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2016 Chevrolet Cruze

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2016 Chevrolet Cruze do not stand out strongly from the model-year median of 250.

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When problems were reported

Mileage at the reported incident

149 reports with mileage · 100 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 102 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 58 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel/propulsion System. Review the 35 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

19 crash reports6 fire reports12 injury reports

Engine complaints

102 reports
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Mileage unknown · Jun 4, 2021
Engine

I was driving my 2016 Chevy Cruze and a light appears om my dashboard saying the my engine was overheating. My mechanic was booked, and recommended a shop down the road. I brought my car in on 4/8/21. The Coolant housing and hose. Then on May 27th I was driving to the store and I received the same message that my car was overhe…

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I was driving my 2016 Chevy Cruze and a light appears om my dashboard saying the my engine was overheating. My mechanic was booked, and recommended a shop down the road. I brought my car in on 4/8/21. The Coolant housing and hose. Then on May 27th I was driving to the store and I received the same message that my car was overheating. I brought it to my mechanic after the long holiday weekend. He says it needs another coolant hose. My research shows that this is not uncommon in these cars. Isn't there something that can be done? I bought the car used in 2018. I have 97k miles on it, and I am still making payments.

NHTSA ODI #11419678

85,053 miles · May 14, 2021
Engine

THE CHECK ENGINE LIGHT WENT ON AND I PAID $940.00 TO TRY TO FIX THE PROBLEM. THE PROBLEM WAS NOT FIXED AND THE QUOTE TO FIX THE PROBLEM WAS ESTIMATED TO BE APPROXIMATELY $2,000.00. I CAN DRIVE THE CAR, BUT I WILL NOT PASS THE OH EMISSIONS TEST UNTIL IT IS FIXED.

NHTSA ODI #11416608

50,824 miles · Apr 4, 2021
EngineUnknown Or Other

LEAKING OIL RIGHT BENEATH THE DIPSTICK BUT NOT DIRECTLY OUT OF THE DIPSTICK. COMING FROM UNDER THE PLASTIC ECO TECH COVER

NHTSA ODI #11406314

60,000 miles · Feb 13, 2021
EngineSteeringVehicle Speed ControlCrashInjury

SECOND REPORT I'M MAKING ABOUT THIS CARS ENGINE PROBLEMS THE STABILITY TRACK AND REDUCED ENGINE POWER CAUSED MY CAR TO STOP ON THE EXPRESSWAY AND I ALMOST HIT SOMEONE ! PLEASE INVESTIGATE INTO THIS ISSUE THEIR ARE SEVERAL PEOPLE UNDER THIS POST FROM DIFFERENT PARTS OF THE WORLD SAYING THE SAME THING

NHTSA ODI #11396071

Mileage unknown · Feb 13, 2021
Electrical SystemEngineVehicle Speed Control

CHECK ENGINE LIGHT CAME ON I PAID OUT OF POCKET FOR 3 DIFFERENT DIAGNOSTICS FOR THEM TO SAY THEY FIXED IT AND STILL HAVE THIS PROBLEM. CAR GOES IN STABILITY TRACK AND REDUCED ENGINE POWER WONT DRIVE OVER 5MPH THIS IS THE SAME PROBLEM I SEE NUMEROUS OTHER PEOPLE WITH THIS CAR ARE COMPLAINING ABOUT WHY ARE YOU GUYS NOT INVESTIGATI…

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CHECK ENGINE LIGHT CAME ON I PAID OUT OF POCKET FOR 3 DIFFERENT DIAGNOSTICS FOR THEM TO SAY THEY FIXED IT AND STILL HAVE THIS PROBLEM. CAR GOES IN STABILITY TRACK AND REDUCED ENGINE POWER WONT DRIVE OVER 5MPH THIS IS THE SAME PROBLEM I SEE NUMEROUS OTHER PEOPLE WITH THIS CAR ARE COMPLAINING ABOUT WHY ARE YOU GUYS NOT INVESTIGATING OR RECALLING THIS ENGINE BECAUSE IT'S CLEARLY A MANUFACTURER ISSUE

