2013 Chevrolet Cruze

IN A CONVERSATION WITH THE SERVICE DEPARTMENT AT STEVE RAYMAN OF SMYRNA, GA HE SAID THE NEGATIVE BATTERY CABLE CAUSED THE PROBLEMS WITH THE INSTRUMENT PANEL, GAUGES, AND THE STEERING WHEEL JERKING TO THE LEFT. I CHOSE TO CONTACT GENERAL MOTORS BECAUSE I JUST COULD NOT BELIEVE A NEGATIVE CABLE COULD CAUSE SUCH PROBLEMS. AS MENTIONED EARLIER, GM PERSONNEL TOLD ME THAT THREE REMEDIES MADE UP SPECIAL COVERAGE 14311' 1, NEGATIVE BATTERY CABLE NEEDS REPLACEMENT. 2. VOLTAGE REGULATOR NEEDS ADJUSTMENT 3. A SCREW NEEDS TO BE TIGHTENED. IN A SECOND CONVERSATION WITH STEVE RAYMAN PERSONNEL AND GM, BOTH SAID IT WAS THE CABLE AND NOT THE VOLTAGE REGULATORS. THE CAR HAD BEEN IN MY GARAGE FOR THE LAST FEW DAYS WITH A DEAD BATTERY. THIS MORNING I JUMP-STARTED THE VEHICLE; SO, WE CAN ASSUME THE ALTERNATOR WAS WORKING PROPERLY BECAUSE THE CAR CONTINUES TO RUN AFTER DISCONNECTING THE BATTERY CABLES. I DROVE TO THE STORE IN ORDER TO PURCHASE AND REPLACE THE BATTERY I NOTICED THE BATTERY VOLTAGE WAS READING 15.1 VOLTS. AFTER REPLACING THE BATTERY, I WAS RETURNING HOME AND NOTICED THE BATTERY VOLTAGE FLUCTUATED FROM 14.7 WHILE IDLING TO 14.8 WHILE DRIVING. MY QUESTION TO YOU THE ALTERNATOR APPEARS TO WORKING CORRECTLY BY PROVIDING ELECTRICAL POWER TO OPERATE THE CAR WHILE USING A DEAD BATTERY. IF THERE WERE A POWER FLUCTUATION, WOULD IT BE REASONABLE TO ASSUME THE VOLTAGE REGULATOR COULD BE THE PROBLEM. COULD ERRATIC VOLTAGE CAUSE THE INSTRUMENTS TO GO HAYWIRE AND COULD LEAD TO THE CAR'S ENGINE TURNING OFF? COULD SUCH AN OCCURRENCE CAUSE A CATASTROPHE ACCIDENT AND RISK THE LIVE OF ALL VEHICLE OCCUPANTS?

THE COMPUTER SYSTEM GOES ON AND OFF AT RANDOM, WHICH CAUSES MALFUNCTIONS IN OTHER AREAS, PARTICULARLY THE POWER STEERING AND SECURITY SYSTEM. MY POWER STEERING HAS GONE OUT MULTIPLES TIMES, CAUSING NEAR ACCIDENTS. THE SECURITY SYSTEM ALSO LOCKED UP DUE TO THE COMPUTER, AND IT TOOK 15 MINUTES TO GET IT STARTED IN THE ARIZONA HEAT. THE POWER STEERING ISSUE IS INCREDIBLY DANGEROUS.

VERY STRONG ODOR OF COOLANT INSIDE THE CAR, BROUGHT IT IN TO THE DEALER AND THEY HAVE REPLACED THE WATER PUMP, HEATER CORE, DID A PRESSURE TEST ON THE COOLANT SYSTEM AND DID A SCAB JOB OF RUNNING A HOSE FROM MY RESERVOIR TANK TO UNDER THE CAR. I'M STILL GETTING COOLANT VAPORS INTO THE CAR. DEX-COOL HAS A SAFETY WARNING ABOUT BREATHING ANTIFREEZE VAPORS. INHALATION: AVOID BREATHING VAPORS OR MISTS. HIGHER TEMPERATURES MAY GENERATE VAPOR LEVELS SUFFICIENT TO CAUSE ADVERSE EFFECTS.

TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 75 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER TO BE SERVICED UNDER A SAFETY RECALL RELATED TO THE ELECTRICAL SYSTEM AND THE TECHNICIAN STATED THAT THE WATER PUMP WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE TECHNICIAN ALSO INFORMED THE CONTACT THAT THE WATER PUMP HOUSING WAS CRACKED AND NEEDED TO BE REPLACED, BUT WAS NOT REPAIRED. WHEN THE HEATER WAS ACTIVATED, AN ODOR OF ANTIFREEZE AND FUEL EMITTED INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.

ENGINE OVERHEATED. TECH FOUND COOLING FAN NOT COMING ON. TECH FOUND COOLING FAN CONNECTOR MELTED. TECH USED POWER PROBE TO SEND 12 VOLTS TO COOLING FAN MOTOR. BLEW THE CIRCUIT BREAKER IN THE PROBE. MOTOR FAULTY. TECH SUGGEST NEW COOLING FAN MOTOR & PIGTAIL ASSEMBLY TO REPAIR. THE ABOVE DESCRIPTION IS WORD FOR WORD FROM THE REPAIR INVOICE. THE REPAIR SHOP ALSO TOLD US THIS WAS A PRETTY SERIOUS DEFECT AND COULD HAVE CAUSED THE VEHICLE TO CATCH ON FIRE.

WE BOUGHT THIS CAR BRAND NEW OFF THE LOT AND THE BRAKES HAVE SQUEALED SINCE WE BOUGHT THE VEHICLE FEB 2014. WE HAVE TAKEN IT IN SEVERAL TIMES AND THEY CAN'T FIND ANYTHING WRONG, THEY SAY IT'S THE TYPE OF BRAKES AND SOMETIMES THEY DO SQUEAL ESPECIALLY IF HUMID OR WET. NOW YESTERDAY SOMEONE SLAMMED ON THEIR BRAKES IN FRONT OF ME. LUCKILY I WAS FAR ENOUGH BACK (ABOUT 4 CAR LINKS) THAT I DIDN'T HIT THEM. WHEN I SLAMMED ON MY BRAKES, THE PEDAL WENT TO THE FLOOR AND NOTHING HAPPENED! I LET UP AND TRIED AGAIN AND GOT SOME BRAKE, BUT STILL NOT LIKE IT SHOULD. I COULD NOT GET THE PROBLEM TO DUPLICATE, WHEN I TRIED, THE BRAKES WORKED FINE. I WAS DRIVING ON DRY PAVEMENT ON A HIGHWAY AT 45 MPH, THERE WAS NO REASON FOR THIS TO HAPPEN. THE CAR HAS 19870 MILES ON IT. THIS ISSUE COULD HAVE KILLED ME AND LEFT 4 CHILDREN WITH NO MOTHER! I SEE TONS OF ISSUES FOR THIS FROM 2011-2014 CRUZE VEHICLES, WHEN IS CHEVY AND GM GOING TO DO SOMETHING ABOUT THIS INSTEAD OF HIDING UNDER A ROCK AND CALLING US ALL LIARS?! SOMEONE IS GOING TO BE KILLED!

TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE DRIVING 65-70 MPH, THE VEHICLE WAS INVOLVED IN A REAR END COLLISION. THE AIR BAGS DID NOT DEPLOY AND THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS FILED. THE VEHICLE HAD TO BE TOWED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.

TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE AT A STOP LIGHT AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.