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2015 Chevrolet Cruze

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2015 Chevrolet Cruze do not stand out strongly from the model-year median of 250.

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When problems were reported

Mileage at the reported incident

173 reports with mileage · 78 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 98 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 49 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 37 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

20 crash reports4 fire reports9 injury reports

Electronic Stability Control (esc) complaints

30 reports
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42,000 miles · Nov 7, 2019
Electronic Stability Control (esc)Engine

THROTTLE POSITION SENSOR. CHECK ENGINE LIGHT CAME ON CAR STARTED BLOGGING DOWN DROPPING RPMS WHILE DRIVING, AS I CAME TO A COMPLETE STOP THE CAR WOULD DROP RPMS AND THEN GO ABOVE THEN NORMAL IDLE RPMS BUT SEEMED TO WANT TO GO WHILE MY FOOT WAS ON THE BREAK. . WHEN THE CAR IS OFF THE CODE IS READING THE THROTTLE POSITION AT 16.5%…

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THROTTLE POSITION SENSOR. CHECK ENGINE LIGHT CAME ON CAR STARTED BLOGGING DOWN DROPPING RPMS WHILE DRIVING, AS I CAME TO A COMPLETE STOP THE CAR WOULD DROP RPMS AND THEN GO ABOVE THEN NORMAL IDLE RPMS BUT SEEMED TO WANT TO GO WHILE MY FOOT WAS ON THE BREAK. . WHEN THE CAR IS OFF THE CODE IS READING THE THROTTLE POSITION AT 16.5% WHEN IT SHOULD BE AT ZERO! WHEN THE CAR IS ON THE THROTTLE POSITION READS AT 40% NOT 100%. IT IS A HUGE CONCERN CONSIDERING THE THROTTLE CAN GET STUCK AT ANY POINT AND THEIR GOES MY LIFE AS WELL AS MY 2 YEAR OLDS LIFE.

NHTSA ODI #11278582

10,000 miles · Oct 30, 2019
Electrical SystemElectronic Stability Control (esc)Engine

ENGINE CONTROL MODULE (ECM) KEEPS GOING OUT. HAD TO REPLACE IT TWICE IN 1 YEAR AND POSSIBLY AGAIN SOON. THE CAR WOULD START, IT WOULD SHAKE A LITTLE BIT WHILE DRIVING THROUGH THE CITY, THE AC WOULD STOP WORKING AS WELL. IF I MADE FREQUENT STOPS (RUNNING ERRANDS) IT WOULD EVENTUALLY NOT START AGAIN. I WOULD HAVE TO LET IT SIT FOR…

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ENGINE CONTROL MODULE (ECM) KEEPS GOING OUT. HAD TO REPLACE IT TWICE IN 1 YEAR AND POSSIBLY AGAIN SOON. THE CAR WOULD START, IT WOULD SHAKE A LITTLE BIT WHILE DRIVING THROUGH THE CITY, THE AC WOULD STOP WORKING AS WELL. IF I MADE FREQUENT STOPS (RUNNING ERRANDS) IT WOULD EVENTUALLY NOT START AGAIN. I WOULD HAVE TO LET IT SIT FOR ABOUT AN HOUR BEFORE I COULD GET IT TO START AGAIN. DEALERSHIP IDENTIFIED THAT IT WAS THE ECM BUT CAN'T FIGURE OUT WHY IT KEEPS BURNING OUT. SO FAR THE WARRANTY HAS COVERED THIS BUT NOW IT DOES NOT. THE CAR HAD 9000 MILES ON IT WHEN I BOUGHT IT.

NHTSA ODI #11277153

72,000 miles · Sep 22, 2019
Electrical SystemElectronic Stability Control (esc)Engine

I GOT MY CHEVY CRUZE LESS THAN 3 YEARS AGO. ON TUESDAY MY CAR TURN ON THE ENGINE LIGHT. WHEN I WAS DRIVING MY CAR STARTED SHAKING,LINKING AND SMOKING IN THE MIDDLE OF THE HWY. I WENT TO THE LEADER ON THURSDAY BECAUSE I GOT SCARED. DENNY TOLD I CANNOT DRIVE MY CAR LIKE THAT FOR MY SAFETY. I LEFT MY CAR IN THE LEADERSHIP. IT'S BEI…