NHTSA ODI #11396069

Mileage unknown · Jan 21, 2021
EngineFuel/propulsion SystemPower Train

MY CHECK ENGINE LIGHT HAD COME ON I GOT IT CHECKED AT MY MECHANIC BUT CAN'T SEEM TO FIGURE OUT THE PROBLEM. WHEN YOU FIRST START THE IGNITION IT FEELS LIKE THE CAR IS BOBBING BACK AND FOURTH. ALSO AFTER THE AUTO STOP GOES ON AND YOU TAKE YOUR FOOT OFF THE BRAKE AND PUT IT ON THE GAS PEDAL THE CAR STUTTERS. I ALSO HAD A PROBLEM W…

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MY CHECK ENGINE LIGHT HAD COME ON I GOT IT CHECKED AT MY MECHANIC BUT CAN'T SEEM TO FIGURE OUT THE PROBLEM. WHEN YOU FIRST START THE IGNITION IT FEELS LIKE THE CAR IS BOBBING BACK AND FOURTH. ALSO AFTER THE AUTO STOP GOES ON AND YOU TAKE YOUR FOOT OFF THE BRAKE AND PUT IT ON THE GAS PEDAL THE CAR STUTTERS. I ALSO HAD A PROBLEM WHEN I WAS COMING OUT OF MY DRIVEWAY IT STALLED AND LOST ALL POWER STEERING I HAD TO TURN THE CAR OFF AND BACK ON AGAIN.

NHTSA ODI #11389330

98,000 miles · Jan 20, 2021
EnginePower Train

VEHICLE WAS SHAKING PROFUSELY ON LOCAL STREET, DID NOT ACCELERATE BEYOND 5 MPH, AND HAD A 'STABILITRAK' ERROR CODE. BARELY MADE IT BACK TO THE DRIVEWAY. HAD IT TOWED TO A DEALERSHIP AND CONFIRMED PISTON/CYLINDER PROBLEM, WHICH WILL REQUIRE A COMPLETELY NEW ENGINE. BOUGHT IT USED IN 2018 (WITH 54K MILES) FROM A DEALER, BUT WAS NO…

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VEHICLE WAS SHAKING PROFUSELY ON LOCAL STREET, DID NOT ACCELERATE BEYOND 5 MPH, AND HAD A 'STABILITRAK' ERROR CODE. BARELY MADE IT BACK TO THE DRIVEWAY. HAD IT TOWED TO A DEALERSHIP AND CONFIRMED PISTON/CYLINDER PROBLEM, WHICH WILL REQUIRE A COMPLETELY NEW ENGINE. BOUGHT IT USED IN 2018 (WITH 54K MILES) FROM A DEALER, BUT WAS NOT MADE AWARE OF SERVICE BULLETIN PIP5421; AND THE MFG'ERS WARRANTY IS NO LONGER VALID AS THERE IS OVER 90K MILES (BUT STILL WITHIN 5 YEARS). DEALER INDICATES IT WILL COST $9500 TO PUT NEW ENGINE IN, AND WE STILL OWE ON IT....WORTHLESS CAR!

NHTSA ODI #11389060

71,600 miles · Jan 13, 2021
EngineFuel/propulsion SystemUnknown Or Other

CHECK ENGINE LIGHT CAME ON. TOOK CAR TO DEALERSHIP TO GET CHECKED. THE PURGE VALVE, WATER PUMP, AND CAM ACTUATOR SEALS ALL WENT BAD.

