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2015 Chevrolet Cruze

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2015 Chevrolet Cruze do not stand out strongly from the model-year median of 250.

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When problems were reported

Mileage at the reported incident

173 reports with mileage · 78 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 98 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 49 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 37 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

20 crash reports4 fire reports9 injury reports

Engine complaints

98 reports
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72,000 miles · Sep 22, 2019
Electrical SystemElectronic Stability Control (esc)Engine

I GOT MY CHEVY CRUZE LESS THAN 3 YEARS AGO. ON TUESDAY MY CAR TURN ON THE ENGINE LIGHT. WHEN I WAS DRIVING MY CAR STARTED SHAKING,LINKING AND SMOKING IN THE MIDDLE OF THE HWY. I WENT TO THE LEADER ON THURSDAY BECAUSE I GOT SCARED. DENNY TOLD I CANNOT DRIVE MY CAR LIKE THAT FOR MY SAFETY. I LEFT MY CAR IN THE LEADERSHIP. IT'S BEI…

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I GOT MY CHEVY CRUZE LESS THAN 3 YEARS AGO. ON TUESDAY MY CAR TURN ON THE ENGINE LIGHT. WHEN I WAS DRIVING MY CAR STARTED SHAKING,LINKING AND SMOKING IN THE MIDDLE OF THE HWY. I WENT TO THE LEADER ON THURSDAY BECAUSE I GOT SCARED. DENNY TOLD I CANNOT DRIVE MY CAR LIKE THAT FOR MY SAFETY. I LEFT MY CAR IN THE LEADERSHIP. IT'S BEING 4 DAYS WITHOUT ANSWER. MY CAR HAVE FULL GUARANTEED AND THEY OFFERED ME A COURTESY CAR. SO THERE ME WITHOUT ANSWERS AND NOT CAR. I WENT TO THE LEADER AND DENNY ANSWER IT THAT THEY DON'T KNOW WHEN THE CAR GOING TO BE FIX, BUT THAT IF I WANT I CAN TAKE THE CAR WITH ME. I JUST CAN BELIEVE NO ONE CARE ABOUT THE CUSTOMER SAFETY. HE TOLD ME I COULDN'T DRIVE MY CAR LIKE THAT NOW HE DOESN'T CARE IF I GET INTO AN ACCIDENT WITH A CAR THAT SHOULDN'T BE DRIVE. THEY JUST WANT ME TO APPLY FOR A NEW CAR. WHEN I DON'T NEED A NEW CAR. I FEEL MY CAR IS STILL NEW. I ONLY HAVE IT FOR 2 YEARS AND 10 MONTHS LESS THAN 75K MILES. I NEED SOMEONE TO HELP BECAUSE THIS CAR HAVE ALL THIS RECALLS AND JUST BECAUSE I'M SPANISH AND FEMALE THEY THINK I WON'T DO NOTHING ABOUT.

NHTSA ODI #11257176

72,000 miles · Sep 21, 2019
Electronic Stability Control (esc)EnginePower Train

MY CAR STARTED SHAKING, SMOKING AND LICKING WHILE DRIVING. AT FIRST IN THE DEALER TOLD I WON'T BE ABLE TO DRIVE THE CAR LIKE THAT. NOW AFTER 3 DAYS WITHOUT ANSWER THEY WANTS TO TAKE THE CAR WITHOUT FIXING THE CAR. I'M SCARE TO DRIVE A CAR THAT IS SHAKING. I'M VERY CONCERNED ABOUT MY LIFE SAFETY

NHTSA ODI #11257128

73,000 miles · Sep 2, 2019
Engine

TURBO HAD TO BE REPLACED AT APPROXIMATELY 50K MILES. THE MALFUNCTION NEARLY CAUSED A SERIOUS ACCIDENT ON THE FREEWAY, AND WAS NOT DRIVABLE UNTIL FIXED. NOW, AT 73K MILES, THE VEHICLE SLOWED DOWN AFTER STUTTERING ON THE FREEWAY WHILE MY 18 YEAR OLD DAUGHTER WAS DRIVING IT HOME LAST NIGHT. CHECK ENGINE LIGHT IS ON, AND IT IS NOT D…

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TURBO HAD TO BE REPLACED AT APPROXIMATELY 50K MILES. THE MALFUNCTION NEARLY CAUSED A SERIOUS ACCIDENT ON THE FREEWAY, AND WAS NOT DRIVABLE UNTIL FIXED. NOW, AT 73K MILES, THE VEHICLE SLOWED DOWN AFTER STUTTERING ON THE FREEWAY WHILE MY 18 YEAR OLD DAUGHTER WAS DRIVING IT HOME LAST NIGHT. CHECK ENGINE LIGHT IS ON, AND IT IS NOT DRIVEABLE AGAIN. THIS IS HOW IT ACTED THE FIRST TIME THE TURBO WENT OUT. RECENTLY I HAVE WORRIED ABOUT TURNING LEFT WHEN CARS ARE EVEN SOMEWHAT CLOSE, AS IT LOSES POWER.

NHTSA ODI #11252748

80,749 miles · Aug 19, 2019
Electronic Stability Control (esc)Engine

WHEN STARTING THE CAR, A PREVIOUSLY USED 2015 CHEVY CRUZE LT, THE CHECK ENGINE LIGHT CAME ON AND THE MESSAGES 'SERVICE TRACTION CONTROL' AND 'SERVICE STABILITRAK' APPEARED. WHEN DRIVING, THERE WAS A NOTICEABLE REDUCTION IN ACCELERATION POWER.

