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2016 Chevrolet Cruze

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2016 Chevrolet Cruze do not stand out strongly from the model-year median of 250.

About this comparison →

When problems were reported

Mileage at the reported incident

149 reports with mileage · 100 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 102 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 58 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel/propulsion System. Review the 35 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

19 crash reports6 fire reports12 injury reports

Engine complaints

102 reports
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40,000 miles · Dec 31, 2020
EnginePower Train

MY CARS CAM SHAFT WAS REPLACED SIX MONTHS AGO, AND IT WAS STILL UNDER WARRANTY. NOW I'M HAVING A BUNCH OF OTHER ISSUES SOME OF THE PROBLEMS ARE BECAUSE THE CHEVY DEALERSHIP, THAT REPLACED IT MY CAM SHAFT WHEEL THEY HAD TO TO TAKE PARTS OFF AND BACK ON TO FIX IT NOW THOSE PARTS THEY TOOK OFF AND NOW BAD PLUS OTHER BOTTOMS UP. IT …

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MY CARS CAM SHAFT WAS REPLACED SIX MONTHS AGO, AND IT WAS STILL UNDER WARRANTY. NOW I'M HAVING A BUNCH OF OTHER ISSUES SOME OF THE PROBLEMS ARE BECAUSE THE CHEVY DEALERSHIP, THAT REPLACED IT MY CAM SHAFT WHEEL THEY HAD TO TO TAKE PARTS OFF AND BACK ON TO FIX IT NOW THOSE PARTS THEY TOOK OFF AND NOW BAD PLUS OTHER BOTTOMS UP. IT WON'T KEEP COOLANT. AND KEEPS OVER HEATING, AND THE DEALERSHIP, IS TRYING TO OVER PRICE ME ON PARTS THAT I CAN GET, FOR A FRACTION OF THE PRICE THERE CHARGING ME, AND NOW I'M WITH OUT A VEHICLE UN LESS I COME UP WITH OVER $1400, I FEEL LIKE THEY PURPOSELY DIDN'T PUT EVERYTHING BACK TOGETHER RIGHT, CUZ THEY NEW THEY COULD GET AND MAKE MORE MONEY OUT OF IT BECAUSE SOME OF THE PARTS ARE STILL UNDER WARRANTY. PLUSE WHEN THEY FIXED IT THE FIRST TIME. THEY CHARGE FOR A NEW BELT ON THE CAR AND I ALREADY HADE ONE WHICH WASN'T MINE TO START WITH, IT BELONG TO A FRIEND OF MINE, AND THE STOLE IT AND PUT IT ON MY CAR THEN CHARGE ME FOR IT. BE CAUSE IT WAS IN THE BACK SEAT, MY VEHICLE IS SITTING AT THE SHOP NOW. IT'S AT LEACH-WILSON CHEVROLET-BUICK IN SHELBYVILLE ILLINOIS, THERE GOING TO START WORKING ON IT ON JANUARY 11TH, THAT'S WHAT THEY SAID ANYWAYS AND I DON'T FEEL SAFE WITH THEM DOING THAT BUT I HAVE NO OTHER OPTION RIGHT NOW. AND I'M BEING FORCED TO PAY OVER $1400. PLUS THEY STOLE PARTS OUT OF MY CAR I WAS HOLDING FOR A FRIEND AND I HAD IN THE CAR AND THEY USE THEM AND CHARGED THE WARRANTY FOR THOSE PARTS AND IT WASN'T THEIRS TO SELL LIKE THAT

NHTSA ODI #11385959

Mileage unknown · Dec 21, 2020
EngineFuel/propulsion SystemPower Train

MY CAR IS PARKED LOOKS LIKE A RAINBOW COLOR IS COMING OUT FROM UNDER THE ENGINE. IT LOOKS LIKE WATER FROM A DISTANCE UNTIL YOU GET CLOSER. I HAVE NOTIFIED THE DEALERSHIP WHERE I BOUGHT IT AND HE TELLS ME THERE IS NOTHING THEY CAN DO