NHTSA ODI #11387859

66,445 miles · Jan 10, 2021
EngineUnknown Or Other

BEFORE LEAVING WORK, I TURNED ON MY CAR FOR ABOUT TEN MINUTES TO WARM UP. WHEN I ENTERED THE CAR TO LEAVE WORK, I WAS OVERCOME WITH THE SMELL OF WHAT I THOUGHT WAS GASOLINE. I DROVE LIKE NORMAL ON MY WAY HOME, ROLLING THE WINDOW DOWN TO GET RID OF THE SMELL, AND I ALSO THOUGHT SOME SMOKE OR HAZE MAY HAVE ENTERED MY CAR, ALTHOUGH…

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BEFORE LEAVING WORK, I TURNED ON MY CAR FOR ABOUT TEN MINUTES TO WARM UP. WHEN I ENTERED THE CAR TO LEAVE WORK, I WAS OVERCOME WITH THE SMELL OF WHAT I THOUGHT WAS GASOLINE. I DROVE LIKE NORMAL ON MY WAY HOME, ROLLING THE WINDOW DOWN TO GET RID OF THE SMELL, AND I ALSO THOUGHT SOME SMOKE OR HAZE MAY HAVE ENTERED MY CAR, ALTHOUGH IT WAS DARK AND FOGGY SO I CANNOT BE SURE. WHILE DRIVING ON THE HIGHWAY, MY CAR'S (2016 CHEVY CRUZE) OIL LIGHT CAME ON. IT GAVE ME AN URGENT MESSAGE OF "LOW OIL PRESSURE- STOP ENGINE" AND BEEPED CONTINUOUSLY, WHILE A THICK SMELL OF OIL FILLED THE CAR. I AM VERY LUCKY THAT I WAS NEAR AN EXIT AND I PULLED OFF IMMEDIATELY INTO A GROCERY STORE PARKING LOT. THE CAR HAD TO BE TOWED AND LATER THAT WEEK, I LEARNED THAT MY CAR HAD LEAKED 3.3 QUARTS OF OIL, LEAVING ME WITH 1.25 QUARTS. THE MECHANIC TOLD ME THAT I WAS LUCKY I PULLED OFF WHEN I DID, AND THAT THERE WAS A SERIOUS RISK OF ENGINE DAMAGE. HE ALSO LET ME KNOW THAT ANOTHER CAR, SAME MAKE AND MODEL, WAS ALSO IN THE SHOP WITH THE SAME EXACT PROBLEM, AND THAT THAT CAR'S ENGINE HAD TO BE REPLACED. I QUOTE FROM MY $500+ INVOICE, "THE TURBO OIL FEED PIPE WAS LEAKING AT THE OIL COOLER DUE TO POOR SEALING. VEHICLE WAS 3.3 QUARTS LOW ON FLUID."

NHTSA ODI #11387432

70,000 miles · Jan 5, 2021
Electrical SystemEngine

I PURCHASED A 2016 CHEVROLET CRUZE WITH AN AUTO STOP FEATURE. THE VEHICLE WAS PURCHASED AS A USED VEHICLE IN AUGUST OF 2019. AT THE TIME OF PURCHASE, IT HAD 70,000 MILES ON IT. LESS THAN TWO MONTH INTO HAVING THE VEHICLE, THE CAR STARTED SHUTTING OFF EACH TIME I CAME TO A COMPLETE STOP. THE ONLY WAY TO GET THE CAR MOVING AGAIN W…

