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2014 Chevrolet Cruze

Owner reports · Recalls · Investigations

More warning signs than most Cruze years

Owner complaints for the 2014 Chevrolet Cruze are substantially higher than the model-year median of 250.

About this comparison →

When problems were reported

Mileage at the reported incident

483 reports with mileage · 219 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 217 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 187 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 97 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

70 crash reports17 fire reports38 injury reports

What owners actually said

702 reports
37,000 miles · Jul 14, 2019
Electrical SystemUnknown Or Other

HAD STARTED NOTICING THAT WHEN I WOULD START MY CAR MY RADIO WOULD SOMETIMES TAKE A LONG TIME TO COME ON. EVENTUALLY WOKE UP ONE DAY TO START MY CAR AND IT WOULD NOT START. THIS SHOULD NOT BE HAPPENING BECAUSE THE BATTERY IS NOT EVEN A YEAR OLD. USED MY PORTABLE JUMPER TO CHARGER AND TOOK IT TO GET READ AND IT WAS NOT THE BATTER…

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HAD STARTED NOTICING THAT WHEN I WOULD START MY CAR MY RADIO WOULD SOMETIMES TAKE A LONG TIME TO COME ON. EVENTUALLY WOKE UP ONE DAY TO START MY CAR AND IT WOULD NOT START. THIS SHOULD NOT BE HAPPENING BECAUSE THE BATTERY IS NOT EVEN A YEAR OLD. USED MY PORTABLE JUMPER TO CHARGER AND TOOK IT TO GET READ AND IT WAS NOT THE BATTERY. I WAS TOLD THAT THERE WAS AN ELECTRICAL DRAIN THAT WAS STILL CHARGING MY BATTERY EVEN AFTER IT WAS TURNED OFF. THE SECOND ISSUE IS WHEN I AM DRIVING AND GO TO GIVE THE CAR GAS AND THE CAR WOULD NOT IMMEDIATELY ACCELERATE CAUSING TO ME TO ALMOST BE HIT TWICE. I HAD TO GIVE IT GAS A SECOND TIME IN ORDER FOR IT TO ACCELERATE

NHTSA ODI #11231738

Mileage unknown · Jul 13, 2019
Engine

I RECENTLY HAD AN ISSUE WITH MY TURBO BECOMING DEFECTIVE THAT I LATER FOUND OUT THE PART WAS ON A NATIONAL BACK ORDER AND THAT THE MANUFACTURER KNEW THAT IT HAD A MANUFACTURING FLAW CAUSING MULTIPLE TURBOS TO BECOME DEFECTIVE. THIS IS A COSTLY PART TO REPLACE AND WITH IT BEING ON A NATIONAL BACK ORDER HAS CAUSED A MAJOR INCONVEN…

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I RECENTLY HAD AN ISSUE WITH MY TURBO BECOMING DEFECTIVE THAT I LATER FOUND OUT THE PART WAS ON A NATIONAL BACK ORDER AND THAT THE MANUFACTURER KNEW THAT IT HAD A MANUFACTURING FLAW CAUSING MULTIPLE TURBOS TO BECOME DEFECTIVE. THIS IS A COSTLY PART TO REPLACE AND WITH IT BEING ON A NATIONAL BACK ORDER HAS CAUSED A MAJOR INCONVENIENCE THAT HAS ALSO TRIGGERED MULTIPLE PARTS TO GO OUT LIKE MY IGNITION COIL AS WELL AS MY CATALYTIC CONVERTER THIS HAS ALSO CAUSED MY CAR TO OVERHEAT. AS OF RIGHT NOW THERE IS STILL NO NEWS ON WHEN THIS PART IS GOING TO BE AVAILABLE, WE ARE ONLY TOLD THAT THE PART IS BEING REMADE TO SUSTAIN THE STRESS OF THE EXTRA WORK THAT WAS NOT ORIGINALLY PLANNED FOR OUR ORIGINAL PART TO SUSTAIN.

NHTSA ODI #11231613

65,000 miles · Jul 12, 2019
Engine

THE CAR STARTED MAKING A WHISTLING NOISE, THE CHECK ENGINE LIGHT COMES ON AND IT ACTS LIKE IT WANTS TO CUT OFF AT STOPS.

