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2014 Chevrolet Cruze

Owner reports · Recalls · Investigations

More warning signs than most Cruze years

Owner complaints for the 2014 Chevrolet Cruze are substantially higher than the model-year median of 250.

About this comparison →

When problems were reported

Mileage at the reported incident

483 reports with mileage · 219 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 217 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 187 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 97 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

70 crash reports17 fire reports38 injury reports

What owners actually said

702 reports
98,200 miles · Jun 13, 2018
Air BagsSeatsStructureCrashInjury

I WAS INVOLVED IN A REAR-END COLLISION PUSHING ME INTO ANOTHER VEHICLE ON 06-06-18. THE HEADLINER AND DRIVERS SEAT BEGAN TO SMOKE, FILLING THE CAR. THE SMOKE WAS WHITE, GREY, AND SMELLED OF SULPHUR. IN ADDITION, THE "SERVICE AIRBAG" LIGHT APPEARED ON THE INFORMATION DISPLAY, THE FLASHERS/HAZARDS, CAME ON AUTOMATICALLY, AND THE C…

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I WAS INVOLVED IN A REAR-END COLLISION PUSHING ME INTO ANOTHER VEHICLE ON 06-06-18. THE HEADLINER AND DRIVERS SEAT BEGAN TO SMOKE, FILLING THE CAR. THE SMOKE WAS WHITE, GREY, AND SMELLED OF SULPHUR. IN ADDITION, THE "SERVICE AIRBAG" LIGHT APPEARED ON THE INFORMATION DISPLAY, THE FLASHERS/HAZARDS, CAME ON AUTOMATICALLY, AND THE CAR WOULD NOT START AND HAD TO BE TOWED. THE VEHICLE WAS SLOWING, ALMOST TO A STOP BEFORE BEING HIT. OHIO HIGHWAY PATROL ACCIDENT # 67-0834-67 5 VEHICLES INVOLVED. UNABLE TO UPLOAD.

NHTSA ODI #11101591

38,000 miles · Jun 11, 2018
Electrical SystemLane Departure

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT THE SIDE DETECTION SYSTEM WENT COMPLETELY OUT. ALSO, WHEN IT RAINED, WATER ENTERED THE MODULE LOCATED UNDERNEATH THE VEHICLE, WHICH CAUSED THE ELECTRICAL SYSTEM TO NOT FUNCTION CORRECTLY. SOUTHFIELD CHRYSLER DODGE JEEP RAM (28100 TELEGRAPH RD, SOUTHFIELD, MI 4…

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TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT THE SIDE DETECTION SYSTEM WENT COMPLETELY OUT. ALSO, WHEN IT RAINED, WATER ENTERED THE MODULE LOCATED UNDERNEATH THE VEHICLE, WHICH CAUSED THE ELECTRICAL SYSTEM TO NOT FUNCTION CORRECTLY. SOUTHFIELD CHRYSLER DODGE JEEP RAM (28100 TELEGRAPH RD, SOUTHFIELD, MI 48034, (248) 354-2950) INFORMED THE CONTACT THAT THE VEHICLE'S WARRANTY HAD EXPIRED. NO FURTHER ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.

NHTSA ODI #11101153

102,805 miles · Jun 7, 2018
Electronic Stability Control (esc)EngineSuspension

I WAS DRIVING TO WORK ON THE FREEWAY AND NOTICED THE CAR WAS SWAYING AND WOBBLING ... I HAD GOT 4 BRAND NEW TIRES ABOUT A MONTH AND A HALF AGO SO I DIDN'T THINK IT WAS THAT. THE NEXT DAY, SAME THING DRIVING TO WORK BUT THIS TIME IN ADDITION TO SWAYING, IT WAS JERKING AND LOOSING POWER OR PUNCH AT TIMES WHEN PRESSING ON THE ACCEL…

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I WAS DRIVING TO WORK ON THE FREEWAY AND NOTICED THE CAR WAS SWAYING AND WOBBLING ... I HAD GOT 4 BRAND NEW TIRES ABOUT A MONTH AND A HALF AGO SO I DIDN'T THINK IT WAS THAT. THE NEXT DAY, SAME THING DRIVING TO WORK BUT THIS TIME IN ADDITION TO SWAYING, IT WAS JERKING AND LOOSING POWER OR PUNCH AT TIMES WHEN PRESSING ON THE ACCELERATOR. THE FOLLOWING DAY, SAME THING AGAIN, THIS TIME THERE WAS A WARNING LIGHT CHECK STABILITY TRAK, SOMETHING LIKE THAT. I ALSO NOTICED THE CHECK ENGINE LIGHT ON. IT ALSO BEGAN JERKING EVEN MORE AND WHEN I PARKED IT, THE FAN WAS VERY LOUD AND RUNNING EVEN THOUGH THE CAR WAS NOT OVERHEATED. WHEN DRIVING HOME AND STOPPING AT LIGHTS, MY CAR JERKED MORE AND ONLY STOPPED TEMPORARILY WHE N IN PARKED OR IF I PRESSED ON THE GAS. I AM CONCERNED THE RECALLS FOR MY CAR WAS NEVER ADDRESSED, EVEN THOUGH IT IS "SAYING" NO RECALLS FOR MY VIN. WHAT SHOULD I DO? I AM NOT SURE I SHOULD DRIVE IT FAR BASED ON WHAT OTHERS HAVE SAID HAPPENED TO THEM WHEN DRIVING ON THE FREEWAY OR LOOSING CONTROL THRU AN INTERSECTION.

