← New search

2015 Chevrolet Cruze

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2015 Chevrolet Cruze do not stand out strongly from the model-year median of 250.

About this comparison →

When problems were reported

Mileage at the reported incident

173 reports with mileage · 78 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 98 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 49 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 37 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

20 crash reports4 fire reports9 injury reports

Service Brakes complaints

17 reports
Clear category filter
Mileage unknown · Sep 28, 2024
Power TrainService BrakesSteeringCrashInjury

I have been up there date for fixing this vehicle for the last 4 years when i bought it with 60k miles , I have replaced multiple parts so far from foil pump , wheel, coolant pipes and the container many times from constant leaking in the fuel pump, I have replaced the alternater twice by 70k miles , ABS system failed many times…

Read full complaint

I have been up there date for fixing this vehicle for the last 4 years when i bought it with 60k miles , I have replaced multiple parts so far from foil pump , wheel, coolant pipes and the container many times from constant leaking in the fuel pump, I have replaced the alternater twice by 70k miles , ABS system failed many times and no one can fix it , Lastly , my daughter was driving to school and while she was driving on the roundabout in the outer lane . She tried to turn the steering wheel t take the exit and everything got locked on her immediately from steering wheel and the break paddle caused he car shift to the curb and hit the side walk because it went out if control because the tire split out the wheel along with another piece from wheel behind the tire , almost killed my daughter on the seen . I had spent in this At least $10k and now it barely passed &100k Just unbelievable. This car is piece of trash no safety in this car now I parked the car and I’m trying to think what to do with it. I will take it back to the GM and the Chevy dealers and I’m complain because even the dealers for the GM and Chevy are the worst people to deal with and the worst customer service. They’re not helpful at all. I have went to local shops. They do better job but the thing is this car is piece of crap Replacing and go back. I am not spending any more penny on this car now I have to get a brand new car for my daughter to go to college she needs it better or don’t sell more cars. This has to be a trust immediately as my daughter career relying on transportation, And I am not claiming my insurance to fix the damage on my vehicle because my insurance will raise my premiums and there was no other car involved because she was on the roundabout on the side lane and she had to hit the curb because the car kept going and has no control but luckily she wasn’t going on the inside lane on the roundabout otherwise she’ll be hitting another vehicles from losing control

NHTSA ODI #11616989

139,000 miles · Aug 1, 2020
Electrical SystemElectronic Stability Control (esc)Service Brakes

ABS AND TRACTION CONTROL LIGHT CAME ON AFTER BEING PARKED ,NO CODES SHOW UP WHEN DIAGNOSED, HEARD THERE WAS RECALL FOR THAT BUT IT DOESN'T SHOW FOR MY CAR

NHTSA ODI #11342663

10,000 miles · May 8, 2020
Service Brakes

WHEN GOING IN REVERSE TRIED TO PUSH ON THE BRAKE IT'S REALLY HARD YOU HAVE TO PUSH HARD BUT IT WON'T START. *TR

NHTSA ODI #11323927

56,597 miles · Apr 28, 2020
Electronic Stability Control (esc)EngineService Brakes

I WAS CROSSING A HIGHWAY WHEN MY 2015 CHEVY CRUZE STARTED TO SHAKE VIOLENTLY AND EXPERIENCED A LOSS IN POWER, THE ENGINE WARNING LIGHT WAS THEN DISPLAYED ACROSS MY DASH, I MANAGED TO LIMP IT HOME AND THEN TOOK IT TO THE MECHANICS THE NEXT DAY. THE MECHANICS CHECKED THE CODES AND FOUND THAT, A ENGINE MISFIRE WAS DETECTED, THE FU…