NHTSA ODI #11384453

81,000 miles · Dec 17, 2020
EngineFuel/propulsion System

THE INTAKE MANIFOLD BLEW OUT IT'S SENSOR. NOT LIKE IT JUST WENT OUT, BUT SOME HOW PRESSURE BUILT UP AND BLEW IT OUT OF THE MANIFOLD. THIS IS EXACTLY WHAT THE REPRESENTATIVE AT THE DEALERSHIP JUST TOLD ME OVER THE PHONE. CAR IS AT THE SERVICE DEPARTMENT BECAUSE OF THE ONGOING ISSUES WITH THE TURBO AND THE MISSING BOLTS AND THE F…

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THE INTAKE MANIFOLD BLEW OUT IT'S SENSOR. NOT LIKE IT JUST WENT OUT, BUT SOME HOW PRESSURE BUILT UP AND BLEW IT OUT OF THE MANIFOLD. THIS IS EXACTLY WHAT THE REPRESENTATIVE AT THE DEALERSHIP JUST TOLD ME OVER THE PHONE. CAR IS AT THE SERVICE DEPARTMENT BECAUSE OF THE ONGOING ISSUES WITH THE TURBO AND THE MISSING BOLTS AND THE FACT THAT THIS ENGINE WAS OBVIOUSLY A FAULTY BUILD, AS GM HAS ALREADY ACKNOWLEDGED. I AM TERRIFIED TO DRIVE THIS CAR AND I STILL OWE ON IT. SO NOW WITH THE INTAKE MANIFOLD BLOWING UP AND A LEAKING VALVE COVER....I JUST DON'T UNDERSTAND HOW GM ISN'T RESPONSIBLE FOR GETTING THESE CARS OFF THE ROAD. I AM SO AFRAID OF BLOWING UP WHILE DRIVING THIS CAR I DON'T KNOW WHAT TO DO AND I BELIEVE IN KARMA AND DO NOT WANT TO TRADE IT IN FOR FEAR OF RISKING SOMEONE ELSE'S LIFE. I'VE OWNED A LOT OF VEHICLES IN THE 30 YEARS I'VE BEEN DRIVING AND AM THANKFUL I'VE NEVER HAD THIS PROBLEM BUT GOOD LORD, HOW DO I FIX THIS?

NHTSA ODI #11383926

72,000 miles · Oct 22, 2020
EnginePower Train

NEW 2016 CRUZE LIMITED, 2 YEARS AFTER THE PURCHASE OF THE CAR, WATER PUMP AND THERMOSTAT HOUSING REPLACEMENT(COVERED BY THE DRIVE-TRAIN WARRANTY),2 YEARS LATER, CAR OVERHEATS AGAIN, I AM APPARENTLY LOSING WATER BUT NOT EVIDENT IN THE ENGINE COMPARTMENT, I TAKE IT BACK TO THE DEALER, TOLD THEM WHAT I THOUGHT WAS HAPPENING AGAIN A…

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NEW 2016 CRUZE LIMITED, 2 YEARS AFTER THE PURCHASE OF THE CAR, WATER PUMP AND THERMOSTAT HOUSING REPLACEMENT(COVERED BY THE DRIVE-TRAIN WARRANTY),2 YEARS LATER, CAR OVERHEATS AGAIN, I AM APPARENTLY LOSING WATER BUT NOT EVIDENT IN THE ENGINE COMPARTMENT, I TAKE IT BACK TO THE DEALER, TOLD THEM WHAT I THOUGHT WAS HAPPENING AGAIN AND THEY CONDUCTED AN ANALYSIS FOR WHICH I HAD TO PAY $96.00, (CAR HAS 72,000 MILES, OUT OF WARRANTY) TELLING ME THE SAME THING I HAD ALREADY FIGURED OUT, THAT I NEED A NEW WATER PUMP AND THERMOSTAT HOUSING. THEY TELL ME IT WILL COST ME ABOUT $870.00. TO REPLACE THE WATER PUMP AND THERMOSTAT. NOW UNDERSTAND, MY WIFE AND I BOUGHT THIS CAR ON GOOD FAITH THAT IT WAS GOING TO BE SOMETHING THAT WE COULD RELY ON. I AM RETIRED AND SHE IS DISABLED. I NEEDED A DEPENDABLE MODE OF TRANSPORTATION. WHEN WE FIRST BOUGHT IT, IT WAS GREAT. BUT BACK TO OUR DILEMMA, AFTER I WAS GIVEN THE ESTIMATE, I TOLD THEM I DID NOT HAVE THAT KIND OF MONEY FOR THE REPAIR, AND THEY MADE SURE THE COOLANT WAS FULL AND I LIMPED IT BACK TO MY HOUSE. I PURCHASED A NEW WATER PUMP, THERMOSTAT HOUSING, AND A WATER OUTLET ASSEMBLY AND REPLACED IT MYSELF. I AM AN EXPERIENCED MECHANIC. AFTER REPLACEMENT, WHILE ON OUR WAY TO AN APPOINTMENT THE NEXT DAY, THE CAR OVER HEATED AGAIN. GOT IT BACK TO THE HOUSE, FOUND NO LEAKS, BLED THE SYSTEM TO MAKE SURE THERE WAS NO AIR IN THE LINES. DROVE IT THE NEXT DAY AND THE ENGINE STOPPED ON ME ON THE ROAD WHILE I WAS DRIVING, IT WOULD NOT RE-START. CHECKED THE OIL DIPSTICK AND FOUND WATER IN ENGINE! SOME ANALYSIS I WAS GIVEN. HAD IT TOWED TO MY HOUSE. HERE WE ARE WITH A 4 YEAR OLD CAR, 72,000 MILE ENGINE AND IT IS DONE. WE LIVE ON SOCIAL SECURITY AND I STILL OWE PAYMENTS. WHY WEREN'T THESE CARS RECALLED IF THEY KNEW SO MANY PEOPLE WERE HAVING THIS COOLING PROBLEM ON THE CARS? NOW WHAT DO WE DO? I DON'T WANT TO MAKE PAYMENTS ON A BROKEN CAR!

