extended braking distance, which increases the risk of a crash or injury. ODI believes further analysis is necessary to assess the potential for failures in GM’s eBoost system to resulting in safety-related outcomes. At this time, ODI is aware of the following vehicles that are equipped with this eBoost system: 2023-2026 MY Cadillac Lyriq, Chevrolet Colorado, and GMC Canyon; 2024-2026 MY Buick Enclave, Envision; Chevrolet Blazer EV, Equinox EV, Traverse; Cruise Origin; and GMC Acadia; 2025-2026 MY Cadillac Celestiq and Optiq. ODI is also aware of 2024-2026 MY Acura ZDX and 2024-2026 MY Honda Prologue vehicles that were built with this system. The Acura and Honda vehicles were manufactured by GM in a joint venture with Honda, and will be included in the Engineering Analysis as peer vehicles. ODI is opening this Engineering Analysis to further assess the safety-related consequences of a failed eBoost system. In addition, ODI is expanding the scope of the investigation to encompass all GM vehicles that share this eBoost system. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
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