NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
24 reportsClear category filter38,870 miles · Feb 16, 2019
Electronic Stability Control (esc)EngineSteering
TRIED TWICE, CAR DID NOT START. NO LIGHTS JUST DEAD. TRIED ONCE MORE STARTED, ALL LOOKED OK. DROVE 1/4 MILE ENGINE DIED WITH A CLUNK AND JERK, SERVICE POWER STEERING WARNING CAME ON, THEN SERVICE TRACTION CONTROL WARNING CAME ON. STEERED OFF ROAD (POWER STEERING WAS WORKING) PUT VEHICLE IN PARK, TRIED TO START SEVERAL TIMES. I…
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TRIED TWICE, CAR DID NOT START. NO LIGHTS JUST DEAD. TRIED ONCE MORE STARTED, ALL LOOKED OK. DROVE 1/4 MILE ENGINE DIED WITH A CLUNK AND JERK, SERVICE POWER STEERING WARNING CAME ON, THEN SERVICE TRACTION CONTROL WARNING CAME ON. STEERED OFF ROAD (POWER STEERING WAS WORKING) PUT VEHICLE IN PARK, TRIED TO START SEVERAL TIMES. INTERIOR LIGHT CAME ON BUT WOULD NOT START. AFTER SEVERAL MINUTES TRIED AGAIN, STARTED AND CHECK ENGINE LIGHT WAS LIT. DROVE TO HOME AND WHILE IN REVERSE TO PARK, ENGINE DIED AGAIN.
NHTSA ODI #11180523
100,000 miles · Feb 8, 2019
Steering
WHEN DRIVING ON THE HIGHWAY, OR TURNING THERE WAS A SLIGHT GLITCH OR HESITATION IN STEERING.
NHTSA ODI #11175185
32,634 miles · Aug 23, 2018
Steering
STEERING ANGLE SENSOR ELECTRICAL FAILURE. I BACKED OUT OF MY DRIVEWAY; AFTER PUTTING IT IN "DRIVE" THE CAR FISHTAILED AND THE "SERVICE STEERING WHEEL" MESSAGE CAME ON THE DASH. I BROUGHT IT TO SIMPSON CHEVROLET AND THEY DIAGNOSED THE "STEERING ANGLE SENSOR ELECTRICAL FAILURE" AND REPLACED THE STEERING ANGLE SENSOR. THEY STATED…
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STEERING ANGLE SENSOR ELECTRICAL FAILURE. I BACKED OUT OF MY DRIVEWAY; AFTER PUTTING IT IN "DRIVE" THE CAR FISHTAILED AND THE "SERVICE STEERING WHEEL" MESSAGE CAME ON THE DASH. I BROUGHT IT TO SIMPSON CHEVROLET AND THEY DIAGNOSED THE "STEERING ANGLE SENSOR ELECTRICAL FAILURE" AND REPLACED THE STEERING ANGLE SENSOR. THEY STATED THAT THE CAR WAS UNSAFE TO DRIVE.
NHTSA ODI #11121886
Mileage unknown · Jul 4, 2018
Steering
WHEN YOU ARE DRIVING OR YOU ARE DRIVING THE VEHICLE, YOU CAN PLAY A GAME ON THE STEERING WHEEL WHEN YOU TURN LEFT OR RIGHT AND YOU FEEL A FEW BLOWS AND THUNDERS THAT ARE REALLY WORRYING BECAUSE I TAKE A LOT OF THE TRACK FOR AND WITH MY CHILDREN IN THE CAR. THANK YOU FOR YOUR ATTENTION
NHTSA ODI #11109536
18,000 miles · Dec 4, 2017
Steering
TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. WHILE DRIVING LESS THAN 40 MPH, THE POWER STEERING INDICATOR ILLUMINATED AND THE STEERING WHEEL LOCKED. AS A RESULT OF THE STEERING WHEEL LOCKING, THE VEHICLE EVENTUALLY SHUT OFF AND THE CONTACT HAD TO WAIT A WHILE FOR THE VEHICLE TO RESTART. WHEN THE STEERING WHEEL LOCKED, IT ALSO CA…
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TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. WHILE DRIVING LESS THAN 40 MPH, THE POWER STEERING INDICATOR ILLUMINATED AND THE STEERING WHEEL LOCKED. AS A RESULT OF THE STEERING WHEEL LOCKING, THE VEHICLE EVENTUALLY SHUT OFF AND THE CONTACT HAD TO WAIT A WHILE FOR THE VEHICLE TO RESTART. WHEN THE STEERING WHEEL LOCKED, IT ALSO CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE FH DAILEY CHEVROLET DEALER (800 DAVIS ST, SAN LEANDRO, CA), BUT THE DIAGNOSIS WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.
