NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
702 reportsMileage unknown · Mar 7, 2016
EnginePower Train
LETTER FROM CONGRESSWOMAN COMSTOCK ON BEHALF OF CONSTITUENT RE CHEVY CRUZ ENGINEERING FAILURE OF THE CONSTRUCTION OF THE VEHICLE. *SMD THE CONSUMER STATED SHE WAS NOT AWARE OF RECALLS 14V092000 AND 14V151000; POWER TRAIN THAT WERE ISSUED ON MARCH 31, 2014 AND NO ONE AT THE DEALER BROUGHT IT TO HER ATTENTION. SHE PURCHASED THE …
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LETTER FROM CONGRESSWOMAN COMSTOCK ON BEHALF OF CONSTITUENT RE CHEVY CRUZ ENGINEERING FAILURE OF THE CONSTRUCTION OF THE VEHICLE. *SMD THE CONSUMER STATED SHE WAS NOT AWARE OF RECALLS 14V092000 AND 14V151000; POWER TRAIN THAT WERE ISSUED ON MARCH 31, 2014 AND NO ONE AT THE DEALER BROUGHT IT TO HER ATTENTION. SHE PURCHASED THE VEHICLE ON JULY 3, 2014. ON DECEMBER 26, 2015, SHE EXPERIENCED COMPLETE ENGINE FAILURE. THE DEALER REPLACED THE ENGINE. HOWEVER, ON FEBRUARY 1, 2016, THE VEHICLE LOST ALL POWER WHILE DRIVING ON THE HIGHWAY. THE VEHICLE WAS TOWED TO THE DEALER. *JB
NHTSA ODI #10845494
6,500 miles · Mar 6, 2016
Power TrainUnknown Or OtherVehicle Speed Control
I CURRENTLY OWN A 2014 CHEVROLET CRUZE LS THAT I HAVE OWNED FOR A YEAR WITH 59,000 MILES. IN THIS VEHICLE I HAVE BEEN EXPERIENCING POWER LOSS WHILE ACCELERATING ON INTERSTATE, TRANSMISSION DISENGAGES AND REENGAGES AND JERKS VERY HARD WHILE TRYING TO ACCELERATE. IT WILL NOT ACCELERATE MORE THAN 45 MPH ON INTERSTATE. IT WILL THEN …
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I CURRENTLY OWN A 2014 CHEVROLET CRUZE LS THAT I HAVE OWNED FOR A YEAR WITH 59,000 MILES. IN THIS VEHICLE I HAVE BEEN EXPERIENCING POWER LOSS WHILE ACCELERATING ON INTERSTATE, TRANSMISSION DISENGAGES AND REENGAGES AND JERKS VERY HARD WHILE TRYING TO ACCELERATE. IT WILL NOT ACCELERATE MORE THAN 45 MPH ON INTERSTATE. IT WILL THEN OPERATE NORMALLY AFTER ABOUT 5-10 MILES AFTER TRANSMISSION DISENGAGES AND REENGAGES. ALSO HAS NO POWER OR ACCELERATION WHILE A/C IS ON.
NHTSA ODI #10840157
9,700 miles · Feb 19, 2016
Fuel/propulsion System
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. AFTER STARTING THE ENGINE, A STRONG ODOR OF FUEL WAS PRESENT INSIDE THE VEHICLE. WHILE IDLING, APPROXIMATELY 1/4 OF A TANK OF FUEL HAD EVAPORATED. THE CONTACT ALSO INDICATED THAT FUEL LEAKED UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT RODENTS DAM…
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TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. AFTER STARTING THE ENGINE, A STRONG ODOR OF FUEL WAS PRESENT INSIDE THE VEHICLE. WHILE IDLING, APPROXIMATELY 1/4 OF A TANK OF FUEL HAD EVAPORATED. THE CONTACT ALSO INDICATED THAT FUEL LEAKED UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT RODENTS DAMAGED THE FUEL LINES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 9,700.
NHTSA ODI #10837218
14,000 miles · Feb 15, 2016
EngineUnknown Or Other
THIS VEHICLE HAS BEEN SERVICE 10 TIMES SINCE I PURCHASE IT. EVERY 3 OR 4 MONTHS I HAVE TO BRING THE VEHICLE TO GET IT FIX. I HAVE CONTACTED GM SEVERAL TIMES ABOUT THIS ISSUE BUT NO RESPONSE. I AM CONCERN THERE IS A PROBLEM AND IT WILL GET WORSE.
