← New search

2015 Chevrolet Cruze

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2015 Chevrolet Cruze do not stand out strongly from the model-year median of 250.

About this comparison →

When problems were reported

Mileage at the reported incident

173 reports with mileage · 78 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 98 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 49 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 37 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

20 crash reports4 fire reports9 injury reports

Electrical System complaints

49 reports
Clear category filter
72,000 miles · Sep 22, 2019
Electrical SystemElectronic Stability Control (esc)Engine

I GOT MY CHEVY CRUZE LESS THAN 3 YEARS AGO. ON TUESDAY MY CAR TURN ON THE ENGINE LIGHT. WHEN I WAS DRIVING MY CAR STARTED SHAKING,LINKING AND SMOKING IN THE MIDDLE OF THE HWY. I WENT TO THE LEADER ON THURSDAY BECAUSE I GOT SCARED. DENNY TOLD I CANNOT DRIVE MY CAR LIKE THAT FOR MY SAFETY. I LEFT MY CAR IN THE LEADERSHIP. IT'S BEI…

Read full complaint

I GOT MY CHEVY CRUZE LESS THAN 3 YEARS AGO. ON TUESDAY MY CAR TURN ON THE ENGINE LIGHT. WHEN I WAS DRIVING MY CAR STARTED SHAKING,LINKING AND SMOKING IN THE MIDDLE OF THE HWY. I WENT TO THE LEADER ON THURSDAY BECAUSE I GOT SCARED. DENNY TOLD I CANNOT DRIVE MY CAR LIKE THAT FOR MY SAFETY. I LEFT MY CAR IN THE LEADERSHIP. IT'S BEING 4 DAYS WITHOUT ANSWER. MY CAR HAVE FULL GUARANTEED AND THEY OFFERED ME A COURTESY CAR. SO THERE ME WITHOUT ANSWERS AND NOT CAR. I WENT TO THE LEADER AND DENNY ANSWER IT THAT THEY DON'T KNOW WHEN THE CAR GOING TO BE FIX, BUT THAT IF I WANT I CAN TAKE THE CAR WITH ME. I JUST CAN BELIEVE NO ONE CARE ABOUT THE CUSTOMER SAFETY. HE TOLD ME I COULDN'T DRIVE MY CAR LIKE THAT NOW HE DOESN'T CARE IF I GET INTO AN ACCIDENT WITH A CAR THAT SHOULDN'T BE DRIVE. THEY JUST WANT ME TO APPLY FOR A NEW CAR. WHEN I DON'T NEED A NEW CAR. I FEEL MY CAR IS STILL NEW. I ONLY HAVE IT FOR 2 YEARS AND 10 MONTHS LESS THAN 75K MILES. I NEED SOMEONE TO HELP BECAUSE THIS CAR HAVE ALL THIS RECALLS AND JUST BECAUSE I'M SPANISH AND FEMALE THEY THINK I WON'T DO NOTHING ABOUT.

NHTSA ODI #11257176

80,000 miles · Sep 1, 2019
Electrical System

DOES'N KEEP TIME/WHEN YOU TURN OFF

NHTSA ODI #11252661

111,120 miles · Jun 11, 2019
Electrical SystemSuspension

CAR OVERHEAT, THE ELECTRIC FAN ASSEMBLY WIRES MELTED AND WAS BURNING, THE FAN CEASED TO WORK, NO WARNING WAS GIVEN. THE VEHICLE WAS IN MOTION ON CITY/TOWNSHIP STREETS. THE HEATER CORE IS LEAKING, SO AFTER REPLACING ALL OTHER COMPONENTS AND A PRESSURIZED TEST, THAT IS THE PROBLEM. THE VEHICLE IS STATIONARY FOR LEAK TO BE SEEN.

NHTSA ODI #11219369

87,000 miles · Mar 19, 2019
Electrical System

ALARM GOES OFF RANDOMLY SAYS THE BACK DRIVER DOOR IS OPEN WHEN IT'S NOT. ALSO CHIMES CONSTANTLY WHEN TRYING TO PUT BACK WINDOW DOWN. I'VE TAKE IT TO PLACES AND THEY SAY IT'S GONNA BE 300 DOLLARS. I FEEL I SHOULDN'T HAVE TO PAY FOR AN ISSUE THAT HAPPENED RANDOMLY AND IS HAPPENING TO MORE THAN JUST MY VEHICLE.