Read full complaint

I WAS CROSSING A HIGHWAY WHEN MY 2015 CHEVY CRUZE STARTED TO SHAKE VIOLENTLY AND EXPERIENCED A LOSS IN POWER, THE ENGINE WARNING LIGHT WAS THEN DISPLAYED ACROSS MY DASH, I MANAGED TO LIMP IT HOME AND THEN TOOK IT TO THE MECHANICS THE NEXT DAY. THE MECHANICS CHECKED THE CODES AND FOUND THAT, A ENGINE MISFIRE WAS DETECTED, THE FUEL INJECTOR CONTROL MOD WAS NOT AVAILABLE, OR THERE WAS A COMMUNICATION PROBLEM, THE ELECTRONIC BRAKE CONTROL LOST COMMUNICATION WITH THE ENGINE CONTROL MODULE, THE DIGITAL RADIO RECEIVER CONTROLLER WAS NOT AVAILABLE, OR WAS EXPERIENCING A COMMUNICATION PROBLEM, AND THE INSTRUMENT CONTROL PANEL WAS DISPLAYING FAILURES IN AMBIENT AIR TEMPERATURE SENSOR CIRCUIT, AND LOST COMMUNICATION WITH THE HVAC CONTROL MODULE. IT TURNS OUT THAT DUE TO A MANUFACTURER ERROR (CHEVY/ GENERAL MOTORS) THAT THE CARS IGNITION COIL TOWERS HAD BURNED OFF ON CYLINDERS 2 & 4 AND HAD TAKEN OUT THE SPARK PLUGS AS WELL. SO DUE TO THIS MANUFACTURER ERROR, NOT ONLY WAS EVERYONE IN MY VEHICLE PLACED AT DANGER, BUT I ALSO HAD TO GET EVERYTHING REPLACED FOR A TOTAL OF $432.80 A COUPLE OF DAYS AFTER FINDING OUT I HAD BEEN LAYED OFF OF WORK.

NHTSA ODI #11322566

60,000 miles · Aug 24, 2019
Service Brakes

BRAKE PEDAL BECOMES HARD AFTER STARTING THE ENGINE ON OCCASION. FEELS LIKE THE BRAKE HAS A LOSS OF THE POWER ASSIST. AFTER STARTING THE CAR, PUT IT IN DRIVE, RELEASE THE BRAKE, VEHICLE BEGINS TO MOVE, APPLY BRAKE, BRAKE PEDAL BECOME VERY HARD WITH EXCESSIVE FORCE NEEDED TO STOP THE VEHICLE.

NHTSA ODI #11246224

77,000 miles · May 27, 2019
EngineService Brakes

WATER PUMP LEAKED, REPLACED THAT. HOSE TO THE WATER PUMP LEAKED, REPLACED THAT. NOW BLOWN HEAD GASKET. BREAKS HAVE SQUEAKED SINCE I BOUGHT THE CAR.

NHTSA ODI #11210111

54,000 miles · May 30, 2018
Service Brakes

BRAKES WORK ONE TIME FINE THEN THE NEXT IT WILL ALMOST PUT YOU THREW THE WINDOW .NO LOSS OF PETAL BUT SAME AMOUNT OF PRESSURE APPLIED TO PEDAL EVERYTIME AND RESULTING IN A NORMAL STOP TO A SHARP STOP.NEW ROTOR AND PAD 6 MONTHS AGO. TOOK IT TO THE SHOP WEAR THE BRAKE PADS AND THE ROTOR WERE REPLACED AND THEY SAID EVERYTHING AS FA…

Read full complaint

BRAKES WORK ONE TIME FINE THEN THE NEXT IT WILL ALMOST PUT YOU THREW THE WINDOW .NO LOSS OF PETAL BUT SAME AMOUNT OF PRESSURE APPLIED TO PEDAL EVERYTIME AND RESULTING IN A NORMAL STOP TO A SHARP STOP.NEW ROTOR AND PAD 6 MONTHS AGO. TOOK IT TO THE SHOP WEAR THE BRAKE PADS AND THE ROTOR WERE REPLACED AND THEY SAID EVERYTHING AS FAR AS THE PADS AND ROTORS ARE GOOD ITS SOMETHING ELSE.(BRAKE BOASTER , BRAKE ASST, SWITCH) TALK DEALER AND THEY SAID IT NO A COVER PART IF IT A POWERTRAIN BRAKE BOOSTER OR BRAKE ASST SWITCH. EVERY EVERY DANGEROUS I WILL NOT LET MY FAMILY DRIVE THIS CAR UNTIL PROBLEM IS SOLVED.

NHTSA ODI #11098741

37,415 miles · Nov 2, 2017
Power TrainService Brakes

WHILE DRIVING ALL OF SUDDEN TRAFFIC BEGAN TO SLOW EVENTUALLY ALL VEHICLES STOP THIS CAR DID NOT STOP UNTIL IT HAD TO BE ALSO MOST FLOORED; THEN AS WE START TO PROCEED THE VEHICLE DID NOT WANT TO MOVE IT WAS IN DRIVE ALL THE WAY; IT JUST STARTED TO VIBRATE AN NOT ACTUALLY MOVING WITH ACCELERATION; THEN WITH INCREASE ACCELERATION …