NHTSA ODI #11365853

67,240 miles · Oct 20, 2020
EngineFuel/propulsion SystemUnknown Or Other

REOCCURING PROBLEMS WITH PCV SYSTEM.EMISSIONS SYSTEM, MASS AIR FLOW SENSORS,O2 SENSORS,INTAKE MANIFOLD, VALVE COVERS WONT ACCELERRATE, STALLS WHILE DRIVING AND IDLING, HARD SHIFTING, STABILITY CONTROL SSUES AND STABILITRACK ISSUES, INTAKE AIR FLOW SYSTEM,FUEL TRIM SYSTEM LEAN BANK

NHTSA ODI #11365475

Mileage unknown · Sep 23, 2020
Electrical SystemEngine

THE WHOLE ENGINE WENT OUT AND THE AUTO REPAIR SHOP THAT I TOOK IT TOO IS SAYING THE WHOLE ENGINE NEEDS TO BE REPLACED. I'M ALSO NOT THE ONLY WHO IS HAVING THIS PROBLEM WITH THIS CAR. WHAT IS GOING ON IS THAT THE ENGINE IS ALWAYS OVERHEATING AND HAVING PROBLEMS.

NHTSA ODI #11360810

93,868 miles · Sep 21, 2020
Engine

CAR SUDDENLY OVERHEATED AND WITHIN 30 SECONDS MANAGED TO SPRAY COOLANT EVERYWHERE. THE COOLANT WENT IN THE SPARK PLUGS, WARPED THE HEAD AND MANAGED TO ENTER THE PISTON COMPRESSION CHAMBER. THE HEAD WARPED AND ALLOWED COOLANT IN THE ENGINE. THIS ISSUE SHOULD HAVE BEEN JUST A SIMPLE FIX AND A REFILLING OF COOLANT BUT INSTEAD HAS B…

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CAR SUDDENLY OVERHEATED AND WITHIN 30 SECONDS MANAGED TO SPRAY COOLANT EVERYWHERE. THE COOLANT WENT IN THE SPARK PLUGS, WARPED THE HEAD AND MANAGED TO ENTER THE PISTON COMPRESSION CHAMBER. THE HEAD WARPED AND ALLOWED COOLANT IN THE ENGINE. THIS ISSUE SHOULD HAVE BEEN JUST A SIMPLE FIX AND A REFILLING OF COOLANT BUT INSTEAD HAS BECOME A FULL ENGINE DISASTER. LUCKILY I WAS NOT ON A HIGHWAY WHEN THIS HAPPENED AND I WAS ON AN EMPTY ROAD GOING 55 OR THIS COULD HAVE BECOME A GREATER ISSUE. WHEN THE COOLANT HOUSING BUSTED IT SPRAYED ALL OVER THE ENGINE BAY AND SOME EVEN MADE IT ON THE WINDSHIELD CUTTING SOME OF MY VISABILITY. I FEEL FORTUNATE THAT I WAS DRIVING IN A STRAIGHT LINE AND NOT IN THE MIDDLE OF TRAFFIC OR A WINDING ROAD.