NHTSA ODI #11189918

Mileage unknown · Jan 28, 2019
Electrical SystemPower Train

CHEVROLET AND PONTIAC CANNOT DO A DIAGNOSTIC UNLESS WE PAY THE COST ON WHAT EVER VEHICLE BEING RECALLED. THEY TOLD US TO SCHEDULE A DIAGNOSTIC TEST AND PAY FOR IT AND ANY NECESSARY REPAIRS ALSO. THEY ALSO SAID THE VEHICLES WARRANTIES HAS EXPIRED. SO THE DEFECTS ARE THE CUSTOMERS FAULT FOR PURCHASING THEIR PRODUCTS. THEY HAVE U…

Read full complaint

CHEVROLET AND PONTIAC CANNOT DO A DIAGNOSTIC UNLESS WE PAY THE COST ON WHAT EVER VEHICLE BEING RECALLED. THEY TOLD US TO SCHEDULE A DIAGNOSTIC TEST AND PAY FOR IT AND ANY NECESSARY REPAIRS ALSO. THEY ALSO SAID THE VEHICLES WARRANTIES HAS EXPIRED. SO THE DEFECTS ARE THE CUSTOMERS FAULT FOR PURCHASING THEIR PRODUCTS. THEY HAVE US PENDING FOR AND UNKNOWN REASON. WHEN THEY FIRST CALLED THEY DID MENTION A $500.00 VOUCHER OR A NEW CAR, BUT THAT CAME TO PASS ALSO. SOMEONE NAME .... REGIONAL SUPERVISOR TOLD US THAT, AND IT WAS ALL LIES. WE STILL PENDING....THIS IS A FOLLOW UP CLAIM # 8-4866033982.

NHTSA ODI #11172664

55,000 miles · Jan 22, 2019
Electrical SystemElectronic Stability Control (esc)Exterior Lighting

MY DASHBOARD LIGHTS BEGIN FLASHING, THE RADIO TURNS OFF, THE BLINKER SOUND STOPS WORKING, THE ANTILOCK BRAKE SYSTEM, SERVICE TRACTION SYSTEM, SERVICE STABILITRAC AND STEERING VEHICLE MESSAGES FLASH ON THE DASHBOARD. I SAW THIS ISSUE REPORTED IN A GM BULLETIN HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2015/SB-10057574-8899.PDF BUT MY DEAL…

Read full complaint

MY DASHBOARD LIGHTS BEGIN FLASHING, THE RADIO TURNS OFF, THE BLINKER SOUND STOPS WORKING, THE ANTILOCK BRAKE SYSTEM, SERVICE TRACTION SYSTEM, SERVICE STABILITRAC AND STEERING VEHICLE MESSAGES FLASH ON THE DASHBOARD. I SAW THIS ISSUE REPORTED IN A GM BULLETIN HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2015/SB-10057574-8899.PDF BUT MY DEALERSHIP SAID MY CAR ISN'T AFFECTED EVEN THOUGH IT IS THAT YEAR, MAKE, AND MODEL AND THE SAME EXACT THINGS ARE HAPPENING. IT HAPPENS WHEN I AM DRIVING, IT STARTED OFF ONCE OR TWICE A TRIP, NOW IT IS CONSTANTLY HAPPENING SO MUCH SO I CANNOT EVEN LISTEN TO MUSIC. IT SEEMS TO HAPPEN MORE OFTEN WHEN I AM IN STOP/GO TRAFFIC.

NHTSA ODI #11171458

80,500 miles · Oct 16, 2018
Electrical SystemElectronic Stability Control (esc)

WHILE DRIVING ON THE INTERSTATE AROUND 70MPH, THE RADIO AND DASH LIGHTS FLICKERED ON AND OFF, AND THE SERVICE STABILITRAK LIGHT CAME ON THE DASH. IT APPEARS TO BE THE SAME ISSUE AS SB-10057574-8899.

NHTSA ODI #11140538

108,872 miles · Oct 10, 2018
Electrical System

TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. WHILE DRIVING 70 MPH, THE KEY FOB FELL OUT OF THE IGNITION SWITCH AND CAUSED THE VEHICLE TO SHUT OFF. THE VEHICLE WAS TAKEN TO CHAMPION CHEVROLET OF AVON (183 S COUNTY RD 525 E, AVON, IN 46123, 317-350-1023) WHERE IT WAS DIAGNOSED THAT THE KEY FOB WAS FRACTURED. THE MANUFACTURER WAS N…

Read full complaint

TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. WHILE DRIVING 70 MPH, THE KEY FOB FELL OUT OF THE IGNITION SWITCH AND CAUSED THE VEHICLE TO SHUT OFF. THE VEHICLE WAS TAKEN TO CHAMPION CHEVROLET OF AVON (183 S COUNTY RD 525 E, AVON, IN 46123, 317-350-1023) WHERE IT WAS DIAGNOSED THAT THE KEY FOB WAS FRACTURED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 108,872.