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I GOT MY CHEVY CRUZE LESS THAN 3 YEARS AGO. ON TUESDAY MY CAR TURN ON THE ENGINE LIGHT. WHEN I WAS DRIVING MY CAR STARTED SHAKING,LINKING AND SMOKING IN THE MIDDLE OF THE HWY. I WENT TO THE LEADER ON THURSDAY BECAUSE I GOT SCARED. DENNY TOLD I CANNOT DRIVE MY CAR LIKE THAT FOR MY SAFETY. I LEFT MY CAR IN THE LEADERSHIP. IT'S BEING 4 DAYS WITHOUT ANSWER. MY CAR HAVE FULL GUARANTEED AND THEY OFFERED ME A COURTESY CAR. SO THERE ME WITHOUT ANSWERS AND NOT CAR. I WENT TO THE LEADER AND DENNY ANSWER IT THAT THEY DON'T KNOW WHEN THE CAR GOING TO BE FIX, BUT THAT IF I WANT I CAN TAKE THE CAR WITH ME. I JUST CAN BELIEVE NO ONE CARE ABOUT THE CUSTOMER SAFETY. HE TOLD ME I COULDN'T DRIVE MY CAR LIKE THAT NOW HE DOESN'T CARE IF I GET INTO AN ACCIDENT WITH A CAR THAT SHOULDN'T BE DRIVE. THEY JUST WANT ME TO APPLY FOR A NEW CAR. WHEN I DON'T NEED A NEW CAR. I FEEL MY CAR IS STILL NEW. I ONLY HAVE IT FOR 2 YEARS AND 10 MONTHS LESS THAN 75K MILES. I NEED SOMEONE TO HELP BECAUSE THIS CAR HAVE ALL THIS RECALLS AND JUST BECAUSE I'M SPANISH AND FEMALE THEY THINK I WON'T DO NOTHING ABOUT.

NHTSA ODI #11257176

72,000 miles · Sep 21, 2019
Electronic Stability Control (esc)EnginePower Train

MY CAR STARTED SHAKING, SMOKING AND LICKING WHILE DRIVING. AT FIRST IN THE DEALER TOLD I WON'T BE ABLE TO DRIVE THE CAR LIKE THAT. NOW AFTER 3 DAYS WITHOUT ANSWER THEY WANTS TO TAKE THE CAR WITHOUT FIXING THE CAR. I'M SCARE TO DRIVE A CAR THAT IS SHAKING. I'M VERY CONCERNED ABOUT MY LIFE SAFETY

NHTSA ODI #11257128

80,749 miles · Aug 19, 2019
Electronic Stability Control (esc)Engine

WHEN STARTING THE CAR, A PREVIOUSLY USED 2015 CHEVY CRUZE LT, THE CHECK ENGINE LIGHT CAME ON AND THE MESSAGES 'SERVICE TRACTION CONTROL' AND 'SERVICE STABILITRAK' APPEARED. WHEN DRIVING, THERE WAS A NOTICEABLE REDUCTION IN ACCELERATION POWER.

NHTSA ODI #11244975

67,790 miles · Jul 25, 2019
Electronic Stability Control (esc)SteeringUnknown Or Other

THE SCREEN GOES BLACK SOMETIMES. THE CAR SHUTS OFF BY IT SELF. IT GIVES DIFFERENT WARNINGS ONE WAS ELECTRIC STABILITY CONTROL AND THE OTHER WAS CHECK POWER STEERING. IT HAS HAPPENED WHILE DRIVING AND STATIONARY. IT HAS HAPPENED TO ME MORE THAN ONCE AND ON THE ROAD AND IN A PARKING LOT. I BROUGHT IT TO WHERE I PURCHASED IT AND TH…

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THE SCREEN GOES BLACK SOMETIMES. THE CAR SHUTS OFF BY IT SELF. IT GIVES DIFFERENT WARNINGS ONE WAS ELECTRIC STABILITY CONTROL AND THE OTHER WAS CHECK POWER STEERING. IT HAS HAPPENED WHILE DRIVING AND STATIONARY. IT HAS HAPPENED TO ME MORE THAN ONCE AND ON THE ROAD AND IN A PARKING LOT. I BROUGHT IT TO WHERE I PURCHASED IT AND THEY THOUGHT THEY FIXED IT BUT IT HAPPENED AGAIN TODAY.