NHTSA ODI #11231224

89,000 miles · Jul 11, 2019
Electrical SystemExterior LightingVehicle Speed Control

DRIVING HOME AT 9PM ON A HIGH SPEED/TRAFFIC HIGHWAY, WE HAD ALL ELECTRICITY/STEERING SUDDENLY GO OUT, THEN WHEN IT CAME BACK ON POPPED UP WITH A "SERVICE STABILITRAK " MESSAGE. LUCKILY, IT CAME BACK ON BEFORE A WRECK BUT SCARED ALL OF US TO PIECES. THE CAR WAS BEING DRIVEN AT THE POSTED 70MPH SPEED LIMIT, BUT STARTED TO DECELERA…

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DRIVING HOME AT 9PM ON A HIGH SPEED/TRAFFIC HIGHWAY, WE HAD ALL ELECTRICITY/STEERING SUDDENLY GO OUT, THEN WHEN IT CAME BACK ON POPPED UP WITH A "SERVICE STABILITRAK " MESSAGE. LUCKILY, IT CAME BACK ON BEFORE A WRECK BUT SCARED ALL OF US TO PIECES. THE CAR WAS BEING DRIVEN AT THE POSTED 70MPH SPEED LIMIT, BUT STARTED TO DECELERATE WHEN POWER WAS LOST. THIS HAPPENED ON 07/08/19. TODAY, 07/11/19 WE HAD TO JUMP THE CAR AND THE TURN SIGNALS NO LONGER DO THE LITTLE "CLICK" NOISE, AND THE DASH SCREEN/BACKUP CAMERA WON'T COME ON, ALTHOUGH THE RADIO STILL SOMEHOW WORKS. ALSO ON LUNCH BREAK TODAY, CAR WAS DEAD, KEY WOULDN'T COME OUT OF THE IGNITION TILL THE CAR WAS JUMP STARTED. AS THIS SEEMS TO BE A MAJOR ISSUE WITH THE CAR, WHY HASN'T IT BEEN RECALLED?

NHTSA ODI #11231065

Mileage unknown · Jul 8, 2019
Engine

TURBOCHARGER IS FAULTY AND CAUSING CHECK ENGINE LIGHT TO COME ON. CHEVROLET IS TELLING ME I HAVE TO CONTINUE TO DRIVE MY CAR FOR AT LEAST ANOTHER 2-3 MONTHS BEFORE THE PART WILL BE IN BECAUSE THOUSANDS ARE WAITING ON THIS SAME PART FOR THE SAME MODEL YEAR CAR. I'VE PUT IN A CASE WITH THEM AND THEY SEEM TO BE IN NO HURRY TO GIVE …

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TURBOCHARGER IS FAULTY AND CAUSING CHECK ENGINE LIGHT TO COME ON. CHEVROLET IS TELLING ME I HAVE TO CONTINUE TO DRIVE MY CAR FOR AT LEAST ANOTHER 2-3 MONTHS BEFORE THE PART WILL BE IN BECAUSE THOUSANDS ARE WAITING ON THIS SAME PART FOR THE SAME MODEL YEAR CAR. I'VE PUT IN A CASE WITH THEM AND THEY SEEM TO BE IN NO HURRY TO GIVE ME ANSWERS ON HOW LONG THIS WILL ACTUALLY TAKE AND WHEN I CAN EXPECT MY CAR TO BE SAFE AGAIN. WITHOUT A LONER CAR, I FEEL VERY UNEASY ABOUT DRIVING MY BROKEN VEHICLE AND THEY ARE ACTING LIKE THIS IS NO BIG DEAL.

NHTSA ODI #11230213

Mileage unknown · Jul 6, 2019
Fuel/propulsion System

MY CAR LOST POWER AND DOES NOT GET UP TO SPEED AS IT SHOULD

NHTSA ODI #11229801

Mileage unknown · Jul 3, 2019
Electrical System

THE SIDE DETECTION WENT OUT AND THEY FIXED IT THEN I HAD TO HAVE IT CHANGED AGAIN IM GOING TO START A LAW SUIT BECAUSE I SHOULD NOT HAVE TO PAY FOR SOMETHING THAT KEEPS BLOWING OUT IVE TALKED TO A LAWYER AND THEY SAID I HAVE A GOOD CASE

NHTSA ODI #11229325

81,740 miles · Jul 1, 2019
Unknown Or Other

WATER COOLANT OUTLET FAILED

NHTSA ODI #11228605

118,000 miles · Jun 26, 2019
Electrical System

THERE IS A PROBLEM WITH HOW THE CAR IS COMMUNICATING WITH THE ANTI THEFT SYSTEM, AT LEAST THAT'S WHAT I AM SUSPECTING. RANDOMLY, WHEN I TRY TO START THE CAR THE DASHBOARD LIGHTS COME ON, THE RADIO, AND EVERYTHING ELSE EXCEPT THE ENGINE WON'T EVEN CRANK. I'VE HAD THE BASICS CHECKED (BATTERY, ALTERNATOR, STARTER) AND ALL IS WELL.…

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THERE IS A PROBLEM WITH HOW THE CAR IS COMMUNICATING WITH THE ANTI THEFT SYSTEM, AT LEAST THAT'S WHAT I AM SUSPECTING. RANDOMLY, WHEN I TRY TO START THE CAR THE DASHBOARD LIGHTS COME ON, THE RADIO, AND EVERYTHING ELSE EXCEPT THE ENGINE WON'T EVEN CRANK. I'VE HAD THE BASICS CHECKED (BATTERY, ALTERNATOR, STARTER) AND ALL IS WELL. WHILE IT MAY NOT SEEM LIKE A SAFETY ISSUE THE CAR HAS LEFT ME STRANDED MANY TIMES. THIS IS AN ONGOING ISSUE I DON'T KNOW WHAT TO DO ABOUT THIS.