NHTSA ODI #11139491

Mileage unknown · Sep 1, 2018
Electrical System

THE CAR JUST CLICKS AND WILL NOT START AND MAYBE 10 MINS LATER IT WILL START. DEALER SAY ELETRIAL IS NOT COVERED UNDER WARRANTY AND THE RECALL FOR THE NEGATIVE BATTERY CABLE IS NOT UNDER MY VIN EVEN THOUGH ALL THE OTHER 2011 TO 2015 CHEVY CRUZES ARE. ALSO 3 WEEKS AGO THE DASH WENT CRAZY AND STABLE CONTROL LIGHT AND ASB CALL CAME…

Read full complaint

THE CAR JUST CLICKS AND WILL NOT START AND MAYBE 10 MINS LATER IT WILL START. DEALER SAY ELETRIAL IS NOT COVERED UNDER WARRANTY AND THE RECALL FOR THE NEGATIVE BATTERY CABLE IS NOT UNDER MY VIN EVEN THOUGH ALL THE OTHER 2011 TO 2015 CHEVY CRUZES ARE. ALSO 3 WEEKS AGO THE DASH WENT CRAZY AND STABLE CONTROL LIGHT AND ASB CALL CAME ON AND CAR WAS UNCONTROLABLE TO DRIVE TURN OFF AND RESTARTED IT AND THE WAS FINE UNTIL NOW

NHTSA ODI #11123935

34,323 miles · Jul 20, 2018
Electrical System

VEHICLE WENT IN FOR RECALL (15594: EMISSIONS RECALL ' NOX POSITION 1 SENSOR REPLACEMENT ' 2014-2015 CHEVROLET CRUZE) THEY REPLACED THE PART AND 13 MONTHS AFTER THE PART FAILED AGAIN. THE ENGINE LIGHT WENT ON. THE MANUFACTURER SHOULD BE RESPONSIBLE FOR ONCE AGAIN ANOTHER FAULTY PART. VEHICLE IS STILL AT THE DEALERSHIP AND THEY SA…

Read full complaint

VEHICLE WENT IN FOR RECALL (15594: EMISSIONS RECALL ' NOX POSITION 1 SENSOR REPLACEMENT ' 2014-2015 CHEVROLET CRUZE) THEY REPLACED THE PART AND 13 MONTHS AFTER THE PART FAILED AGAIN. THE ENGINE LIGHT WENT ON. THE MANUFACTURER SHOULD BE RESPONSIBLE FOR ONCE AGAIN ANOTHER FAULTY PART. VEHICLE IS STILL AT THE DEALERSHIP AND THEY SAID THAT IT IS 1 MONTH OVER THE WARRANTY.

NHTSA ODI #11112605

Official recalls

4

16V502000 · Electrical System:ignition; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Jul 5, 2016

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Consequence & remedy

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

Additional source detail variants (2)

Electrical System:ignition

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

15V876000 · Seat Belts:front:anchorage

Dec 23, 2015

General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Cruze vehicles manufactured September 24, 2014, to May 29, 2015. In the affected vehicles, one of the driver-side seat belt assembly bolts may not be properly tightened.

Consequence & remedy

Consequence: An insufficiently torqued bolt may prevent the seat belt from holding the required load in a crash, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and tighten the bolts, free of charge. The recall began on January 27, 2016 Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15777.

15V442000 · Steering

Jul 10, 2015

General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Cruze vehicles manufactured November 8, 2013, to March 12, 2015, and 2015 Chevrolet Volt vehicles manufactured April 11, 2014. In the affected vehicles, the inner tie rod may not be tightened to specification allowing the tie rod to separate from the steering gear.

Consequence & remedy

Consequence: Separation of the tie rod from the steering gear could result in the loss of steering, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began on July 28, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15386.

15V113000 · Parking Brake

Feb 27, 2015

General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Cruze vehicles manufactured February 4, 2015, to February 9, 2015. The left-rear or right-rear parking brake cable brackets may not have been properly fastened during the assembly process. As a result, the fastening bolts may back out completely, causing the parking brake bracket to separate and the parking brake to not hold the vehicle in place. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 135, "Light Vehicle Brake Systems."

Consequence & remedy

Consequence: If the parking brake bracket separates, the parking brake may not hold the vehicle, increasing the risk of a vehicle roll away and a crash.

Remedy: GM will notify owners, and dealers will inspect the left-rear and right-rear parking brake brackets bolts, tightening them as necessary, free of charge. The recall began in March 24, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15135.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.