NHTSA ODI #10836302
6,000 miles · Feb 2, 2016
Visibility/wiper
FRONT WINDSHIELD WITH CONDENSATION AND IN PARE THE VISIBILITY. IT ONLY GOES AWAY WITH THE WIPERS AND THE HEATER. THE ANSWER THAT WE GOT FROM GM IS THAT LIVING IN TEXAS , THE HUMIDITY IS THE MAIN FACTOR AND THAT THE VEHICLE WAS OPERATING AS DESIGN. WHILE DRIVING, WE HAD TO PUT THE HEATER AND THE WINDSHIELD WIPERS FOR ABOUT 10 M…
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FRONT WINDSHIELD WITH CONDENSATION AND IN PARE THE VISIBILITY. IT ONLY GOES AWAY WITH THE WIPERS AND THE HEATER. THE ANSWER THAT WE GOT FROM GM IS THAT LIVING IN TEXAS , THE HUMIDITY IS THE MAIN FACTOR AND THAT THE VEHICLE WAS OPERATING AS DESIGN. WHILE DRIVING, WE HAD TO PUT THE HEATER AND THE WINDSHIELD WIPERS FOR ABOUT 10 MINUTES.
NHTSA ODI #10823722
Mileage unknown · Jan 28, 2016
Service Brakes
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AND COMING TO A STOP, THE BRAKE PEDAL WAS DEPRESSED AND BECAME STUCK TO THE FLOORBOARD RESULTING IN THE VEHICLE NOT MOVING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. FAILURE MILEAGE WAS NOT AVAI…
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TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AND COMING TO A STOP, THE BRAKE PEDAL WAS DEPRESSED AND BECAME STUCK TO THE FLOORBOARD RESULTING IN THE VEHICLE NOT MOVING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA ODI #10822840
25,000 miles · Jan 13, 2016
Power Train
I BOUGHT A 2014 CHEVY CRUZE LAST YEAR. 2 DAYS AGO THE 'SERVICE STABILITRAK' LIGHT CAME ON AND THE CAR STARTED HESITATING AND JERKING. WE TOOK IT IN THE NEXT DAY FOR SERVICE AND THEY TOLD US THAT THERE MAY BE A RECALL PENDING, BUT BECAUSE THE LIGHT HAD GONE BACK OFF THEY WOULDN'T DO ANYTHING ABOUT IT. I AM AFRAID OF THIS HAPPENIN…
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I BOUGHT A 2014 CHEVY CRUZE LAST YEAR. 2 DAYS AGO THE 'SERVICE STABILITRAK' LIGHT CAME ON AND THE CAR STARTED HESITATING AND JERKING. WE TOOK IT IN THE NEXT DAY FOR SERVICE AND THEY TOLD US THAT THERE MAY BE A RECALL PENDING, BUT BECAUSE THE LIGHT HAD GONE BACK OFF THEY WOULDN'T DO ANYTHING ABOUT IT. I AM AFRAID OF THIS HAPPENING AGAIN WHILE IN TRAFFIC, AND IM NOT SURE WHAT TO DO NEXT. THEY NEED TO DO A RECALL ASAP ON THIS SYSTEM BEFORE SOMEONE IS INJURED. WE FEEL VERY UNSAFE WITH THIS ISSUE POSSIBLY HAPPENING AGAIN, BUT THE DEALER WILL NOT DO ANYTHING UNLESS IT DOES HAPPEN AGAIN.
NHTSA ODI #10819892
48,000 miles · Jan 11, 2016
Air BagsCrashInjury
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, ANOTHER VEHICLE CRASHED HEAD ON TO THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A SPRAINED LEFT WRIST, SPRAINED FINGER, A FRACTURED LEFT COLLAR BONE AND SPRAINED RIGHT ANKLE IN…
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TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, ANOTHER VEHICLE CRASHED HEAD ON TO THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A SPRAINED LEFT WRIST, SPRAINED FINGER, A FRACTURED LEFT COLLAR BONE AND SPRAINED RIGHT ANKLE INJURIES THAT REQUIRED MEDICAL ATTENTION. THE DRIVER IN THE OTHER VEHICLE SUSTAINED A FRACTURED SKULL, FRACTURED JAW, FRACTURED COLLAR BONE, FRACTURED RIBS AND PUNCTURED LUNG INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A IMPOUND LOT. THE CONTACT WAS UNAWARE IF THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. UPDATED 04/29/16*LJ *CN
NHTSA ODI #10819510
35 miles · Jan 11, 2016
Electronic Stability Control (esc)
I BROUGHT THE CAR LAST OCTOBER 2014, WITH 35 MILES ON IT. ONE MONTH LATER THE SERVICE TRACTION CONTROL LIGHT COMES ON ALONG WITH THE ENGINE LIGHT. I TOOK IT IN FOR SERVICE. THIS HAS HAPPENED SEVERAL TIMES THEY NEVER REALLY SAID WHAT CAUSED THIS. THIS HAS HAPPENED MANY TIMES NOW. THE DEALER SAID TO PUT THE HIGHEST GAS IN IT . I H…
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I BROUGHT THE CAR LAST OCTOBER 2014, WITH 35 MILES ON IT. ONE MONTH LATER THE SERVICE TRACTION CONTROL LIGHT COMES ON ALONG WITH THE ENGINE LIGHT. I TOOK IT IN FOR SERVICE. THIS HAS HAPPENED SEVERAL TIMES THEY NEVER REALLY SAID WHAT CAUSED THIS. THIS HAS HAPPENED MANY TIMES NOW. THE DEALER SAID TO PUT THE HIGHEST GAS IN IT . I HAVE DONE THIS. NOW IT IS STARTING TO HAPPEN AGAIN, THE SERVICE TRACTION COMES ON AND THE ENGINE LIGHT WILL NOT GO OFF IT STAYED ON UNTIL I TOOK IT BACK TO THE DEALER. WHEN THIS HAPPENS THE CAR SEEMS TO LOOSE POWER, DOES NOT DRIVE NORMAL DRIVES VERY SLUGGISH. THIS HAPPENS WHEN I START THE CAR AND WHEN IT IS COLD OUT SIDE. PLEASE HELP!!!
