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2014 Chevrolet Cruze

Owner reports · Recalls · Investigations

More warning signs than most Cruze years

Owner complaints for the 2014 Chevrolet Cruze are substantially higher than the model-year median of 250.

About this comparison →

When problems were reported

Mileage at the reported incident

483 reports with mileage · 219 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 217 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 187 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 97 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

70 crash reports17 fire reports38 injury reports

Unknown Or Other complaints

89 reports
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80,000 miles · Dec 12, 2019
EngineUnknown Or Other

TURBO CHARGER VERY UNRELIABLE. GOES OUT EASILY. SEVERAL COMPLAINTS IN CHEVY CRUZE FORUMS OF THEIR TURBO CHARGERS GOING OUT.

NHTSA ODI #11288582

115,609 miles · Nov 23, 2019
Unknown Or Other

SOMETIMES MY CAR TURNS OFF OUT OF NO WHERE WHILE IM TURNING. SAYS SOMETHING ABOUT AIRBAGS ON THE SCREEN AND THAN TURNS OFF. WHEN IM AT A RED LIGHT THE CAR WANTS TO TURN OFF. WHEN IM DONE PUTTING GAS AND I TURN IT BACK ON IT TAKES A WHILE TO TURN BACK ON. IT HAS BEEN DOING IT BEFORE AND IT HAD STOPPED FOR A WHILE BUT ITS STARTING…

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SOMETIMES MY CAR TURNS OFF OUT OF NO WHERE WHILE IM TURNING. SAYS SOMETHING ABOUT AIRBAGS ON THE SCREEN AND THAN TURNS OFF. WHEN IM AT A RED LIGHT THE CAR WANTS TO TURN OFF. WHEN IM DONE PUTTING GAS AND I TURN IT BACK ON IT TAKES A WHILE TO TURN BACK ON. IT HAS BEEN DOING IT BEFORE AND IT HAD STOPPED FOR A WHILE BUT ITS STARTING AGAIN. ALMOST CAUSED ME TO GET HIT WHEN IT TURNED OFF WHILE I WAS TURNING AFTER A STOP SIGN AND ABOUT TO GO ON THE HIGHWAY IT TURNS ON AFTER I KEEP TRYING AND SAYS TO OPEN THE DRIVERS WINDOW AFTER I TURN IT ON FROM IT TURNING OFF.

NHTSA ODI #11281934

20,000 miles · Nov 12, 2019
Electrical SystemUnknown Or Other

THE AUX SIGNAL COME ON OVER THE RADIO I CAN'T LISTEN TO THE RADIO AND EVERY NOW AND AGAIN THE ONSTAR LADY COMES ON WITHOUT ANYONE PUSHING A BUTTON I TURNED OFF THE BLUE TOOTH AS WELL. ALSO EVERY 2-3 MONTHS MY CAR BATTERY DIES WITHOUT CAUSE EVERY LIGHT IS OFF THIS OCCURS WHEN THE RADIO STARTS ACTING OUT MORE FREQUENTLY THIS HAS H…

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THE AUX SIGNAL COME ON OVER THE RADIO I CAN'T LISTEN TO THE RADIO AND EVERY NOW AND AGAIN THE ONSTAR LADY COMES ON WITHOUT ANYONE PUSHING A BUTTON I TURNED OFF THE BLUE TOOTH AS WELL. ALSO EVERY 2-3 MONTHS MY CAR BATTERY DIES WITHOUT CAUSE EVERY LIGHT IS OFF THIS OCCURS WHEN THE RADIO STARTS ACTING OUT MORE FREQUENTLY THIS HAS HAPPENED SINCE I BOUGHT THE CAR AND THE DEALER COULDN'T FIGURE IT OUT EITHER SO I HAD TO BUY A BATTERY CHARGER BECAUSE I NEVER KNOW WHEN MY BATTERY WILL DIE. I EVEN CHANGED THE BATTERY THIS YEAR N STILL IT DIES WITHOUT CAUSE

NHTSA ODI #11279487

54,000 miles · Oct 22, 2019
Unknown Or Other

THE RADIO FREEZES UP WHILE I AM DRIVING. NONE OF THE RADIO BUTTONS FUNCTION. I CANNOT TURN THE RADIO OFF, CHANGE CHANNEL, ADJUST VOLUME, ETC. I JUST HAD THE SPECIAL COVERAGE REPAIR DONE FOR THE WATER INTRUSION ON THE SIDE DETECTION SYSTEM. THE RADIO WORKED PERFECTLY FINE BEFORE THE SPECIAL COVERAGE WORK WAS PERFORMED. I W…