NHTSA ODI #11360175

90,000 miles · Sep 8, 2020
Engine

DTC CODE P0011 IS AN ISSUE WITH 2016 CHEVY CRUZE LIMITED CHEVY IS AWARE PIP4543D CHEVY NEEDS TO COVER THE COST OF THIS REPAIR IT IS GOING TO CAUSE ME TO GET HURT IN THIS CAR AND IF SO I WILL HOLD CHEVY RESPONSIBILE THEY NEED TO DO THE RIGHT THING THE CAR AS 90,000 MILES ON IT AND CONTIMUES TO HAVE THIS ISSUE DAILY

NHTSA ODI #11353803

85,474 miles · Aug 15, 2020
Engine

THE VEHICLE HAS HAD OVERHEATING ISSUES SINCE I BOUGHT IT. REPAIRED IT TWICE AND IS EXPERIENCING PROBLEMS AGAIN. I HAVE CHANGED ALL COMPONENTS OF THE COOLING SYSTEM TO NO AVAIL. I HAVE COME ACROSS COUNTLESS COMPLAINTS ABOUT THIS. WHY HASN'T THERE BEEN A RECALL FOR THIS YET?

NHTSA ODI #11349365

Mileage unknown · Aug 2, 2020
Engine

CAR SHUTS OFF ABRUPTLY WHEN STOPPED OR AT TIMES WHEN SPEED IS DECREASED TO ALMOST PARKED. THIS TYPICALLY HAPPENS AT RED LIGHTS OR WHEN CAR IS GOING UNDER 10 MPG. IT'S HAPPENED IN BUMPER-TO-BUMPER TRAFFIC. I HAVE TO PUT IT IN PARK AND RESTART THE PUSH START. THIS HAS BEEN GOING SINCE LAST SUMMER (2019) OR SO.

NHTSA ODI #11342849

Official recalls

4

18V304000 · Fuel System, Gasoline

May 10, 2018

General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Cruze LS vehicles, equipped with a gasoline engine and a tire inflator kit instead of a spare tire. The vehicles may leak gasoline following a rear-impact crash and a rollover. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

Consequence & remedy

Consequence: A fuel leak, in the presence of an ignition source, increases the risk of a fire.

Remedy: GM will notify owners, and dealers will install a lock-ring on the fuel tank that will shield the fuel tank vapor pressure sensor from damage in a rear-impact crash, free of charge. The recall began June 7, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18159.

17V057000 · Seats:front Assembly:head Restraint

Jan 26, 2017

General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Cruze vehicles. A bracket used in the driver or front passenger seat-back recliner mechanism may have been incorrectly welded to the seat-back frame, as a result, in the event of a crash, the head-restraints may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."

Consequence & remedy

Consequence: In a crash, the seat-backs for the front seats may break, increasing the risk of injury to the occupants.

Remedy: GM will notify owners, and dealers will inspect the front passenger seats, replacing any with seat-back frames that are incorrectly welded, free of charge. The recall began on February 28, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17035.

16V502000 · Electrical System:ignition; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Jul 5, 2016

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Consequence & remedy

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

Additional source detail variants (2)

Electrical System:ignition

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

16V498000 · Exterior Lighting:headlights

Jul 1, 2016

General Motors LLC (GM) is recalling certain model year 2016 Cruze vehicles manufactured November 5, 2015, to May 26, 2016. The headlight assemblies are not marked with a three-digit identifier code used to properly aim the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Assoc. Equipment."

Consequence & remedy

Consequence: Without the identification code, the headlights may be improperly aimed during service, reducing nighttime visibility and increasing the risk of a crash.

Remedy: GM will mail owners instructions and adhesive labels, with the correct code, to install on their headlight assemblies. Owners may also bring the vehicle to a GM dealership for any assistance with applying the label, free of charge. The recall began on August 11, 2016. Owners may contact Chevrolet Customer Service Department at 1-800-222-1020. GM's number for this recall is 50190.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.