NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
702 reports122,000 miles · Jan 27, 2021
Vehicle Speed Control
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED WHILE DRIVING, THE VEHICLE FAILED TO ACCELERATE ABOVE 37 MPH. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE TURBO CHARGER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEV…
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TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED WHILE DRIVING, THE VEHICLE FAILED TO ACCELERATE ABOVE 37 MPH. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE TURBO CHARGER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 122,000.
NHTSA ODI #11390199
55,000 miles · Jan 26, 2021
Engine
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE TEMPERATURE GAUGE WARNING ALERT SOUNDED OFF AND INDICATED THAT THE VEHICLE WAS OVERHEATING. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE VEHICLE. THE CONTACT HAD TO PLACE MORE ANTI-FREEZE DUE TO THE …
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TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE TEMPERATURE GAUGE WARNING ALERT SOUNDED OFF AND INDICATED THAT THE VEHICLE WAS OVERHEATING. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE VEHICLE. THE CONTACT HAD TO PLACE MORE ANTI-FREEZE DUE TO THE WATER PUMP LEAKING ANTI-FREEZE. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES WHILE DRIVING APPROXIMATELY 50-70 MPH. THE CONTACT TOOK THE VEHICLE TO GATES CHEVY WORLD (636 W MCKINLEY AVE, MISHAWAKA, IN 46545, (574) 256-3000) WHO DIAGNOSED THAT THE WATER PUMP WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT LEARNED OF A TSB FOR SPECIAL COVERAGE ADJUSTMENT (14371B). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THE VEHICLE WAS NOT COVERED UNDER THE SPECIAL COVERAGE. THE APPROXIMATE FAILURE MILEAGE 55,000.*DT*JB
NHTSA ODI #11389999
94,000 miles · Jan 23, 2021
Power Train
GETTING CODE P0299 TURBOCHARGER UNDERBOST. THE TURBO CHARGER WAS FOUND TO HAVE A CRACK IN THE HOUSING. WHEN THE CAR HAD 45,000 MILES IT THE OILD FEED LINE EXPLODED AND HAD TO GET REPLACED, THIS WAS ABOUT 2 YEARS AGO WHEN THE OIL FEED HOSE HAD TO GET REPLACE. NOW THE CRUZE HAS A CODE OF P0299 AND THE CAR IS UNDER POWERED.
NHTSA ODI #11389578
Mileage unknown · Jan 22, 2021
SuspensionVisibility/wiper
MY 2014 CHEVY CRUZE LEFT WIPER SUDDENLY STOPPED WORKING AND THERE IS A CURRENT RECALL ON IT. THE CAR HAD BEEN PARKED JUST A FEW HOURS AND THE WIPERS WERE WORKING. *LN*JB
NHTSA ODI #11389490
94,750 miles · Jan 7, 2021
Engine
THE VALVE PAN COVER & GASKET KEEPS LEAKING OIL EVEN AFTER BEING REPLACED SEVERAL TIMES. I BOUGHT THIS CAR A YEAR AGO & WAS TOLD NOTHING ABOUT THIS PROBLEM WHAT DO I NEED TO DO? I CANT KEEP FIXING THIS PROBLEM AS IT IS RATHER EXPENSIVE.
NHTSA ODI #11387055
94,000 miles · Dec 25, 2020
EngineUnknown Or Other
THE CAR IS A 2014 CHEVROLET CRUZE LT THAT WAS JUST PURCHASED FROM A USED CAR DEALER AND WITHIN THE FIRST WEEK THE ENGINE RETARDS ITSELF AND THROWS A CHECK ENGINE LIGHT. THE CODE READS P0325 WHEN READ. THE WIRING HAS BEEN CHECKED OUT AND HAS NOTHING WRONG. THE KNOCK SENSOR HAS BEEN REPLACED TWICE. AFTER BEING REPLACED, THE CODE W…
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THE CAR IS A 2014 CHEVROLET CRUZE LT THAT WAS JUST PURCHASED FROM A USED CAR DEALER AND WITHIN THE FIRST WEEK THE ENGINE RETARDS ITSELF AND THROWS A CHECK ENGINE LIGHT. THE CODE READS P0325 WHEN READ. THE WIRING HAS BEEN CHECKED OUT AND HAS NOTHING WRONG. THE KNOCK SENSOR HAS BEEN REPLACED TWICE. AFTER BEING REPLACED, THE CODE WILL GO AWAY ANYWHERE FROM A FEW MINUTES TO A MONTH AND THEN THE SAME ISSUE STARTS ALL OVER AGAIN.
NHTSA ODI #11384952
85,000 miles · Dec 25, 2020
Seat Belts
THE REAR SEAT BELT BUCKLE, PASSENGER SIDE, LATCHES BUT COMES UNDONE IF PULLED ON.
NHTSA ODI #11384931
80,000 miles · Dec 25, 2020
EnginePower Train
FAULTY TURBOCHARGER, MULTIPLE OWNERS THAT I SPOKE TO HAVE REPLACED THEIR TURBOCHARGER TWICE ONLY TO KNOW THAT IT KEEPS FAILING. THE TURBOCHARGER RUINED MY CATALYTIC CONVERTER WHICH HAD TO BE REPLACE DU TO A CRACK IN THE TURBOCHARGER.