NHTSA ODI #11244975

69,000 miles · Aug 9, 2019
EnginePower Train

TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE SPUTTERED AND WAS DIFFICULT TO CRANK. ALSO, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO RESPOND AND DID NOT MOVE. FURTHERMORE, THE CHECK ENGINE WARNING INDICATOR WAS ILLUMINATED. THE CONTACT CALLED TURAN FOLEY CHEVROLET BUICK (11…

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TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE SPUTTERED AND WAS DIFFICULT TO CRANK. ALSO, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO RESPOND AND DID NOT MOVE. FURTHERMORE, THE CHECK ENGINE WARNING INDICATOR WAS ILLUMINATED. THE CONTACT CALLED TURAN FOLEY CHEVROLET BUICK (1123-B US 49, GULFPORT, MS 39503, (228) 206-0289), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 69,000. THE VIN WAS INVALID.

NHTSA ODI #11242757

Mileage unknown · Jul 23, 2019
Engine

TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. WHILE DRIVING 50 MPH, THE VEHICLE BEGAN TO RUN HOT AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE WATER OUTLET WAS BREAKING APART AND CAUSING THE VEHICLE TO RUN HOT. THE VEHICLE WAS TAKEN TO BEST CHEVROLET (2600 VETERANS MEMORIAL BLVD, KENNER, LA 70062, (504) …

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TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. WHILE DRIVING 50 MPH, THE VEHICLE BEGAN TO RUN HOT AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE WATER OUTLET WAS BREAKING APART AND CAUSING THE VEHICLE TO RUN HOT. THE VEHICLE WAS TAKEN TO BEST CHEVROLET (2600 VETERANS MEMORIAL BLVD, KENNER, LA 70062, (504) 315-7790) WHERE THE DEFECT WAS OFFICIALLY DIAGNOSED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE CHEVROLET MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI #11234287

68,648 miles · Jul 10, 2019
EnginePower Train

PURCHASED NEW. REPEATED FAILURES OF COOLANT RESERVOIR, REPLACE TURBOCHARGER 2X, REPLACED WATER PUMP, TANK REPLACEMENT, INTAKE MANIFOLD, VALVE COVER AND PCV PIPE, AND NOW ANOTHER FAILURE, HEAD GASKET FAILURE.

NHTSA ODI #11230889

78,000 miles · Jul 10, 2019
Engine

TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 50-55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THERMOSTAT NEEDED TO BE REPLACED. ADDITIONALLY, THERE WERE MINERAL DEPOSITS IN THE ENGINE AND ALSO THE WATER PUMP NEEDED TO BE R…

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TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 50-55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THERMOSTAT NEEDED TO BE REPLACED. ADDITIONALLY, THERE WERE MINERAL DEPOSITS IN THE ENGINE AND ALSO THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT WAS CONCERNED THAT THERE WAS NO PRIOR WARNING TO INDICATE THAT THE ENGINE WAS OVERHEATED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

NHTSA ODI #11230783

90,000 miles · Jul 9, 2019
Engine

THE CATALYTIC CONVERTER NEEDS REPLACED BUT UNABLE TO BE REPLACED DUE TO VEHICLE PARTS ARE NOT AVAILABLE

NHTSA ODI #11230327

93,000 miles · Jun 16, 2019
EngineFuel/propulsion SystemPower Train

I HAD STOPPED AT THE STORE. WHEN I CAME OUT AND STARTED MY CAR. IT INSTANTLY MADE A LOUD WHISTLING NOISE. I OPENED THE HOOD NOTHING OBVIOUS. WHEN LEFT I PULLED OUT ON THE MAIN HIGHWAY AND IT STALLED. PROBLEM WAS THE PCV VALVE IN THE INTAKE MANIFOLD CAUSING SEVERAL OTHER MAJOR ISSUES AFTER THE FAILURE

NHTSA ODI #11220493

Official recalls

4

16V502000 · Electrical System:ignition; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Jul 5, 2016

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Consequence & remedy

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

Additional source detail variants (2)

Electrical System:ignition

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

15V876000 · Seat Belts:front:anchorage

Dec 23, 2015

General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Cruze vehicles manufactured September 24, 2014, to May 29, 2015. In the affected vehicles, one of the driver-side seat belt assembly bolts may not be properly tightened.

Consequence & remedy

Consequence: An insufficiently torqued bolt may prevent the seat belt from holding the required load in a crash, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and tighten the bolts, free of charge. The recall began on January 27, 2016 Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15777.

15V442000 · Steering

Jul 10, 2015

General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Cruze vehicles manufactured November 8, 2013, to March 12, 2015, and 2015 Chevrolet Volt vehicles manufactured April 11, 2014. In the affected vehicles, the inner tie rod may not be tightened to specification allowing the tie rod to separate from the steering gear.

Consequence & remedy

Consequence: Separation of the tie rod from the steering gear could result in the loss of steering, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began on July 28, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15386.

15V113000 · Parking Brake

Feb 27, 2015

General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Cruze vehicles manufactured February 4, 2015, to February 9, 2015. The left-rear or right-rear parking brake cable brackets may not have been properly fastened during the assembly process. As a result, the fastening bolts may back out completely, causing the parking brake bracket to separate and the parking brake to not hold the vehicle in place. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 135, "Light Vehicle Brake Systems."

Consequence & remedy

Consequence: If the parking brake bracket separates, the parking brake may not hold the vehicle, increasing the risk of a vehicle roll away and a crash.

Remedy: GM will notify owners, and dealers will inspect the left-rear and right-rear parking brake brackets bolts, tightening them as necessary, free of charge. The recall began in March 24, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15135.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.