NHTSA ODI #11100472

49,000 miles · Jun 2, 2018
Electrical SystemElectronic Stability Control (esc)

2014 CHEVROLET CRUZE IS FLASHING TRACTION CONTROL LIGHT AND RADIO IS TURNING OFF INTERMITTENTLY WHILE IN MOTION. THIS STARTED AROUND MAY 1, 2018 AND NOW HAS OCCURRED ON 4 SEPARATE OCCASIONS. THERE ARE CURRENTLY NO RECALLS FOR THIS PROBLEM AND NEEDS TO BE ADDRESSED WITH GENERAL MOTORS.

NHTSA ODI #11099295

29,000 miles · May 30, 2018
Air Bags

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE ENTERING VEHICLE, THE SIDE AIR BAGS DEPLOYED WITHOUT IMPACT OR WARNING. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO GILCHRIST CHEVROLET BUICK GMC TACOMA (6014 S TACOMA WAY, TACOMA, WA 98409, (253) 777-3085) AND WAS INFORMED THAT THE AIR BAGS NEEDED TO BE REPLACED. THE VEHIC…

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TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE ENTERING VEHICLE, THE SIDE AIR BAGS DEPLOYED WITHOUT IMPACT OR WARNING. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO GILCHRIST CHEVROLET BUICK GMC TACOMA (6014 S TACOMA WAY, TACOMA, WA 98409, (253) 777-3085) AND WAS INFORMED THAT THE AIR BAGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.

NHTSA ODI #11098867

50,213 miles · May 30, 2018
Electrical System

THE RADIO TURNS OFF AND ON AND WHEN IT TURNS OFF THE STEERING WHEEL LOCKS UP.

NHTSA ODI #11098859

40,000 miles · May 28, 2018
Electronic Stability Control (esc)Fuel/propulsion SystemWheels

I'VE NOTICED A PROBLEM ELECTRICAL BECAUSE BLUETOOTH PAUSES DURING USE. WINDSHIELD WIPERS FLUID NOT REACHING WINDSHIELD. HORN STOPPED WORKING. KEY LOCK CONTROL STOPPED WORKING. ALL HAS TO DO WITH ELECTRICAL. NOTICED BROWN RUST ON INSIDE OF DRIVER SIDE BACK WHEEL. PASSENGER FRONT TIRE CONTINUES TO DEFLATE.

NHTSA ODI #11098261

58,000 miles · May 27, 2018
Fuel/propulsion System

THERE ARE GAS AND EXHAUST FUMES IN THE CABIN. THE CONDITION IS INTERMITTENT AND SUBTLE. THREE DIFFERENT GM SHOPS HAVE EXAMINED THE CAR IN 2018. ONE HAS WITNESSED THE GAS SMELL BUT NOTED THEY COULD NOT FIND THE SOURCE. THE OTHER TWO STATED THEY COULD NOT REPLICATE THE FUMES. WE FIRST NOTED ODORS WHEN THE CAR WAS PURCHASED IN 2014…

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THERE ARE GAS AND EXHAUST FUMES IN THE CABIN. THE CONDITION IS INTERMITTENT AND SUBTLE. THREE DIFFERENT GM SHOPS HAVE EXAMINED THE CAR IN 2018. ONE HAS WITNESSED THE GAS SMELL BUT NOTED THEY COULD NOT FIND THE SOURCE. THE OTHER TWO STATED THEY COULD NOT REPLICATE THE FUMES. WE FIRST NOTED ODORS WHEN THE CAR WAS PURCHASED IN 2014 BUT WE DID NOT REALIZE WHAT THEY WERE. THE CONDITION HAS INTENSIFIED RAISING OUR CONCERNS. WE HAVE ALSO BEGAN TO MAKE CONNECTION TO HEALTH ISSUES. OUR FAMILY'S HEALTH HAS BEEN AFFECTED.

NHTSA ODI #11098231

65,600 miles · May 22, 2018
Electrical SystemElectronic Stability Control (esc)Steering

DRIVING 70 MPH DOWN HIGHWAY,TURN TURN SIGNAL ON TO CHANGE LANES AND, LOSS OF POWER STEERING, RADIO SHUTS OFF AND SERVICE STABILITRAK LIGHT COMES ON. ALL HAPPENING SIMULTANEOUSLY. THIS IS THE SECOND TIME THIS HAS HAPPENED. THE 1ST TIME I NEARLY RAN INTO A PARKED VEHICLE WHILE TURNING INTO A NEIGHBORHOOD.