NHTSA ODI #10819284
21,000 miles · Jan 10, 2016
Electrical System
I WAS AT A STOP LIGHT AND HAD "REDUCED ENGINE POWER," "SERVICE STABILITRAK," COME ON AND THE RADIO WENT DEAD AND THE DASH LIGHTS WENT DEAD TOO. I AM REALLY CONCERNED ABOUT THIS HAPPENING ON THE HIGHWAY AT SPEED.
NHTSA ODI #10819245
Official recalls
10Nov 6, 2025
General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.
Consequence & remedy
Consequence: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
Remedy: Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed December 5, 2025. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252530830. This recall is an expansion of previous NHTSA recall numbers 23V674 and 23V870.
Dec 21, 2023
General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators may rupture at the inflator weld joint. This recall is an expansion of Recall 23V-674.
Consequence & remedy
Consequence: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
Remedy: Dealers will replace the left and/or right-side RRAB modules as necessary, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Buick customer service at 1-800-521-7300 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232425640.
Sep 20, 2023
General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.
Consequence & remedy
Consequence: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
Remedy: Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232408490.
Jul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Additional source detail variants (2)
Electrical System:ignition
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Jul 10, 2015
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Cruze vehicles manufactured November 8, 2013, to March 12, 2015, and 2015 Chevrolet Volt vehicles manufactured April 11, 2014. In the affected vehicles, the inner tie rod may not be tightened to specification allowing the tie rod to separate from the steering gear.
Consequence & remedy
Consequence: Separation of the tie rod from the steering gear could result in the loss of steering, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began on July 28, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15386.
Jul 2, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.
Consequence & remedy
Consequence: Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.
Remedy: GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.
Jun 26, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Cruze vehicles. In the affected vehicles, the driver's front air bag inflator may have been manufactured with an incorrect part.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's air bag, the air bag's inflator may rupture and the air bag may not inflate. The rupture could cause metal fragments to strike and potentially seriously injure the vehicle occupants. Additionally, if the air bag does not inflate, the driver is at an increased risk of injury.
Remedy: GM will notify owners, and dealers will replace the driver side air bag, free of charge. The recall began on June 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14305.
Mar 31, 2014
General Motors LLC (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with a 1.4L turbo engine, and manufactured between November 28, 2012, and March 7, 2014. On the affected vehicles, the right front half shaft may fracture and separate.
Consequence & remedy
Consequence: If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect and replace the right half shaft, as needed, free of charge. Parts for the remedy are not currently available. GM will send an interim letter to owners in May 2014. A second owner letter will be mailed when parts are available. Owners may contact Chevrolet at 1-866-694-6546. GM's number for this recall is 14079. This is an expansion of recall 13V-452. NOTE: Some vehicles subject to this recall were subject to the recall campaign initiated in 2013. Some of those vehicles were repaired using defective parts. Those owners will be advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles.
Feb 21, 2014
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.
Sep 23, 2013
General Motors (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with manual transmissions (MF3/MR5) and manufactured January 24, 2013, through August 1, 2013. On the affected vehicles, the right front half shaft may fracture and separate.
Consequence & remedy
Consequence: If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.
Remedy: General Motors has notified owners. Dealers will replace the half shaft assembly, free of charge. The safety recall began on October 15, 2013. Owners may contact General Motors at 1-800-521-7300. This is General Motors campaign number 13276.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