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THE RADIO FREEZES UP WHILE I AM DRIVING. NONE OF THE RADIO BUTTONS FUNCTION. I CANNOT TURN THE RADIO OFF, CHANGE CHANNEL, ADJUST VOLUME, ETC. I JUST HAD THE SPECIAL COVERAGE REPAIR DONE FOR THE WATER INTRUSION ON THE SIDE DETECTION SYSTEM. THE RADIO WORKED PERFECTLY FINE BEFORE THE SPECIAL COVERAGE WORK WAS PERFORMED. I WENT BACK TO THE DEALER AND THEY INDICATED THAT IT IS NOT RELATED TO THE WATER INTRUSION AND IT WOULD BE $120 JUST TO CONNECT THE COMPUTER TO THE CAR. HE TOLD ME IF IT IS THE RADIO, YOU WILL HAVE TO PAY FOR IT OUT OF POCKET. I SAW A NEW SPECIAL COVERAGE BULLETIN ABOUT THE NEGATIVE BATTERY CABLE CLAMP NOT BEING ABLE TO REMAIN TIGHT TO THE BATTERY TERMINAL ON THE INTERNET. I NEED TO KNOW IF IT APPLIES TO MY 2014 CHEVY CRUZE BECAUSE I DID NOT RECEIVE ANY INFORMATION BY MAIL ON THIS. THANK YOU .

NHTSA ODI #11270200

80,000 miles · Oct 9, 2019
Electrical SystemUnknown Or Other

I HAVE A 2014 CHEVY CRUZE (1.4L TURBO). I TURN MY CAR OFF AND IT DOESNT MATTER IF I REMOVE THE KEY OR NOT MY CAR WILL TRY TO START ITSELF. WHEN THIS STARTED MY CAR STARTED RUNNING REALLY BAD. IT IDLES IRREGULAR AND CHECK ENGINE LIGHT HAS CAME ON GIVING ME CODES FOR THINGS LIKE FUEL INJECTORS AND 02 CENSORED AND MAP CENSORS ALSO …

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I HAVE A 2014 CHEVY CRUZE (1.4L TURBO). I TURN MY CAR OFF AND IT DOESNT MATTER IF I REMOVE THE KEY OR NOT MY CAR WILL TRY TO START ITSELF. WHEN THIS STARTED MY CAR STARTED RUNNING REALLY BAD. IT IDLES IRREGULAR AND CHECK ENGINE LIGHT HAS CAME ON GIVING ME CODES FOR THINGS LIKE FUEL INJECTORS AND 02 CENSORED AND MAP CENSORS ALSO THE MASS AIRFLOW SENSOR. I HAVE REPLACED ALL OF THESE ALONG WITH A CLEAN AIR FILTER AND THE IDLE TENSION PULLEY IT STARTED SQUEAKING. THIS FIXED NONE OF THE ISSUES. CODES ARE STILL COMING UP FOR PARTS THAT'S REPLACED. I'M PAYING ON A VEHICLE THAT'S NOT SAFE TO DRIVE.

NHTSA ODI #11267528

109,000 miles · Oct 9, 2019
Air BagsElectronic Stability Control (esc)Unknown Or Other

STABILTRAK WARNING COMES ON AND MAKES CAR RUN HORRIBLE. HAD TO REPLACE TURBO TWICE NOW ONLY HAS 109,000 MILES. AIRBAG LIGHT STAYS ON. THE CAR HAS ALWAYS TICKED BAD. CAR ALMOST CAUGHT FIRE FROM A SENSOR. IT MELTED IT IN HALF.

NHTSA ODI #11267278

52,899 miles · Oct 5, 2019
EngineFuel/propulsion SystemUnknown Or Other

CAT WAS SPUTTERING AND STALLING AFTER I HAD THE OIL CHANGED AND AIR FILTERS CHECKED. I GOT IT DIAGNOSED AND THE CODES GIVEN WERE P1101 P0299 P0171 P0106 I WAS COMING TO A STOP AT THE LIGHT WHEN I NOTICED SOME SQUEALING OR WHIRRING UNDER THE HOOD. I OPENED THE HOOD AND THE ENGINE IS LIKE ... MOVING

NHTSA ODI #11266552

75,000 miles · Sep 19, 2019
Electronic Stability Control (esc)EngineUnknown Or Other

WHILE ATTEMPTING TO START MY VEHICLE IT WILL NOT TURN OVER. THEN THE CHECK ENGINE LIGHT FLASHES ON AND OFF. THE DISPLAY THEN READS SERVICE THEFT DETERRENT SYSTEM. SERVICE TIRE MONITORING AND WILL THEN COMPLETELY LOCK UP. THIS HAS HAPPENED TO ME ROUGHLY 4 TIMES IN THE LAST FEW MONTHS. THE ONLY WAY TO GET THE CAR TO START IS WITH…

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WHILE ATTEMPTING TO START MY VEHICLE IT WILL NOT TURN OVER. THEN THE CHECK ENGINE LIGHT FLASHES ON AND OFF. THE DISPLAY THEN READS SERVICE THEFT DETERRENT SYSTEM. SERVICE TIRE MONITORING AND WILL THEN COMPLETELY LOCK UP. THIS HAS HAPPENED TO ME ROUGHLY 4 TIMES IN THE LAST FEW MONTHS. THE ONLY WAY TO GET THE CAR TO START IS WITH A JUMP. THE BATTERY, STARTER AND ALTERNATOR ARE ALL GOOD AND ARE NOT CAUSING THE ISSUE.