NHTSA ODI #11097292

53,000 miles · May 15, 2018
Power Train

AFTER THE VEHICLE STARTED WITH CLUTCH FULLY DEPRESSED, I PUT THE CAR INTO 1ST GEAR IT LUNGED FORWARD ABOUT AN INCH AND NOW IT WILL NOT ENGAGE IN ANY GEAR. CAR ONLY HAS 53,000 MILES ON IT. I CAN LET THE CLUTCH OUT COMPLETELY WHILE IN GEAR AND LET OFF THE BREAK AND THERE SEEMS TO BE ALMOST A GRINDING WHILE DEPRESSING THE CLUTCH, T…

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AFTER THE VEHICLE STARTED WITH CLUTCH FULLY DEPRESSED, I PUT THE CAR INTO 1ST GEAR IT LUNGED FORWARD ABOUT AN INCH AND NOW IT WILL NOT ENGAGE IN ANY GEAR. CAR ONLY HAS 53,000 MILES ON IT. I CAN LET THE CLUTCH OUT COMPLETELY WHILE IN GEAR AND LET OFF THE BREAK AND THERE SEEMS TO BE ALMOST A GRINDING WHILE DEPRESSING THE CLUTCH, THEN I HAVE THE CLUTCH FULLY LET OUT AND THE CAR GOES NOWHERE.

NHTSA ODI #11094009

Official recalls

10

25V764000 · Air Bags:side/window

Nov 6, 2025

General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.

Consequence & remedy

Consequence: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.

Remedy: Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed December 5, 2025. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252530830. This recall is an expansion of previous NHTSA recall numbers 23V674 and 23V870.

23V870000 · Air Bags:side/window

Dec 21, 2023

General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators may rupture at the inflator weld joint. This recall is an expansion of Recall 23V-674.

Consequence & remedy

Consequence: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.

Remedy: Dealers will replace the left and/or right-side RRAB modules as necessary, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Buick customer service at 1-800-521-7300 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232425640.

23V674000 · Air Bags:side/window

Sep 20, 2023

General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.

Consequence & remedy

Consequence: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.

Remedy: Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232408490.

16V502000 · Electrical System:ignition; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Jul 5, 2016

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Consequence & remedy

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

Additional source detail variants (2)

Electrical System:ignition

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

15V442000 · Steering

Jul 10, 2015

General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Cruze vehicles manufactured November 8, 2013, to March 12, 2015, and 2015 Chevrolet Volt vehicles manufactured April 11, 2014. In the affected vehicles, the inner tie rod may not be tightened to specification allowing the tie rod to separate from the steering gear.

Consequence & remedy

Consequence: Separation of the tie rod from the steering gear could result in the loss of steering, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began on July 28, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15386.

14V417000 · Equipment:electrical

Jul 2, 2014

General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.

Consequence & remedy

Consequence: Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.

Remedy: GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.

14V372000 · Air Bags

Jun 26, 2014

General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Cruze vehicles. In the affected vehicles, the driver's front air bag inflator may have been manufactured with an incorrect part.

Consequence & remedy

Consequence: In the event of a crash necessitating deployment of the driver's air bag, the air bag's inflator may rupture and the air bag may not inflate. The rupture could cause metal fragments to strike and potentially seriously injure the vehicle occupants. Additionally, if the air bag does not inflate, the driver is at an increased risk of injury.

Remedy: GM will notify owners, and dealers will replace the driver side air bag, free of charge. The recall began on June 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14305.

14V151000 · Power Train:axle Assembly:axle Shaft

Mar 31, 2014

General Motors LLC (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with a 1.4L turbo engine, and manufactured between November 28, 2012, and March 7, 2014. On the affected vehicles, the right front half shaft may fracture and separate.

Consequence & remedy

Consequence: If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.

Remedy: GM will notify owners, and dealers will inspect and replace the right half shaft, as needed, free of charge. Parts for the remedy are not currently available. GM will send an interim letter to owners in May 2014. A second owner letter will be mailed when parts are available. Owners may contact Chevrolet at 1-866-694-6546. GM's number for this recall is 14079. This is an expansion of recall 13V-452. NOTE: Some vehicles subject to this recall were subject to the recall campaign initiated in 2013. Some of those vehicles were repaired using defective parts. Those owners will be advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles.

14V092000 · Power Train:automatic Transmission

Feb 21, 2014

General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."

Consequence & remedy

Consequence: If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.

Remedy: General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.

13V452000 · Power Train:axle Assembly:axle Shaft

Sep 23, 2013

General Motors (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with manual transmissions (MF3/MR5) and manufactured January 24, 2013, through August 1, 2013. On the affected vehicles, the right front half shaft may fracture and separate.

Consequence & remedy

Consequence: If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.

Remedy: General Motors has notified owners. Dealers will replace the half shaft assembly, free of charge. The safety recall began on October 15, 2013. Owners may contact General Motors at 1-800-521-7300. This is General Motors campaign number 13276.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.