2015 Chevrolet Cruze

I JUST HAD WORK DONE ON THE ENGINE FOR THE 5TH TIME IN THE LAST 2 YEARS. ALL REPAIRS ARE RELATED TO THE ENGINE OVERHEATING OR NOT REGULATING PROPERLY. THE FIRST TIME THERE WAS SMOKE COMING FROM THE ENGINE. THE REPAIRS TO THE ENGINE HAVE COST ME ALMOST $3000 AND THAT IS NOT INCLUDING NORMAL MAINTENANCE. THE MOST RECENT ISSUE IS THE TURBOCHARGER BYPASS VALVE. I HAD IT REPLACED ON 6/27/20 AND THE LIGHT CAME BACK ON WITH THE SAME CODE ON 6/28/20. WHEN I HAD WORK DONE AT THE CHEVY DEALERSHIP IN AUGUST/SEPTEMBER OF 2019 I WAS TOLD THAT THIS IS A COMMON PROBLEM THEY ARE SEEING IN ALMOST ALL CHEVY CRUZES. I'VE BEEN TOLD THIS AT 5+ DIFFERENT DEVICE CENTERS WHILE GETTING REPAIRS DONE ON THE ENGINE OR GENERAL MAINTENANCE DONE. THE CAR HASN'T EVEN REACHED 100,000 MILES AND I'M BEING TOLD I PROBABLY NEED A NEW ENGINE. THIS IS NOT OK. I'VE BOUGHT AND REPAIRED THIS CAR AT CHEVY DEALERSHIPS. ALL MY ENGINE ISSUES HAPPEN WHEN THE CAR IS IN MOTION, AND THE CAR SHAKES A LOT DUE TO THE ENGINE OVERHEATING EVEN THOUGH THE TEMPERATURE GAGE READING IS NORMAL. SOME OF MY REPAIRS WERE DONE WITH THE WRONG VIN NUMBER RECORDED. THE REPAIRS WERE RECORDED UNDER MY 2014 CHEVY CRUZE. IT SHARED THE SAME LICENSE PLATE BUT THE 2014 CRUZE WAS TOTALED IN 2017.

PURCHASED VEHICLE USED 8/2017. 5/2018 CAR SMOKING AND OVERHEATING WHILE DRIVING. WATER PUMP REPLACED. STILL HAVING ISSUES WITH CAR OVERHEATING WHILE DRIVING, I WAS REPLACING COOLANT ABOUT ONCE A MONTH. TWICE THE THERMOSTAT HOUSING WAS REPLACED, 8/2018 AND 11/2018. CAR HAD ISSUES AGAIN OVERHEATING WHILE DRIVING IN 4/2019. AN INTERCOOLER PIPE, PVC PIPE, WATER PIPE, AND WATER HOSE WERE REPLACED. MY CHECK ENGINE LIGHT CAME ON AGAIN IN 9/2019, MANY ISSUES WERE FOUND BUT I ONLY HAD ENOUGH MONEY TO REPAIR THE CATALYTIC CONVERTERS. AT THIS POINT I WAS REPLACING COOLANT EVERY TWO WEEKS TO AVOID THE ENGINE OVERHEATING AND AT TIMES IT WAS A VISIBLE PUDDLE COMING FROM UNDER THE CAR. 11/20/2019 I RETURNED TO GET A SENSOR AND ANOTHER THERMOSTAT HOUSING REPLACED. 11/27/2019 I HAD THE CAR TOWED TO THE SHOP AFTER MY VEHICLE BEGAN SMOKING WHILE DRIVING. I PULLED OVER AND COOLANT WAS QUICKLY DRIPPING OUT FROM UNDER THE CAR. THE RADIATOR WAS CRACKED AND NEEDED TO BE REPLACED. WHEN THE CAR WAS RETURNED TO ME I NOTICED THAT THE ENGINE WAS NOISY AND THERE WAS A SCREECHY SOUND UPON ACCELERATION. I HAD TROUBLE PICKING UP SPEED. I GOT TO THE GAS STATION ABOUT A MILE AWAY AND TURNED OFF THE CAR TO GET GAS. WHEN I TURN THE VEHICLE BACK ON THE ENGINE BEGAN TO SHAKE, REV UP AND DOWN ON ITS OWN, AND THEN CUT OFF. I TRIED A FEW TIMES TO START THE CAR UP AND IT HAPPENED EVERY TIME. I IMMEDIATELY CALLED THE REPAIR SHOP AND HAD THE CAR TOWED BACK THE SAME NIGHT. THEY WERE ABLE TO LOOK AT IT ON 11/29/2019 AND REPORTED THAT THEY SAW NO ISSUES. IN DISBELIEF, I PICKED UP THE CAR, AND I DROVE AROUND FOR ALMOST A WEEK. I ENDED UP COMING BACK TO RIDE ALONG WHILE A TECHNICIAN TEST DROVE THE CAR. HE SAW AND HEARD THE SAME ISSUES THAT I CLEARLY HAD WITH THE VEHICLE. WE RETURNED BACK TO THE SHOP AND HE DID A DIAGNOSTIC TEST THAT SHOWED THERE WAS AN ISSUE WITH THE TURBOCHARGER.