Read full complaint

WHILE DRIVING ALL OF SUDDEN TRAFFIC BEGAN TO SLOW EVENTUALLY ALL VEHICLES STOP THIS CAR DID NOT STOP UNTIL IT HAD TO BE ALSO MOST FLOORED; THEN AS WE START TO PROCEED THE VEHICLE DID NOT WANT TO MOVE IT WAS IN DRIVE ALL THE WAY; IT JUST STARTED TO VIBRATE AN NOT ACTUALLY MOVING WITH ACCELERATION; THEN WITH INCREASE ACCELERATION IT GOT OUT OF THE VIBRATION AND BEGAN TO MOVE FORWARD; THEN WE SMELT SOMETHING AS BURNING; ALL THIS HAPPEN WHILE WE WERE DRIVING ON A BUSY THREE LANE ONE DIRECTION TRAFFIC STREET; WE CALL IT STOP AND GO; THERE ARE TRAFFIC LIGHTS, AND YOU MUST GO WHEN ITS TIME TO GO ON "GREEN". IF NOT THIS CAN CAUSE AND ACCIDENT.

NHTSA ODI #11042749

9,000 miles · Apr 20, 2017
Power TrainService Brakes

TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. WHILE DRIVING 70 MPH, THE BRAKES MALFUNCTIONED. THE CONTACT STATED THAT THE EMERGENCY BRAKE INDICATOR ILLUMINATED WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE FRONT PASSENGER WHEEL SEIZED. THE DEALER DIAGNOSED THAT THE VEHICLE ENGAGED IN ABS DIAGNOSTIC MODE, WHICH CAUSED …

Read full complaint

TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. WHILE DRIVING 70 MPH, THE BRAKES MALFUNCTIONED. THE CONTACT STATED THAT THE EMERGENCY BRAKE INDICATOR ILLUMINATED WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE FRONT PASSENGER WHEEL SEIZED. THE DEALER DIAGNOSED THAT THE VEHICLE ENGAGED IN ABS DIAGNOSTIC MODE, WHICH CAUSED A TRANSMISSION FAILURE. THE MASTER CYLINDER WAS REPLACED IN THE VEHICLE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000.

NHTSA ODI #10979571

45,000 miles · Mar 3, 2017
Service BrakesCrash

TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKES MALFUNCTIONED AND THE CONTACT CRASHED INTO THE REAR OF A SECOND VEHICLE. UPON INSPECTION, IT WAS DISCOVERED THAT THE BRAKE LINES FROM THE MASTER CYLINDER FAILED AND CAUSED BRAKE FLUID TO LEAK OUT. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSE…

Read full complaint

TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKES MALFUNCTIONED AND THE CONTACT CRASHED INTO THE REAR OF A SECOND VEHICLE. UPON INSPECTION, IT WAS DISCOVERED THAT THE BRAKE LINES FROM THE MASTER CYLINDER FAILED AND CAUSED BRAKE FLUID TO LEAK OUT. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.

NHTSA ODI #10958353

Official recalls

4

16V502000 · Electrical System:ignition; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Jul 5, 2016

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Consequence & remedy

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

Additional source detail variants (2)

Electrical System:ignition

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

15V876000 · Seat Belts:front:anchorage

Dec 23, 2015

General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Cruze vehicles manufactured September 24, 2014, to May 29, 2015. In the affected vehicles, one of the driver-side seat belt assembly bolts may not be properly tightened.

Consequence & remedy

Consequence: An insufficiently torqued bolt may prevent the seat belt from holding the required load in a crash, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and tighten the bolts, free of charge. The recall began on January 27, 2016 Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15777.

15V442000 · Steering

Jul 10, 2015

General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Cruze vehicles manufactured November 8, 2013, to March 12, 2015, and 2015 Chevrolet Volt vehicles manufactured April 11, 2014. In the affected vehicles, the inner tie rod may not be tightened to specification allowing the tie rod to separate from the steering gear.

Consequence & remedy

Consequence: Separation of the tie rod from the steering gear could result in the loss of steering, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began on July 28, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15386.

15V113000 · Parking Brake

Feb 27, 2015

General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Cruze vehicles manufactured February 4, 2015, to February 9, 2015. The left-rear or right-rear parking brake cable brackets may not have been properly fastened during the assembly process. As a result, the fastening bolts may back out completely, causing the parking brake bracket to separate and the parking brake to not hold the vehicle in place. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 135, "Light Vehicle Brake Systems."

Consequence & remedy

Consequence: If the parking brake bracket separates, the parking brake may not hold the vehicle, increasing the risk of a vehicle roll away and a crash.

Remedy: GM will notify owners, and dealers will inspect the left-rear and right-rear parking brake brackets bolts, tightening them as necessary, free of charge. The recall began in March 24, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15135.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.