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I PURCHASED A 2016 CHEVROLET CRUZE WITH AN AUTO STOP FEATURE. THE VEHICLE WAS PURCHASED AS A USED VEHICLE IN AUGUST OF 2019. AT THE TIME OF PURCHASE, IT HAD 70,000 MILES ON IT. LESS THAN TWO MONTH INTO HAVING THE VEHICLE, THE CAR STARTED SHUTTING OFF EACH TIME I CAME TO A COMPLETE STOP. THE ONLY WAY TO GET THE CAR MOVING AGAIN WAS BY PLACING IT IN PARK AND RESTARTING THE VEHICLE. THIS ISSUE OCCURS IN ALL SETTINGS INCLUDING CITY STREETS AND HIGHWAYS. I HAVE TO BE IN TRAFFIC IN ORDER FOR THE ISSUE TO PRESENT ITSELF ON THE HIGHWAY. THE ISSUE PRESENTS ITSELF ON THE STREET ANYTIME I STOP AT A LIGHT, STOP SIGN, OR YIELD TO ONCOMING TRAFFIC. IT HAS DONE THIS HUNDREDS OF TIMES TO DATE. I TOOK THE CAR TO A CHEVROLET DEALERSHIP IN OCTOBER OF 2019 SHORTLY AFTER THE ISSUE BEGAN. A REPRESENTATIVE EXPLAINED THAT THIS HAPPENED BECAUSE THE AUTO-STOP COMPONENT WASN'T ABLE TO RECEIVE ENOUGH POWER TO STAY ON. I HAD THE COMPONENT REPLACED OUT OF POCKET, SINCE MY WARRANTY DIDN'T COVER. THE SAME DAY I DROVE THE VEHICLE HOME, THE ISSUE PERSISTED. SINCE THEN, I HAVE ALSO HAD THE BATTERY REPLACED. AS OF NOVEMBER 2020, THE CAR IS STILL EXPERIENCING THE SAME ISSUES, COUPLED WITH A CHECK ENGINE LIGHT THAT COMES ON AND GOES OFF EACH TIME RESTART THE VEHICLE. THE TECHNICIANS HAVE NOT BEEN ABLE TO PROPERLY DIAGNOSE THIS VEHICLE'S ISSUE AFTER MULTIPLE VISITS. MUCH OF MY TIME AND MONEY HAS BEEN WASTED TRYING TO FIX A VEHICLE WITH NO ACTIVE RECALLS. THIS IS ALSO THE SECOND TIME I AM FILING A COMPLAINT WITH THE NHTSA.

NHTSA ODI #11386555

Official recalls

4

18V304000 · Fuel System, Gasoline

May 10, 2018

General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Cruze LS vehicles, equipped with a gasoline engine and a tire inflator kit instead of a spare tire. The vehicles may leak gasoline following a rear-impact crash and a rollover. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

Consequence & remedy

Consequence: A fuel leak, in the presence of an ignition source, increases the risk of a fire.

Remedy: GM will notify owners, and dealers will install a lock-ring on the fuel tank that will shield the fuel tank vapor pressure sensor from damage in a rear-impact crash, free of charge. The recall began June 7, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18159.

17V057000 · Seats:front Assembly:head Restraint

Jan 26, 2017

General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Cruze vehicles. A bracket used in the driver or front passenger seat-back recliner mechanism may have been incorrectly welded to the seat-back frame, as a result, in the event of a crash, the head-restraints may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."

Consequence & remedy

Consequence: In a crash, the seat-backs for the front seats may break, increasing the risk of injury to the occupants.

Remedy: GM will notify owners, and dealers will inspect the front passenger seats, replacing any with seat-back frames that are incorrectly welded, free of charge. The recall began on February 28, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17035.

16V502000 · Electrical System:ignition; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Jul 5, 2016

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Consequence & remedy

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

Additional source detail variants (2)

Electrical System:ignition

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

16V498000 · Exterior Lighting:headlights

Jul 1, 2016

General Motors LLC (GM) is recalling certain model year 2016 Cruze vehicles manufactured November 5, 2015, to May 26, 2016. The headlight assemblies are not marked with a three-digit identifier code used to properly aim the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Assoc. Equipment."

Consequence & remedy

Consequence: Without the identification code, the headlights may be improperly aimed during service, reducing nighttime visibility and increasing the risk of a crash.

Remedy: GM will mail owners instructions and adhesive labels, with the correct code, to install on their headlight assemblies. Owners may also bring the vehicle to a GM dealership for any assistance with applying the label, free of charge. The recall began on August 11, 2016. Owners may contact Chevrolet Customer Service Department at 1-800-222-1020. GM's number for this recall is 50190.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.