CAR HAD BEEN REPAIRED FOR A CRACKED RADIATOR. DIAGNOSTIC TEST SHOWED THAT TURBOCHARGER IS MALFUNCTIONING. UPON STARTING THE VEHICLE THERE WAS ISSUES WITH ENGINE THE ENGINE STALLING. UPON DRIVING THE ACCELERATION OF THE VEHICLE IS ABNORMAL, LOUD ENGINE NOISES UPON ACCELERATION AND AND CAR DOES NOT PICK UP SPEED AT A FAST ENOUGH RATE TO SAFELY MERGE INTO TRAFFIC AND NAVIGATE AT A SAFE SPEED.

ON OCTOBER 25, 2019 MY TURBO FAILED LEADING DEBRIS TO CLOG MY CATALYTIC CONVERTER LEADING IT TO FAIL AS WELL. I BOUGHT MY CAR NEW ON OCTOBER 10, 2015. SINCE BUYING IT, MY WATER PUMP FAILED TWICE, CAMSHAFT COVER REPLACED TWICE, THERMOSTAT REPLACED, OIL TUBE AND PAN REPLACED TWICE, COOLANT TUBE REPLACED ONCE. EVERY TIME I BROUGHT IT IN TO THE DEALERSHIP, I REPORTED THE CAR'S PROBLEM OF IDLING ROUGH WHILE IN DRIVE AT A STOP LIGHT OR IN PARK IN MY DRIVEWAY AND EVERY TIME, THE DEALERSHIP REPORTED THEY COULDN'T FIND ANYTHING. WHEN I WAS TOLD MY TURBO HAD FAILED, THEY SAID THAT'S WHY MY CAR WAS IDLING ROUGH. EVERY TIME ONE OF THESE PROBLEMS OCCURRED, I WAS ON THE HIGHWAY. I AM LUCKY I WASN'T HIT OR KILLED IN ANY OF THESE INSTANCES.

TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE SPUTTERED AND WAS DIFFICULT TO CRANK. ALSO, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO RESPOND AND DID NOT MOVE. FURTHERMORE, THE CHECK ENGINE WARNING INDICATOR WAS ILLUMINATED. THE CONTACT CALLED TURAN FOLEY CHEVROLET BUICK (1123-B US 49, GULFPORT, MS 39503, (228) 206-0289), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 69,000. THE VIN WAS INVALID.

WHILE DRIVING, OVERHEAT ALARM ACTIVATED. ARROW ON HOT. MESSAGE SAID TURN OFF A/C IDLE ENGINE. I TURNED OFF A/C AND PLACED INTO NEUTRAL. HOT ARROW WENT DOWN. I PULLED OVER. TURNED CAR OFF FOR 15 SECONDS. RESTARTED. DROVE HOME WITH A/C OFF FOR 5 MILES WITH NO PROBLEMS. AT HOME. ENGINE NOT HOT. FLUID LEVEL. OK. I LOOKED ONLINE AND FOUND 119 COMPLAINTS FOR SAME ISSUE FOR SAME MODEL YEAR AND DOZENS FOR OTHER YEARS. WHY NO RECALL?