NHTSA ODI #11052363
65,000 miles · Sep 10, 2017
Electrical SystemExterior LightingSteering
WHILE DRIVING MY 2015 CHEVROLET CRUZE LT THE RADIO SHUT OFF, LIGHTS FLICKERED, SERVICE ENGINE LIGHT CAME ON, AND OTHER WARNING LIGHTS TEMPORARILY FLICKERED ON AND OFF FOR A FEW SECONDS BEFORE RETURNING BACK TO NORMAL. THIS HAPPENS MULTIPLE TIMES DAILY OFTEN INVOLVING THE POWER STEERING. WHILE TURNING THE VEHICLE, THE RADIO WILL…
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WHILE DRIVING MY 2015 CHEVROLET CRUZE LT THE RADIO SHUT OFF, LIGHTS FLICKERED, SERVICE ENGINE LIGHT CAME ON, AND OTHER WARNING LIGHTS TEMPORARILY FLICKERED ON AND OFF FOR A FEW SECONDS BEFORE RETURNING BACK TO NORMAL. THIS HAPPENS MULTIPLE TIMES DAILY OFTEN INVOLVING THE POWER STEERING. WHILE TURNING THE VEHICLE, THE RADIO WILL SHUT OFF, LIGHTS WILL FLICKER, AND POWER STEERING WILL COMPLETELY SHUT OFF CAUSING THE STEERING WHEEL TO JERK WHILE IN THE TURNING PROCESSES. THE CAR HAS TROUBLE STARTING OFTEN AND SOMETIMES WILL NOT START. THE BATTERY HAS BEEN TESTED AND IS FINE AS WELL AS THE ALTERNATOR. SOMETIMES THE RADIO WILL SHUT OFF AND NOT COME BACK ON UNTIL THE NEXT DAY EVEN AFTER RESTARTING THE VEHICLE. THE LARGEST AND MOST DANGEROUS ISSUE I HAVE HAD WITH MY VEHICLE IS THE STEERING WHEEL LOCKING UP WHILE TURNING. THE VEHICLE WOULDN'T START ON ONE OCCASION OR EVEN ATTEMPT TO START AND THE KEY WAS LOCKED IN THE IGNITION FOR ABOUT 30 MINUTES BEFORE FINALLY THE LIGHTS ALL CAME BACK ON IN THE CAR AND IT STARTED BACK.
NHTSA ODI #11022549
35,000 miles · Apr 3, 2017
Electrical SystemElectronic Stability Control (esc)Steering
INSTRUMENT CLUSTER FLICKERS. THEN RADIO GOES OUT. WARNINGS FOR STABLITRACK, CRUISE CONTROL AND ANTILOCK BRAKES. GAUGES GO DOWN. POWER STEERING GOES OUT AND CAR JERKS SUDDENLY. OCCURS REPEATEDLY WHEN THE CAR HAS BEEN OPERATING ABOUT AN HOUR WITH HIGHWAY SPEEDS AROUND 65MPH.
NHTSA ODI #10970046
35,048 miles · Feb 17, 2017
Electrical SystemSteeringUnknown Or Other
THE CAR TURN OFF ON IT SELF WHEN IM DRIVING, IT ALL READY HAPPEN 5 TIMES ON A ROW, I TOOK THE VEHICLE TO MISSION CHEVROLET AT EL PASO TX, WHERE I BUY THE CAR AT BUT THE GUYS FROM SERVICE CAN'T FIND WHAT ITS WRONG WITH THE CAR, I ALREADY TALK WITH THE SUPERVISOR FROM SERVICE DEPARTMENT AND A GUY FROM GM SO WE CAN TAKE IT TO THE …
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THE CAR TURN OFF ON IT SELF WHEN IM DRIVING, IT ALL READY HAPPEN 5 TIMES ON A ROW, I TOOK THE VEHICLE TO MISSION CHEVROLET AT EL PASO TX, WHERE I BUY THE CAR AT BUT THE GUYS FROM SERVICE CAN'T FIND WHAT ITS WRONG WITH THE CAR, I ALREADY TALK WITH THE SUPERVISOR FROM SERVICE DEPARTMENT AND A GUY FROM GM SO WE CAN TAKE IT TO THE NEXT LEVEL. I ALREADY TOOK THE CAR TO GET FIX 8 TIMES AND THEY CAN'T FIND THE PROBLEM.