NHTSA ODI #11234830

63,000 miles · Jul 23, 2019
Electronic Stability Control (esc)

CAR WAS MOVING AND IT STARTED TO LOSE POWER, THE ELECTRONIC STABILITY CONTROL LIGHT CAME ON AS DID THE DRIVER DISPLAY WARNING. CAR HAD NO POWER AND SHUDDERED BUT DID NOT DIE. PULLED OVER AND TURNED OFF VEHICLE AND LET IT SIT FOR 5 MIN. TURNED IT BACK ON AND THE WARNING WENT AWAY, BUT SERVICE ENGINE SOON LIGHT CAME ON SOLID AN…

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CAR WAS MOVING AND IT STARTED TO LOSE POWER, THE ELECTRONIC STABILITY CONTROL LIGHT CAME ON AS DID THE DRIVER DISPLAY WARNING. CAR HAD NO POWER AND SHUDDERED BUT DID NOT DIE. PULLED OVER AND TURNED OFF VEHICLE AND LET IT SIT FOR 5 MIN. TURNED IT BACK ON AND THE WARNING WENT AWAY, BUT SERVICE ENGINE SOON LIGHT CAME ON SOLID AND VEHICLE STILL SHUDDERS, BUT IS DRIVEABLE, IT DOES NOT STALL. HAVE AN APPOINTMENT TO HAVE IT CHECKED THIS WEEKEND.

NHTSA ODI #11234188

60,000 miles · Jun 1, 2019
Electronic Stability Control (esc)EnginePower Train

THE FRONT CRANK SHAFT SEAL IS BAD. IT MAKES THE ENGINE MAKE A VERY LOUD CHIRPING NOISE WHEN IT WARMS UP. IF YOU PULL THE OIL DIPSTICK OUT IT STOPS. I'VE HAD TO KEEP MY DIPSTICK OUT SO THAT IT DOESN'T CHIRP. IT'S CAUSING OTHER ISSUES WITH CAR. LIKE STABILITY CONTROL, FUEL MILEAGE AND HAVING TO CHANGE OIL MORE OFTEN. I'VE BEEN TRY…

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THE FRONT CRANK SHAFT SEAL IS BAD. IT MAKES THE ENGINE MAKE A VERY LOUD CHIRPING NOISE WHEN IT WARMS UP. IF YOU PULL THE OIL DIPSTICK OUT IT STOPS. I'VE HAD TO KEEP MY DIPSTICK OUT SO THAT IT DOESN'T CHIRP. IT'S CAUSING OTHER ISSUES WITH CAR. LIKE STABILITY CONTROL, FUEL MILEAGE AND HAVING TO CHANGE OIL MORE OFTEN. I'VE BEEN TRYING TO GET IT FIXED BUT HAVEN'T BEEN ABLE TO. I'M AFRAID THAT IT IS DAMAGING THE ENGINE MORE THAN NECESSARY. FROM WHAT I'VE LEARNED CHEVY IS AWARE THAT THIS IS AN ISSUE WITH THE CRUZE. BUT NO RECALL HAS BEEN ISSUED TO FIX THIS. SERVICE BULLETIN P11297B, 2-2015

NHTSA ODI #11217253

70,000 miles · Mar 1, 2019
Electronic Stability Control (esc)

DRIVING MY 2015 CHEVY CRUZE LTZ RS ON A ROAD TRIP MY CHECK ENGINE LIGHT CAME ON DUE TO A O2 SENSOR WHICH IS NO BIG DEAL, PLANNED ON REPLACING. BUT THE NEXT MORNING THE SERVICE TRACTION CONTROL CAME ON AND AFTER DOING RESEARCH ON THIS A LOT OF PEOPLE HAVE HAD THIS SAME THING HAPPEN TO THEM. SOME SAY A FAULTY GROUND WIRE ON THE BA…