NHTSA ODI #11384898
185,000 miles · Dec 13, 2020
Electrical System
THE VEHICLE TRIES TO START ON ITS OWN. WHEN YOU TURN OFF THE ENGINE, MANY TIMES THE STARTER WILL TRY TO START REPIDLY ON ITS OWN. WITH THE KEY IN THE IGNITION BUT IN THE FULL OFF POSITION. THE STARTER KICK IN 1,2,3,4 TIMES TRYING TO START THE ENGINE. THIS WILL STOP AS SOON AS YOU REMOVE THE KEY. THIS IS A SAFETY ISSUE AS WELL AS…
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
NHTSA ODI #11383240
63,887 miles · Dec 11, 2020
Air BagsCrash
TL* THE CONTACT OWNED A 2014 CHEVROLET CRUZE. THE CONTACT STATED WHILE HER SISTER WAS DRIVING 55 MPH, WHEN ANOTHER VEHICLE CRASHED INTO THE REAR DRIVER SIDE AND CAUSED HER VEHICLE TO SPIN AROUND, AS A RESULT THE FRONT OF THE VEHICLE HIT A WALL. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED NO ONE SUSTAINED ANY INJURIES OR SEEK…
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TL* THE CONTACT OWNED A 2014 CHEVROLET CRUZE. THE CONTACT STATED WHILE HER SISTER WAS DRIVING 55 MPH, WHEN ANOTHER VEHICLE CRASHED INTO THE REAR DRIVER SIDE AND CAUSED HER VEHICLE TO SPIN AROUND, AS A RESULT THE FRONT OF THE VEHICLE HIT A WALL. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED NO ONE SUSTAINED ANY INJURIES OR SEEKED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT STATED THEY WERE ABLE TO DRIVE TO THEIR DESTINATION. THE CONTACT CALLED LOCAL DEALER WEBB CHEVY OAK LAWN (9440 S CICERO AVE, OAK LAWN, IL 60453) AND WAS MADE AWARE OF THE FAILURE. THE INSURANCE ADJUSTER DEEMED THE VEHICLE WAS LOSS.THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 63,887.
NHTSA ODI #11383073
Official recalls
10Nov 6, 2025
General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.
Consequence & remedy
Consequence: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
Remedy: Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed December 5, 2025. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252530830. This recall is an expansion of previous NHTSA recall numbers 23V674 and 23V870.
Dec 21, 2023
General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators may rupture at the inflator weld joint. This recall is an expansion of Recall 23V-674.
Consequence & remedy
Consequence: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
Remedy: Dealers will replace the left and/or right-side RRAB modules as necessary, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Buick customer service at 1-800-521-7300 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232425640.
Sep 20, 2023
General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.
Consequence & remedy
Consequence: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
Remedy: Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232408490.
Jul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Additional source detail variants (2)
Electrical System:ignition
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Jul 10, 2015
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Cruze vehicles manufactured November 8, 2013, to March 12, 2015, and 2015 Chevrolet Volt vehicles manufactured April 11, 2014. In the affected vehicles, the inner tie rod may not be tightened to specification allowing the tie rod to separate from the steering gear.
Consequence & remedy
Consequence: Separation of the tie rod from the steering gear could result in the loss of steering, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began on July 28, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15386.
Jul 2, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.
Consequence & remedy
Consequence: Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.
Remedy: GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.
Jun 26, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Cruze vehicles. In the affected vehicles, the driver's front air bag inflator may have been manufactured with an incorrect part.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's air bag, the air bag's inflator may rupture and the air bag may not inflate. The rupture could cause metal fragments to strike and potentially seriously injure the vehicle occupants. Additionally, if the air bag does not inflate, the driver is at an increased risk of injury.
Remedy: GM will notify owners, and dealers will replace the driver side air bag, free of charge. The recall began on June 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14305.
Mar 31, 2014
General Motors LLC (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with a 1.4L turbo engine, and manufactured between November 28, 2012, and March 7, 2014. On the affected vehicles, the right front half shaft may fracture and separate.
Consequence & remedy
Consequence: If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect and replace the right half shaft, as needed, free of charge. Parts for the remedy are not currently available. GM will send an interim letter to owners in May 2014. A second owner letter will be mailed when parts are available. Owners may contact Chevrolet at 1-866-694-6546. GM's number for this recall is 14079. This is an expansion of recall 13V-452. NOTE: Some vehicles subject to this recall were subject to the recall campaign initiated in 2013. Some of those vehicles were repaired using defective parts. Those owners will be advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles.
Feb 21, 2014
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.
Sep 23, 2013
General Motors (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with manual transmissions (MF3/MR5) and manufactured January 24, 2013, through August 1, 2013. On the affected vehicles, the right front half shaft may fracture and separate.
Consequence & remedy
Consequence: If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.
Remedy: General Motors has notified owners. Dealers will replace the half shaft assembly, free of charge. The safety recall began on October 15, 2013. Owners may contact General Motors at 1-800-521-7300. This is General Motors campaign number 13276.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