NHTSA ODI #11222790

Mileage unknown · Jun 24, 2019
Electrical System

RADIO SCREEN LOSES POWER, GOES COMPLETELY BLACK. MUSIC STOPS PLAYING. WARNING LIGHTS ON DASH COME ON. MESSAGE APPEARS ON DASH "SERVICE STABILTRACK" SHUT OFF FOR 1-4 MINUTES, AND THEN CAME BACK ON. LOSS OF POWER STEERING. HAPPENED 7 OR 8 TIMES IN A 30 MINUTE PERIOD.

NHTSA ODI #11222113

Official recalls

10

25V764000 · Air Bags:side/window

Nov 6, 2025

General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.

Consequence & remedy

Consequence: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.

Remedy: Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed December 5, 2025. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252530830. This recall is an expansion of previous NHTSA recall numbers 23V674 and 23V870.

23V870000 · Air Bags:side/window

Dec 21, 2023

General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators may rupture at the inflator weld joint. This recall is an expansion of Recall 23V-674.

Consequence & remedy

Consequence: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.

Remedy: Dealers will replace the left and/or right-side RRAB modules as necessary, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Buick customer service at 1-800-521-7300 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232425640.

23V674000 · Air Bags:side/window

Sep 20, 2023

General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.

Consequence & remedy

Consequence: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.

Remedy: Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232408490.

16V502000 · Electrical System:ignition; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Jul 5, 2016

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Consequence & remedy

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

Additional source detail variants (2)

Electrical System:ignition

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

15V442000 · Steering

Jul 10, 2015

General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Cruze vehicles manufactured November 8, 2013, to March 12, 2015, and 2015 Chevrolet Volt vehicles manufactured April 11, 2014. In the affected vehicles, the inner tie rod may not be tightened to specification allowing the tie rod to separate from the steering gear.

Consequence & remedy

Consequence: Separation of the tie rod from the steering gear could result in the loss of steering, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began on July 28, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15386.

14V417000 · Equipment:electrical

Jul 2, 2014

General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.

Consequence & remedy

Consequence: Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.

Remedy: GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.

14V372000 · Air Bags

Jun 26, 2014

General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Cruze vehicles. In the affected vehicles, the driver's front air bag inflator may have been manufactured with an incorrect part.

Consequence & remedy

Consequence: In the event of a crash necessitating deployment of the driver's air bag, the air bag's inflator may rupture and the air bag may not inflate. The rupture could cause metal fragments to strike and potentially seriously injure the vehicle occupants. Additionally, if the air bag does not inflate, the driver is at an increased risk of injury.

Remedy: GM will notify owners, and dealers will replace the driver side air bag, free of charge. The recall began on June 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14305.

14V151000 · Power Train:axle Assembly:axle Shaft

Mar 31, 2014

General Motors LLC (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with a 1.4L turbo engine, and manufactured between November 28, 2012, and March 7, 2014. On the affected vehicles, the right front half shaft may fracture and separate.

Consequence & remedy

Consequence: If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.

Remedy: GM will notify owners, and dealers will inspect and replace the right half shaft, as needed, free of charge. Parts for the remedy are not currently available. GM will send an interim letter to owners in May 2014. A second owner letter will be mailed when parts are available. Owners may contact Chevrolet at 1-866-694-6546. GM's number for this recall is 14079. This is an expansion of recall 13V-452. NOTE: Some vehicles subject to this recall were subject to the recall campaign initiated in 2013. Some of those vehicles were repaired using defective parts. Those owners will be advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles.

14V092000 · Power Train:automatic Transmission

Feb 21, 2014

General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."

Consequence & remedy

Consequence: If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.

Remedy: General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.

13V452000 · Power Train:axle Assembly:axle Shaft

Sep 23, 2013

General Motors (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with manual transmissions (MF3/MR5) and manufactured January 24, 2013, through August 1, 2013. On the affected vehicles, the right front half shaft may fracture and separate.

Consequence & remedy

Consequence: If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.

Remedy: General Motors has notified owners. Dealers will replace the half shaft assembly, free of charge. The safety recall began on October 15, 2013. Owners may contact General Motors at 1-800-521-7300. This is General Motors campaign number 13276.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.