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DRIVING MY 2015 CHEVY CRUZE LTZ RS ON A ROAD TRIP MY CHECK ENGINE LIGHT CAME ON DUE TO A O2 SENSOR WHICH IS NO BIG DEAL, PLANNED ON REPLACING. BUT THE NEXT MORNING THE SERVICE TRACTION CONTROL CAME ON AND AFTER DOING RESEARCH ON THIS A LOT OF PEOPLE HAVE HAD THIS SAME THING HAPPEN TO THEM. SOME SAY A FAULTY GROUND WIRE ON THE BATTERY AND OTHERS SAY THEY HAD TO REPLACE A BUNCH OF SENSORS ON THE CAR. IT SEEMS TO NOT BE RUNNING SMOOTHLY AND DON'T WANT TO CHANGE A BUNCH OF SENSORS AND CABLES UNNECESSARILY IF GM KNOWS ABOUT THIS PROBLEM AND IT SEEMS LIKE A MANUFACTURER DEFECT. THERE SHOULD BE SOME KIND OF RECALL ON AT LEAST THE GROUND WIRE IF THAT IS THE PROBLEM.

NHTSA ODI #11183422

38,870 miles · Feb 16, 2019
Electronic Stability Control (esc)EngineSteering

TRIED TWICE, CAR DID NOT START. NO LIGHTS JUST DEAD. TRIED ONCE MORE STARTED, ALL LOOKED OK. DROVE 1/4 MILE ENGINE DIED WITH A CLUNK AND JERK, SERVICE POWER STEERING WARNING CAME ON, THEN SERVICE TRACTION CONTROL WARNING CAME ON. STEERED OFF ROAD (POWER STEERING WAS WORKING) PUT VEHICLE IN PARK, TRIED TO START SEVERAL TIMES. I…

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TRIED TWICE, CAR DID NOT START. NO LIGHTS JUST DEAD. TRIED ONCE MORE STARTED, ALL LOOKED OK. DROVE 1/4 MILE ENGINE DIED WITH A CLUNK AND JERK, SERVICE POWER STEERING WARNING CAME ON, THEN SERVICE TRACTION CONTROL WARNING CAME ON. STEERED OFF ROAD (POWER STEERING WAS WORKING) PUT VEHICLE IN PARK, TRIED TO START SEVERAL TIMES. INTERIOR LIGHT CAME ON BUT WOULD NOT START. AFTER SEVERAL MINUTES TRIED AGAIN, STARTED AND CHECK ENGINE LIGHT WAS LIT. DROVE TO HOME AND WHILE IN REVERSE TO PARK, ENGINE DIED AGAIN.

NHTSA ODI #11180523

Official recalls

4

16V502000 · Electrical System:ignition; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Jul 5, 2016

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Consequence & remedy

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

Additional source detail variants (2)

Electrical System:ignition

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

15V876000 · Seat Belts:front:anchorage

Dec 23, 2015

General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Cruze vehicles manufactured September 24, 2014, to May 29, 2015. In the affected vehicles, one of the driver-side seat belt assembly bolts may not be properly tightened.

Consequence & remedy

Consequence: An insufficiently torqued bolt may prevent the seat belt from holding the required load in a crash, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and tighten the bolts, free of charge. The recall began on January 27, 2016 Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15777.

15V442000 · Steering

Jul 10, 2015

General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Cruze vehicles manufactured November 8, 2013, to March 12, 2015, and 2015 Chevrolet Volt vehicles manufactured April 11, 2014. In the affected vehicles, the inner tie rod may not be tightened to specification allowing the tie rod to separate from the steering gear.

Consequence & remedy

Consequence: Separation of the tie rod from the steering gear could result in the loss of steering, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began on July 28, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15386.

15V113000 · Parking Brake

Feb 27, 2015

General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Cruze vehicles manufactured February 4, 2015, to February 9, 2015. The left-rear or right-rear parking brake cable brackets may not have been properly fastened during the assembly process. As a result, the fastening bolts may back out completely, causing the parking brake bracket to separate and the parking brake to not hold the vehicle in place. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 135, "Light Vehicle Brake Systems."

Consequence & remedy

Consequence: If the parking brake bracket separates, the parking brake may not hold the vehicle, increasing the risk of a vehicle roll away and a crash.

Remedy: GM will notify owners, and dealers will inspect the left-rear and right-rear parking brake brackets bolts, tightening them as necessary, free of charge. The recall began in March 24, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15135.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.