NHTSA ODI #10955374
16,800 miles · Jun 2, 2016
Steering
WE JUST PURCHASED THIS CAR SATURDAY 28 MAY '16, AND DROVE IT OFF THE DEALER LOT AT 5:09PM. WITHIN 2 HOURS, WHILE DRIVING DOWN THE FREEWAY AT 60-75MPH, THE STEERING BEGAN TO CATCH & STICK IN PLACE. WE HAD TO JERK THE WHEEL RATHER FORCEFULLY TO GET IT TO CUT LOOSE & ALLOW US, A HUMAN, TO ONCE AGAIN GAIN CONTROL OF THE STEERING OF …
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WE JUST PURCHASED THIS CAR SATURDAY 28 MAY '16, AND DROVE IT OFF THE DEALER LOT AT 5:09PM. WITHIN 2 HOURS, WHILE DRIVING DOWN THE FREEWAY AT 60-75MPH, THE STEERING BEGAN TO CATCH & STICK IN PLACE. WE HAD TO JERK THE WHEEL RATHER FORCEFULLY TO GET IT TO CUT LOOSE & ALLOW US, A HUMAN, TO ONCE AGAIN GAIN CONTROL OF THE STEERING OF THIS CAR. THE NEXT DAY, WHILE DRIVING DOWN THE FREEWAY AGAIN, THE SAME THING, ONLY THIS TIME, THE WIND GUST BLEW SO HARD IT BLEW THE CAR INTO THE OTHER LANE! THANK GOD, THERE WAS NO ONE IN THAT LANE AT THAT MOMENT. THIS IS ALL DUE TO THE FACT THAT THE CAR'S COMPUTERIZED STEERING SYSTEM WOULD NOT ALLOW THE DRIVER TO CORRECT THE STEERING WHEN INCURRING WIND PRESSURE! YOU FOLKS AT NHTSA, AS WELL AS GM, KNOW THIS IS A PROBLEM & YET EVEN NHTSA REP, CATHERINE HOWDEN, IMPLIED ITS NOT DANGEROUS AND DOES NOT WARRANT A RECALL WHEN SHE STATED: "...THE SYMPTOMS DESCRIBED WOULD BE A BRIEF, PERCEPTIBLE CHANGE IN STEERING FEEL THAT HAS LITTLE TO NO EFFECT ON THE DRIVERS ABILITY TO SAFELY STEER THE VEHICLE." BS!! YOU DRIVE ONE OF THESE CARS OUT ON THE FREEWAY. PUT YOUR PRECIOUS FAMILY IN IT & THEN TELL ME IT'S SAFE! THIS HAS THE FAMILIAR STENCH OF BRIBERY WRITTEN ALL OVER IT! TO TOP IT ALL OFF; AS SOON AS THE SHOPS OPENED TUESDAY, I TOOK THIS CAR INTO A SHOP THAT I KNOW I CAN TRUST, TO FIX THE ISSUE. THEY WERE STRAIGHT UP & TOLD ME "THIS IS AN ISSUE WITH THE ELECTRONIC STEERING THAT CHEVY MAKES. IT'S THEIR COMPUTER PROBLEM & THEY HAVE TO FIX IT. WE DON'T HAVE THE TOOLS." I TOOK IT TO THE DEALER THAT DAY & THEY REFUSED TO FIX IT! WHY? BECAUSE, ACCORDING TO THE CLERK AT SMITH CHEVROLET, LUKE, THEY DROVE IT 8 MILES AND IT DIDN'T CATCH FOR THEM. WHAT A JOKE!! IT HAS ALREADY BEEN WELL ESTABLISHED THAT THE CAR HAS TO BE DRIVEN FOR AT LEAST AN HOUR BEFORE THIS WILL HAPPEN. WHERE IS YOUR CONSCIENCE? FIX THIS!! IT IS VERY DANGEROUS!!!
NHTSA ODI #10872205
14,000 miles · May 18, 2016
Steering
STEERING SEEMS TO GET STUCK IN STRAIGHT LINE HIGHWAY DRIVING AND WHEN TRYING TO TURN TO GO WITH CURVE OF THE ROAD YOU FEEL RESISTANCE AND THEN SUDDENLY GOES WAY MAKING YOU SWERVE FROM MIDDLE OF LANE TO OUTSIDE OF LANE SCARRING NOT ONLY YOU BUT OTHER DRIVERS AS WELL.
NHTSA ODI #10865681
Official recalls
4Jul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Additional source detail variants (2)
Electrical System:ignition
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Dec 23, 2015
General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Cruze vehicles manufactured September 24, 2014, to May 29, 2015. In the affected vehicles, one of the driver-side seat belt assembly bolts may not be properly tightened.
Consequence & remedy
Consequence: An insufficiently torqued bolt may prevent the seat belt from holding the required load in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and tighten the bolts, free of charge. The recall began on January 27, 2016 Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15777.
Jul 10, 2015
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Cruze vehicles manufactured November 8, 2013, to March 12, 2015, and 2015 Chevrolet Volt vehicles manufactured April 11, 2014. In the affected vehicles, the inner tie rod may not be tightened to specification allowing the tie rod to separate from the steering gear.
Consequence & remedy
Consequence: Separation of the tie rod from the steering gear could result in the loss of steering, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began on July 28, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15386.
Feb 27, 2015
General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Cruze vehicles manufactured February 4, 2015, to February 9, 2015. The left-rear or right-rear parking brake cable brackets may not have been properly fastened during the assembly process. As a result, the fastening bolts may back out completely, causing the parking brake bracket to separate and the parking brake to not hold the vehicle in place. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 135, "Light Vehicle Brake Systems."
Consequence & remedy
Consequence: If the parking brake bracket separates, the parking brake may not hold the vehicle, increasing the risk of a vehicle roll away and a crash.
Remedy: GM will notify owners, and dealers will inspect the left-rear and right-rear parking brake brackets bolts, tightening them as necessary, free of charge. The recall began in March 24, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15135.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