NHTSA ODI #11256664

123,000 miles · Aug 15, 2019
EngineFuel/propulsion SystemUnknown Or Other

THE CATALYTIC CONVERTER WENT OUT. GOT SO HOT IT BLEW MY HEAD GASKET AS WELL AS HOSES AND CASING FOR WATER RESERVOIR

NHTSA ODI #11244144

Mileage unknown · Jul 28, 2019
Unknown Or Other

CONSTANT ANTI FREEZE LEAKING. REPLACED THE WATER PUMP TWICE, THE COOLANT RESERVOIR, THE THERMOSTAT, FLUSH THE SYSTEM,. I'VE OWNED THE VEHICLE FOR A LITTLE OVER OUR YEAR AND HAVE SPENT COUNTLESS AMOUNTS MONEY ON REPAIRS. NO MATTER WHAT I DO KNOW THE PROBLEM IS NEVER SOLVED. THIS IS A DEFECTIVE MAKE AND MODEL.

NHTSA ODI #11240212

Official recalls

10

25V764000 · Air Bags:side/window

Nov 6, 2025

General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.

Consequence & remedy

Consequence: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.

Remedy: Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed December 5, 2025. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252530830. This recall is an expansion of previous NHTSA recall numbers 23V674 and 23V870.

23V870000 · Air Bags:side/window

Dec 21, 2023

General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators may rupture at the inflator weld joint. This recall is an expansion of Recall 23V-674.

Consequence & remedy

Consequence: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.

Remedy: Dealers will replace the left and/or right-side RRAB modules as necessary, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Buick customer service at 1-800-521-7300 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232425640.

23V674000 · Air Bags:side/window

Sep 20, 2023

General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.

Consequence & remedy

Consequence: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.

Remedy: Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232408490.

16V502000 · Electrical System:ignition; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Jul 5, 2016

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Consequence & remedy

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

Additional source detail variants (2)

Electrical System:ignition

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

15V442000 · Steering

Jul 10, 2015

General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Cruze vehicles manufactured November 8, 2013, to March 12, 2015, and 2015 Chevrolet Volt vehicles manufactured April 11, 2014. In the affected vehicles, the inner tie rod may not be tightened to specification allowing the tie rod to separate from the steering gear.

Consequence & remedy

Consequence: Separation of the tie rod from the steering gear could result in the loss of steering, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began on July 28, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15386.

14V417000 · Equipment:electrical

Jul 2, 2014

General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.

Consequence & remedy

Consequence: Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.

Remedy: GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.

14V372000 · Air Bags

Jun 26, 2014

General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Cruze vehicles. In the affected vehicles, the driver's front air bag inflator may have been manufactured with an incorrect part.

Consequence & remedy

Consequence: In the event of a crash necessitating deployment of the driver's air bag, the air bag's inflator may rupture and the air bag may not inflate. The rupture could cause metal fragments to strike and potentially seriously injure the vehicle occupants. Additionally, if the air bag does not inflate, the driver is at an increased risk of injury.

Remedy: GM will notify owners, and dealers will replace the driver side air bag, free of charge. The recall began on June 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14305.

14V151000 · Power Train:axle Assembly:axle Shaft

Mar 31, 2014

General Motors LLC (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with a 1.4L turbo engine, and manufactured between November 28, 2012, and March 7, 2014. On the affected vehicles, the right front half shaft may fracture and separate.

Consequence & remedy

Consequence: If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.

Remedy: GM will notify owners, and dealers will inspect and replace the right half shaft, as needed, free of charge. Parts for the remedy are not currently available. GM will send an interim letter to owners in May 2014. A second owner letter will be mailed when parts are available. Owners may contact Chevrolet at 1-866-694-6546. GM's number for this recall is 14079. This is an expansion of recall 13V-452. NOTE: Some vehicles subject to this recall were subject to the recall campaign initiated in 2013. Some of those vehicles were repaired using defective parts. Those owners will be advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles.

14V092000 · Power Train:automatic Transmission

Feb 21, 2014

General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."

Consequence & remedy

Consequence: If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.

Remedy: General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.

13V452000 · Power Train:axle Assembly:axle Shaft

Sep 23, 2013

General Motors (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with manual transmissions (MF3/MR5) and manufactured January 24, 2013, through August 1, 2013. On the affected vehicles, the right front half shaft may fracture and separate.

Consequence & remedy

Consequence: If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.

Remedy: General Motors has notified owners. Dealers will replace the half shaft assembly, free of charge. The safety recall began on October 15, 2013. Owners may contact General Motors at 1-800-521-7300. This is General Motors campaign number 13276.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.